Jl. Batu Nilam, 24 Ilir, Bukit Kecil, Palembang, South Sumatra
Reviews
7.8
Good
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A nice hotel, clean, close to shopping, full service spa for Gentleman.
Although the pool gets very crowded with locals, so isn't relaxing.
Also very close to Libra Gentleman's Club.
Girl friendly.
Nice hotel with good rooms and friendly staff and great breakfast with many varieties
Beant
Stayed 3 nights in Jul 2018
Response from Darwin on 26 Jul,2018
Hi Beant,
Thank you for your time and choosing Hotel zuri as your place to stay in Palembang. We are glad to hear that our staff have provided a joyful atmosphere for your stay with us. They are truly our valuable asset, and are very proud of them for being caring and always smiling at our guests. Thank you for giving us positive feedback for our food quality .Authentic taste that we will be well maintain, and now we having special promo for a happy lunch buffet ( all you can eat), which the guests will having different experience really enjoy for the meal. Also cleanliness, tidiness for the room is priority to make our guests satisfied and comfortable and please share your experience recommending us to other travelers.
We look forward to welcoming you back to our beautiful Hotel in the near future
Sincerely,
Darwin Siahaan
General Manager
1.Very poor Service ! Customer’s things take out from freezer need 20-30 minutes ! Still no found (Never ask how to follow-up)
2. Very bad experience in the hotel from desk!
3. When you have many baggages no one ask for help !