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Reviews of HOTEL ELCIENT KYOTO HACHIJOGUCHI

3 out of 5
HOTEL ELCIENT KYOTO HACHIJOGUCHI
13 higashisannocho, Higashikujo, Minami, Kyoto, Kyoto

Reviews

9.0

Wonderful

Rating 10 - Excellent. 587 out of 1002 reviews" "
Rating 8 - Good. 323 out of 1002 reviews" "
Rating 6 - Okay. 65 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

dario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great, the staff so helpful always trying to communicate even if just some spoke English, super clean, really comfortable. Breakfast options were varied and. Incredible value for the price.
Stayed 2 nights in Apr 2024

6/10 Okay

Tay Chee, Singapore

Liked: Cleanliness
Overall is ok
Stayed 1 night in Apr 2024

10/10 Excellent

czarina dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went above and beyond for me. Thank you for helping me to open my luggage. Much appreciated will definitely come back in the future. Arigato gozaimasu
Stayed 4 nights in Mar 2024

10/10 Excellent

Jeannie, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
3 mins walk to Kyoto station, very easy to go everywhere and convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Momoyo, San Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Their large public bath is excellent.
Stayed 14 nights in Mar 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for easy of getting around, local shopping and dining were great. Breakfast was the same everyday, I don’t recommend eating there
Stayed 4 nights in Mar 2024

8/10 Good

Daniel

Stayed 2 nights in Feb 2024

10/10 Excellent

BEE CHOO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are plenty of choices for breakfast, i.e. Japanese and western breakfast. Opposite the hotel is Kyoto Train station, subway station and express bus to airport too. Very convenient. Highly recommend for people who rely on local public transport to travel around Kyoto. Definitely will come back again.
Stayed 5 nights in Feb 2024

8/10 Good

Sauna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to base yourself in Kyoto. The check-in & check-out process was very easy and staff were very helpful.
Stayed 4 nights in Feb 2024

8/10 Good

Marites

Travelled with family
It’s very close to central station and shops. Friendly staff, clean facilities and generous in giving toiletries.
Stayed 3 nights in Feb 2024

10/10 Excellent

Howard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Nice place to rest your head while you’re not doubt getting 30,000 steps trying to walk all the temples around the area. Gets the job done and is very simple. I couldn’t figure out how to work the fan in the bathroom so I had to open the window and do some funny business with the fan in the room but overall its a great place to rest your head for the night.
Stayed 3 nights in Jan 2024

10/10 Excellent

Hiroyuki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Roland M Watanabe

Stayed 4 nights in Jan 2024

6/10 Okay

Patrick

Liked: Amenities
Stayed 6 nights in Dec 2023

10/10 Excellent

KEUNSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sachie

Stayed 1 night in Dec 2023

6/10 Okay

Kwok Chit Barry

Stayed 7 nights in Dec 2023

8/10 Good

Zaquavius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for the convenient location for the ease of transportation and nearby food choices. AMAZING staff. It is true that they will store your luggage for free, if you desire, after checkout. Breakfast was awesome, especially the Matcha lattes. Quiet even though across from the train station. Our efficiently laid out room faced the parking lot but we didn't hear any cars throughout the night or morning. The spa was refreshing, and there is a a TV information channel that tells you when the restaurant or spa is crowded, full, or under occupied. Strong wifi throughout the building. Be aware that the elevator doors close very quickly, we are fast walkers but it was faster.
Stayed 2 nights in Dec 2023

6/10 Okay

Chee Peng

Liked: Cleanliness
Disliked: Staff & service
Bathroom is super tight. Room tv program is limited mostly Japanese. Reception staff is not friendly, don't smile or greet. Hotel location is superb and near amenities.
Stayed 2 nights in Nov 2023

8/10 Good

Kriztel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all very kind and helpful! They also helped us fill out the paper work for the luggage delivery service! And it's also convinently located right next to Kyoto station!
Stayed 3 nights in Oct 2023

8/10 Good

ELIZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near Kyoto station and convenient
Stayed 1 night in Oct 2023

10/10 Excellent

Solon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Chiyom

Stayed 3 nights in Oct 2023

10/10 Excellent

Roland M Watanabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to the train station.
Stayed 3 nights in Oct 2023

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to the station
Stayed 4 nights in Oct 2023

10/10 Excellent

Mei Xing

Travelled with family
Liked: Cleanliness, staff & service
Great location but room is very small.
Room is very small. Location is best. 7-11 is just beside it. Airport Limousine Bus from Osaka Kansai Airport drop off is just across the road. Save the trouble of finding your way in the huge Kyoto station. The public bath is an interesting experience for foreigners.
Stayed 3 nights in Oct 2023

6/10 Okay

Debra

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location
The room was too small for three people. The beds and pillows were uncomfortable.
Stayed 3 nights in Oct 2023

10/10 Excellent

Yiu Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is excellent, breakfast is good but very busy, laundry machine is excellent, spa is crowded.
Stayed 5 nights in Sep 2023

10/10 Excellent

Shanina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Live the Elcient!
Awesome quiet hotel next to the train station. Room was decent size.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Boon Keng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minutiae walk to rail and subway station. Location ideal for traveller taking public transport.
Stayed 3 nights in Sep 2023

8/10 Good

Loh

Stayed 1 night in Sep 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Very clean, close to the station, convenient with laundromat in building and lots of Manga to read (or look at if you can’t read Japanese). The onsen was a very unique & pleasant experience as well.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice comfort
The hotel is conveniently located, just a few minutes from the Kyoto Station, which provided great convenience for me taking the JR train to arrive at, and went around for sightseeings. My room was clean and comfortable. I very much enjoyed the Japanese Spa at the hotel after a full day exploration in Kyoto.
Stayed 3 nights in Aug 2023

10/10 Excellent

Nguyen, Tigard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to Kyoto station; room is very clean and the breakfast buffet is very good!!! We will definitely stay at this hotel again when we come back to Kyoto.
Stayed 1 night in Sep 2023

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing better than a great onsen.
The onsen was great! Although it was pretty much crowded and had to pick a late night time to go. The good, but got repetitive and might not be worth it. The room was a bit small but worth the value from the onsen.
Stayed 3 nights in Sep 2023

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and high quality at a reasonable price.
Stayed 1 night in Sep 2023

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Kyoto railway station. Air conditioning was not efficient.
Stayed 4 nights in Aug 2023

2/10 Terrible

rosalie

Stayed 2 nights in Aug 2023

10/10 Excellent

Sachie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has slippers, a charger and some drinks.
Stayed 2 nights in Jul 2023

10/10 Excellent

Wenkai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean. A lot of useful and cute features in the room. Minutes walk to train/subway stations. Great breakfast buffett with tons of food choices.
Stayed 3 nights in Jul 2023

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to the staff at Hotel Elcient for a wonderful stay. We spent 4 nights there recently and were pleased with the service from the staff and the cleanliness of the hotel. It is right outside Kyoto station which made it a great spot to explore the city via public transit. The room was small ( a consistent theme in Japan), but clean. Daily housekeeping took care of all our needs. The complimentary use of pajamas while we were there was a nice touch. We did not use the Japanese spa, so I can’t review that. There is a 7/11 outside the hotel which was convenient for light snacks and any other needs. And the 7/11s in Japan are much different than those in North America. The prepared foods are so much better. Overall, the staff attempted to answer our questions as much as possible in English. I did attempt to converse a little in Japanese, but failed miserably. Overall, it was a wonderful stay.

10/10 Excellent

Quah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Steve

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A short walk from Kyoto station and shopping mall. Very clean and new room, very friendly staff.
Stayed 3 nights in Jul 2023

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, highly recommended
We had 3 beds in the room and it was rather small. But we could still manage to eat in the room and found space to put 3 small carry-on luggages. The room is clean, smells good and furnitures were good. Bed was comfy. Toilet is clean. The location is very convenient too - walking distance to the Kyoto station and lots of shopping and food nearby. I also love that they provided personal care items such as moisturizer, facial wash etc….
Stayed 2 nights in May 2023

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect. Friendly staff and good breakfast.
Stayed 5 nights in May 2023

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, close to the train station and shopping and clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice buffet breakfast.
Stayed 4 nights in Jun 2023