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Reviews of Nana Hiso Hotel

3 out of 5
Nana Hiso Hotel
88 Sukhumvit Road Soi 3 (Nana nua), Klongtoey Wattana, Bangkok

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 31 reviews" "
Rating 8 - Good. 16 out of 31 reviews" "
Rating 6 - Okay. 8 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 3 out of 31 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Timothy

Liked: Staff & service
Disliked: Cleanliness
Room was dirty, beds, bath, and refrigerator. Nice view and room for price but slept on top covers😭
Stayed 3 nights in Feb 2024

8/10 Good

Bjoernar

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021
Response from Nana Hiso Hotel on 23 Sept,2021
Thank you for your feedback !!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean.
Stayed 2 nights in May 2021
Response from Nana Hiso Hotel on 7 May,2021
Thank you for your review :)

8/10 Good

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget friendly and clean
This hotel is a good budget friendly option in the Nana area of Bangkok. It is close to most everything and about a 5 to 10 minute walk to the BTS. A great option for budget minded travelers. Large room with a balcony.
Stayed 2 nights in Feb 2020
Response from Nana Hiso hotel on 24 Jun,2020
Great! Thank you very much for your good comments. We always welcome guests like you. We hope to seeing you again at Nana Hiso Hotel.

8/10 Good

richard h

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from E-commerce Team on 3 Dec,2019
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stay was okay as cleanliness was maintained. AC was leaking water and cannot be operated through remote as display is not visible both on remote and Ac. No Iron box provided. It is very unfortunate. Otherwise overall ok.
Stayed 7 nights in Oct 2019
Response from Hotel Management on 6 Nov,2019
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our service and facilities didn't meet your expectations. This critical feedback will be used in improving our hotel. Thank you and look forward to seeing you soon :)

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Overall good
Stayed 2 nights in Oct 2019
Response from Hotel management on 22 Oct,2019
Dear Guest, Thank you for taking time write feedback, We're happy that you enjoyed your stay at our hotel and I'm looking forward to having you again as a guest in our hotel.

6/10 Okay

PAUL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2019
Response from GM on 28 May,2019
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance as we will definitely improve our services.

8/10 Good

Yan Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from nana on 5 Mar,2019
Thanks you for review

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay, bugs, bug poison ☠️ with rude staff.
Horrible hotel, worst service - I checked in at 8pm for one night stay - the room had two beds one double and one single. The large bed had powder poison spread on the bed (bed bug poison) which made it a single bed room in reality, I could not share the room as planned - the room was not very clean either. When I informed the front desk about the poison on the bed - the clerk came to the room and shook the bed cover spreading the power around the room, causing poison powder to spread in the room. He put a new cover on the bed as if he solved the problem. I had to wait ont he balcony until I couldn’t stay away any longer - slept a few hours and left the the following morning. The staff was rude, safe did not work as they claimed the batteries were low and they could no get new batteries until manager came in the next day. Everyone knows 7-11 is open 24 hours in Thailand and on every street corner. Not worth the price at all! Wasted time and money staying here 0 stars. See my photos...
Stayed 1 night in Nov 2018

8/10 Good

MMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for medical purpose
Very near to bumrungrad hospital, working distance . Ideal if u are going for medical purpose . Only thing that bothers me is that they dont clean the room unless u ask to do . Other thing is a taxi driver who use to hang around hotel who push n follow whenever u are around .
Stayed 7 nights in Jun 2018

8/10 Good

murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel,nice bed, nice staff, but a little bit of problem with taxis,being on one way rd,extends cost of taxis
Stayed 2 nights in Mar 2018

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price is hard to beat if you want something in the main areas of Bangkok. Great staff, typical (mediocre) breakfast but it's $4 so who cares. About a ten minute walk to the Nana BTS station and between the Nana and Soi Cowboy Red Light Districts if thats what you're into, but if you're not I wouldn't worry about choosing this hotel they're a 10-15 minute walk. Big rooms and unlike most of Thailand they give you and extra key card so you can leave the AC on while you're not in the room.
Response from Taofit ( Reception ) on 27 Feb,2018
Thank you for your best comment, sir. I proud when i see you have comfortably and have a good views to the hotel. About the negative things we are ready to improve our hotel as well. I hope to see you more and more times . Have a nice day sir...^^! (Regard:Reception team)

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nana Hiso hotel
Nice hotel in good location. Close to Nana Plaza and shopping center. Big rooms, very helpful and friendly staff
Response from Taofit ( Reception team ) on 24 Feb,2018
Thank you for your best comment, sir. I proud when i see you have comfortably and have a good views to the hotel. I hope to see you more and more times . Have a nice day sir...^^! (Regard:Reception team)

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Place
Nice, modern hotel with a good bed, nicely maintained furniture and spacious rooms. I found the location a bit far from the action (about a 10 minute walk to restaurants, shopping and bars), but manageable. The check in process definitely needs improvements as it took me a good 30 minutes to check in as they could find the reservation. Also, the request to see your country exit paperwork is completely unnecessary as a passport and stamp suffice at every other hotel throughout the country. Overall though, the stay was a good one and provided value to the dollar.
Stayed 1 night in Feb 2018
Response from Reception team on 21 Feb,2018
I am Reception, i am very thankful for your best comment because it'll make us improve our processing as well. About the reservation I would like to inform to all my dear customer that it will make time at least 1 hour after you book to the any agent to show it in our email ,so , by the way I am very apologize to all our mistake and uncomfortable. Regard ..( Reception team)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very horrible
The lady at the reception had no idea how to use their own system. I had to pull up my reservation from their computer because she didn't know how to search by name and told me that I have no reservation. I was asked to wait for almost 30 minutes and then she said there is something wrong with expedia and them and that I had to pay her. I said I have paid for the room already and wouldn't pay again. She collected my passport and didn't return it and said it was routine. She took 40 more minutes to take a photo copy of my passport. The rooms were outdated. AC didn't work. The remote had old batteries. The washroom was not good.
Stayed 1 night in Jan 2018
Response from gin on 20 Feb,2018
sorry about everything ,yes before we had something wrong about expedia error. hotel old manager do contact by his email himself not use my hotel email account. and after he quit job, he do many problems for my hotel. i really sorry and sorry.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable large Rooms. Good value.
The Hotel is in a good location. Walking distance to local transport. Clean Room with large Balcony. Hotel offers a decent breakfast for an additional 5 dollars a day.
Stayed 2 nights in Jan 2018
Response from gin on 22 Feb,2018
thank you

6/10 Okay

joy

You got what you pay
Walking distance to BTS nana -10 to 15 min walk. Old hotel facilities; simple breakfast. Very big room; toilet has a smell....
Stayed 1 night in Jan 2018
Response from Reception team on 23 Feb,2018
Thank you for your best comment sir. We'll be going to improve our hotel as well. And about all uncomfortable we have sincerity apologize to you all my dear customer..(Regard : Reception team)

10/10 Excellent

DARLENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018
Response from Taofit ( Reception team ) on 21 Feb,2018
Thank you my dear customer, Ms.Darlene Abuan. Nice to meet you and I hope to see you next time, please visit us when you come to BKK.. ^.^! ( Regard..Reception team )

2/10 Terrible

Dan

Travelled with group
Disliked: Property conditions & facilities
Ene værelse med dør som ikke kunne lukkes,defekt Safety boks, malingen skaller af i det meste af værelset, kunne ikke få andet værelse, fandt andet hotel efter 3 timer
Stayed 3 nights in Sep 2022

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Ok hotel
Had 12 nights. I often come to Bangkok but the 1st time I use this hotel. The hotel was ok with good service and daily cleaning. Lovely big room with big balcony which is good when you are smoker :-) The distance to BTS Nana and restaurants is only a 5-minute walk away from the hotel. However, it should be noted that the hotel is in the Arabian Quarter and many Arabs use this hotel. All in all, a hotel I could book again
Stayed 12 nights in Oct 2018

6/10 Okay

Verified traveller

Stayed 4 nights in Oct 2018

8/10 Good

Noo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Abdulaziz

فندق متوسط وذات سعر مناسب
فندق كان على مستوى متوسط وذات أسعار مناسبة ولكن بعيد قليلا . او منزوي في جهة بعيدة عن السوق حيث يحتاج الى مسافة مشي للوصول الى المطاعم او السوق وكذلك خدمة الافطار ضعيفة بالرغم من مساحة قاعة الافطار وكذلك لا يوجد نادي رياضي
Stayed 5 nights in Jul 2018

8/10 Good

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was not the best but room was big and everything works well.
Response from Taofit ( reception ) on 28 Feb,2018
Thank you for your good views to the hotel , hope to see you again ... ^^! ( Regard : Reception )

8/10 Good

Verified traveller

Liked: Staff & service
900m walk to Nana station
Great staff, free luggage storage. Not clean pillows/bed sheets :( Fire alarm rings 1am in the morning during my stay.
Stayed 4 nights in Jan 2018
Response from gin on 20 Feb,2018
thank you. we will change and develop all.

6/10 Okay

Mr parinya

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2018
Response from Reception team on 22 Feb,2018
Thank you for your best comment,sir. And I hope to see you more and more times . Have a nice day sir...^^! (Regard:Reception team)

8/10 Good

Mohamed

Stayed 1 night in Dec 2017
Response from Reception team on 22 Feb,2018
Thank you for your best comment, sir.Have a nice day sir and hope to see you next time , don't forget to visit us when you come to BKK ..^.^! (Regard:Reception team)

8/10 Good

Berni, Stuttgart

Liked: Staff & service, property conditions & facilities, room comfort
Ruhiges Hotel in Nana nähe (1km)
Nachtleben in greifbarer Nähe und trotzdem ruhige Lage. Den 1en Kilometer kann man locker zu Fuß gehen Werde es nächstes mal wieder buchen
Stayed 1 night in Dec 2017
Response from Taofit ( Reception team ) on 24 Feb,2018
Thank you for your best comment, sir. I proud when i see you have comfortably and have a good views to the hotel. I hope to see you more and more times . Have a nice day sir...^^! (Regard:Reception team)