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Reviews of Starphire Hotel

3.5 out of 5
Starphire Hotel
Tung Chau, 103, Kowloon, HKG

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 26 reviews" "
Rating 8 - Good. 8 out of 26 reviews" "
Rating 6 - Okay. 3 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 3 out of 26 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

5.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Pak Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean room. Good breakfast and tea. Very friendly and helpful staffs. About 20 minutes walk to station and major shops. Rooms very small, no convenience shops nearby, situated near industrial shops.
Stayed 4 nights in Apr 2024

6/10 Okay

Anita

Travelled with group
Liked: Cleanliness, staff & service
New modern and clean, though tiny rooms. 3 star is for the terrible wifi, inconvenient location, unimpressive lobby with little seating for a place that provides a modest breakfast option, and no meeting space or place to have a private conversation. So not a good option for business travel, and an okay option if you’re taxiing and only sleeping there. 15 minute walk to the MTR. And on and industrial street full of car repair and metal manufacturing.
Stayed 7 nights in Mar 2024

8/10 Good

Hiu Man

Liked: Staff & service, property conditions & facilities
Great for the price
Stayed 1 night in Feb 2024

10/10 Excellent

Ai-Linh

Liked: Cleanliness, staff & service, property conditions & facilities
À revenir! Très propre et confortable!
Stayed 1 night in Feb 2024

2/10 Terrible

Houston

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room is too small
Stayed 3 nights in Oct 2023
Response from Horatio Yeung on 2 Nov,2023
Thank you for your valuable feedback. We sincerely hope that we will have the opportunity to welcome you back to Starphire Hotel in the near future.Sales & Marketing Department

2/10 Terrible

Francois

Disliked: Cleanliness, staff & service
Disappointed!
Real unpleasant experience with this place. I’ll never return. Hotels.com is the worst, and I’ll never use this service again either.
Stayed 4 nights in Apr 2023

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Very small in a rather remote industry area
The room is extremely small even by Hong Kong standards although it is relatively new. No restaurant or any services offered by the hotel. I could not even ask for some staff to help me bring up my belongings to the lobby.
Stayed 9 nights in Mar 2023

8/10 Good

Chi Nga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean & cozy.
Stayed 1 night in Mar 2024

10/10 Excellent

Hang Suen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Hang Suen

Stayed 1 night in Jan 2024

10/10 Excellent

Hang Suen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

10/10 Excellent

SHIXIONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Wing Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地方整潔，地點方便，不錯
Stayed 1 night in Jan 2024

10/10 Excellent

SHIXIONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

??, Meguroku

Disliked: Staff & service, amenities, property conditions & facilities
no toothbrush water anything.
Stayed 2 nights in Jan 2024
Response from Horatio on 11 Jan,2024
I am very concerned to read of your disappointment regarding your stay did not meet your expectations. Regarding the bathroom amenities, for support to “Go Green” policy, free disposable toiletries items such as toothbrush, comb, shaving razors and slippers etc. will not be provided by the hotel in guestrooms, such information were placed on the booking wesite. Please accept my sincere apologies for the inconvenience experience we have left on you.Thank you once again for your valuable feedback. We sincerely hope that we will have the opportunity to welcome you back to Starphire Hotel in the near future.Kind regards,Sales & Marketing Team

10/10 Excellent

Yim Hung

Stayed 1 night in Dec 2023

8/10 Good

Wilco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was complete and tidy. The view through the large window over Hong Kong was beautiful!
Stayed 8 nights in Dec 2023

8/10 Good

Candy

Stayed 1 night in Dec 2023

4/10 Poor

Wai Kit Ryan

Stayed 4 nights in Nov 2023

8/10 Good

Au Yeung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新酒店乾淨
Stayed 1 night in Feb 2023
Response from Horatio Yeung on 2 Nov,2023
您好，感謝閣下入住星淮酒店和利用寶貴的時間與我們分享您的入住體驗。我們很高興得悉您對於我們的服務感到滿意。再次感謝 閣下的光臨，本人及酒店團隊希望於不久的將來再次接待您。銷售及市場推廣經理 謹啟

8/10 Good

Lai Fai Terry

Stayed 1 night in Apr 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

8/10 Good

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
入住兩晚 第一晚火警鐘響 第二日整日沒有厠所水
Stayed 2 nights in Nov 2022
Response from Sales & Marketing Dept. on 21 Dec,2022
您好，感謝閣下入住星淮酒店和利用寶貴的時間與我們分享您的入住體驗。關於您提及的問題，我們會向相關部門反映及尋求改善方法，並衷心感謝。再次感謝 閣下的光臨，本人及酒店團隊希望於不久的將來再次接待您。