2 bars/lounges, poolside bar

Reviews of Novotel Bangkok Sukhumvit 4

4 out of 5
Novotel Bangkok Sukhumvit 4
27 Sukhumvit 4, Klongtoey, Bangkok

Reviews

8.8

Excellent

Rating 10 - Excellent. 461 out of 840 reviews" "
Rating 8 - Good. 290 out of 840 reviews" "
Rating 6 - Okay. 53 out of 840 reviews" "
Rating 4 - Poor. 26 out of 840 reviews" "
Rating 2 - Terrible. 10 out of 840 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Geoffrey

Liked: Staff & service
Stayed 5 nights in Feb 2024

10/10 Excellent

Avishkar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff
Stayed 5 nights in Apr 2024

10/10 Excellent

Roland

Liked: Staff & service, amenities, property conditions & facilities
I always stay a Novotel Sukhumvit 4 when in Bangkok. The hotel is located in busy tourist area very close to Nana Plaza (I don’t go to Nana Plaza). Hotel staff is always very professional and extremely friendly and helpful. The hotel is clean and the rooms are nicely appointed with comfy beds and sheets. The hotel has beautiful swimming pool and bar at top of 25th floor- that alone is worth staying here for magnificent views of Bangkok. The breakfast is excellent and offers many food types: western, Asian, Indian. Great selection and again- excellent, friendly service. Outside the hotel at night is very busy and not for the timid traveler, but I always feel safe here- even late at night. Great hotel, great value for your trip to Bangkok!
Stayed 2 nights in Apr 2024

8/10 Good

Franck

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and facilities good. Surrounding area unpleasant.
Stayed 1 night in Apr 2024
Response from Phasnonth on 7 Apr,2024
Dear Valued Guest,Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at Novotel Bangkok Sukhumvit 4. It is great to know that you were pleased with the amenities and beautiful property. We truly appreciate your kind words of praise. We understand that not all guests are comfortable with the general area surrounding the hotel due to its proximity to certain establishments. Although we cannot control what is outside of our property walls, we do ensure that our guests are provided with a safe and secure environment within the hotel itself. We hope that you will visit us again in the future and thank you once again for providing us with such a thoughtful review. Yours sincerely,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

hugh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2024

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location to Nana plaza and all the fun.
Stayed 5 nights in Feb 2024
Response from Phasnonth on 19 Mar,2024
Dear Valued Guest, Thank you for sharing your wonderful review and giving us the top score. We are pleased to hear that you liked our hotel location and itself proximity to the Nana Plaza and public transport. We all look forward to welcoming you back and hope you have a pleasant stay as the previous one. Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 2 nights in Mar 2024
Response from Phasnonth on 19 Mar,2024
Dear Valued Guest, Thank you for taking out time to share your feedback regarding your stay at Novotel Bangkok Sukhumvit 4. It is always a great pleasure to know that the staff were able to deliver the above and beyond services for you during the stay. We will be waiting to serve you another superior services once again. Best regards, Phasnonth PornpanuwatAssistant Guest Relation Manager

8/10 Good

Angelo

Stayed 9 nights in Jan 2024

10/10 Excellent

Tri

Stayed 3 nights in Feb 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice but notice carpet in the room was somewhat dirty
Stayed 3 nights in Feb 2024

8/10 Good

Ken

Liked: Cleanliness, amenities
Good location ! Nice room, breakfast is average, price is high for the area but services and staffs are very nice
Stayed 3 nights in Jan 2024
Response from Phasnonth on 27 Jan,2024
Dear Valued Guest, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I am glad to learn that you were satisfied in all aspects of our hotel facilities and services it is incredible feeling to read that your experience met with your expectations and you liked our warm hospitality.Thank you again for sharing your experience, and I hope your next visit will be more pleasant than the previous one.Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the Novotel Soi 4 when I am in Bangkok. Mostly due to the excellent staff, the awesome roof top bar & pool, the breakfast buffet & resturant and the area around the hotel. I always feel satisfied that I made the right choice in hotels when I leave.
Stayed 3 nights in Jan 2024
Response from Phasnonth on 27 Jan,2024
Dear Valued Guest, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I am glad to learn that you were satisfied in all aspects of our hotel facilities and services it is incredible feeling to read that your experience met with your expectations, and you liked our warm hospitality.Thank you again for sharing your experience, and I hope your next visit will be more pleasant than the previous one.Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved, loved our stay at this hotel. The hotel staff very welcoming, helpful and accommodating. Hotel is super clean and especially loved the scent of the cleaning product. We will definitely e returning sooner than later!
Stayed 3 nights in Jan 2024
Response from Phasnonth on 27 Jan,2024
Dear Valued Guest, Thank you very much for choosing us as your choice of hotel and giving an opportunity to welcome you.We are glad that you enjoyed the hotel services and overall experience was delightful. I sincerely appreciate your kind support and endorsement for our hotel.We are glad and cheerful to learn that we were able to satisfy your needs and thank you for acknowledging all the efforts that our team members made to provide your prompt service.Your kind words deeply encouraged all of us and pleased be assured that all of us will be happy to go out of the way to ensure that our guest stay will be most impressive and enjoyable one.Thank you once again for trusting us and we will be pleased to serve you wonderful experience on your next trip to the city.Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet has a fantastic selection. Hotel is in a great location. Amazing view from the rooftop pool. Only negative comments would be lack of places to hang bathroom towels in our room. Water temperature in the shower was not very hot.
Stayed 3 nights in Jan 2024
Response from Phasnonth on 16 Jan,2024
Dear Valued Guest, Thank you very much for your wonderful review. It's heartening to read that you were happy with all aspects of the hotel facilities and services and that you found everything was up to your satisfactions. We are truly sorry to read that you had an inconvenience in term of the facilities in the room. We take your comment to share with the department concerns to improve our hotel products and services. Look forward to serving you a pleasant stay on your next trip to the city. Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4- days last leg of 3 week holiday Pool deck chair monopoly same as most hotels Good pool but limited number of deck chairs that people leave stuff on and go away for hours -should have strict rules and remove towel if no used for 30 minutes but it’s the same everywhere
Stayed 4 nights in Jan 2024
Response from Phasnonth on 16 Jan,2024
Dear Valued Guest, We very much appreciate your invaluable input and review on your recent stay with us. We are delighted to read that you enjoyed the hotel facilities especially the rooftop bar and pool. Please be assured that we take your comment to share with the team to find the way out in delivering the seamless experience for all our guests and wishing you have the more pleasant stay with us on your next visit. Look forward to welcoming you back in the near future. Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

8/10 Good

hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 4 nights in Jan 2024
Response from Phasnonth on 16 Jan,2024
Dear Valued Guest, We cannot thank you enough for your review. It's a wonderful to know that all of the staff were able to live up your stay experience and provided you the warm hospitality services. Thank you again for sharing your experience and looking forward to welcome you soon. Best Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and best hotel in the Nana plaza area lots of fun convenient excellent breakfast
Stayed 2 nights in Dec 2023
Response from Phasnonth on 16 Jan,2024
Dear Valued Guest, Thank you very much for your kind feedback regarding your stay at Novotel Bangkok Sukhumvit 4. It is our great pleasure to read that you liked our hotel location as itself located in the heart of the city and made your stay convenient. On top of that, you were happy with the breakfast and found it was excellent and quality. We genuinely appreciate your valuable input and look forward to welcoming you back to our hotel once again.Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

malis

Stayed 1 night in Jan 2024
Response from Phasnonth on 16 Jan,2024
Dear Valued Guest, Thank you very much for giving us the top score. It is our great pleasure to know that your overall stay experience was met your expectations. We will be waiting for your next visit to serve you another wonderful stay. Bes Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Martin

Stayed 2 nights in Jan 2024
Response from Phasnonth on 16 Jan,2024
Dear Valued Guest, Thank you very much for giving us the top score. It is our great pleasure to know that your overall stay experience was met your expectations. We will be waiting for your next visit to serve you another wonderful stay. Bes Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Michael, GAINESVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Phasnonth on 16 Jan,2024
Dear Valued Guest, Thank you very much for giving us the top score. It is our great pleasure to know that your overall stay experience was met your expectations. We will be waiting for your next visit to serve you another wonderful stay. Bes Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

YUTA

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok.
Stayed 2 nights in Jan 2024
Response from Phasnonth on 16 Jan,2024
Dear Valued Guest, Thank you very much for giving us the top score. It is our great pleasure to know that your overall stay experience was met your expectations. We will be waiting for your next visit to serve you another wonderful stay. Bes Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Phasnonth on 16 Jan,2024
Dear Valued Guest, Thank you very much for giving us the top score. It is our great pleasure to know that your overall stay experience was met your expectations. We will be waiting for your next visit to serve you another wonderful stay. Bes Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Michael, GAINESVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Phasnonth on 16 Jan,2024
Dear Valued Guest, Thank you very much for giving us the top score. It is our great pleasure to know that your overall stay experience was met your expectations. We will be waiting for your next visit to serve you another wonderful stay. Bes Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Phasnonth on 16 Jan,2024
Dear Valued Guest, Thank you very much for giving us the top score. It is our great pleasure to know that your overall stay experience was met your expectations. We will be waiting for your next visit to serve you another wonderful stay. Bes Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Braydon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Phasnonth on 16 Jan,2024
Dear Valued Guest, Thank you very much for giving us the top score. It is our great pleasure to know that your overall stay experience was met your expectations. We will be waiting for your next visit to serve you another wonderful stay. Bes Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Ed

Stayed 1 night in Dec 2023
Response from Phasnonth on 16 Jan,2024
Dear Valued Guest, Thank you very much for giving us the top score. It is our great pleasure to know that your overall stay experience was met your expectations. We will be waiting for your next visit to serve you another wonderful stay. Bes Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy Neighbours
The Hotel is centrally located,the room was comfortable,but had paper thin walls.I could hear two screaming kids in the room next door,like they were standing next to me.The reception desk need to put families on the same floor.I will not be staying there again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Dec 2023
Response from Phasnonth on 16 Jan,2024
Dear Valued Guest, Thank you very much for giving us the top score. It is our great pleasure to know that your overall stay experience was met your expectations. We will be waiting for your next visit to serve you another wonderful stay. Bes Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

8/10 Good

Mark, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place NANA is very busy at night
Stayed 1 night in Dec 2023
Response from Phasnonth on 27 Jan,2024
Dear Valued Guest, Thank you very much for sharing your feedback with us. It's a wonderful to learn that the hotel location was met your expectations. We will be waiting for your next visit once again. Look forward to welcoming you back in the near future. Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Mark, Windsor

Stayed 1 night in Dec 2023

8/10 Good

Said

Stayed 4 nights in Dec 2023

10/10 Excellent

Timir

Stayed 3 nights in Dec 2023

10/10 Excellent

Subir

Stayed 4 nights in Dec 2023
Response from Phasnonth on 23 Dec,2023
Dear Valued Guest, Thank you for taking out time to giving us the top scores. It is our great pleasure to know that you had a pleasant stay with us, and we look forward to serving you another wonderful stay again in the near future. Yours sincerely,Phasnonth PornpanuwatAssistant Guest Relation Manager

6/10 Okay

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Dec 2023
Response from Phasnonth on 18 Dec,2023
Dear Valued Guest,Thank you for your review. We always endeavor our best to make sure our valued guests have a delightful experience while staying with us. I am pleased to read that you enjoyed the services and facilities. If there is anything we could do to make your future stay the more pleasant and memorable please feel free to let us know directly as creating the guest's satisfaction is priority. Look forward to seeing you in the near future. Yours Sincerely,Phasnonth PornpanuwatAssistant Guest Relation Manager

8/10 Good

MASUMI

Stayed 3 nights in Dec 2023
Response from Phasnonth on 18 Dec,2023
Dear Valued Guest,Thank you for your review. We always endeavor our best to make sure our valued guests have a delightful experience while staying with us. I am pleased to read that you enjoyed the services and facilities. If there is anything we could do to make your future stay the more pleasant and memorable please feel free to let us know directly as creating the guest's satisfaction is priority. Look forward to seeing you in the near future. Yours Sincerely,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Phasnonth on 10 Dec,2023
Dear Valued Guest, Thank you very much for taking out time to rate us the top score. We wish to render the same service experience for you once again. Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

David

Stayed 1 night in Nov 2023
Response from Phasnonth on 6 Dec,2023
Dear Valued Guest, Thank you for your great score. We always endeavor our best to make sure our valued guests have a delightful experience while staying with us. I am pleased to read that you enjoyed the services and facilities.I am glad that you found everything was excellent and we are looking forward to welcoming you back in sometime soon.Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

RoseMarie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great and really accommodating. We only stayed one night and the room had everything we needed. The bed was comfy and the room was pretty quiet. Outside of the hotel is quite loud and needs checking just to make sure youre fine with that kind of thing.
Stayed 1 night in Nov 2023
Response from Phasnonth on 6 Dec,2023
Dear Valued Guest, Thank you very much for choosing us as your choice of hotel and giving an opportunity to welcome you.We are glad that you enjoyed the hotel services and overall experience was delightful. I sincerely appreciate your kind support and endorsement for our hotel.We are glad and cheerful to learn that we were able to satisfy your needs and thank you for acknowledging all the efforts that our team members made to provide your prompt service.Your kind words deeply encouraged all of us and pleased be assured that all of us will be happy to go out of the way to ensure that our guest stay will be most impressive and enjoyable one.Thank you once again for trusting us and we will be pleased to serve you wonderful experience on your next trip to the city.Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Marcus, Christchurch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights and loved it. Close to everything. The staff were amazing and even provided me with a birthday cake on by birthday! Great view from my room too. Also the pool was great place to hang out in. Would stay there again and probably will.
Stayed 4 nights in Nov 2023
Response from Phasnonth on 6 Dec,2023
Dear Valued Guest, Thank you very much for choosing us as your choice of hotel and giving an opportunity to welcome you.We are glad that you enjoyed the hotel services and overall experience was delightful. I sincerely appreciate your kind support and endorsement for our hotel.We are glad and cheerful to learn that we were able to satisfy your needs and thank you for acknowledging all the efforts that our team members made to provide your prompt service.Your kind words deeply encouraged all of us and pleased be assured that all of us will be happy to go out of the way to ensure that our guest stay will be most impressive and enjoyable one.Thank you once again for trusting us and we will be pleased to serve you wonderful experience on your next trip to the city.Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
For me, great location, professional and friendly staff
Stayed 4 nights in Nov 2023
Response from Phasnonth on 6 Dec,2023
Dear Valued Guest, Thank you very much for choosing us as your choice of hotel and giving an opportunity to welcome you.We are glad that you enjoyed the hotel services and overall experience was delightful. I sincerely appreciate your kind support and endorsement for our hotel.We are glad and cheerful to learn that we were able to satisfy your needs and thank you for acknowledging all the efforts that our team members made to provide your prompt service.Your kind words deeply encouraged all of us and pleased be assured that all of us will be happy to go out of the way to ensure that our guest stay will be most impressive and enjoyable one.Thank you once again for trusting us and we will be pleased to serve you wonderful experience on your next trip to the city.Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Tien

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is near an adult playground with bars and street foods vendors and convenient stores.
Stayed 3 nights in Nov 2023
Response from PHASNONTH on 12 Nov,2023
Dear Valued Guest, Thank you for giving us the top scores for the overall stay experience. We are very pleased to read that the hotel location was met your expectations and it was convenient for your stay. We will be waiting for your next visit to serve you the exceptional experience again. Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Man Wah Peter

Stayed 4 nights in Nov 2023
Response from Phasnonth on 12 Nov,2023
Dear Valued Guest, Thank you very much for taking out time to rate us the top score. We wish to have a great chance to welcome you back to our hotel in the near future. Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Maria

Stayed 2 nights in Nov 2023
Response from Phasnonth on 12 Nov,2023
Dear Valued Guest, Thank you very much for rating us the top score. We are very glad to know that you had a pleasant stay with us. We all look forward to welcoming you back to our property the soonest. Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

6/10 Okay

John Lund

Stayed 1 night in Nov 2023
Response from Phasnonth on 12 Nov,2023
Dear Valued Guest, Thank you very much for rating us the top score. We are very glad to know that you had a pleasant stay with us. We all look forward to welcoming you back to our property the soonest. Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

8/10 Good

Viktoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Phasnonth on 12 Nov,2023
Dear Valued Guest, Thank you very much for rating us the great score. We are very glad to know that you had a pleasant stay with us. We all look forward to welcoming you back to our property the soonest. Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Phasnonth on 7 Nov,2023
Dear Valued Guest ,Thank you for your great score. We always endeavor our best to make sure our valued guests have a delightful experience while staying with us. I am pleased to read that you enjoyed the services and facilities. I am glad that you found everything was excellent and we are looking forward to welcoming you back in sometime soon.Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

Christopher

Stayed 1 night in Oct 2023
Response from Phasnonth on 7 Nov,2023
Dear Valued Guest, Thank you for your great score. We always endeavor our best to make sure our valued guests have a delightful experience while staying with us. I am pleased to read that you enjoyed the services and facilities.I am glad that you found everything was excellent and we are looking forward to welcoming you back in sometime soon.Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

james, mount pleasant

Liked: Cleanliness, amenities, property conditions & facilities
Tourist attractions conveniently nearby
Stayed 4 nights in Oct 2023
Response from Phasnonth on 30 Oct,2023
Dear Valued Guest, Thank you for your great score. We always endeavor our best to make sure our valued guests have a delightful experience while staying with us. I am pleased to read that you enjoyed the services and facilities. I am glad that you found everything was excellent and we are looking forward to welcoming you back in sometime soon.Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager

10/10 Excellent

CHIH-SHENG

Stayed 6 nights in Oct 2023
Response from Phasnonth on 30 Oct,2023
Dear Valued Guest, Thank you very much for giving us the top score regarding your recent stay at Novotel Bangkok Sukhumvit 4. We wish your next visit with us will be as pleasant as the previous one. Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager