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A hidden gem! Close to temples, bus and train stations. Staff was courteous and professional. Room was clean, spacious and beyond my expectations. Breakfast service was excellent
Great service, decor, space, amenities! Allowed early check in as room was available. Close to station. Very spacious and luxuriously designed. Loved the washing machine. However could provide more hanging space / drying racks for laundry that cannot be put through the dryer
A short 1/2 mile walk from Kyoto train station. Great location, hotel was new, clean and the room was great. The room was roomy, comfy bed, with kitchenette / refrigerator, washer / dryer combo and large restroom with large shower and separate bath tub. To top it off, it came with breakfast which was amazing and plenty of food.
ErnieB
Stayed 2 nights in Nov 2019
Response from THE ROOT2 HOTEL on 27 Nov,2019
Thank you for staying in our hotel on this occasion. We are truly glad you enjoyed here with no problem. We are looking forward to welcoming you sincerely. Best regards.
We received a very timely welcome drink, after having walked in heat from the station. Staff were excellent, friendly, helpful and attentive. A very boutique hotel experience.
The room was as large as an apartment, with a washing machine and powder included, which is such a bonus when travelling as a family for 4 weeks. We would definitely stay there again.
Verified traveller
Stayed 2 nights in Sep 2019
Response from THE ROOT2 HOTEL on 14 Oct,2019
Thank you very much for choosing our hotel as your accommodation. We truly appreciate your review and are glad you had a nice stay. Please come back anytime and we hope to see you again.
この度は数あるホテルの中から当館へご宿泊いただきまして、誠にありがとうございました。また、高評価をいただきまして、誠にありがとうございます。スタッフ一同、とても嬉しい限りでございます。使用設備に関しまして、わかりにくいものもある中説明が不足しており申し訳ございません。 貴重なご意見を頂き、感謝申し上げます。 お忙しい中ご意見をお寄せ頂き誠にありがとうございました。 次回ご来館された際にはより一層満足して頂けますよう、スタッフ一同努力して参ります。 またのご来館を心よりお待ち申し上げます。 THE ROOT2 HOTEL
Response from THE ROOT2 HOTEL front staff on 2 Oct,2019
先日は数あるホテルの中から、THE ROOT2 HOTELをお選び頂きまして誠にありがとうございました。
お忙しい中レビューをお書き頂き誠にありがとうございます。
次回ご来館された際にはより一層満足して頂けますよう、スタッフ一同努力して参ります。
またのご来館を心よりお待ち申し上げます。
THE ROOT2 HOTEL
Thank you for your stay in our hotel on this occasion.
We hope you enjoyed your stay.
We're looking forward to welcoming you sincerely.
この度は、ご宿泊いただきましてありがとうございました。
またのご来館を心よりお待ちしております。
Thank you for your stay in our hotel on this occasion.
We hope you enjoyed your stay.
We're looking forward to welcoming you sincerely.
この度は、ご宿泊いただきましてありがとうございました。
またのご来館を心よりお待ちしております。