CitizenM Hotels, Kew hotels

"They need to fix the showers. Temperature kept going up and down over 20 degrees."

"We had a 2 day reset"

"The staff were wonderful to a young family with a newborn baby and pet. Went out of their way to make all four of us feel welcomed and supported. We will definitely return to Park Plaza London Riverbank and spread the word to all of our friends and family. Thank you!"

"Excellent customer service"

"This was our second time at Park Plaza westminister, the location is great for walking to a lot is the attractions. The hotel’s digital checkin was great after along flight. Room service was quick and the house keeping staff was efficient. We will definitely return."

"Fantastic stay, lovely room with a great view. I'd booked this as a romantic getaway and was thoroughly impressed. I'll definitely use the hotel again."

"Great location to see the most important historical sites in London."

"Small rooms but excellent customer service "

"Absolutely amazing hotel. "