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Reviews of Locals Sukhumvit ThongLor Vtara 36

3.5 out of 5
Locals Sukhumvit ThongLor Vtara 36
Rama 4 ,118 Soi Saen Sabai, Khwaeng Phra Khanong, Bangkok

Reviews

5.8
Rating 10 - Excellent. 2 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 4 out of 13 reviews" "
Rating 4 - Poor. 3 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

7.2/10

Cleanliness

4.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 14 nights in Dec 2019
Response from s on 10 Jan,2020
Thank you for staying!

6/10 Okay

Tarakorn

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019
Response from s on 7 Jan,2020
Thank you for staying!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from s on 22 Nov,2019
thank you.:)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First when I arrived, there’s a attachment at the lobby said this building isn’t a hotel, which made me so frustrated about where I at. And the website didn’t state this clearly the apartment isn’t hotel at first when I booked it. This is a very desperate situation for me. Second, the hotel staff can’t even speak English! We can’t even ask her to give us a toilet paper, and the customer service said they can provide us toilet paper after the room cleaning, which they didn’t. Third, the room is full of ants and other insects, this is the last night I’m staying here but I’m getting ant bite on my whole body. Can somebody explain to me why is this situation is happening in my room, which is a very very bad experience to us.
Stayed 4 nights in Jul 2019
Response from s on 7 Aug,2019
Dear guest, Thank you for staying. And we apologize for the experience that you have. However, there is no need to worry about the sign. It's not updated for long time already. We are apartments which you can see by the photo on the website. Yet we have all the service that is needed. There might be misunderstanding in your staying. We can offer toilet paper anytime and we did bring you the toilet paper eventually. We are sorry about the ants. It might because of the rain or the open windows. Anyway we will welcome you stay here again next time~!❤️

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2019
Response from s on 23 May,2019
Thank you for staying! We enjoyed the experience hosting with you!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2019
Response from s on 10 May,2019
Thank you for staying! We would love to host you again.

6/10 Okay

moonsoo

Business traveller
Disliked: Cleanliness, staff & service
처음에 오픈했을때에는 깨끗하고 좋았는데 지금 시설이 지저분해지고 서비스도 별로이네요 차라리 근처 호텔이 더 좋을것 같내요
Stayed 2 nights in Nov 2019
Response from s on 10 Jan,2020
Thank you for your kind advice. We hope to see you again next time~!

4/10 Poor

ｋｋ, japan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
フロントが無く、チェックイン、チェックアウトが大変です。 特に、深夜便などを利用されている方は注意が必要です。 施設は新築なので快適ですが場所的に駅などから離れているので、不便です。送迎の車はありますが、時間を守らず不便です。
Stayed 20 nights in Mar 2019
Response from s on 7 May,2019
Dear guest, We are deeply sorry to hear about your bad an experience at our place. Our check in office is at first floor but sometimes guests may need us to help with something and we may be there to help. Please kindly call us when you arrived if you can't see us. If you arrive at midnight, please kindly send us a message to tell about this, so that we can have an expected time and arrangement. Also we have free shuttle bus from our place to BTS station just beside the security boot. Thank you for your staying and we look forward to hosting you again in the future!:)

6/10 Okay

Kathy

Travelled with group
Liked: Cleanliness, property conditions & facilities
這是一間新的住宅式酒店，應剛落成不久，走廊通道都沒有冷氣，或許是因為沒有多少人入住吧。 是次入住剛巧是潑水節，泰國的新年，到達check in櫃位沒有人，只放了一個泰文的通知在櫃台，問門口的保安大叔，愛理不理的，我們有SCAN圖翻譯才知道說是放假@@ 最後保安大叔看不下吧，就拍卡帶我們進去，類似一個員工房的地方，職員在里面為我們check in，如果不是保安大叔，真的客人們都不知道，又沒有房卡完全進不去，只有在門口呆等︿完全無語啊，check out也是去那間房的 酒店應事先發郵件說明放假期間的check in 安排，沒有事先說明，去到一面慒。 我們被安排在一行的最內面那橦最高那層最里面那間房，我從地圖搜了一下從BTS站走到酒店要10分鐘，走過覺得不止10分鐘吧，再從酒店門口走進去該多痛苦，酒店剛開完全可以安排較外面的房間吧！ 酒店樓下有一間cafe，好像營業到晚上9點，旁邊有2家家庭式的小賣店，只有普通的飲品和少量的零食，便利店要走5分鐘左右的路有2家，而且不是連鎖店的。 BTS的那條路晚上有點黑，而且也挺多車也有點快，要小心一點點。 房間內的設備基本都挺乾淨，但沒有圖片上般提供煮食器具，想煮東西的要小心考慮。當然也可能新開，有些房間還沒準備好咯。
Stayed 2 nights in Apr 2019
Response from s on 7 May,2019
您好， 非常抱歉讓您有了不好的入住體驗，我們是2018年新落成的建築哦，環境舒適～在B棟旁邊還有一個超大的叢林圍繞的游泳池，不知您是否有體驗到呢？潑水節期間我們也有人值班，您看到的“check in 櫃位”其實是我們售樓部門的辦公櫃檯，他們不負責辦理入住。如果您到了沒找到我們，建議您打電話聯繫我們哦。另外我們有免費的接駁車到達BTS站的，每30-60分鐘一班車，您可以提前了解具體的出發時間然後到點過來乘坐到BTS站哦。非常感謝您提供的寶貴建議，對我們的改善非常有意義，期待您下次再次光臨～！

8/10 Good

toshihsia

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
長期滞在向き
Stayed 1 night in Apr 2019
Response from s on 22 May,2019
Thank you so much for staying! we hope you enjoyed this journey and look forward to see you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from s on 23 Apr,2019
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from s on 23 Apr,2019
thank you

2/10 Terrible

Dong hyun

Liked: Cleanliness
Disliked: Staff & service
Bad
Coulnt check in...
Stayed 1 night in Feb 2019
Response from s on 7 May,2019
Thank you so much for your staying!