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"Excellent service and an absolutely amazing property! Such a surreal experince, highly recommend! "

"The complex property as well as the location in Hakone is beautiful. It’s conveniently walkable to the rail station. "

"Clean room, courteous and cheerful staff. "

"Good hotel near Gora - you can take shuttle or walk 15” up some steep sets of stairs if you are up for some exercise; most common areas look newly updated in last several years; nice private Onsrn on room balcony was used a lot!"

"Clean room, as per the norm for all Japanese hotels. Very modern and spacious room. Great location as you can walk to Atami Station in less than 5 minutes. Because of it's local near Atami Station, you are close to everything - shops, restaurants, transportation, etc. Our room is in the back that faces the train tracks. Surprisingly you can't hear the trains even though they rain close. If you are a rail fan like me ask for the back. It was a pleasant surprise!"

"The staff were lovely and the setting is so peaceful. Book a lake view room. We did and it was so worth it as we could see Mt. Fuji from our room."

"Great room and a beautiful resort! The buffet breakfast and dinner get repetitive after the first day, so two nights in Hakone feels just right. The highlights were the yukata and the onsen—super relaxing. The public onsen, in particular, was fantastic!"

"Clean and friendly staff "

"The Ajisai onsen Ryokan exceeded our expectations. The onsen is great especially since it is private . The most unforgettable experience we had was the dinner. The presentation of kaiseki course was simple and yet very entertaining. The staff were so great of course."