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Reviews of Holland Road Stays

3 out of 5
Holland Road Stays
120 Holland Road, London, England

Reviews

5.0
Rating 10 - Excellent. 2 out of 31 reviews" "
Rating 8 - Good. 5 out of 31 reviews" "
Rating 6 - Okay. 7 out of 31 reviews" "
Rating 4 - Poor. 7 out of 31 reviews" "
Rating 2 - Terrible. 10 out of 31 reviews" "

5.2/10

Cleanliness

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Baker

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in London! Highly recommend the studio flat on Holland Road! Thank you to the amazing team of Holland Road Stays, you guys are the best!
Stayed 28 nights in Jan 2024
Response from Holland road team on 3 Mar,2024
Hello Baker, Thank you for your genuine words, It was a pleasure hosting you. Can't wait to host you again.cheers,

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Phillip

Stayed 14 nights in Nov 2023

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, room comfort
Go somewhere, anywhere else!!
This place is disgusting. It’s filthy. The carpets are stained and the smell hits you the moment you start to climb the stairs. There are dirty fingerprints everywhere. We walked into the room to discover it was painted black. There was a huge crack from top to bottom of the window and it looked as though the windows had never been cleaned. The room stank of grease and fried food and the oven had a layer of white grease in the bottom. We didn’t arrive until late Thursday night so couldn’t do anything about that night. We slept on top of the bed, fully clothed and shipped out the following day (even though we were meant to be there for three nights). It felt like we’d found freedom when we walked out of there.
All the doors were like this.
Hallways filthy.
Filthy, smelly, stained carpet.
Top of microwave.
Stayed 3 nights in Jun 2023

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was the cutest little place! So comfy and nicely decorated! It was also by the underground and a bus stop. Plenty of food options and stores nearby!
Stayed 5 nights in May 2023

6/10 Okay

Casey

Travelled with partner
Liked: Amenities
Very well priced in a good location close to Shepherds Bush Station and Westfield shopping centre. We had a double room at the front of the top floor of the property. The room was a good size with a fridge, and the hosts provided two bottles of water and some chocolate biscuits in addition to some tea and coffee sachets which was a nice touch. The bathroom and bedding was clean and fresh and the room generally clean although there was some dust on the skirting boards and high areas. The bed was comfortable enough for a short stay but as it was hot weather, we had to leave the window open which meant that we didn’t sleep particularly well due to traffic noise outside. Self-Check in was easy and communication throughout with the host was good. Overall, for the money it was good value.
Stayed 1 night in May 2023

6/10 Okay

Tamara

Liked: Cleanliness
Disliked: Room comfort
Clean, everything you need
For the price paid given is location we got the value we expected. The following is to help people understand what this place is and not intended as negative facts. - this is a converted town home with around 14 one room rentals - no onsite reception, there is a phone number you can call and they are very helpful. - must pre-pay and then they send you check in instructions - amenities in the room considered of: stove, microwave, kitchen sink, private bathroom, mini fridge - the quality of the finishes and everything is on the low end - the bathroom is small enough that you could stand at the sink, pee in the toilet and still get hit by the shower - it was CLEAN - you can't walk around the bed, you have to crawl over the bed to get to the small storage area My key takeaways, it was clean provided everything we needed and more than many other hotels. They crammed a lot in a very tight space (guessing our room & bathroom was less than 150 sq ft). It met our needs and provided the value for the price.
Stayed 3 nights in May 2023

2/10 Terrible

Kerigo

Stayed 10 nights in May 2023

4/10 Poor

Francois

Business traveller
Liked: Amenities
Disliked: Cleanliness
You get what you paid for. However the property could have been a bit more clean than expected. The check-in experience, while "digital" and "self-check-in" is very inconvenient, because the instructions are not clear and do not arrive on time if you have not paid the full reservation amount days ahead. In terms of the room, it's what you'd expect for the price you pay - so if you are looking for some inexpensive, this is great. But in terms of cleanliness, you could see that the bare minimum was done - just the bed was made, sheets were clean, and bathroom was tidy'd up. That's really it. The fridge smelled like absolute garbage - so not an issue as long as you don't open it. Again, value for money 4/5, but if I had paid anything more this was a 2.5/5
Stayed 4 nights in Apr 2023

2/10 Terrible

Sophie

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

4/10 Poor

MARIO ALBERTO

Travelled with family
Disliked: Cleanliness
Wont be coming back
I’ve lived in London for over a decade and I’m very aware of the standard of the accommodation there. But I have to say this place is not even at that level. Dirty, unattended, the wifi didn't work the 4 days we were there. We took the “deluxe studio” which accommodates 4 people, no kitchen utensils, there ware literally 3 plates, 3 cups and a teaspoon, not what you would call “equipped kitchenette”
Stayed 3 nights in Dec 2022

6/10 Okay

Rafael

Step up from Hostel
Location was good. Bed was comfy. Had its on bathroom The bad: Strong smoke smell Shower door dosent close No hand towels Didnt seem like they cleaned, forgot clothes from last renter Had people yelling at front door first night at 2:30 am trying to get in Next night we had someone knock at the door again at 2:30am saying they had a delivery. Scared the crap out of us. Ended up being a food delivery for upstairs. I wouldn't recommend to non smokers, families, or women traveling alone.
Stayed 3 nights in Sep 2022

8/10 Good

Jasemin

Liked: Cleanliness, amenities, property conditions & facilities
Well designed and close to Westfield mall.
Stayed 13 nights in Aug 2022

2/10 Terrible

Oksana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is too small and they do not do cleaning. You need to force them to send someone to remove waist bin at least. Amenities are too old and too small. Pictures are misleading. Road is very noisy, a lot of cars with loгd siren passing by every 10-20 mins. In opposite, management is very polite and try to help. But the problem is they cannot help.
Stayed 10 nights in Jul 2022

4/10 Poor

jonathan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Couldn't get into the property because I hadn't been sent a code to get in, this took 30 mins to sort before I gained entry to the room. I'd booked a double room and was given a single. Food still left on the kitchen worktop, overall cleanliness was not good, toilet looked like it had never been cleaned. I was even called by the team to make sure everything was ok with the room and I said it wasn't, but they just didn't listen. Then had further problems trying to get back into the room late at night as the coded door lock wasn't working. Won't be staying here again. Now trying to get VAT receipts for the room I booked and no response from the company.
Stayed 1 night in Jul 2022

2/10 Terrible

Victoria

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Margaret, Padstow

Liked: Cleanliness, property conditions & facilities
This room had loads of facilities such as a stove, fridge and cooktop in the Kitchenette. Bed was comfortable and the room a decent size. It is vital to find out which level your room is on as it can be a long way up with luggage. I had to get a family member to help as there was no way I could manage it up the steep narrow stairs. Staying on the hottest night in London’s history without a fan was very challenging as there was no fan provided. The pre check in communication was very good. Great location only 12 mins to Westfield and a Bus nearby. For London it’s a value option.
Stayed 2 nights in Jul 2022

6/10 Okay

Helen

Travelled with group
Liked: Room comfort
Läget var perfekt nära till allt och närhet till buss och tunnelbanan
Stayed 4 nights in Nov 2023

4/10 Poor

agustin

Travelled with family
The exterior door is always open,before you get in to the room, there is no light,they do not give you a rag to clean,no soap for dishes,no dish drainer,it reeks of cigarett,i send a message that was never answer,the only good part of all this is,that the guy that does the clean up let us live the luggage there for a few hours.
Stayed 3 nights in Nov 2023

4/10 Poor

Jutta

Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Sängen var ren, men i övrigt var det väldigt dammigt överallt. Handfatet i badrummet saknade kallvatten.
Stayed 4 nights in Jun 2023

2/10 Terrible

SEVERINE

Travelled with family
Disliked: Cleanliness, amenities
Aucune confirmation d hébergement quekques jours avant et pour payer il a fallu appeler quand on était devant la porte. Salle de bain et sols pas propres, les serrures sont à moitié vissées dont une ne ferme pas nous ne laissions aucun objet de valeur sachant que c'est pareil pour la serrure extérieure où tout le monde est obligé de la claquer fort pour fermer et nous avions notre studio juste à côté donc difficil de dormir. Aucune prise dans la salle de bain et entrée et les prises dans la piece principale non accessible. Même pas un cintre dans la petite armoire pour 4 personnes. Chaise déjà cassée où je me suis assise et blessée au pied ils devaient la remplacer le jour J aucune nouvelle. Des vitres très sales et il n'y a que des rideaux occultants si vous les ouvrez tout le monde vous voit car on est directement sur une grande avenue donc vous ne restez pas longtemps car sinon vous êtes dans le noir. Le seul point positif les lits sont confortables et on a pu laisser nos bagages avant 15h sinon je deconseille cet hébergements qui est cher par rapport à la qualité de l'hébergement
Stayed 3 nights in Jul 2023

2/10 Terrible

Valéria

Stayed 3 nights in Jun 2023

6/10 Okay

Piermichele Giovanni

Business traveller
Disliked: Property conditions & facilities
Good location but room entrance door not safe, bathroom without any socket for shaver, no clothes hangers and wardrobe
Stayed 3 nights in Jun 2023

8/10 Good

Inés

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Muy cerca de la estación de Sheperd’s bush Le faltan cubiertos
Stayed 5 nights in Apr 2023

8/10 Good

Helbio s

Stayed 5 nights in Apr 2023

4/10 Poor

Verified traveller

Disliked: Room comfort
Choquée et déçue
Vraiment déçue de cet endroit. Ce n’était pas sale, mais tout était bricolé histoire de mettre à disposition : la porte de douche ne fermait pas, la tige qui tient le pommeau de douche pas fixée donc se baladait, la peinture à peine finie, une armoire qui nous est tombée dessus car pas finie de monter, 2 rouleaux de papier toilettes entamés, une odeur horrible dans le sas avant de rentrer dans l’appartement, on entend absolument tout ce qu’il se passe comme si c’était dans l’habitation directement… bref, nous étions mal à l’aise et n’avions qu’une hâte : partir !
Stayed 3 nights in Nov 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
No volveré. Sucio y sin atención.
Los apartamentos están más antiguos y sucios de lo que se ve en las fotos. El cuarto de baño de pena. El muchacho de la limpieza es muy atento, pero el cuarto de baño es como es. Te ponen 2 pastillas y 3 rollos papel y ya no vuelve a haber ningún servicio. El tv no se veía , porque no tiene toma de antena, pero tampoco se podía conectar al WiFi, no dejaba acceso al menú de configuración. Contacté por el email oficial en varias ocasiones, y también hoteles.com con ellos, pero aunque dijeron que mandarían a alguien, no lo hicieron. 4 días sin tv, un servicio que publicitan, pero que no tienen. Tampoco limpian, ni reponen en los 4 días. Allí no hay nadie, y si hablas por email ni caso, por tanto, si tienes un problema no te lo van a resolver. Sólo cobrar y ya.
Stayed 4 nights in Oct 2022

8/10 Good

Tove

Stayed 3 nights in Aug 2022

6/10 Okay

Tsui San

Travelled with family
Stayed 3 nights in Jul 2022