Memory-foam beds, in-room safe, desk, blackout curtains
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Reviews of 22 Pieces

2.5 out of 5
22 Pieces
9-4, Higashikujo Muromachi, Minami-ku, Kyoto, Kyoto

Reviews

9.8

Exceptional

Rating 10 - Excellent. 127 out of 149 reviews" "
Rating 8 - Good. 17 out of 149 reviews" "
Rating 6 - Okay. 3 out of 149 reviews" "
Rating 4 - Poor. 2 out of 149 reviews" "
Rating 2 - Terrible. 0 out of 149 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

kevin, Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was immaculate and the staff very helpful and professional. Within walking distance of the hotel is the Kyoto train station to the north and a shopping mall with a grocery store to the west. We enjoyed our stay very much!
Stayed 5 nights in Mar 2024
Response from 22 PIECES Staff on 6 Apr,2024
Dear guest,We are happy to hear that you enjoyed the room and that our location was also abe to meet your needs great! We hope to provide the same level of service if we ever have the pleasure of hosting you again! Safe travels!

10/10 Excellent

Darya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel within 5 minute walk from Kyoto Station. We (2 adults and 2 kids) stayed in a spacious room with a balcony and kitchenette. Everything was clean and new. It was a pleasure to stay there.
Stayed 4 nights in Mar 2024
Response from 22 PIECES Staff on 6 Apr,2024
Dear guestThank you again for choosing 22 PIECES and for leaving us a review! We are delighted to hear you found the room to be comfortable for a whole family of four! We look forward to hosting you again if we ever have the privilege!

8/10 Good

CHIEN-HSIUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from 22 PIECES Staff on 19 Mar,2024
Dear guest,Thank you for taking the time to leave us a review! While we may have not met all of your expectations we are delighted to have received such a high evaluation. We hope to welcome you back to Kyoto again if the occasion arises. Best wishes and safe travels!

10/10 Excellent

Lim Yue

Stayed 3 nights in Dec 2023
Response from 22 PIECES Staff on 1 Jan,2024
Dear guest, Thank you for choosing 22 PIECES and taking your time to leave the comment for us. We are glad to know you enjoyed your stay with us. We look forward to welcoming you again!

10/10 Excellent

Hwee Fang Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean and modern design interior. Within walkable distance to the Kyoto Train Station, with Aeon Mall nearby. Located in the quiet, residential side.
Stayed 4 nights in Dec 2023
Response from 22 PIECES Staff. on 21 Dec,2023
Dear Guest, thank you for staying with us and for your feedback! We are so glad to hear that you enjoyed your stay with us and that the location of our hotel made your stay here comfortble. If you have another chance to visit Kyoto, we will be happy to welcome you back!

10/10 Excellent

King Wai

Stayed 6 nights in Nov 2023
Response from 22 PIECES Staff on 14 Dec,2023
Dear guest, Thank you for choosing 22 PIECES, and take your time to leave a comment for us. We are glad to know you enjoyed your stay with us. We will keep on working hard to strive for excellence. Looking forward to welcoming you again!

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and great staff
Stayed 5 nights in Oct 2023
Response from 22 PIECES Staff on 6 Nov,2023
Dear guest, Thank you for choosing 22 PIECES and take your time to leave the comment for us. We are glad to know you enjoyed your stay with us. We will keep on working hard to strive for excellence. We look forward to welcoming you again!

10/10 Excellent

Hoi Yin

Stayed 1 night in Sep 2023
Response from 22 PIECES Staff. on 31 Oct,2023
Dear guest, Thank you for choosing 22 PIECES and take your time to leave the comment for us. We are glad to know you enjoyed your stay with us.We will keep on working hard to strive for excellence. Looking forward to welcoming you again!

10/10 Excellent

SZE WAN GLADYS

Stayed 3 nights in Sep 2023
Response from 22 PIECES Staff. on 31 Oct,2023
Dear guest, Thank you for choosing 22 PIECES and take your time to leave the comment for us. We are glad to know you enjoyed your stay with us.We will keep on working hard to strive for excellence. Looking forward to welcoming you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Definitely would go back
Great location, walking to JR rail station even with luggage and kids was not a issues
Stayed 3 nights in Sep 2023
Response from 22 PIECES Staff on 19 Sept,2023
Dear guest,Thank you for staying with 22PIECES and leaving a great review for us! As you mentioned, our location is around 5 minutes walk from Kyoto station that easy to take train, subway, and bus. We will keep the performance and always strive for excellence. Looking forward to welcoming you again!

10/10 Excellent

Vishal B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient with kitchen. Well stocked free rentals for drip coffee, toiletries board games etc.
Stayed 3 nights in Aug 2023
Response from 22 PIECES Staff on 14 Aug,2023
Dear guest, Thank you for choosing 22 PIECES and take your time to leave the comment for us. We are glad to know you enjoyed your stay with us. As you mentioned, our rooms are spacious and big enough for 3-4 people. Also, there are separate toilet and kitchen that is great for a group and long stay. It's our pleasure to know that rental items were great for you and you enjoyed with them. Thank you very much for great comments. We're looking forward to welcoming you again!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed staying at 22 Pieces. We are a family of 4, with 2 grown teens. We just needed a place to sleep with enough beds since we were out exploring all day. We booked 3 nights and added another 2 nights here, as we did day trips from Kyoto. The property was clean, quiet and within 5 min to Kyoto station. Excellent place to stay for the price.
Stayed 2 nights in Aug 2023
Response from 22 PIECES Staff on 14 Aug,2023
Dear guest, Thank you for choosing 22 PIECES and take your time to leave the comment for us. We are glad to know you enjoyed your stay with us. As you mentioned, our rooms are spacious and big enough for 3-4 people. Also, there are separate toilet and kitchen that is great for a group and long stay. We are about 5-10 minutes from Kyoto station where you can take JR, Shinkansen, subway and bus. Thank you very much for great comments. We're ooking forward to welcoming you again!

10/10 Excellent

Juan, Chicago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wow, what a wonderful find! My family and I enjoyed every minute spent in this hotel. It is located very close to the Kyoto station so we were able to get around quiet easily via train & bus. There are a lot of restaurants and shopping nearby as well. The room itself is modern, spacious, clean and comfortable.. with a very nice balcony. However, the best feature is the hotel staff. They went out of their way to take care of us. After checking out, the staff called to let us know that we had left our ipad in the room. They immediately shipped the ipad to our stay in Tokyo. We received the ipad two days later. They also spent time carefully and intricately wrapping the device. =) We will most definitely stay a this hotel in the future. I strongly recommend this hotel to anyone visiting Kyoto.
Response from 22 PIECES Staff on 8 Jul,2023
Dear Mr.Juan Romero,Thank you for staying with 22PIECES and leaving a great review for us! As you mentioned, our location is around 5 minutes walk from Kyoto station that easy to take train, subway, and bus. There're supermarket, shopping mall, and convenience store nearby also. We really appreciate that our service were helpful on your trip and glad to know that you will come to visit us again! We will keep the performance and always strive for excellence. Looking forward to welcoming you again!

10/10 Excellent

VINCENT J O

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent staff and stay
excellent friendly staff. very good with english. a lot of free items you can borrow during your stay (ie iron and board, coffee equipment, cameras and a whole lot more). spacious rooms. i recommend you take the bus from kyoto station to aeon mall kyoto. from there property will just be a few steps away. i would definitely book this property again.
Stayed 3 nights in Jun 2023
Response from 22 PIECES Staff on 2 Jul,2023
Thank you for staying at 22 PIECES! It is our pleasure to receive your compliments on our facilities and staff. Besides, As you stated, a variety of selected items that our guests can borrow and enjoy in their rooms, such as projectors, coffee sets, and speakers, are available at the reception. About the location, we are located within walking distance from Kyoto Station and Shopping Mall and hope that would be helpful for your trip. We will make further efforts to satisfy our customers and look forward to seeing you in the future. Thank you very much!

8/10 Good

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice but the bed too soft… cupboard too small and to walk to Kyoto station, a bit far and quiet at night.. They have microwave and toaster and can cook in the room. Overall ok… staffs were nice.
Stayed 3 nights in Jun 2023
Response from 22 PIECES Staff on 26 Jun,2023
Thank you for choosing 22 PIECES to be a piece of your journey! We are glad to hear you enjoyed your stay and appreciate to have your feedback regarding bedding and location of our hotel. We will take it into account when making further improvements to satisfy our customers. We are looking forward to welcome you again in the near future!

10/10 Excellent

Meiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Friendly and accommodating staff. They have beautiful amenities you can borrow. The fully stocked kitchen was a plus.
Stayed 1 night in Jun 2023
Response from 22 PIECES Staff on 26 Jun,2023
Thank you for choosing 22 PIECES to be a piece of your journey! We are glad to hear you enjoyed your stay and appreciate to have your feedback. We are looking forward to welcome you in the future!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from 22 PIECES Staff on 7 May,2023
Thank you for staying at 22 PIECES! We look forward to seeing you soon :) Have a safe trip!

10/10 Excellent

Reynaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An exquisite roomy and luxurious accommodation for our family of four.
Stayed 2 nights in Apr 2023
Response from 22 PIECES Staff on 6 Apr,2023
Thank you very much for choosing 22PIECES from among many accommodations.We are glad that you enjoyed your stay.Thank you for your kind words of appreciation regarding the facilities of the hotel. We are glad that you liked it.Last but not least, thank you for visiting our hotel this time and for your heartwarming post. We are looking forward to seeing you again!

10/10 Excellent

Ka Yi Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the building, room and outdoor space was really nice and relaxing. Close to Kyoto station, super convenient as well. Highly recommended.
Stayed 2 nights in Nov 2022
Response from SUMI on 28 Nov,2022
Dear Ms./Mr. Ka Yi Carol,Thank you fo your reivew! We are very happy to know you enjoyed staying at 22 PIEES and like here! Next time, please stay with us longer. We would like to introduce many good places for you!We look forward to welcoming you!22 PIECES

10/10 Excellent

NEAL A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing! Thank you!!
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, and highly recommended. We would definitely stay there again, and recommend to our friends. Great location; very close walk to both Kyoto Station and Aeon mall. Wonderful experience, great staff and value.
Stayed 2 nights in Mar 2020

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Excellent hotel in central location, the staff were great and very helpful in looking after us during our stay. I thoroughly recommend this hotel and would happily stay there again.
Stayed 3 nights in Mar 2020

10/10 Excellent

Anita, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the new concept of this hotel standing in a long history of old city.
Stayed 2 nights in Dec 2019

10/10 Excellent

Looi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly staff, comfortable bed, great location.
Stayed 4 nights in Dec 2019

10/10 Excellent

Weera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel with 2 young children
hotel located close to Kyoto station, modern and new furniture, spacious room, staffs are friendly, but the bed so soft
Stayed 4 nights in Nov 2019

10/10 Excellent

Kia Leng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy holidays
We are impressed by the keyless access and Dyson hair dryer. Staff speak good English and are very helpful. Looking forward to stay here again in our next trip.
Stayed 3 nights in Oct 2019

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing hotel!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Dee, Hanoi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is PERFECT for families. Our room was huge , clean and very well designed. It was a mix of the traditional Japanese ryokan style (low/futon beds) with a modern, sophisticated touch ie.exposed concrete and timber. The beds were very comfortable. The kitchen facilities are adequate if you want to cook yourself. The location is down the road from the kyoto train station, good restaurants and a huge shopping mall (Aeon). Just superb. Our favourite stay throughout or whole trip.
Stayed 3 nights in Oct 2019

10/10 Excellent

SharonC, Perth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a studio with a dining table. The room was huge and extremely comfortable with all the amenities you need - plus more with the availability of items to rent at no charge e.g. the Dyson air styler, cooking utensils. Dyson hairdryers are standard in the rooms too. It was perfect for us after a long day of sightseeing to stretch out, it honestly felt like a luxurious apartment rather than a standard hotel. Teresa was wonderful, so kind and polite too (thanks!) Location - only a 5 minute walk to Kyoto station and 10 minutes to the bus stop that takes you direct to Gion. 7-11 is 2 minutes away, otherwise the supermarket and an abundance of restaurants are within 5 minutes too. I have already recommended 22 Pieces to my friends. Well done on such a great hotel.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Very modern. A very comfortable stay
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean & relax! Love the kitchen! Will stay again!
Stayed 3 nights in Sep 2019

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem ... Extremely Convenient to most ammeni
Extremely convenient to .the main Kyoto station .. n most shopping Malls n restaurants. The room is bigger than most n located on a quiet area. The Beds are comfortable . I will definitely stay here when I visit Kyoto again.
Stayed 2 nights in Sep 2019

6/10 Okay

sy, hk

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I like the keyless entry system & the bathroom is quite spacious.
Stayed 3 nights in Jul 2019

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great--about 5 minute walk to Kyoto station, and 5 minutes to a mall in the other direction. Room was lovely; staff was friendly and helpful. Clean, comfortable, family-friendly room with three beds. Quiet neighborhood near shops and restaurants. Would stay here again in a heartbeat.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fantastic staff, very friendly & helpful service, great location, clean rooms, bike rental was good
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

Kwong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, has a kitchen with cooking utilities. Microwave, Fridge, Good location 10 min walk from Kyoto station. Hotel has No restaurants, No facilities (e.g. Gym, Pool). Late check-in/room 4pm.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was so clean and roomy. The bathrooms were the best, we loved our stay and we recommend to anyone. We will be back.
Stayed 3 nights in Apr 2019

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Faultless.
Stayed 9 nights in Apr 2019

10/10 Excellent

Kunihiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

4/10 Poor

Navi, Osaka

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
cozy and staffs are nice. but room was not clean. i don’t recomend a family with childs
Stayed 2 nights in Mar 2019

10/10 Excellent

rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient location. Beautifully styled and functional rooms. Helpful Staff.
Stayed 3 nights in Feb 2019

10/10 Excellent

WonYoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Wonderful hotel. Rooms are spotless and stylish. Staff are fantastic - helpful and welcoming. Perfect for our family (2 adults, one child) due to the spacious room, kitchen and large bathroom. Would definitely stay here again.
Stayed 4 nights in Dec 2018

8/10 Good

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018