Lounge

Reviews of Hotel The M's Kyoto

3 out of 5
Hotel The M's Kyoto
Higashisanno 6-8-1 HIgashikujo, Minami, Kyoto, Kyoto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 245 out of 368 reviews" "
Rating 8 - Good. 97 out of 368 reviews" "
Rating 6 - Okay. 19 out of 368 reviews" "
Rating 4 - Poor. 4 out of 368 reviews" "
Rating 2 - Terrible. 3 out of 368 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Phuong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to restaurants, JR trains and shopping mall is within walking distance.
Stayed 5 nights in May 2024
Response from HOTEL The M's Kyoto front desk on 24 May,2024
Dear Guest,Thank you so much for choosing to stay at our hotel in Kyoto among many others.We sincerely appreciate your evaluation and comments, especially considering how busy you must be.We are very happy to hear that you had a relaxing stay with us.It is one of our goals to have you stay with us again, and we will continue to make every effort to provide you with an even more comfortable experience.We hope you will consider staying at our hotel again when you visit Kyoto.Hotel The M's KyotoFront Desk

10/10 Excellent

HUI KHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pillows n bed. Good sound proof. No noise from all other rooms.
Stayed 4 nights in May 2024
Response from HOTEL The M's Kyoto フロントデスク on 22 May,2024
Dear Mr. or Mrs. HUI KHENG,Thank you so much for choosing our hotel from among many hotels.We also appreciate your kind review about your experience.We hope to have the pleasure of welcoming you back to our hotel on your next trip to Kyoto.

10/10 Excellent

Vida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, helpful staff who were very kind. They helped me out a lot with luggage forwarding. The hotel's location is also the best you can get in Kyoto (assuming you're okay with no view of the river), there is a giant shopping complex right across the station, I bought many things and could carry it super quickly back to the hotel . Everyday we took the train somewhere, for example we got from hotel room to the shinkansen platform for Nagoya in under 10 minutes. I loved the room, spacious and comfortable. My only wish as a westerner was if the hotel had breakfast, that would be perfect, but I know it's not customary in Japan
Stayed 5 nights in May 2024
Response from HOTEL The M's Kyoto front desk on 20 May,2024
Dear Mr. or Mrs. Vida , We are delighted to hear that you were able to relax and enjoy your time in the room. Our entire staff is thrilled by your comments. We would be honored if you choose to stay at our hotel again when you visit Kyoto in the future. We will continue to strive to provide a relaxing environment for our guests and make further efforts to ensure you have a wonderful time. We look forward to welcoming you back again. HOTEL The M's KyotoFront desk

10/10 Excellent

Siew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from HOTEL The M's Kyoto front desk on 11 May,2024
Dear Guest,Thank you so much for choosing our hotel from among many hotels.We also appreciate your kind review about your experience.We hope to have the pleasure of welcoming you back to our hotel on your next trip to Kyoto.Hotel The M's KyotoFront desk

8/10 Good

ENRIKA SUM YIN

Liked: Cleanliness, staff & service, property conditions & facilities
Per above
Stayed 3 nights in May 2024
Response from HOTEL The M's Kyoto front desk on 11 May,2024
Dear Guest,Thank you so much for choosing our hotel from among many hotels.We also appreciate your kind review about your experience.We hope to have the pleasure of welcoming you back to our hotel on your next trip to Kyoto.Hotel The M's KyotoFront desk

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Friendly, helpful staff. Missed the robe though! All of Japan has provided a robe or pajamas. Even budget places. Also found the area to be lacking in fun and stuff to do. Close to the subway station though!
Stayed 1 night in Apr 2024
Response from HOTEL The M's Kyoto front desk on 4 May,2024
Dear Mr. or Mrs. Penny, Thank you so much for choosing our hotel from among many hotels.We also appreciate your kind review about your experience.However, we deeply apologize for any inconvenience caused by the loan of pajamas.Pajamas are available for rent at the front desk. Please ask the front desk staff the next time you stay with us.We hope to have the pleasure of welcoming you back to our hotel on your next trip to Kyoto.Hotel The M's KyotoFront desk

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel room, great shower, very close to the station
Stayed 4 nights in Apr 2024
Response from HOTEL The M's Kyoto front desk on 2 May,2024
Dear Mr. or Mrs. Stephanie, Thank you so much for choosing our hotel from among many hotels.We also appreciate your kind review about your experience.We hope to have the pleasure of welcoming you back to our hotel on your next trip to Kyoto.Hotel The M's KyotoFront desk

10/10 Excellent

LOC, FEDERAL WAY

Travelled with family
Good location just 5’ walk from Kyoto Station. Room and beds are clean. Nice staff. We would come back again.
Stayed 5 nights in Apr 2024
Response from HOTEL The M's Kyoto on 30 Apr,2024
Dear Mr. or Mrs. LOCThank you very much for choosing HOTEL The M's Kyoto from among many hotels.Furthermore, we are truly thankful for your generous review.We look forward to welcoming you back again. Warm regards,HOTEL The M's KyotoFront Desk

10/10 Excellent

Ryan

Stayed 2 nights in Feb 2024
Response from Hotel The M's Kyoto on 30 Apr,2024
Dear Mr.or Mrs Ryan ,Thank you so much for choosing our hotel from among many hotels.We also appreciate your kind review about your experience.We hope to have the pleasure of welcoming you back to our hotel on your next trip to Kyoto.Hotel The M's KyotoFront desk

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness
Amazing and friendly staff. Very modern and bright filled with lots of pretty greenery! Such a convenient location to plenty of shopping and the Kyoto station. Will definitely be back!!
Stayed 4 nights in Apr 2024
Response from HOTEL The M's Kyoto front desk on 13 Apr,2024
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our friendly staff and enjoyed the modern, bright atmosphere filled with greenery. It's wonderful that our convenient location near shopping areas and Kyoto Station met your needs. We can't wait to welcome you back for another great stay!

10/10 Excellent

Wijitha

Travelled with partner
Liked: Amenities
Very nice hotel. Only complaint is there were no coffee in the morning.
Stayed 3 nights in Apr 2024
Response from HOTEL The M's Kyoto front desk on 13 Apr,2024
Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our hotel nice. We apologize for any inconvenience caused by the absence of coffee in the morning. Your comment will be taken into consideration as we strive to improve our services and amenities. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.

10/10 Excellent

Richard

Stayed 3 nights in Mar 2024
Response from HOTEL The M's Kyoto front desk on 14 Apr,2024
Dear Mr. or Mrs. Richard.Thank you very much for choosing Hotel The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Hotel The M's KyotoFront desk

6/10 Okay

Michael, Cambridge

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Toilet door is glass and semi transparent. No privacy.
Stayed 4 nights in Mar 2024
Response from HOTEL The M's Kyoto front desk on 6 Apr,2024
Thank you for bringing this to our attention. We apologize for any discomfort caused by the semi-transparent glass door in the toilet. We understand the importance of privacy and will take your feedback into consideration for future improvements. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 Excellent

Allyson

Stayed 3 nights in Mar 2024
Response from HOTEL The M's Kyoto front desk on 21 Apr,2024
Dear Allyson Thank you very much for choosing Hotel The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Hotel The M's KyotoFront desk

8/10 Good

Mohamed Nasser

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small and toilets have thin walls
Stayed 3 nights in Mar 2024
Response from HOTEL The M's Kyoto front desk on 30 Mar,2024
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced due to the size of the rooms and the thin walls in the toilets. We take your comments seriously and will use them to improve our facilities for future guests. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay.

10/10 Excellent

Clement

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conviently located around Kyoto Station. 5-10 minute walk to many malls and restaurants. A great hub to travel to Osaka, Kyoto and Nara.
Stayed 6 nights in Mar 2024
Response from HOTEL The M's Kyoto front desk on 30 Mar,2024
Thank you for your wonderful review! We're delighted to hear that you found our hotel conveniently located near Kyoto Station and that you enjoyed the proximity to malls and restaurants. It's great to know that our location served as a hub for your travels to Osaka, Kyoto, and Nara. We look forward to welcoming you back for another great stay!

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very close to Kyoto Station. Clean, nice but the rooms (as is the case often in Japan) very small. With 2 adults and 2 suitcases we had to stack them to walk past.
Stayed 5 nights in Mar 2024
Response from HOTEL The M's Kyoto front desk on 30 Mar,2024
Thank you for sharing your feedback with us. We appreciate your kind words about our hotel's cleanliness and proximity to Kyoto Station. We understand your concern about the room size, especially with two adults and two suitcases. We apologize for any inconvenience this may have caused during your stay. We will take your feedback into consideration as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't praise the staff more for their assistance and help in finding ways to get around on the transport system. Great area for dining and shopping
Stayed 4 nights in Mar 2024
Response from Front desk on 24 Mar,2024
Dear Mr/Ms GeoffreyThank you so much for your kind words! We're thrilled to hear that our staff were able to assist you with navigating the transport system and that you enjoyed the dining and shopping options in the area. We hope to welcome you back soon!

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, perfect size, really comfortable bed with lovely bed linen. An amazingly powerful shower with complimentary shampoo etc. Only thing to note was M is a group of hotels and there was 5 different ones in the area around the station. We didn’t pay attention and tried to check into another one. I’m glad we chose this one.
Stayed 3 nights in Feb 2024
Response from Front desk on 24 Mar,2024
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our clean rooms, comfortable beds, and powerful showers with complimentary amenities. We apologize for any confusion regarding the multiple hotels in the area but are glad that you ultimately chose to stay with us. We look forward to welcoming you back in the future!

10/10 Excellent

owen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Mar 2024
Response from HOTEL The M's Kyoto on 21 Mar,2024
Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! The location is great just 2 or 3 mins walk from Kyoto station, even though the gps sometimes indicates a very complicated route once you familiarize with the area is very easy to get around. Nice staff, easy check in and check out, they will hold your bags if you arrive early, so you can explore while you room is ready. Our room has a great size, and was very clean. Safe neighborhood. I definitely will stay again in there.
Stayed 3 nights in Feb 2024
Response from HOTEL The M's Kyoto on 4 Mar,2024
Dear Mr. or Mrs. Juan Thank you very much for your booking at HOTEL The M's Kyoto. We will try our best to meet your request, but I'm afraid that we might not be able to accommodate your requests because of the situation of the day. Thank you for your kind understanding.If you have any questions, please don't hesitate to contact us.We're looking forward to seeing you soon. Best regards HOTEL The M's Kyoto

8/10 Good

LAP YEE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
highly recommended. good for value.
Stayed 3 nights in Feb 2024
Response from HOTEL The M's Kyoto on 25 Feb,2024
Dear Mr. or Mrs. LAP YEE, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.HOTEL The M's KyotoFront desk

8/10 Good

Yui

Stayed 2 nights in Feb 2024
Response from HOTEL The M's Kyoto on 19 Feb,2024
Yui様この度は多くのホテルの中から、HOTEL The M's Kyotoにご宿泊いただきまして、誠にありがとうございます。また、お忙しい中ご評価を頂戴し、重ねてお礼申し上げます。再びお泊まりいただけることを目標のひとつとし、より一層お客様に心地の良い時間をご提供できますよう、これからも努めてまいりますので、お近くにお出掛けの際には、当ホテルをご利用いただけると幸いです。またのご宿泊をスタッフ一同、心よりお待ちしております。HOTEL The M's Kyotoフロントデスク

8/10 Good

Nic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from HOTEL The M's Kyoto on 14 Feb,2024
Dear Mr. or Mrs.Nic, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room is very small but the facilities are pretty new. There’s barely no ventilation in the room. After one night, the room is very moisture. Other than that, very good experience.
Stayed 3 nights in Jan 2024
Response from HOTEL The M's Kyoto front desk on 6 Feb,2024
Dear Guests, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels in Kyoto.We also appreciate your kind review. We will continue to strive to provide a relaxing environment for our guests and make further efforts to ensure you have a wonderful time. We are looking forward to welcoming you once again to HOTEL The M's Kyoto.Kind regards,Front desk HOTEL The M's Kyoto

10/10 Excellent

Kylie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from HOTEL The M's Kyoto on 2 Feb,2024
Dear Mr. or Mrs. Kylie, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

10/10 Excellent

Nancy Ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, New and convenient
Love this boutique hotel, it's new, spotless clean, very convenient location, 7 mins walk from Kyoto station. There are tons of restaurants at the Kyoto station for food choices and some nice small local restaurants near the hotel. Transportation is easy access with buses subway 3 mins away.. It's definitely price for the value. I'd love to stay here again.
Stayed 1 night in Jan 2024
Response from HOTEL The M's Kyoto on 30 Jan,2024
Dear Mr. or Mrs. Nancy Ran, Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you were satisfied with your experience at our hotel.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.HOTEL The M's KyotoFront desk

10/10 Excellent

Nancy Ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from HOTEL The M's Kyoto on 30 Jan,2024
Dear Mr. or Mrs. Nancy Ran , Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

10/10 Excellent

GREGOR

Stayed 2 nights in Jan 2024
Response from HOTEL The M's Kyoto on 30 Jan,2024
Dear Mr. or Mrs. GREGOR, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and orderly hotel.
Stayed 5 nights in Jan 2024
Response from HOTEL The M's Kyoto front desk on 19 Jan,2024
非常感謝您使用我們酒店。下次也謝謝你。

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent and very close to Kyoto station which offer widw variety of restarurants and shopping. The rooms are spacious according to Japan standards.
Response from HOTEL The M's Kyoto on 10 Jan,2024
Dear Mr. or Mrs. Eric, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first night wasn’t great as there was a very irritating noise coming through the window. We slept with earplugs and asked to switch rooms the following day. The staff was very accommodating and our new room was much better. We loved the location (close to the station) and made good use of the common space in the lobby. Would definitely recommend this hotel and will stay again next time we visit Kyoto!
Stayed 3 nights in Dec 2023
Response from Front Desk on 9 Jan,2024
Dear guestThank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the noise on your first night. However, we appreciate your understanding and are glad that our staff could promptly assist in relocating you to a more comfortable room.We're delighted to hear that the new room met your expectations and that you enjoyed the convenient location near the station. It's also great to know that you made good use of our common spaces in the lobby.Your recommendation means a lot to us, and we look forward to hosting you again on your next visit to Kyoto. If there's anything specific you'd like us to address or improve upon, please feel free to let us know.Safe travels, and thank you for choosing our hotel!Best Regards,Front desk

10/10 Excellent

Courtney

Stayed 2 nights in Nov 2023
Response from HOTEL The M's Kyoto on 25 Dec,2023
Dear Mr. or Mrs. Courtney, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We eagerly anticipate the opportunity to welcome you once again to HOTEL The M's Kyoto during your next visit to Kyoto.Warm regards,Front deskHOTEL The M's Kyoto

10/10 Excellent

Genevieve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel! Very close and convenient to the station. Staff was very friendly and they let us leave our luggage before check in and after checkout. Rooms were very clean and quiet. I felt safe and had a very good stay! The room size was on the smaller side but that is customary for Japan. I did not find the space much of an issue.
Stayed 2 nights in Dec 2023
Response from HOTEL The M's Kyoto on 25 Dec,2023
Dear Mr. or Mrs. Genevieve, Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you were satisfied with your experience at our hotel.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.HOTEL The M's KyotoFront desk

10/10 Excellent

Chuehhua

Stayed 4 nights in Dec 2023
Response from HOTEL The M's Kyoto on 25 Dec,2023
Dear Mr. or Mrs. Chuehhua, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

8/10 Good

HUI-JU

Stayed 2 nights in Dec 2023
Response from HOTEL The M's Kyoto front desk on 20 Dec,2023
Dear Mr. or Mrs. HUI-JU, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.Furthermore, we are truly thankful for your review.We eagerly anticipate the opportunity to welcome you once again to HOTEL The M's Kyoto during your next visit to Kyoto.Warm regards,HOTEL The M's KyotoFront Desk

10/10 Excellent

Hetty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to train station. Outstanding service and exceedingly clean facility. Room was well appointed, and all room amenities readily available on cart adjacent to check in desk. Highly recommend
Stayed 2 nights in Dec 2023
Response from Front Desk on 9 Dec,2023
Dear Guest,Thank you for staying with us! We are excited to hear that you found our hotel location convenient and our facility service good. We strive to improve our services through valuable reviews such as yours. Thank you again for staying with us and we hope to welcome you again at our hotel!

10/10 Excellent

Kin Cheung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 5 minutes walk from Kyoto Station, plenty shopping and dining in the neighborhood. The hotel is clean and quiet, staffs are nice and helpful. We (4 seniors) like the lounge on the first floor.
Stayed 4 nights in Nov 2023
Response from Front Desk on 9 Dec,2023
Dear Guest, Thank you for staying with us! We are glad to learn that you found our location convenient! It is pleasant to learn that you found our lounge comfortable and our staffs helpful. We hope to improve our services through kind services such as yours. Thank you again for staying with us, and we hope to assist you again for your next visit to Kyoto!

10/10 Excellent

khuslen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy on Dec 6 was the best, such a friendly guy. The hotel people in general seemed to speak English well and was easy to communicate. I liked my room.
Stayed 1 night in Dec 2023
Response from Front Desk on 9 Dec,2023
Dear Guest, Thank you for your review! We are glad to learn that you found our staffs friendly! Your kind review motivate us to work harder to improve our services!Thank you again for staying with us and we hope to welcome you again on your next visit to Kyoto!

10/10 Excellent

George, Glen Waverley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay beds were so comfortable and loved the shower, no bathtub, proper shower head also.
Stayed 4 nights in Nov 2023
Response from Front Desk on 9 Dec,2023
Dear Guest, Thank you for your review! We are glad to learn that you found our beds comfortable, and our shower useful. Your reviews contribute to improving our services and we find them extremely helpful. Thank you for staying with us and we hope to welcome you again!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from HOTEL The M's Kyoto front desk on 20 Dec,2023
Dear Mr. or Mrs. David, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

8/10 Good

Richard, Spokane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tiny rooms, like most Japanese hotels, but clean and everything worked.
Stayed 2 nights in Nov 2023
Response from HOTEL The M's Kyoto Front desk on 1 Dec,2023
Dear guestThank you for writing your impressions. All of our staff members are very happy that you have recognized our work. All of our staff will continue to work hard every day to create a better environment for our customers. Thank you for coming.Front desk

6/10 Okay

THERESA

Stayed 2 nights in Nov 2023
Response from HOTEL The M's Kyoto front desk on 20 Dec,2023
Dear Mr. or Mrs. THERESA, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

8/10 Good

PEDRO N

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
Clean hotel, no restaurant, good location
Stayed 4 nights in Nov 2023
Response from HOTEL The M's Kyoto Front desk on 21 Nov,2023
Dear Mr. or Mrs. PEDRO N, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels. Furthermore, we are truly thankful for your generous review. We eagerly anticipate the opportunity to welcome you once again to HOTEL The M's Kyoto during your next visit to Kyoto. Warm regards, HOTEL The M's Kyoto Front Desk

8/10 Good

Lixin

Stayed 4 nights in Nov 2023
Response from HOTEL The M's Kyoto Front desk on 21 Nov,2023
Dear Guest Thank you very much for choosing HOTEL The M's Kyoto from among many hotels. We also appreciate your kind review. Your feedback is invaluable to us, and it motivates us to continue delivering the best possible experiences. We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto. HOTEL The M's Kyoto Front desk

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice room and good location
Stayed 3 nights in Nov 2023
Response from HOTEL The M's Kyoto Front desk on 17 Nov,2023
Thank you for sharing your experience with us. We hope to have the pleasure of welcoming you back in the future.

6/10 Okay

Yumiko

Room was small and crowded. Hotel staff polite but not friendly or knowledgeable about area. Did not make much effort to help.
Stayed 4 nights in Nov 2023
Response from Hotel The M's KYOTO front desk on 18 Nov,2023
Thank you for sharing your feedback. We are honored to be able to support our customers' travels to Kyoto. Thank you very much for taking the time out of your busy schedule to write a review.

6/10 Okay

isabelle

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except the room was small so had to open large suitcase on bed
Stayed 7 nights in Oct 2023
Response from HOTEL The M's Kyoto Front desk on 9 Nov,2023
Thank you for sharing your opinion. We apologise for any inconvenience caused to you regarding the size of room. We will continue to do our best to support our customers' travels to Kyoto.

10/10 Excellent

SATOSHI

Stayed 1 night in Nov 2023
Response from HOTEL The M's Kyoto on 11 Nov,2023
SATOSHI 様この度は多くのホテルの中から、HOTEL The M's Kyotoにご宿泊いただきまして、誠にありがとうございます。より一層お客様に心地の良い時間をご提供できますよう、これからも努めてまいりますので、お近くにお出掛けの際には、当ホテルをご利用いただけると幸いです。またのご宿泊をスタッフ一同、心よりお待ちしております。HOTEL The M's Kyotoフロントデスク

10/10 Excellent

Grace

Liked: Property conditions & facilities
Cleanliness and accessibility.
Stayed 3 nights in Nov 2023
Response from HOTEL The M's Kyoto on 6 Nov,2023
Dear Mr. or Mrs.Grace, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.Furthermore, we are truly thankful for your generous review.We eagerly anticipate the opportunity to welcome you once again to HOTEL The M's Kyoto during your next visit to Kyoto.Warm regards,HOTEL The M's KyotoFront Desk