The staff are fantastic! Very welcoming, we were collected from the bus stop and given a free lift back when we were leaving by Kohei (who also has a great knowledge of back country routes!!). Kohei (another Kohei, I hope I've got the names right!!) was very patient and helpful with us trying to learn Japanese from him. Breakfast was well worth waking up for, thanks to Grandpapa! Great location, with a bus service just up the road that takes you straight to the Gondala. Will definitely stay here again if we head back to Japan.