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"Loved the spa"

"Great stay! Room was clean and staff was super friendly! Definitely a must book!"

"Our favorite place to stay in Japan!"

"a cozy and nice.hotel to stay"

"Wonderful stay in a nice room with bath on deck. Food was enjoyable"

"The staff was very nice and helpful and the place was beautiful. Would recommend buying mosquito repellent in advance as the outside was swarming"

"Hotel and property was beautiful. The room was spacious with a lot of amenities the bed was a little firm, but that's a personal preference overall very friendly and an excellent choice"

"Beautiful and clean hotel, and the staff are just lovely would stay here again."

"We loved our stay. It was one of the highlights of our trip to Japan."

"Fantastic stay!"

"The best Ryokan in Hakone."

"Great location"

"Beautiful location"

"Fantastic spot for a cozy stay with very pleasant and helpful staff. We enjoyed our stay and onsen time."

"Love this place, so beautiful, Japanese style."

"Exceptional place to stay in Hakone, Highly recommended, a lot of things to do for kids including the indoor water park - only giving 4 out of 5 stars due to early check out times, we requested for 10-15 mins extra but was told we have to pay, Apart from that an excellent place, will stay again here"

"The hotel was just magical, from start to finish we loved every minute of HAKONE Setsugetsuka, especially the private Onsen. We also used the bath in our room which was fabulous. Highly recommend this hotel wish is right next to the train station so great if you don't want to walk to far."

"Room had great view Amenities and staff excellent"

"Great Hotel, and outdoor private hot bath"