Front of property

Reviews of The Queens Hostel

2 out of 5
The Queens Hostel
121 South Africa Rd, London, England

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 24 reviews" "
Rating 8 - Good. 4 out of 24 reviews" "
Rating 6 - Okay. 7 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Saeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
شكرا جزيلا لكم
Stayed 3 nights in Mar 2024

6/10 Okay

Koji

Business traveller
ok
Stayed 1 night in Jan 2024

10/10 Excellent

Giancarlo

Stayed 1 night in Aug 2023

10/10 Excellent

PATRICK

Stayed 4 nights in Jul 2023

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet no sress
Stayed 4 nights in Jul 2023
Response from The Queens Hostel on 22 Jul,2023
Thank you for your review, we're happy to hear you appreciate the ambiance.

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good kitchen, location near low income housing (maybe single women should avoid it), seemingly disorganized with regard to bed/room arrangements - they couldn't decide initially where I was to sleep, limited reception times so checking out and getting deposits back can be a problem. I paid to hire a locker (which was refunded) but the key which I was given could open other lockers so security-wise it was no good!
Stayed 1 night in Jun 2023
Response from The Queens Hostel on 22 Jul,2023
Sorry to hear that you found check out to be a challenge. We do communicate upfront, the reception desk's hours of operations to allow our customers to plan accordingly. To assume criminality because of your belief that we are near low income housing, is completely typecasting and generalizing so many people based on location. We strongly encourage you to give everyone the benefit of the doubt.Have a wonderful day!

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
Stayed 1 night in Mar 2021
Response from Gerusa on 7 Mar,2021
Thanks for staying with us. We appreciate your feedback! Regards Gerusa

10/10 Excellent

Adamvick, Gates of hell

Liked: Property conditions & facilities
Follow the man in blue. Left just b4 lunch 2 to 3 days ago. He pulled the pin Dreads..... False Of Indian descent or similar Said he was from cali. I say bolloxs Smoked clove cigs Face mask only on for the camera angles Peaked cap also. Tapping away on his phone furiously. Tearing down the firewall. Walked west from the hostel Sports bag on back I bet you loose site of him in all the cctv These guys coverall the bases
Stayed 1 night in Dec 2020
Response from Gerusa on 17 Dec,2020
Thank you for your nice review Regards Gerusa

10/10 Excellent

AdamV, London

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I've stayed here a lot recently, this stint being from 23rd Nov.. for the cost, facilities and location, you can't complain, watch out for the cleaner, don't get on her wrong side,
Stayed 1 night in Dec 2020
Response from Ge on 17 Dec,2020
Thank you for your nice review Regards Gerusa

6/10 Okay

Sheryl

Stayed 8 nights in Apr 2020

10/10 Excellent

kaihong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an hostel with a personal touch
I was only staying for one night, and the manager whose name is Gee, was very friendly and approachable. Unlikely, other hostels I had stayed previously, staying in the queens hostel feels an additional personal touch lacking in others that i had stayed. The room was spacious though I would prefer the locker to be a bit bigger, but as I was not bringing a luaggage with me, I think it didn't affect me. I just put my valuables in there, and the rest on my bed, which feel quite safe. There are others who stayed there who are quite friendly, and easy to talk to during breakfast, which i had enjoyed. Overall, happy with my experience.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice looking from inside. It feels like a home, but with many people in it. Everyone is friendly and minds their own business. The staff are friendly and helpful. Lockers in the rooms would be a useful asset.
Stayed 1 night in Jul 2019
Response from marian on 6 Jul,2019
Thank you for your nice review

8/10 Good

Chihyu

Stayed 1 night in Jul 2023
Response from The Queens Hostel on 5 Aug,2023
We would love to get feedback on how we can do better. We hope to see you again, soon!

2/10 Terrible

STEPHAN

Stayed 1 night in Jul 2022

6/10 Okay

koji

Stayed 1 night in Apr 2022

10/10 Excellent

ERI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Ge on 23 Jun,2021
Thanks for staying with us. We appreciate your feedback! Regards Gerusa

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Süßes Oldschool Hostel
Das freundlichste Personal / Eigentümerin, die ich kennengelernt habe. Es hat sich sehr familiär angefühlt. Große Küche zum selbst kochen. Die Stockbetten sind etwas älter / quietschen. Zu wenige Steckdosen und keine eigenen Lampen am Schlafplatz. Tolle Lage, 15 min zu Fuß von der Station Shepherd‘s Bush und in meinem Fall o2 Empire. Westfield Einkaufszentrum und diverse Restaurants, Bars und Imbisse fußläufig. Fazit: Oldschool Hostel zum Wohlfühlen. Wer die moderne Art von Hostel bevorzugt ist hier leider verkehrt.
Stayed 1 night in Oct 2019
Response from Gi on 29 Apr,2020
Thank you for your nice review

6/10 Okay

YU JING

Liked: Staff & service
Stayed 3 nights in Jul 2019