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Reviews of iclub Mong Kok Hotel

3.5 out of 5
iclub Mong Kok Hotel
2 Anchor Street, Mong Kok, Hong Kong, Kowloon

Reviews

8.2

Very good

Rating 10 - Excellent. 172 out of 509 reviews" "
Rating 8 - Good. 234 out of 509 reviews" "
Rating 6 - Okay. 62 out of 509 reviews" "
Rating 4 - Poor. 22 out of 509 reviews" "
Rating 2 - Terrible. 19 out of 509 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kar Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at a pretty convenient location. Room is small but tidy. The a/c cannot be well controlled though.
Stayed 1 night in Apr 2024

10/10 Excellent

Yui

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 3 nights in Apr 2024

10/10 Excellent

Eberth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean hotel and convenient to where I needed to be. Con: the beds were too hard.
Stayed 10 nights in Apr 2024

10/10 Excellent

Yudai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is close to markets, walkable to stations. Staffs are kind, talking in English (and phrases of other languages) is okay. Room and public spaces are bright and clean.
Stayed 5 nights in Mar 2024

10/10 Excellent

Johnny, Las vegas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is Clean. definitely will come back to this hotel again. access to the Metro is easy and there are good food places around the area.
Stayed 3 nights in Mar 2024

10/10 Excellent

PING PING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like - Speedy Check-in & Check-out, Helpful Staff, Prompt Daily Housekeeping, Many Eateries Around Hotel Dislike - Room was dusty with dust on floor and tabletops, Small Room, Not very near MTR, 8 mins walk
Stayed 6 nights in Mar 2024

8/10 Good

Kelly, San Francisco

Travelled with group
Liked: Staff & service, property conditions & facilities
Close to everywhere.
Stayed 2 nights in Mar 2024

10/10 Excellent

MARCO

Stayed 4 nights in Feb 2024

4/10 Poor

Carmelo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
NOT RECOMMENDED. It's a mediocre hotel in a heavily populated area in Mong Kok. While we checked in just an hour later from the check-in time(2pm), we still didn't get our room until an hour later(4pm). In addition to that, we asked for 2 new bottles of water, we never got it. For this price, I would go elsewhere. I simply cannot recommend this hotel.
Stayed 1 night in Feb 2024

8/10 Good

?

Travelled with family
Small room, small beds but clean…
Stayed 1 night in Feb 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
iClub Mongkok is great as a budget hotel. There is no pool, no dining, and no heat. But everything else it does well. It is located in the heart of Mongkok near many different choices of transportation. There is local eateries literally across the street. For expats returning to visit Chinese relatives in HK it is a perfect solution. And it probably has the best shower pressure of any hotel I've ever been it. Many hotels use a governor midstream in their shower heads to limit water usage. This prevents waste but also gives the shower stream a weak flow. Not so with iClub. The shower head was so good I wished I had this at home.
Stayed 26 nights in Jan 2024

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
Close to MTR and railways
Stayed 3 nights in Feb 2024

2/10 Terrible

Anna

Stayed 3 nights in Feb 2024

6/10 Okay

Magnum

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was poorly maintained. The bedside power outlet was broken that my socket could not be plugged in fully. The bathroom layout was poorly designed. Shower in one corner but the sink is on the other side of the room next to bed.
Stayed 2 nights in Feb 2024

8/10 Good

Vivian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

6/10 Okay

Myriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

leo

Stayed 7 nights in Dec 2023

6/10 Okay

Carlos

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Rooms very cold with no heater!!
Stayed 2 nights in Dec 2023

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

MINAZ

Stayed 4 nights in Dec 2023

8/10 Good

Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are smallish but not too bad. Everything feels modern and brand new. Pretty high ceiling. The water pressure is excellent. The only thing that is very weird is that the luggage storage service closes at 6pm. If you have a night flight you are out of luck. You have to get your luggage by 6pm and go to the airport early.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2023

10/10 Excellent

Grace, Northridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the stuff was excellent especially Barry from the front desk and Bono Yu who accommodated my request to make my partner’s 55th birthday special in a simple way. I greatly appreciate the gesture. This hotel is definitely recommended!!!
Stayed 3 nights in Dec 2023

8/10 Good

PO LUN ELVIS, Matawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A newer built hotel, walking distance to dining and shopping. Many ground transportation choices, subway, train, public buses......
Stayed 6 nights in Dec 2023

8/10 Good

Linda

Stayed 1 night in Dec 2023

8/10 Good

Leung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and located near centre of Mong Kok. Everything is convenient, catching A21 bus coming and going to air port with luggage is only 10min walk. Going to MTR and all the shopping district is also 10 min walk. Great Hotel and would recommend.
Stayed 7 nights in Nov 2023

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the location of this hotel. An easy 7 minute walk to Mong Kok MTR and roughly 10 mins to Olympic MTR and it was easy to navigate to and from, there's even a taxi stand right at the entrance of the hotel. The room was very clean and had an interesting layout. The toilet and shower were in seperate spaces with the bathroom sink outside near the beds. Whilst odd at first, once we got used to it, we found it worked quite well for the two of us. There was complimentary bread and coffee in the lobby in the mornings which was a lovely surprise and we made good use of the washer and dryer whilst we were there as well. The staff were okay.

6/10 Okay

Rafique

Travelled with family
Liked: Staff & service
Excellent Stay for short days
Stayed 3 nights in Dec 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Dec 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
encounter rude staff.
Stayed 9 nights in Nov 2023

10/10 Excellent

SHANON, Temple City

Liked: Cleanliness, property conditions & facilities
Happy stay for 4 days
Stayed 4 nights in Nov 2023

2/10 Terrible

lily

Stayed 2 nights in Nov 2023

6/10 Okay

Kenneth

Travelled with group
Liked: Staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not helpful staff.
Stayed 8 nights in Nov 2023

10/10 Excellent

ZAHIR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Service!
Stayed 3 nights in Oct 2023

8/10 Good

De Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 7 nights in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
4 nights stay in iClub
New and modern, clean, room too small for 3 adults. No space for anything or suitcases, standing room only!
Stayed 4 nights in Aug 2023

4/10 Poor

Thanh Dai

Travelled with group
Disliked: Staff & service, property conditions & facilities
The customer services was so poor, they did not care what the customer's interests. The front desk staffs were not professional.
Stayed 5 nights in Jun 2023

6/10 Okay

Daniel

Liked: Property conditions & facilities, room comfort
Stayed 27 nights in Feb 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great hotel and good value. Beds were ok, not super comfy but were good enough for our 2 week stay.
Stayed 12 nights in Mar 2023

10/10 Excellent

THACHAKUN, THAILAND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2023

8/10 Good

Kerwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very close to public transit to the HK International airport.
Stayed 13 nights in Feb 2023

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and very clean
At HK$400 (approx. US$51) per night, the standard twin room appealed to me as a real bargain, considering that it is a new hotel under a large, Regal hotel group. It lived up to my expectation. The marble tile floor makes it easy to keep the room clean and the room was very clean. The bathroom and the toilet were separate so it would be convenient for a couple. It did not make a difference to me though as I stayed solo this time. This was supposed to be a twin room. But the beds were pushed together for me to appear as a queen bed. I appreciate the thoughtfulness of the management. Breakfast was included in the room. I was most surprised as the room rate was already so low. I realized how this was possible when I actually went down to take a look. There were just plain bread and croissant, and packaged soft drinks. I went outside for breakfast everyday. Similarly, I went outside for all the meals as there was no restaurant in the hotel. The biggest short-coming of my room was that there was no heater mode in the air-conditioner in the room. Outside temperature was 16 degree C the night I checked in. I was freezing. I called up front desk and a standalone heater was swiftly delivered to my room.
Stayed 5 nights in Jan 2023

10/10 Excellent

MAN CHONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for stay during travelling, clean and safe for the stay.

2/10 Terrible

Tsz Kin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad staff attitude ever!
Stayed 1 night in Nov 2022

8/10 Good

Tat kong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Wai Yin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Kwok Fai

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
2 stars hotel
no laundry bag, very simple hotel. breakfast suck... just a piece of bread. nothing more.
Stayed 3 nights in Jul 2021