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A great stay experience with all the staff being helpful and friendly.
Pleasant environment, staff polite and can speak English. Bed is comfortable and shower is good. Air-con is cold. Buffet is acceptable except no fruit juice, only coffee. Avoid taking the cab arranged by hotel. Charges RP30,000 just to go Nagoya Hill Mall.
Good location and nice rooms. Staff were helpful and friendly. Swimming pools were clean. Room service was great. Food sent to room was appealing and good. Reasonable price. Great for families. However buffet breakfast could be better managed as there was no system between kitchen crew and service ...
It was a very wonderful stay even though just a night. The room is cosy, bed is fluffy, spacious, toilet is well maintained, have variety of food for breakfast, hotel staff are helpful. . Overall is nice. Will come back again my next trip here and will recommend friends.
Happy and satisfied and would love to return to Batam in due course
Great location, within walking distance to a cinema, supermarket, Nasi Padang place, seafood restaurants and also to the Harbour bay ferry terminal. Air con is very cold though.
The hotel is clean n comfortable. Near to BCS shopping, around 10 minutes walk away. The water pressure is consistent and strong. The main issues of this hotel is the water has smell. Maybe they did not use a water purifier. There is no shower curtain and the water splashes everywhere in the ...
Room was ok...clean..comfortable....Breakfast was bad....need improvement....
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