Hyatt Hotels, Normandy Isle hotels

"The staff was impeccable! Arlene in Ilse was amazing!!! Love her! Room was cleaned everyday and everything we need was taken care of immediately. They all learned and you name and celebrated with us when hubs caught a hammerhead shark!!! Only thing that was tough for me specifically was a very severe lack of being able to accommodate my celiac at the in-house restaurants. All salads or plain hamburgers with no bun. Will most definitely be back as soon as we can!!!!!"

"Beautiful iconic Miami Beach hotel. Our room (351) had a walk out balcony the size of a small house and overlooked the pools and the beach. Beautiful wicker chairs and cushions. It could probably fit 85-100 people. Nice eating options and a wonderful staff at the beach. Be prepared for daily resort fees ($45), parking ($60), and beach umbrellas ($39). Out only complaint was that we had no housekeeping for the 2 nights we were there. "

"Clean & fun place, everything you need is on site . "

"Our stay was amazing. The only incident was in the lobby while eating breakfast on our last day. A man came in and sat down a began to smoke crack and asked me did I want to smoke crack with him. They need more security during the day and vet the people coming in."

"this place has the best decor and amenities. every corner felt like a photo opportunity. great staff and conveniently located!"

"Amazing!!!"

"We had an amazing stay!"

"The 6th floor is where my room was. The moment the elevator doors opened, there was a mildewy smell that should be looked into. One of the beds in my room had a lumpy mattress that clearly needs to be replaced. The phone and the midd night stand was dusty, it looked like it had not been wiped down in a long time, the carpet needs to be steamed cleaned and the AC was dusty. Staff was nice, relaxing environment for a quick get away "

"Great comfortable stay And the food was amazing!"