Hypo-allergenic bedding, down duvets, pillow-top beds, free minibar
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Reviews of Kiraku Kyoto Higashiyama

Kiraku Kyoto Higashiyama
379-2 Horiikecho, Higashiyama-ku, Kyoto, Kyoto

Reviews

9.0

Wonderful

Rating 10 - Excellent. 6 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Cathryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staying at Kiraku is a truly memorable experience. This is our favourite location in Kyoto and is surrounded by beauty. The house is impressive and immaculate. A truly special stay.
Stayed 3 nights in Nov 2023
Response from Kiraku Staff Naoya on 29 Nov,2023
Thank you for staying at Kiraku Kyoto Higashiyama.We are very happy to hear that you liked the room and that it was a special day for you.Please use Kiraku Kyoto Higashiyama when you visit Kyoto.We look forward to your return.Best Regards

10/10 Excellent

Hajime

Liked: Cleanliness, amenities, property conditions & facilities
Clean safe Little far from shopping and restaurants
Stayed 2 nights in May 2023

10/10 Excellent

Niquita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is absolutely beautiful. The small garden that you could see from the tatami room was gorgeous and everything within the home was clean and lovely, great quality. The area around the property was calm when we went. It has a lovely feel and there are some nice restaurants and shops within walking distance. Besides that, the ones managing the property were very helpful and kind. There were a few matters where I didn't know how to do something and messaged them and got a reply in a very reasonable time. Very good customer service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great "hotel". It is a full building separate from the main hotel elsewhere in the city. As such, there is no reception area. Having to call to be let in the first time was the only drawback form an otherwise amazing stay. Having a private house, complete with a soaking bath tub is great. There was little to no foot traffic and as such no noises at night. HIGHLY recommend getting breakfast included. It's vegetarian, but delicious! Housekeeping shows up every other day, depending on length of your stay. Can call the main reception area to ask them to help book reservations for restaurants.
Stayed 4 nights in May 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Amazing stay! We loved everything about Nazuna Kyoto. The location was just a few minutes from the subway, in a quiet part of Higashiyama. Super clean, quiet, modern, yet traditional Ryokan style two story townhouse with tatami mats and a beautiful garden. Roomy and charming! Fabulous bathroom and tub! Luxurious toiletries, the softest pajamas, and the beds were so comfortable. We didn't use the kitchen much, but it was well equipped and clean. We specially loved the quirky and charming vintage record player with vinyls for our enjoyment. With a cup of matcha prepared for us upon arrival, we felt so welcomed. Would definitely stay again if ever in Kyoto.
Stayed 2 nights in Jun 2017

4/10 Poor

SATOSHI

Stayed 1 night in Aug 2023

10/10 Excellent

Krytzia

Stayed 2 nights in Jul 2023

8/10 Good

Oaksoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
일본 료깐의 전통 체험
일본의 전통 가옥과 전통문화를 체험하고 싶은 분들에게 적극 추천합니다. 아침 조식은 근처 음식점에서 배달 형태이고 일본 정식 일본 백반입니다. 일본의 관습상 전날 밤에 만들어서 냉장고에 넣어두었다가 아침에 배달부가 꺼내서 미소 된장국만 뎁혀 가지고 온 형태입니다. 찬음식을 먹고 추워서 혼이 났습니다. 그래서 두 번째 숙박에는 조식을 주문하지 않았습니다. 첫 번째 숙박에는 청결 했는데 두 번째 숙박에는 준비가 덜 되었는지 긴 머리카락이 굴러 다니고 청결도가 그다지 좋지 않 았습니다. 그리고 욕조에서는 물을 받으면 바닦에서 부옇게 석회가루? 돌가루?가 올라와 둥둥 떠 있었습니다.
Stayed 1 night in Jan 2018

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
great Kyoto experience in a very typical house that is more a kind of a perfectly decorated private home than a hotel room
Stayed 2 nights in Sep 2017