Front of property

Reviews of ibis London Stratford

3 out of 5
ibis London Stratford
1a Romford Road, Stratford, London, England

Reviews

8.0

Very good

Rating 10 - Excellent. 294 out of 1000 reviews" "
Rating 8 - Good. 471 out of 1000 reviews" "
Rating 6 - Okay. 156 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 33 out of 1000 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Ion-florin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Karleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, staff were friendly and helpful and the hotel was within walking distance from stratford station.
Stayed 1 night in Apr 2024
Response from Rayan Hamad on 11 Apr,2024
Dear Guest,Thank you for choosing Ibis Stratford London and for sharing your positive feedback with us.We're delighted to hear that you had a good experience during your stay and that you found our service to be satisfactory. It's fantastic to know that our staff were friendly and helpful, and that our hotel's proximity to Stratford station was convenient for you.Your satisfaction is important to us, and we're pleased that we could meet your expectations in every aspect of your stay.If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay.Warm regards,

4/10 Poor

M

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Reception and eating area nice decor. Breakfast ok if you’re down before 9. Area of lifts and stairs is really grubby and run down. The room is small. Hairdryer in room. Towels. Basic coffee sachets and a kettle with a short lead. Lack of sockets so extension socket on the desk. Good hot shower but bathroom is barely one step up from a portaloo. I’ve used nicer ones at camping sites. Air con didn’t work. It was a basic old fashioned switch so I’m not surprised. We had to leave the window open. Noise from the back of Morrisons. The beds were AWFUL. I have stayed in hundreds of hotels and can’t remember ever waking up in so much pain due to a very poor mattress. It’s not a proper mattress and has a very thin topper. uncomfortable sleep and hip pain next day. I am normally fit and well. We reluctantly booked another hotel for our final night due to the discomfort, losing the £123 paid for this dump. The new hotel is far superior with a stunning room and incredible facilities, much better location and only £36 more for the night.
Stayed 3 nights in Apr 2024
Response from Rayan on 11 Apr,2024
Dear Guest,Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your disappointing experience during your recent stay at our hotel. Your feedback is incredibly valuable to us as we strive to improve our services and facilities for all our guests.We apologize for any inconvenience caused by the condition of the lifts and stairs, as well as the noise from the back of the premises. Your comments regarding the room size, amenities, and comfort of the bed are duly noted, and we will address these issues with our team to ensure a better experience for our guests in the future.It's disheartening to hear that we fell short of meeting your expectations, and we regret any discomfort you experienced during your stay. We understand the importance of a good night's sleep and are sorry for any inconvenience caused.We sincerely apologize for any inconvenience caused and regret that we were unable to provide you with a satisfactory experience on this occasion. We appreciate your feedback and will use it to make improvements to our hotel.If there's anything else we can do to address your concerns or if you would like to discuss your experience further, please don't hesitate to contact us directly. We hope to have the opportunity to welcome you back and regain your trust in the future.Warm regards,RayanFront Office ManagementIbis London Stratford Hotel

6/10 Okay

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only issue I had was that after checking in after 3pm my room was not ready
Stayed 1 night in Apr 2024
Response from Rayan on 11 Apr,2024
Dear Guest,Thank you for choosing to stay at Ibis Stratford London and for sharing your feedback with us.We apologize for any inconvenience caused by your room not being ready upon your arrival after 3pm. Providing a seamless check-in experience is important to us, and we regret any delay that occurred in preparing your room.Your feedback is valuable to us, and we will address this issue with our team to ensure that such situations are minimized in the future.If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay in the future.Warm regards,RayanFront Office ManagementIbis London Stratford Hotel

10/10 Excellent

Ibrahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome
Stayed 2 nights in Mar 2024
Response from Aida Walugembe on 18 Apr,2024
Dear Ibrahim,Thank you for the positive review! We're thrilled to hear that you had a great experience with us. If you ever have any questions or need assistance in the future, feel free to reach out. We appreciate your support.

6/10 Okay

Andrew

Disliked: Staff & service, amenities, property conditions & facilities
Very little to like about it...very basics facilities , poor breakfast , dodgy area
Stayed 1 night in Mar 2024
Response from Rayan on 29 Mar,2024
Dear Guest,Thank you for sharing your feedback with us regarding your recent stay at Ibis Stratford London.We apologize that your experience did not meet your expectations. We strive to provide a comfortable and enjoyable stay for all our guests, and we regret that we fell short in this instance.Your comments regarding the basic facilities, breakfast quality, and the surrounding area are concerning, and we take them seriously. We continuously review and improve our offerings to ensure that they meet the needs and expectations of our guests.Please know that your feedback is valuable to us, and we will use it to identify areas for improvement. If you have any further comments or suggestions on how we can enhance our services, please don't hesitate to share them with us.We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Warm regards,Rayan Front Office ManagementIbis London Stratford Hotel

8/10 Good

David

It was fine
Stayed 1 night in Mar 2024
Response from Aida Walugembe on 18 Apr,2024
Dear David,Thank you for taking the time to leave us a review! We appreciate your feedback and support. If you have any questions or if there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Aida Walugembe on 18 Apr,2024
Dear Kamal,Thank you for the positive review! We're thrilled to hear that you had a great experience with us. If you ever have any questions or need assistance in the future, feel free to reach out. We appreciate your support.

2/10 Terrible

Karen

Stayed 1 night in Feb 2024
Response from Aida Walugembe on 18 Apr,2024
Dear Karen.Thank you for taking the time to leave feedback. We're sorry to hear that your experience fell short of expectations. If there's anything specific you'd like to share or if you have any concerns, please don't hesitate to reach out.

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
Ok for £90 but room tired and hard beds
Hotel was OK for the price in London. Room was a bit tired (compared to most Premier Inns these days) but fully functional and the TV was decent and allowed us to screen share from a phone. The bed was very hard and strangely the TV switched itself on during the night and woke my wife up. We did not order breakfast as healthy options were limited and we didn’t think £12 was good value for the little that we would eat.
Stayed 1 night in Feb 2024
Response from Aida Walugembe on 8 Feb,2024
Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to share your thoughts, as it helps us to continuously improve our services.We're glad to hear that you found the overall experience to be satisfactory.It's great to know that despite some minor issues, you found the room to be functional and the TV to be of good quality. We're also pleased that you were able to utilize the screen share feature from your phone.Regarding breakfast options, we apologize if our offerings did not meet your expectations. We continuously strive to improve our menu and provide a variety of choices to cater to all dietary preferences. Your feedback will certainly be taken into consideration as we review our breakfast offerings.Once again, thank you for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

10/10 Excellent

Lee

Stayed 2 nights in Jan 2024
Response from Aida Walugembe on 8 Feb,2024
Dear Lee,Thank you for the positive review! If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again soon

8/10 Good

Muhammad Faizan

Stayed 3 nights in Jan 2024
Response from Aida Walugembe on 18 Apr,2024
Dear Muhammad Faizan,Thank you for taking the time to leave us a review! We appreciate your feedback and support. If you have any questions or if there's anything else we can assist you with, please don't hesitate to reach out.

8/10 Good

Jude

Stayed 1 night in Jan 2024
Response from Aida Walugembe on 8 Feb,2024
Dear Jude,Thank you for the great review. If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again soon

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous place!
Stayed 5 nights in Jan 2024
Response from Aida Walugembe on 25 Jan,2024
Dear Hanna,Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we hope to welcome you back again soon.

10/10 Excellent

David

Stayed 2 nights in Dec 2023
Response from Aida Walugembe on 10 Jan,2024
Dear David,Thank you for the review about your recent stay. We appreciate your feedback and are pleased to know that you chose to stay with us. We value your input and hope to welcome you back in the future for an even better experience.

10/10 Excellent

Cathal

Stayed 1 night in Dec 2023
Response from Aida Walugembe on 10 Jan,2024
Dear Cathal,Thank you for the review about your recent stay. We appreciate your feedback and are pleased to know that you chose to stay with us. We hope to welcome you back in the future for an even better experience.

4/10 Poor

Paul

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Aida Walugembe on 10 Jan,2024
Dear Guest,Thank you for taking the time to share your review about your recent stay. If there are specific areas you'd like us to address or if you have any further comments, please feel free to reach out to our team directly. We value your input and hope to welcome you back in the future for an even better experience

8/10 Good

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and reasonably priced choice
Very good for a fast and efficient stay
Stayed 1 night in Dec 2023
Response from Aida Walugembe on 25 Jan,2024
Dear Georgios.Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we hope to welcome you back again soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice enough room, was clean and had no issues. However, the bathroom "pods" doors are very tight to close leading to lots of slamming of doors at all hours of the night
Stayed 1 night in Dec 2023
Response from Aida Walugembe on 10 Jan,2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay. We're delighted to hear that you found the room nice and clean without any issues.We sincerely apologize for the inconvenience caused by the tight bathroom "pods" doors, resulting in noise disturbances during the night. We appreciate your patience and understanding.To address this matter, we are actively looking into adjusting the doors to alleviate the slamming issue and enhance the overall comfort for our guests. Your input is valuable, and it helps us identify areas for improvement.We hope to have the pleasure of hosting you again and providing you with an even more enjoyable experience.Thank you for choosing Ibis London Stratford

2/10 Terrible

Scott

Stayed 4 nights in Dec 2023
Response from Aida Waliugembe on 10 Jan,2024
Dear Scott,Thank you for taking the time to share your review about your recent stay. If there are specific areas you'd like us to address or if you have any further comments, please feel free to reach out to our team directly. We value your input and hope to welcome you back in the future for an even better experience

6/10 Okay

Adrian

Business traveller
Liked: Room comfort
Disliked: Staff & service
Last resort...
Stayed before. Gone downhill - staff unfriendly and unhelpful. Food service even worse. Have complained about dinner and not had a reply from hotel. Room ok. Shower is the only thing that brings the rating up! Will only stay at this ibis as a last resort - a shame as all the others i stay at are great.
Stayed 1 night in Dec 2023
Response from Aida Walugembe on 16 Jan,2024
Dear Adrian.Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the unsatisfactory experience you had, and we deeply regret that we fell short of meeting your expectations. Your concerns are taken very seriously, rest assured we are actively addressing these issues with our team to ensure such lapses do not recur in the future. Your feedback is invaluable in helping us identify areas for improvement, and we appreciate your candidness.Thank you for bringing these matters to our attention. We genuinely appreciate your feedback and the opportunity to make amends.

8/10 Good

Thomas

Stayed 3 nights in Dec 2023
Response from Aida Walugembe on 25 Jan,2024
Dear Thomas,Thank you so much for taking the time to share your review! It was a pleasure having you as our guest, and we hope to welcome you back again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Vidar

Stayed 1 night in Nov 2023

10/10 Excellent

Dil

Stayed 2 nights in Nov 2023
Response from Aida Walugembe on 10 Jan,2024
Dear Dil,Thank you for the review about your recent stay. We appreciate your feedback and are pleased to know that you chose to stay with us. We hope to welcome you back in the future for an even better experience.

8/10 Good

FIONA

Liked: Cleanliness
The hotel was very good but bed not very comfortable too small x
Stayed 1 night in Nov 2023
Response from Aida Walugembe on 6 Nov,2023
Dear Fiona,Thank you for your review, we can assure you that your comments about the beds have been noted and will be looked into.kind regards

4/10 Poor

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
TOO noisy! The double glazing was totally ineffective...Room clean,spacious,facilities fine. Shame sleep was impossible
Stayed 2 nights in Nov 2023
Response from Aida Walugembe on 6 Nov,2023
Dear Lillian,Thank you for your review.I am very sorry to hear of the disturbance you experienced as a result of the noise from outside; and I can certainly understand the distress this caused to you. Please be assured that the comfort of our guests is of utmost importance and I apologise for any inconvenience or discomfort caused to you by these shortfalls in the standard of your accommodation.kind regards

10/10 Excellent

Averille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good over all
Very nice place to stay,breakfast need alittle Up grading. The rooms need a refrigerator and safe deposit boxes
Stayed 8 nights in Oct 2023
Response from Aida Walugembe on 6 Nov,2023
Dear Averille,Thank you for taking the time to write a review about your recent visit to Ibis London Stratford. I am delighted that you enjoyed your stay and we have noted your comments about the refrigerator and safe deposit boxes which will be reviewed with the hotel general manager.Kind Regards

10/10 Excellent

Willy

Stayed 3 nights in Oct 2023
Response from Aida Walugembe on 6 Nov,2023
Dear Willy,Thank you for taking the time to leave a review. I look forward to seeing you again in the near future.Kind Regards

4/10 Poor

Maeva

Stayed 1 night in Oct 2023
Response from Aida Walugembe on 6 Nov,2023
Dear Maeva,Thank you for your review of our hotel.could please let us know what could be improved in future?.Kind Regards

4/10 Poor

Jamal

Stayed 5 nights in Oct 2023
Response from Aida Walugembe on 6 Nov,2023
Dear Jamal.Thank you for your review of our hotel.could please let us know what could be improved in future?.Kind Regards

10/10 Excellent

Anita

Stayed 3 nights in Oct 2023
Response from Aida Walugembe on 6 Nov,2023
Dear Anita,Thank you for taking the time to leave a review.I look forward to seeing you again in the near future.Kind Regards

10/10 Excellent

Carolynne

Stayed 3 nights in Oct 2023
Response from Aida Waliugembe on 6 Nov,2023
Dear Carolynne,Thank you for taking the time to write a review. I look forward to seeing you again in the near future.Kind Regards

10/10 Excellent

Yong Seok

Stayed 6 nights in Oct 2023
Response from Taj on 23 Oct,2023
Dear Yong,Thank you for your perfect 10 out of 10 rating! We're thrilled to know that you had such a fantastic experience during your stay at Ibis Stratford London.Your positive feedback is greatly appreciated, and we're excited to have had the opportunity to make your visit enjoyable. If you ever have more comments or suggestions, please don't hesitate to share them.We're looking forward to welcoming you back on your next trip to London.Warm regards,TajFront Office Team LeaderIbis Stratford London

10/10 Excellent

David

Stayed 2 nights in Oct 2023
Response from Taj on 23 Oct,2023
Dear David,Thank you for your perfect 10 out of 10 rating! We're thrilled to know that you had such a fantastic experience during your stay at Ibis Stratford London.Your positive feedback is greatly appreciated, and we're excited to have had the opportunity to make your visit enjoyable. If you ever have more comments or suggestions, please don't hesitate to share them.We're looking forward to welcoming you back on your next trip to London.Warm regards,TajFront Office Team LeaderIbis Stratford London

6/10 Okay

dale e

Liked: Cleanliness, staff & service
Room was too warm, windows only open a little, and A/C was turned off. Staff provided us with portable A/C which helped a bit. No telephone in room.
Stayed 3 nights in Oct 2023
Response from Taj on 19 Oct,2023
Dear Dale,Thank you for sharing your feedback about your recent stay with us at Ibis Stratford London. We appreciate your input, as it helps us continually improve our services.We apologize for the inconvenience you faced regarding the room temperature. Our team strives to provide a comfortable environment for all our guests. We're glad our staff was able to assist by providing a portable A/C unit, and we'll certainly look into addressing the issue of the windows and A/C in your room to prevent such situations in the future.Please note that, as an economy hotel, we do not provide telephones in our rooms, as many guests typically use their mobile phones. However, we appreciate your input, and your comments will be considered for future improvements.Once again, thank you for your feedback, and we hope to welcome you back in the future for a more comfortable stay.Warm regards,TajFront Office Team LeaderIbis London Stratford

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the money and location. A bit of noise but to be expected in the middle of a city. Beds very comfortable.
Stayed 1 night in Oct 2023
Response from Taj on 11 Oct,2023
Dear Claire,Thank you for taking the time to share your feedback about your recent stay at Ibis Stratford London. We're delighted to hear that you found our hotel to be a good value for the money and that our location suited your needs. We understand that city-center locations can sometimes come with a bit of noise, but we're glad it didn't significantly affect your stay.It's great to know that you found our beds to be very comfortable, as providing a restful night's sleep is one of our top priorities.Your comments are important to us, and they serve as an encouragement for our team to maintain the high standards of service that we aim for.We appreciate your business and hope to welcome you back to our hotel in the future.Best Regards,TajFront Office Team LeaderIbis London Stratford

8/10 Good

Jude

Stayed 7 nights in Sep 2023
Response from Aida Walugembe on 6 Nov,2023
Dear Jude,Thank you for taking the time to write a review.We hope to welcome you back to our hotel in the near future.Kind Regards

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight trip
I had booked this hotel for an overnight trip to London. The hotel was good, the room was spacious and clean. The breakfast buffet was excellent.
Stayed 1 night in Oct 2023
Response from Taj on 11 Oct,2023
Dear Douglas,Thank you for taking the time to leave a review of your recent stay at Ibis Stratford London. We're delighted to hear that you had a positive experience during your overnight trip. It's great that you found the room spacious and clean, and that you enjoyed our breakfast buffet.Your feedback is important to us, and we appreciate your kind words. We hope to welcome you back in the future for another enjoyable stay.Best regards,TajFront Office Team LeaderIbis London Stratford

2/10 Terrible

Mehmet

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
We reserved a room with 2 twin beds but it ended up with 1 double bed and 1 8 cm mattress. My friend has a back problem now.
Stayed 1 night in Oct 2023
Response from Taj on 10 Oct,2023
Dear [Guest Name],I am so sorry to hear that you were given a room with a double bed and a thin mattress instead of the two twin beds that you had reserved. I understand that this must have been very uncomfortable for your friend, and I apologize profusely.I have investigated the matter thoroughly. I am also reviewing our procedures to ensure that this does not happen again.I would like to offer you a partial refund for your stay. I hope that you will give us another chance to show you that we can provide you with the safe and comfortable stay that you deserve.Thank you for your feedback, and I look forward to hearing from you soon.Sincerely,TajFront Office Team LeaderIbis London Stratford

8/10 Good

Gitte

Stayed 3 nights in Sep 2023
Response from Taj on 11 Oct,2023
Dear Gitte,We are thrilled to see that you enjoyed your stay at Ibis Stratford London and would like to express our gratitude for taking the time to leave a review. Your 8 out of 10 rating is greatly appreciated.We're delighted to know that your experience with us met your expectations and that you found our hotel to be comfortable and suitable for your needs. We are always working to provide our guests with the best possible experience.Thank you for choosing our hotel, and we look forward to welcoming you back on your next visit to London.Best regards,TajFront Office Team LeaderIbis London Stratford

10/10 Excellent

Elisabeth

Stayed 4 nights in Sep 2023
Response from Taj on 11 Oct,2023
Dear Elisabeth,Wow, a perfect 10 out of 10 - thank you for your incredible rating! We're over the moon to hear that your stay at Ibis Stratford London was so outstanding.It's our mission to make every guest's experience exceptional, and your review is a testament to our team's hard work. We're thrilled that you enjoyed your time with us, and we look forward to welcoming you back to maintain this level of service during your future visits to London.Warm regards,TajFront Office Team LeaderIbis London Stratford

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel.
Stayed 2 nights in Sep 2023
Response from Rayan on 28 Sept,2023
Dear Donna,Thank you for taking the time to share your feedback with us. We're pleased to hear that you had an overall satisfactory stay at our hotel. If you have any specific comments or suggestions for improvement, please don't hesitate to let us know. We value your feedback and are always looking for ways to enhance our guests' experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Warm regards,Rayan HamadFront Office ManagementIbis London Stratford Hotel

8/10 Good

S L

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok stay
Room was a little dated. Bed was extremely uncomfortable and the pillows flat. Breakfast was ok, food not hot and some items overcooked but passable
Stayed 1 night in Sep 2023
Response from Aida Walugembe on 3 Oct,2023
Dear guest,Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly.Kind Regards

8/10 Good

Gwen

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Aida Walugembe on 3 Oct,2023
Dear Gwen,Thank you for the kind review about our hotel.we hope to welcome you back soon.Kind Regards

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly nice stay.
Stayed 1 night in Sep 2023
Response from Rayan on 28 Sept,2023
Dear Jason,Thank you for taking the time to share your feedback with us. We're pleased to hear that you had an overall satisfactory stay at our hotel.If you have any specific comments or suggestions for improvement, please don't hesitate to let us know. We value your feedback and are always looking for ways to enhance our guests' experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Warm regards,RayanFront Office ManagementIbis London Stratford Hotel

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night. But it was comfortable and conveniently near a tube station. Stratford and Westfield Stratford Shopping centres nearby within walking distance. Staff polite, cheery and helpful. Room was clean and tidy, stairwell was clean. Breakfast was great
Stayed 1 night in Sep 2023
Response from Rayan Hamad on 28 Sept,2023
Dear Kerry,Thank you for taking the time to share your feedback with us. We're pleased to hear that you had an overall satisfactory stay at our hotel.If you have any specific comments or suggestions for improvement, please don't hesitate to let us know. We value your feedback and are always looking for ways to enhance our guests' experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Warm regards,RayanFront Office ManagementIbis London Stratford Hotel

6/10 Okay

Romain, New York

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Aida Walugembe on 3 Oct,2023
Dear Romain,Thank you for the review of our hotel.please let us know if there is anything we could improve.kind regards

8/10 Good

Salim

Travelled with family, Business traveller
Liked: Staff & service, amenities
Over all its okey
Stayed 1 night in Aug 2023
Response from Taj on 5 Sept,2023
Dear Salim,Thank you for taking the time to share your feedback with us. We're pleased to hear that you had an overall satisfactory stay at our hotel.If you have any specific comments or suggestions for improvement, please don't hesitate to let us know. We value your feedback and are always looking for ways to enhance our guests' experience.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Warm regards,Taj Front Office Team Leader