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Reviews of OYO 442 Marvelton Hotel

2 out of 5
OYO 442 Marvelton Hotel
1 &, 3, Lorong Kelasah 2, Taman Kelasah, Permatang Pauh, Penang

Reviews

5.4
Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 3 out of 6 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

5.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a 1 night stand from the bar downstairs
A good hotel for a 1 night stand from the bar downstairs. apart from that, no fridge, No TV remote, TV was old and screen cracked and broken, 2 Local TV channels, floors were dirty, sheets were stained. only 1 night though travelling through, only saving grace.
Stayed 1 night in Dec 2023
Response from Dewi on 18 Jan,2024
Hi! Thanks for bringing this to our notice, and we do regret the inconvenience caused. We will surely pass this feedback with the hotel to make sure your next experience is nothing less than perfect. Have a great day ahead, :) Regards, Dewi

2/10 Terrible

Samy Roy

Stayed 1 night in Aug 2023
Response from Ammy on 23 Jan,2024
Hi, Samy! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness as it's worst condition as a hotel. Not recommended. Nvr come if you're with a family. No TV channels available no housekeeping.
Stayed 3 nights in Dec 2019
Response from Joey on 10 Dec,2019
Hi Mark, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Joey

6/10 Okay

Jacob

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Megha on 6 Apr,2019
Thanks for the positive rating, Jacob! Hope to host you soon :) Regards, Barbara

10/10 Excellent

Nadia, Kedah, malaysia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is quite calm
Stayed 1 night in Mar 2019
Response from Megha on 22 Mar,2019
Hey Nadia, It’s always good to see our guest happy. Such feedback really helps us. Keep them coming :) Barbara

10/10 Excellent

nik nor fadzilah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Ritesh on 14 Jan,2019
Thank for rating us positively, Guest! Glad that the services offered by us met your expectations, we’ll endeavor to keep it up. Regards, Ritesh