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Reviews of Three Falcons Hotel

4 out of 5
Three Falcons Hotel
1 Orchardson St, London, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 218 reviews" "
Rating 8 - Good. 53 out of 218 reviews" "
Rating 6 - Okay. 20 out of 218 reviews" "
Rating 4 - Poor. 3 out of 218 reviews" "
Rating 2 - Terrible. 10 out of 218 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Philip

Liked: Cleanliness
Disliked: Staff & service
really not even what i would call a hotel just a bunch of rooms above a bar
Stayed 1 night in May 2024

10/10 Excellent

Simon, Harrison

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and ok
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little Inn with delicious Indian food in the pub below. Rooms are spacious with newly renovated bathrooms with rain forest shower and heated towel racks.
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Stayed 1 night in Apr 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good food.
Stayed 2 nights in Mar 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing food - with going just to eat there!
Stayed 3 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, new rooms, great breakfast, and friendly staff at the hotel. The food was fantastic too. Highly recommended. Thank you for a great stay.
Stayed 20 nights in Feb 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and quiet. The room was really new and clean.
Stayed 5 nights in Feb 2024

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday trip to O2 Arena
Check in was seemless. Everything explained in detail about what to do if arriving back after pub is closed. Room was comfy. No noise from pub below. Lovely stay and a 10 min walk to tube. Would highly recommend
Stayed 1 night in Feb 2024

6/10 Okay

R

London stay
Good area, felt safe. Room was very cold, milk was out of date in room, only one pillow, bathroom no heating. Food in restaurant was good, great curry and friendly staff. Continental breakfast was good too.
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Rafael

Stayed 2 nights in Feb 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful room, friendly staff, lovely food. I would definitely recommend to friends and would definitely stay again the next time we are in London.
Stayed 1 night in Feb 2024

10/10 Excellent

Katy

Stayed 1 night in Jan 2024

2/10 Terrible

Kyan

Stayed 1 night in Jan 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, staff & service
No hot water.....
The problems here started when I tried to get access to the hotel at night and phones remained unanswered. But the real issue was there was no hot water for the duration of my stay and I could not wash. The hotel refused to give any form of refund and management refused to speak to me and were unavailable when I asked to speak to a manager. Hell would have to freeze over before I stayed in this hotel again.
Stayed 1 night in Dec 2023

10/10 Excellent

Stacey

Stayed 2 nights in Jan 2024

10/10 Excellent

Ian

Stayed 1 night in Jan 2024

10/10 Excellent

Steve

Stayed 1 night in Jan 2024

10/10 Excellent

Kosta

Travelled with partner
Stayed 1 night in Jan 2024

2/10 Terrible

iqra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASE SAVE YOUR MONEY & TIME! Stay anywhere but not here. No WiFi in the room for the 4-5 nights we stayed. Supposedly they reset the router, which obviously didn’t do anything for us. We had to buy a UK SIM card to buy the internet package. It’s a smart TV in the room but the management claimed it’s not a smart TV that’s why it wasn’t working, mind you it has YouTube, Netflix, and the option to connect to the WiFi so needless to say it’s a smart TV. We weren’t aware of this ahead of time and had we known I wouldn’t have spent over one thousand pounds on this place: 1. This place doesn’t have a reception like a traditional hotel so once the pub is closed, there’s no one to contact. And the phone number listed on Expedia blew my mind because I called to let them know I wouldn’t be checking in at the usual time and that my flight was delayed. When I called someone answered saying “Hello?” Like I was bothering them and they definitely did not want to talk to me.2. The place is not a real hotel, where you can stay comfortably. It has a pub downstairs and it’s always LOUD and uncomfortable. The cleaning lady yanked our door every morning to ask when are we going to check out of the hotel, after telling her 2x we had to put a note on our door to please not yank or bang on the door. I asked the management team to assist us and she pretty much said your room is non refundable. Worst experience ever.

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single employee I encountered was so nice and seemed to really care about the quality of my experience. The room was clean, and the pub downstairs was cozy.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy place in the heart of London
Super clean! Small, but for the price and location, very cozy and nice. The breakfast was simple, but tasty. No complaints really.
Stayed 1 night in Jan 2024

10/10 Excellent

Gehna

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay and conveniently close to shopping locations and Hyde Park.
Stayed 6 nights in Dec 2023

8/10 Good

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London Break
Very comfortable and friendly hotel. Unusual to have a picture of Hitler as part of the decor though!
Stayed 1 night in Dec 2023

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for three nights at this hotel. We really enjoyed our stay! The room was spotless and a good size with an en suite shower room, just what we needed. The hotel is located near the tube station and bus routes which was great for exploring London. The staff were very helpful and polite. We queried about breakfast being included and were reassured it was. The breakfast was a lovely Continental with lovely choices. On our final evening we had dinner in the restaurant and it was absolutely beautiful food! Would definitely recomment the hotel and restaurant!
Stayed 3 nights in Dec 2023

6/10 Okay

rory

Stayed 1 night in Dec 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Very comfortable room staff exceptional
Stayed 1 night in Dec 2023

10/10 Excellent

Lee

Stayed 1 night in Dec 2023

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay easy access to transport etc, above a nice pub
Stayed 1 night in Dec 2023

4/10 Poor

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
NO HOT WATER!!!!!
NO HOT WATER!!! Paid +£200 to stay in a hotel without hot water, this is a basic requirement!! Hotel staff werent very apologetic. I will say that the pub itself is nice and they have tried hard to create good looking rooms and bathrooms but maybe to much in a small space. Cupboards under the wardrobe with hairdryer and iron in cant even open as too close to the bed so whats the point?
Stayed 1 night in Nov 2023
Response from Three Falcons on 4 Dec,2023
Dear Guest,We apologise for the this unfortunate situation. We hope to make to your stay in the future better.Apologies for the inconvenience.

2/10 Terrible

Debartha, Edmonton

Stayed 1 night in Nov 2023

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Xanthe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised with the hotel. The rooms were clean and looked after well.
Stayed 1 night in Nov 2023

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Check in was bumpy as they didn’t have me on their register and had to wait a good 20 mins for them to sort it out. And I got a not so great room with an odd bathroom configuration. The sink was very low and small. Overall, disappointing. And sadly not great value foe what I paid.
Stayed 1 night in Nov 2023

2/10 Terrible

Georgina

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

jinmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

David

Liked: Cleanliness
Disliked: Room comfort
Shirt break in London
We checked in and had to stand in the middle of the pub with a cricket match being shown on a large screen - there didn’t seem to be a dedicated check in area. The room was ok but there was no mirror in the dressing table. There were power points being the bed but they made drying your hair a bit awkward.
Stayed 1 night in Nov 2023

8/10 Good

Georgii

Stayed 13 nights in Oct 2023

10/10 Excellent

Faye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really lovely pub serving Indian food. Very clean. My only criticism is when you shut the door it's a hell of thump so it does wake you in the mornings when people are leaving. I would definitely rebook here.
Stayed 1 night in Oct 2023
Response from Three Falcons on 13 Oct,2023
Thank You

10/10 Excellent

Yuon

Stayed 4 nights in Jan 2023
Response from Three Falcons on 27 Jul,2023
Thank You

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
What a cool pub and hotel! Walking distance to the Bakerloo line which was great for a 30min journey into SoHo for my meetings. Room 19 had a King size bed, windows that opened and provided lots of light and a great breeze. Check in at the pub, elevator for your suitcases. Pretty easy and great. Room was larger than a Superior Cozy at the Strand Palace which cost 70 GBP more a night.
Stayed 3 nights in Jun 2023
Response from Three Falcons on 4 Jul,2023
Thank you so much!

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly nice little hotel with good food.
Great small hotel. Confusion over whether breakfast was included on check in soon sorted out.
Stayed 1 night in Apr 2023
Response from Three Falcons on 20 Apr,2023
Thank you so much.We look forward to hosting you sometime soon again.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Three Falcons on 23 Mar,2023
Thank You

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel / Pub near Lords Cricket Grounds
Pleasant stay for the money. The room was large, with a very comfortable bed. Immaculately clean and surprisingly quiet, even though I was right by the lift in room 3. What would I change? Better curtains would be good as light comes in at the top of the ones fitted and so the room remains quite light all night. I'd also replace the kettle with a normal one - the one in the room is impossible to fill in the small bathroom sink and also fills the mug to the brim, so you have to tip some out to put in milk! The staff are all friendly. I had a curry for dinner and enjoyed it very much. Breakfast was a continental affair but very nice. Would stay again!
Stayed 1 night in Feb 2023
Response from Three Falcons on 9 Feb,2023
Thank You