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Reviews of Star Regency Hotel & Apartments

3 out of 5
Star Regency Hotel & Apartments
MDCH39, Jalan Besar, Brinchang, Pahang

Reviews

5.6
Rating 10 - Excellent. 2 out of 32 reviews" "
Rating 8 - Good. 8 out of 32 reviews" "
Rating 6 - Okay. 11 out of 32 reviews" "
Rating 4 - Poor. 4 out of 32 reviews" "
Rating 2 - Terrible. 7 out of 32 reviews" "

5.0/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Bad room accommodation
Dont trust the room condition as advertised, only provided towel, soap with blur tv1, tv2 n t3 only, completely zero accommodation,
Stayed 1 night in Aug 2020

10/10 Excellent

Thilaga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Zafriq

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

6/10 Okay

zulkipeli

Travelled with family
Inviting unexpected
Spider web. Prove it has not being clean
Stayed 1 night in Mar 2020

6/10 Okay

mazlan

Travelled with family
Stayed 1 night in Feb 2020

4/10 Poor

Mizan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
kurang bersih
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2020

6/10 Okay

Joei

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Decent and fit basic needs.
Booked a 3-bedroom apt. Decent n fit our requirements. Checked-in on the 26th Dec, unfortunately forgotten the counter staff name, like her attitude and helpfulness 😊 Watch out for ants.
Stayed 1 night in Dec 2019

6/10 Okay

Nor

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
the property close to tourist place which very convenient to stay here. I was book hotel for 1 queen bed but information in expedia said with balcony, but it actually room with sightview. Request for hair dryer 2time because the weather very cold and take time todry but till me checkout still dont get the hairdryer.. next time i bring from home if i book here again alot to say but overall the property a bit old fashion but close to tourist place which the most important
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The furniture was old and not in good condition such as the sofa chairs, no coffee making / cooking facility, water dripping non stop at one of the bathroom..one shower was not working and many lights are not working.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Its nice place but please put the things like carpet because its so cold and somebody can easily to catch cold and will effect their health
Stayed 2 nights in Sep 2019

8/10 Good

Shahrul Izwan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

cheong, malaysia

Liked: Cleanliness, staff & service, room comfort
convenient
good. worth for money. strategy location. don't compare with five star hotel. worth for what we paid.
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Zamzuri

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Eng, PH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complaint about the hotel
Have you ever seen a customer booked two hotels at the same day and the another was done at the late evening? The room is not clean and I felt that I have paid too much for this room. The floor is dirty and the toilet is very terrible. You could even see there are yellow stains on the ceiling and on the wall. When I opened the cabinets, a foul odour emitted. The room has totally ruined my holiday.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Old facilities
Having bad experiance when i enter the room..really sad with thr things inside..everything look bad and old

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Nice location to stay in Brinchang.
The apartment room quite big. One of room no lighting during my stay.But the manage to fix immediately. Hotel cleanliness not so good.Need more improvement. Location is great near to Brinchang night market. Walking distance

6/10 Okay

Verified traveller

A decent stay with 2 families at a penthouse
We stayed in the penthouse, probably privately owned previously cos it has better furnishings and decent maintenance. Hotel is at walking distance to the night and morning markets, the main reason for us choosing the hotel.

6/10 Okay

Farah

Liked: Room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Experience
The building & rooms run down, terrible experience with water heater & hot water supply was interrupted, stained blanket, smelly towels & poor room cleanliness.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice hotel near to night market.
Stay here with families and just need a little walk to go to night market.

4/10 Poor

Lee Chyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nil
Nil

6/10 Okay

MOHD NORAZLAN

2/10 Terrible

mohd zairi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mohd

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
整所公寓肮脏，房价贵又活受罪，位置佳也不管用。
糟透了。。。整所公寓肮脏，床和被子肮脏。而且，半夜楼下会有摩多党飙车，吵得睡不着。 房价贵又活受罪。

4/10 Poor

Johari, chini pahang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Sekadar penginapan. Jarak ke tempat tempat menarik sngat sesuai Hanya berjalan kaki ke pasar malam