All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Basic room which did the job. Clean and comfortable while not being too luxurious.
Karl
Stayed 1 night in Apr 2024
Response from Management on 29 Apr,2024
Hi Karl,Hope you are well and thank you for your review.We always appreciate feedback feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin.
6/10 Okay
Donata
Travelled with family
28 Apr,2024
Disliked: Property conditions & facilities
Old building with damage on walls, leaking tap, hair found on towel and bath mat
Donata
Stayed 1 night in Apr 2024
Response from Management on 29 Apr,2024
Hi Donata,Hope you are well and thank you for your review.Apologies for the issues you encountered during your stay. our hotel strives to provide excellent service across all departments, and we apologize that we could not provide this for you this time.We always appreciate feedback feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin.
Great view, staff , location and breakfast buffet was the hit. Awesome motel will be going back for sure.
Carl
Stayed 3 nights in Apr 2024
Response from Management on 29 Apr,2024
Hi Sukhpal,Hope you are well and thank you for your kind review.We're glad you enjoyed your time with us here in Dunedin.We always appreciate feedback feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin.
Very nice experience with staff Thanks a lot cheers.
sukhpal
Stayed 1 night in Apr 2024
Response from Management on 29 Apr,2024
Hi Sukhpal,Hope you are well and thank you for your kind review.We're glad you enjoyed your stay with us here in Dunedin.We always appreciate feedback feedback from our hotel guests, and we will see you next time you stay with us.Kind regards,Team at the Kingsgate Hotel Dunedin.
Great location, friendly staff, very reasonable price.
James
Stayed 2 nights in Apr 2024
Response from Management on 29 Apr,2024
Hi James,Hope you are well and thank you for your kind review.We're glad you enjoyed your stay with us here in Dunedin.We always appreciate feedback feedback from our hotel guests, and we will see you next time you stay with us.Kind regards,Team at the Kingsgate Hotel Dunedin.
8/10 Good
Rosina
Business traveller
21 Apr,2024
Liked: Cleanliness, staff & service
Beds were comfy, walls were thin could hear what the neighbours had to say
Rosina
Stayed 1 night in Apr 2024
Response from Management on 29 Apr,2024
Hi Rosina,Hope you are well and thank you for your review.Apologies for the noise transmission issue you experienced during your stay. This will be addressed in upcoming renovations.We always appreciate feedback feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin.
Great stay as always. Polynesian lad at the reception was very friendly and helpful.
James
Stayed 1 night in Apr 2024
Response from Management on 29 Apr,2024
Hi James,Hope you are well, and thank you for your kind review.We always appreciate feedback feedback from our hotel guests, and we will see you on your next return visit to Dunedin.Kind regards,Team at the Kingsgate Hotel Dunedin.
Staff friendly. Close to restaurants and city.
Breakfast had a good variety.
Sue
Stayed 1 night in Apr 2024
Response from Management on 29 Apr,2024
Hi Sue,Hope you are well, and thank you for your kind review.We are glad you enjoyed your time here in Dunedin.We always appreciate feedback feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin.
8/10 Good
Barry, QUEENSTOWN
13 Apr,2024
Barry
Stayed 1 night in Apr 2024
8/10 Good
Bárbara
7 Apr,2024
Liked: Cleanliness, staff & service
I liked the bed.
Wifi didnt work.
No toothpaste provided.
Staff was nice.
Bárbara
Stayed 2 nights in Apr 2024
Response from Management on 30 Apr,2024
Hello Barbara,Hope you are well, and thank you for your kind review.We always appreciate feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin.
6/10 Okay
Rachael
Travelled with partner
6 Apr,2024
Liked: Cleanliness, staff & service
The property was well located, well priced, but dated. Clean and tidy and friendly staff.
Rachael
Stayed 1 night in Apr 2024
Response from Management on 30 Apr,2024
Hi Rachael,Hope you are well, and thank you for your kind review.We always appreciate feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin.
Room was great very spacious, bathroom could have been cleaner-older model needs some sealant refresh. View spectacular from balcony. Sofa needs refresh very soft older fabric.Parking tricky incline worse part no night light no written comment instructions about parking. Navigating a bag on a parked incline hard. Great value for money central. Location
Hi Ruth,Thank you for your review.We always appreciate feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin.
Good basic hotel . Good city location . Great walking distance to the octagon & train station . Decent continental breakfast . Pleasant staff .The parking lot is a joke . Which being in the city is sometimes the case .we paid the extra $15 for better parking as we had a full size vehicle . We were afraid of getting blocked in otherwise . If you arrive early in the day & have a small car you may luck out & have a spot to park .
Joan
Stayed 1 night in Mar 2024
Response from Management on 23 Mar,2024
Hi Joan,Thank you for your review.Apologies for the issues you encountered with our hotels car parking area.We always appreciate feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
6/10 Okay
Dorothee
Travelled with family and small children
9 Mar,2024
Convenient property but bathroom was dated and walls were very thin allowing to hear neighbors next door in their most intimate moments lol!!!!
Hours of laundry mo.
Dorothee
Stayed 1 night in Mar 2024
Response from Management on 23 Mar,2024
Hi Dorothee,Thank you for your review.We apologize for the issues you encountered during your stay. We intend to resolve these issues in upcoming hotel renovations. The laundry hours are due to the similar issue of noise transmission that, once again, will be resolved during renovations.Apart from these issues we do hope you enjoyed your time here in Dunedin.We always appreciate feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
Hi Alison,Thank you for your review.We always appreciate feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
10/10 Excellent
Elisha
2 Mar,2024
Liked: Cleanliness, staff & service
Elisha
Stayed 1 night in Mar 2024
Response from Management on 30 Mar,2024
Hi Elisha,Thank you for your review.We always appreciate feedback from our hotel guests, and we do hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
Hi Han,Thank you for your review.We always appreciate feedback from our hotel guests, and we do hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
6/10 Okay
Hayley
20 Feb,2024
Liked: Cleanliness, staff & service
Hayley
Stayed 2 nights in Feb 2024
Response from Management on 23 Feb,2024
Hi Hayley,Thank you for your review.We always appreciate feedback from our guests, and we hope you choose to stay with us again in the future,Kind regards,Team at the Kingsgate Hotel Dunedin.
6/10 Okay
Carolyn
Travelled with family
17 Feb,2024
Liked: Cleanliness, staff & service
No aircon. Lift was broken. Very worn and dated interior
Carolyn
Stayed 2 nights in Feb 2024
Response from Management on 23 Feb,2024
Hi Carolyn,Thank you for your review.We always appreciate feedback from our guests, and we hope you choose to stay with us again in the future,Kind regards,Team at the Kingsgate Hotel Dunedin.
8/10 Good
joanne
17 Feb,2024
Liked: Cleanliness, staff & service
Good breakfast. Friendly staff. Close to George Street.
joanne
Stayed 2 nights in Feb 2024
Response from Management on 23 Feb,2024
Hi Joanne,Thank you for your kind review.We always appreciate feedback from our guests, and we hope you choose to stay with us again in the future,Kind regards,Team at the Kingsgate Hotel Dunedin.
This is a stunning property just minutes walk from the Octagon and the heart of Dunedin.
Our suite was in as new condition with a large balcony and great bathroom and supurb bed, we loved it, and lovely breakfast
Hugh
Stayed 1 night in Feb 2024
Response from Management on 23 Feb,2024
Hi Hugh,Thank you for your kind review.We are glad you enjoyed your stay with us, and your time here in Dunedin.We always appreciate feedback from our guests, and we hope you choose to stay with us again in the future,Kind regards,Team at the Kingsgate Hotel Dunedin.
6/10 Okay
Juliana
4 Feb,2024
Liked: Cleanliness, staff & service
Excellent service, nice room size, basic breakfast, bad shower.
Juliana
Stayed 2 nights in Feb 2024
Response from Management on 23 Feb,2024
Hi Juliana,Thank you for your kind review.We always appreciate feedback from our guests, and we hope you choose to stay with us again in the future,Kind regards,Team at the Kingsgate Hotel Dunedin.
Our first NZ holiday park experience has been very positive
Jacqueline
Stayed 2 nights in Feb 2024
Response from Management on 23 Feb,2024
Hi Jacqueline,Thank you for your kind review.We always appreciate feedback from our guests, and we hope you choose to stay with us again in the future,Kind regards,Team at the Kingsgate Hotel Dunedin.
6/10 Okay
Rachel
Travelled with family
30 Jan,2024
Disliked: Amenities
.
Rachel
Stayed 1 night in Dec 2023
Response from Management on 23 Feb,2024
Hi Rachel,Thank you for your review.We always appreciate feedback from our guests, and we hope you choose to stay with us again in the future,Kind regards,Team at the Kingsgate Hotel Dunedin.
Hi Dhevindri,Thank you for your kind review.We are glad you enjoyed your time in Dunedin.We always appreciate feedback from our hotel guests, and we do hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
8/10 Good
Gwen
Travelled with partner
21 Jan,2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
only 2 light working out of 3 in bathroom....
some curtain hooks missing on drapes making it look unkempt
Gwen
Stayed 1 night in Jan 2024
Response from Management on 28 Jan,2024
Hi Gwen,Thank you for kind review.Apologies for the wear and tear from age. We will make note of your comments and look into this, ensuring a quality stay for future hotel guests. We always appreciate feedback from our hotel guests, and we do hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
Room and bathroom very clean
Quiet location
Balcony chairs would be nice on the decks!
Wayne
Stayed 1 night in Jan 2024
Response from Management on 28 Jan,2024
Hi Wayne,Thank you for kind review.We always appreciate feedback from our hotel guests, and we do hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
Hi Akshay,Thank you for kind review.We are glad you enjoyed your time here in Dunedin.We always appreciate feedback from our hotel guests, and we do hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
Hi Rachel,Thank you for your review.We always appreciate feedback from our hotel guests, and we do hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin.
Hi Melissa,Thank you for your review.We always appreciate feedback from our hotel guests, and we do hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin.
Staff friendly... but hotel is very dated.. lift is slow ... no service lift for cleaners to use so lift was always used in mornings. No chef so restaurant closed... green moss was growing on outside terrace and aluminum joinery
Sandra
Stayed 2 nights in Dec 2023
Response from Management on 13 Jan,2024
Hi Sandra,Thank you for your review.Apologies for the issues you experienced during your stay.We always appreciate feedback from our hotel guests, and we do hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin.
8/10 Good
Andrew
Travelled with partner
27 Dec,2023
Liked: Cleanliness, staff & service, amenities
Andrew
Stayed 3 nights in Dec 2023
Response from Management on 31 Dec,2023
Hi Andrew,Thank you for your kind review.We always appreciate feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
Hi Peter,Thank you for your kind review.We always appreciate feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
8/10 Good
Annetta
Travelled with family
22 Dec,2023
Liked: Cleanliness, staff & service
Annetta
Stayed 1 night in Dec 2023
Response from Management on 31 Dec,2023
Hello Annetta,Thank you for your kind review.We always appreciate feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
10/10 Excellent
Karen
Business traveller
22 Dec,2023
Liked: Cleanliness, amenities
Karen
Stayed 1 night in Dec 2023
Response from Management on 31 Dec,2023
Hi Karen,Thank you for your kind review.We always appreciate feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
8/10 Good
Hazel
19 Dec,2023
Hazel
Stayed 6 nights in Dec 2023
Response from Management on 31 Dec,2023
Hi Hazel,Thank you for your kind review.We always appreciate feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
Central location, friendly helpful staff, nice rooms
Robert
Stayed 2 nights in Dec 2023
Response from Management on 16 Dec,2023
Hi Robert,Thank you for your kind review.We always appreciate feedback from our hotel guests, and we hope you chooser to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
nice hotel and very convenient to the city. elevated with lovely views over the city.
I didnt like the fact that there was no room service and the restaurant was open.
Lesley
Stayed 2 nights in Dec 2023
Response from Management on 16 Dec,2023
Hi Lesley,Thank you for your kind review.Apologies for not being able to provide the afternoon/evening food and beverage services that are expected of us. Due to ongoing operational and staffing issues we unfortunately have no choice but to run this way at the moment. please know that we are doing everything we can to get back up and operational again.Apart form this issue, we do hope you enjoyed your time with us here in Dunedin.We always appreciate feedback from our hotel guests, and we hope you chooser to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
6/10 Okay
Glen
13 Dec,2023
Liked: Staff & service
The in-house cutlery
Glen
Stayed 2 nights in Dec 2023
Response from Management on 16 Dec,2023
Hi Glen,Thank you for your review.We always appreciate feedback from our hotel guests, and we hope you chooser to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
6/10 Okay
Briony
Travelled with partner
11 Dec,2023
Liked: Cleanliness, staff & service
I booked this property for location restaurant and included breakfast. Only to find out there is no longer a restaurant and the breakfast while good was only a
Continental.
Briony
Stayed 4 nights in Dec 2023
Response from Management on 16 Dec,2023
Hi Briony,Thank you for your review.We sincerely apologize that we were not able to provide the dinner service that is expected of us. It is tough running our business this way but unfortunately we have no choice at the moment, Please know that we are doing everything we can to get up and running again.Apart from the restaurant related issues, we do hope you enjoyed your stay here in Dunedin. We always appreciate feedback from our hotel guests, and we hope you chooser to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
6/10 Okay
Surbhi
10 Dec,2023
Surbhi
Stayed 2 nights in Dec 2023
Response from Management on 23 Feb,2024
Hi Surbhi,Thank you for your review.We always appreciate feedback from our guests, and we hope you choose to stay with us again in the future,Kind regards,Team at the Kingsgate Hotel Dunedin.
Hello Bin Qin,Thank you for your positive review.We always appreciate feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
Hi Richard,Thank you for your kind review.We always appreciate feedback from our hotel guests, and we hope you choose to stay with again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
Hi Christine,Thank you for your kind review.We always appreciate feedback from our hotel guests, and we hope you choose to stay with again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
8/10 Good
Rachael
30 Nov,2023
Rachael
Stayed 2 nights in Nov 2023
Response from Management on 31 Dec,2023
Hi Rachael,Thank you for your kind review.We always appreciate feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
The room was great, as was the location.
Pity the bar and restaurant are no longer functioning.
Breakfasts were great though.
Wifi can be inconsistent.
But Kingsgate is still our preferred stopover in Dunedin.
Neil
Stayed 1 night in Nov 2023
Response from Management on 16 Dec,2023
Hi Neil,Thank you for your kind review.We sincerely apologize that we were not able to provide the dinner service that is expected of us this time. It is tough running our business this way but unfortunately we have no choice at the moment, Please know that we are doing everything we can to get up and running again, hopefully during your next stay.Apart from the restaurant related issues, we do hope you enjoyed your stay here in Dunedin. We always appreciate feedback from our hotel guests, and we will see you again during your next trip to Dunedin.Kind regards,Team at the Kingsgate Hotel Dunedin
Hi Jasmin,Thank you for your kind review.Apart from the parking issues, we do hope you enjoyed your stay with us here in Dunedin.We always appreciate feedback from our hotel guests, and we hope you choose to stay with again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin