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Reviews of Benson Hotel

2.5 out of 5
Benson Hotel
Wonoharjo, Pangandaran, Ciamis, Regency, West Java, Pangandaran, West Java

Reviews

3.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

5.0/10

Cleanliness

3.0/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Graeme

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival in my room was a dead gecko, cockroaches under the toilet, 1000's of ants (plenty in your bed wanting to share it with you), the water tap didnt turn on, no toilet paper, stains on the sheet. DO NOT GO HERE!!!!! I only wish i could share the pictures/video on here. Truly disgusting!!!! Oh and she charged me an extra 200k rupees to go in a bit early as i arrived in the am.
Stayed 4 nights in Oct 2022
Response from Lisa on 3 Nov,2022
Hi, Daniel! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Lisa

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not that fancy hotel
We stayed one night at OYO 1525 Benson Hotel (Pangadaran) with my wife on New Year's eve 2019-2020. The room was clean. The bed was still in some "plastic" which was under the sheets.. It was noisy and you were sweating alot while sleeping there. The room smelled quite strange. The stuff was friendly but they didn't speak any english. It was quite hard to get to the place and it was much harder to get out :D.. we didn't get a taxi to the place and the stuff was not able to help.
Stayed 1 night in Dec 2019
Response from OYO on 10 Jan,2020
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin