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Reviews of Cambridge Hotel Medan

4.5 out of 5
Cambridge Hotel Medan
Jl. S. Parman No.217, Petisah Tengah, Medan Petisah, Medan, Sumatra

Reviews

8.2

Very good

Rating 10 - Excellent. 64 out of 179 reviews" "
Rating 8 - Good. 73 out of 179 reviews" "
Rating 6 - Okay. 29 out of 179 reviews" "
Rating 4 - Poor. 9 out of 179 reviews" "
Rating 2 - Terrible. 4 out of 179 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Husam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall next door
Stayed 2 nights in Feb 2024

4/10 Poor

Effendy

Disliked: Cleanliness, staff & service, property conditions & facilities
Please change the carpet rooms, it’s looks horrible, old, stains and furniture as well. The furniture looks like build in 1990
Stayed 1 night in Dec 2023

10/10 Excellent

Maksa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people/worker are excellent…. They knew the need of their clients/visitors .
Stayed 1 night in Sep 2023

10/10 Excellent

Tan

Stayed 2 nights in May 2023

8/10 Good

ABDUL HALIM

Stayed 2 nights in Oct 2022

4/10 Poor

Erwin

Liked: Staff & service, amenities
Need new towels. AC filter tick dusty and smelly. Lift too busy crowded and slow.
Stayed 5 nights in Jul 2022
Response from Cambridge Hotel medan on 30 Jul,2022
Dear Mr. Erwin, We sincerely apologize for the inconvenience during your stay. If you experience problems during your stay, please let us know and our staff will solve it soon. Do not hesitate to contact us for more assistance. Looking forward to welcoming you back to Cambridge Hotel Medan :-)) Best Regards, Cambridge Hotel Medan

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smiling hospitality
Great staff in all departments. Check in fastand efficient. Room service and cleaning great. Staff at Rooftop bar very friendly and professional..particular mention for Indri who made me feel very wecome.
Stayed 2 nights in Mar 2020

2/10 Terrible

Siti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot
Stayed 4 nights in Dec 2019

2/10 Terrible

Ricky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Not Good Experience is bad
Stayed 1 night in Dec 2019

8/10 Good

Khor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hood
The hotel is clean and comfortable. Staff is quite friendly. But the aircon is not so cool during day time. We lost our way when finding the lift for the first time. There is no sign or staff to guide us.
Stayed 2 nights in Nov 2019
Response from General Manager on 13 Nov,2019
Dear Valued Guest, we would like to thank you for staying with us and for taking the time to post your comment on Expedia. It was a real pleasure for us to be at your service. We have taken a very good note of all your comments and rest assured that we have initiated an appropriate corrective action since we have to improve our facilities as we strive to exceed all of our guest expectations. We all look forward to welcoming you back soon! With Hospitality Regards, Rizal - General Manager.

6/10 Okay

Jonathan

Liked: Cleanliness
Disliked: Property conditions & facilities
Not a Superior room.
Room did not look like a superior room that i had originally booked. Curtains were ripped and did not close fully. could here the children making noise next door plus they kept trying to open the connecting door to our room. Faucet in bathroom sink leaking all over the bench. Cockroach in the shower during showering. Wall paper coming off the walls.
Stayed 2 nights in Nov 2019
Response from General Manager on 13 Nov,2019
Dear Mr. Jonathan, We would like to thank you for staying with us and for taking the time to post your comment on Expedia. It was a real pleasure for us to be at your service. We have taken a very good note of all your comments and rest assured that we have initiated an appropriate corrective action since we have to improve our facilities as we strive to exceed all of our guest expectations. We all look forward to welcoming you back soon! With Hospitality Regards, Rizal - General Manager.

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was not professional in dealing thr guests. There were two frond desk staff and two of two guests including me. One staff entertaining the other guest, and I was standing in front of one of the staff, he was busy working on his pc, I hv to wait him finish his work, while waiting more guests coming behind me. Then when he looks up front, he just talked to the guest behind me and entertain him instead of me and ignored me. I felt unwelcome and dispointed.
Stayed 3 nights in Nov 2019
Response from General Manager on 13 Nov,2019
Dear Valued Guest, We would like to thank you for staying with us and for taking the time to post your comment on Expedia. It was a real pleasure for us to be at your service. We have taken a very good note of all your comments and rest assured that we have initiated an appropriate corrective action since we have to improve our facilities as we strive to exceed all of our guest expectations. We all look forward to welcoming you back soon! With Hospitality Regards, Rizal - General Manager.

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from General Manager on 13 Nov,2019
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! Hospitality Regards, Rizal - General Manager

10/10 Excellent

Setiawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and strategic place to stay
Strategic place, near mall and have kids playing park up level, breakfast also have many choice so we can choose what to eat. My kids love that hot tofu water with no sugar (fresh)
Stayed 1 night in Oct 2019
Response from General Manager on 13 Nov,2019
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! Hospitality Regards, Rizal - General Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
I liked the staff friendliness and attitude. I did not like the Sauna an
Stayed 2 nights in Sep 2019
Response from gen on 13 Nov,2019
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! Hospitality Regards, Rizal - General Manager

6/10 Okay

Verified traveller

Location is good as close to mall and relatively central
Stayed 2 nights in Sep 2019
Response from General Manager on 13 Nov,2019
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! Hospitality Regards, Rizal - General Manager

2/10 Terrible

Verified traveller

Stayed 3 nights in Sep 2019
Response from General Manager on 13 Nov,2019
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! Hospitality Regards, Rizal - General Manager

10/10 Excellent

BAHA

Liked: Cleanliness, staff & service
Location is excellent
Stayed 1 night in Jul 2019
Response from General Manager on 16 Jul,2019
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! Hospitality Regards, Hotel Management.

10/10 Excellent

Verified traveller

Stayed 6 nights in May 2019
Response from General Manager on 12 Jun,2019
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for choosing Cambridge Hotel Medan as your accommodation choice during your recent stay in one of the biggest cities in Indonesia and for taking the time to post your rating on Expedia. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel and found all the facilities convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Thank you for your patronage and looking forward to welcoming you back in our hotel! With Warm Regards, Management Hotel.

8/10 Good

Anthonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just average good hotel
Stayed 5 nights in Apr 2019
Response from General Manager on 26 Jun,2019
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! With hospitality Regards, Hotel Management.

8/10 Good

Anthonie

Liked: Cleanliness, staff & service, room comfort
Indonesian style hotel
As with most of the hotels in Indonesia I stayed it’s ok but the definition of stars is different than I am used in Europe. Overall good service.
Stayed 1 night in Apr 2019
Response from General Manager on 12 Jun,2019
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for choosing Cambridge Hotel Medan as your accommodation choice during your recent stay in one of the biggest cities in Indonesia and for taking the time to post your rating on Expedia. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel and found all the facilities convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Thank you for your patronage and looking forward to welcoming you back in our hotel! With Warm Regards, Management Hotel.

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from CHM on 6 May,2019
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for choosing Cambridge Hotel Medan as your accommodation choice during your recent stay in one of the biggest cities in Indonesia and for taking the time to post your rating on Expedia. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel and found all the facilities convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Thank you for your patronage and looking forward to welcoming you back in our hotel! With Warm Regards, Management Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from CHM on 6 May,2019
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for choosing Cambridge Hotel Medan as your accommodation choice during your recent stay in one of the biggest cities in Indonesia and for taking the time to post your rating on Expedia. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel and found all the facilities convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Thank you for your patronage and looking forward to welcoming you back in our hotel! With Warm Regards, Management Hotel.

2/10 Terrible

Tavia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are completely old which cannot match with its 5 stars ranking. The attitudes of the staffs are completely poor , slow motion and not motivated to work. We felt not welcomed.
Stayed 3 nights in Feb 2019
Response from CHM on 22 Feb,2019
Dear Valued Guest, we would like to thank you for staying with us and for taking the time to post your comment on Expedia. It was a real pleasure for us to be at your service. We have taken a very good note of all your comments and rest assured that we have initiated an appropriate corrective action since we have to improve our facilities as we strive to exceed all of our guest expectations. We all look forward to welcoming you back soon! With Hospitality Regards, Hotel Management.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
I like this hotel because it is linked to mall that has supermarket and restaurants and kid playground which is good for us. But the carpet is a bit dirty
Stayed 3 nights in Feb 2019
Response from CHM on 18 Feb,2019
Dear Valued Guest, we would like to thank you for staying with us and for taking the time to post your comment on Expedia. It was a real pleasure for us to be at your service. We have taken a very good note of all your comments and rest assured that we have initiated an appropriate corrective action since we have to improve our facilities as we strive to exceed all of our guest expectations. We all look forward to welcoming you back soon! With Hospitality Regards, Hotel Management.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Feb 2019
Response from CHM on 6 May,2019
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for choosing Cambridge Hotel Medan as your accommodation choice during your recent stay in one of the biggest cities in Indonesia and for taking the time to post your rating on Expedia. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel and found all the facilities convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Thank you for your patronage and looking forward to welcoming you back in our hotel! With Warm Regards, Management Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from CHM on 15 Jan,2019
Dear Valued Guest, we would like to thank you for staying with us and for taking the time to post your comment on Expedia. It was a real pleasure for us to be at your service. We have taken a very good note of all your comments and rest assured that we have initiated an appropriate corrective action since we have to improve our facilities as we strive to exceed all of our guest expectations. We all look forward to welcoming you back soon! With Hospitality Regards, Hotel Management.

6/10 Okay

ilham

Liked: Staff & service, property conditions & facilities
the room is a bit old. need improvement for the interior. theres a ant in the pillow. service was good.
Stayed 2 nights in Dec 2018
Response from CHM on 17 Dec,2018
Dear Mr. Ilham, we would like to thank you for staying with us and for taking the time to post your comment on Expedia. It was a real pleasure for us to be at your service. We have taken a very good note of all your comments and rest assured that we have initiated an appropriate corrective action since we have to improve our facilities as we strive to exceed all of our guest expectations. We all look forward to welcoming you back soon! With Hospitality Regards, Hotel Management.

10/10 Excellent

siti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a short getaway but it was a really nice getaway
Stayed 1 night in Dec 2018
Response from CHM on 11 Dec,2018
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! With hospitality Regards, Hotel Management.

10/10 Excellent

ABDUL AZIZ

Amazing hotel.. great location
Stayed 2 nights in Nov 2018
Response from CHM on 26 Nov,2018
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! With hospitality Regards, Hotel Management.

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018
Response from CHM on 26 Nov,2018
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! With hospitality Regards, Hotel Management.

10/10 Excellent

Man, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay, easy access, clean & comfortable
Stayed 2 nights in Nov 2018
Response from CHM on 7 Nov,2018
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! With hospitality Regards, Hotel Management.

10/10 Excellent

Anuj

Liked: Cleanliness, staff & service, room comfort
The hotel is placed well in terms of access to this city. I am vegetarian and Bollywood Food Center is walking distance from this hotel. Bollywood Food Center is in a street adjacent to Sun Plaza mall
Stayed 2 nights in Oct 2018
Response from CHM on 31 Oct,2018
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! With hospitality Regards, Hotel Management.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well trained, & very professional staff
We stayed at the Cambridge Hotel on 2 separate occasions within a week apart. On my return stay, the staff who checked me in remembered me & upgraded my room to a higher floor for more comfort, which I appreciate.
Stayed 1 night in Oct 2018
Response from CHM on 22 Oct,2018
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! With hospitality Regards, Hotel Management.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very good. The hotel is next to to the mall. Room is spacious, and breakfast is fabulous. Service is good.
Stayed 4 nights in Oct 2018
Response from CHM on 12 Oct,2018
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! With hospitality Regards, Hotel Management.

10/10 Excellent

nely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from GSBM on 15 Aug,2018
Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! With hospitality Regards, Hotel Management.

8/10 Good

Maya, Sf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great stay and comfortabe. Staff are polite n helpful. Will booked agn when i go Medan n recomend fruends
Stayed 2 nights in Aug 2018
Response from GSBM on 8 Aug,2018
Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! With hospitality Regards, Hotel Management.

10/10 Excellent

CJ, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice specious room good breakfast quiet
Stayed 1 night in Jul 2018
Response from GSBM on 26 Jul,2018
Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! With hospitality Regards, Hotel Management.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with good location
Hotel has a great location but lack of security from the doors which link to the shopping mall. The front desk staff were not eloquent with English. The room we stayed was spacious and clean. Buffet breakfast spread was good. The in-room massage option is great when you are feeling so tired and lazy to go down to their spa centre and walk back to your room after you're done. It's one of the best value for money hotel.
Stayed 1 night in Jul 2018
Response from GSBM on 17 Jul,2018
Dear Valued Guest, we would like to thank you for staying with us and for taking the time to post your comment on Expedia. It was a real pleasure for us to be at your service. We have taken a very good note of all your comments and rest assured that we have initiated an appropriate corrective action since we have to improve our facilities as we strive to exceed all of our guest expectations. We all look forward to welcoming you back soon! With Hospitality Regards, Duco de Vries.

10/10 Excellent

Zarynn, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
Overall everything's are good. All in order. Nice place to stay and relax. Next to mall. Nice, friendly and helpful receptionist. Many choices of breakfast.
Stayed 1 night in Apr 2018
Response from GSBM on 4 May,2018
Dear Mr/s. Zarynn, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! Hospitality Regards, Duco de Vries.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of best hotel in Medan
Fast check in and check out service. Next to shopping mall. Good breakfast. Taxi stand available
Response from GSBM on 30 Apr,2018
Dear Mr. Jeffrey, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! Hospitality Regards, Duco de Vries.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Some of the Staff are inexpirience and they delay you with no reason
Stayed 2 nights in Apr 2018
Response from GSBM on 16 Apr,2018
Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for posting your constructive feedback on Expedia; here at our hotel we take very seriously all guest comments as we strive daily to exceed all our guest’s expectations with passion and professionalism that are part of our hospitality DNA. We would like to apologize profusely as we failed to meet your expectations. We have taken a very good note of all your comments and we have initiated a thorough corrective action plan since we strive to exceed all our guest expectations. Looking forward to welcoming you soon at our hotel as we are confident that you will have a completely different stay experience! With Hospitality Regards, Duco de Vries

8/10 Good

Anantha Mohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
slightly disapointed
in the booking there was a welcome drink stated but no welcome drink was given. the internet was not working half a day
Response from GSBM on 31 Mar,2018
Dear Valued Guest, we would like to thank you for staying with us and for taking the time to post your comment on Expedia. It was a real pleasure for us to be at your service. We have taken a very good note of all your comments and rest assured that we have initiated an appropriate corrective action since we have to improve our facilities as we strive to exceed all of our guest expectations. We all look forward to welcoming you back soon! With Hospitality Regards, Duco de Vries.

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from GSBM on 28 Mar,2018
Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! Hospitality Regards, Duco de Vries.

10/10 Excellent

novawaty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh~la~la
Clean, good location in the city centre
Stayed 1 night in Mar 2018
Response from GSBM on 22 Mar,2018
Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! Hospitality Regards, Duco de Vries.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, delicious breakfast, convenient location.
Stayed 1 night in Feb 2018
Response from GSBM on 6 Mar,2018
Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! Hospitality Regards, Duco de Vries.

10/10 Excellent

Vijayakumar

Liked: Cleanliness, staff & service, room comfort
Response from GSBM on 21 Feb,2018
Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! Hospitality Regards, Duco de Vries.

6/10 Okay

Bil, Malaysia

Disliked: Staff & service
Convinent
Nothing very great expect the location and shoping mall
Stayed 2 nights in Jan 2018
Response from GSBM on 22 Jan,2018
Dear Valued Guest, we would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel It was a real pleasure for us to be at your service. We have taken a very good note of all your comments and rest assured that we have initiated an appropriate corrective action since we have to improve our service to exceed all of our guest expectations. We all look forward to welcoming you back soon! With Hospitality Regards, Duco de Vries.

10/10 Excellent

Barry, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay in Medan
The hotel situated next to a shopping mall. When dinner time came, it was raining outside. No problem though as in the mall there are lots of restaurants. Very convenient
Stayed 1 night in Jan 2018
Response from GSBM on 19 Jan,2018
Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! Hospitality Regards, Duco de Vries.

8/10 Good

Thian Chye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from GSBM on 8 Jan,2018
Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Expedia. We are delighted to read that you had an enjoyable stay in our hotel It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! Hospitality Regards, Duco de Vries.