upon my arrival and showing my id, I said I have a nsw voucher that I want to use, days before I called the hotel to ask them if I could you the voucher and they said yes. the girl said: it was paid online, I said not possible, I chose the pay at the hotel option, she said no and the rude girl went on to say: if you want I can charge you twice, such a stupid thing to say to me, I asked for a manager, this guy jumped out of an office, I explained what happened and the clown said: it was light humour, adding fuel to the fire, I called expedia and they said I did not chose the pay at the hotel option which is not true, anyone with half a brain would know that if we have a voucher we will use the voucher.
I went to the room and noticed there was no bottle of wine, I went back down, the man was there, I questioned him about the wine, he said let me see, if that man were half good, he would have known from the first time he checked me in that I was promised a bottle of wine, he said: you are right, walked away and came back with a warm bottle of wine and placed it in my hand, again he showed how pathetic he is, anyone else in a decent hotel would have said: we failed you but I will send the bottle up with complimentary cheese or chips, crackers but no, I had to carry the bottle.
I wanted to sleep I had an early flight the following day, I went to close the curtains but could not, the wand was not attached to the curtains, I went back down, I said to an indian what happened.
