All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff were perfect! Friendly, kind, supportive.
Tomokatsu
Stayed 9 nights in Dec 2023
Response from Front Desk Chinen on 2 May,2024
Thank you very much for staying at APA Hotel〈Higashi-Shinjuku Ekimae. We will continue to strive to improve our services so that we can be the hotel of choice for our guests. All of our staff look forward to welcoming you to our hotel again. Front Desk Chinen
The place is clean and they give you your towels and other personal care every day. Though the room is quite small with the location and the cost I think it is reasonable.
leilani
Stayed 4 nights in Apr 2024
Response from Front Desk Kaji on 1 May,2024
Thank you for choosing APA Hotel Higashi-Shinjuku Ekimae.Thank you for taking time out of your busy schedule to write a review of our hotel. We are very glad to receive your high evaluation. We will continue to strive to improve our services.We hope you will have another opportunity to stay with us again. We look forward to seeing you again.
Great, small but if you’re here for tourism then shouldn’t be an problem
Luis
Stayed 9 nights in Mar 2024
Response from Front Desk Chinen on 29 Mar,2024
Thank you very much for staying at APA Hotel〈Higashi-Shinjuku Ekimae. We will continue to strive to improve our services so that we can be the hotel of choice for our guests. All of our staff look forward to welcoming you to our hotel again. Front Desk Chinen
-Thank you for staying APA Hotel Higashi-Shinjuku Ekimae. We are very pleased to hear that you were satisfied with our location. All of the staff members are very pleased to hear your high evaluation of our hotel. We are not satisfied with the current situation and will continue to improve our services. We are looking foward to seeing you again.
10/10 Excellent
ARNOLD, Rochester
Travelled with family
18 Feb,2024
Liked: Amenities
Great location. Close to the train station
ARNOLD
Stayed 2 nights in Feb 2024
Response from Front Desk Chinen on 19 Feb,2024
Thank you for staying APA Hotel〈Higashi-Shinjuku Ekimae〉. We are glad to hear that you were satisfied with our hotel. We are looking forward to seeing you.Front Desk Chinen
8/10 Good
Chun-Wen Paul
15 Feb,2024
Chun-Wen Paul
Stayed 5 nights in Feb 2024
Response from Front Desk Chinen on 23 Mar,2024
Thank you very much for staying at APA Hotel〈Higashi-Shinjuku Ekimae. We will continue to strive to improve our services so that we can be the hotel of choice for our guests. All of our staff look forward to welcoming you to our hotel again. Front Desk Chinen
8/10 Good
Tomio
8 Feb,2024
Tomio
Stayed 5 nights in Nov 2023
Response from Front Desk Chinen on 23 Mar,2024
Thank you very much for staying at APA Hotel〈Higashi-Shinjuku Ekimae. We will continue to strive to improve our services so that we can be the hotel of choice for our guests. All of our staff look forward to welcoming you to our hotel again. Front Desk Chinen
Thank you for staying at APA Hotel Higashi-Shinjuku Ekimae.We are very honored that you took time out of your busy schedule to write a review of our hotel. We hope you will visit us again next time.Front Desk Chinen
The service and staff were excellent ,
The hotel is close to higashi shinjuku station which makes getting around very easy.
Aidan
Stayed 7 nights in Dec 2023
Response from Front Desk Ozaki on 26 Dec,2023
Thank you very much for staying at APA Hotel Higashi-Shinjuku Ekimae. All the staff are very pleased to hear your positive review. We are very pleased to hear that you were satisfied with our location. As you mentioned, our hotel is only a minute walk from Higashi-Shinjuku Station, and it is also conveniently located within walking distance to higashi shinjuku station. We are not satisfied with the current situation and will continue to improve our services to satisfy our guests. We look forward to seeing you again.
Thank you very much for staying at APA Hotel〈Higashi-Shinjuku Ekimae〉.Also, thank you very much for your review, we appreciate it a lot!We are always doing our best to meet your expectations and aim to deliver a high level of service to our guests.We really hope to see you again at our APA Hotel.
8/10 Good
Franck
28 Oct,2023
Franck
Stayed 4 nights in Oct 2023
Response from Front Chinen on 30 Oct,2023
Thank you very much for staying at APA Hotel Higashi-Shinjuku Ekimae. We are very happy to hear that you had a pleasant stay with us. We will continue to strive to improve our services so that we can provide our guests with a safe, secure, and comfortable stay. Thank you for taking time out of your busy schedule to write this message. We look forward to welcoming you again.Front Desk Chinen
Thank you for staying at APA Hotel Higashi-Shinjuku Ekimae.We are very happy that you have given our hotel a high evaluation. We look forward to meeting again.Front: Nishiyama
Thank you very much for staying at APA Hotel〈Higashi-Shinjuku Ekimae〉.Also, thank you very much for your review, we appreciate it a lot!We are always doing our best to meet your expectations and aim to deliver a high level of service to our guests.We really hope to see you again at our APA Hotel.
10/10 Excellent
Phillip
5 Sept,2023
Phillip
Stayed 2 nights in Sep 2023
Response from Front Desk Yufu on 7 Sept,2023
Thank you very much for staying at APA Hotel〈Higashi-Shinjuku Ekimae〉. Also, thank you very much for your review. We are always doing our best to meet your expectations and aim to deliver a high level of service to our guests. We really hope to see you again at our APA Hotel.
Thank you very much for staying at APA Hotel Higashi-Shinjuku Ekimae. All of us at APA Hotel Higashi-Shinjuku Ekimae are very pleased to receive your highly positive review. Thank you very much for taking the time to share your valuable feedback with us. We will make every effort to improve our services in the future based on your feedback. We will do our best to make your stay with us even more wonderful. We all look forward to welcoming you again.
Thank you for staying at APA Hotel Higashi-Shinjuku Ekimae. Thank you also for your valuable feedback. We at the front desk will continue to strive to provide services that will satisfy our guests. We sincerely look forward to serving you again.
The restaurant on the first floor was delicious, and very affordable.
Donald
Stayed 2 nights in Aug 2023
Response from Front Fujisawa on 15 Aug,2023
Thank you for staying at APA Hotel Higashi-Shinjuku Ekimae.We are very glad to hear your compliments about our restaurant. We will continue to make every effort to satisfy our guests.
8/10 Good
Diana
19 Jul,2023
Diana
Stayed 7 nights in Jul 2023
Response from Front Desk Ozaki on 8 Aug,2023
Thank you very much for staying at APA Hotel Higashi-Shinjuku Ekimae. All of staff are very pleased to hear your high evaluation of our hotel. We will continue to pursue better service and devote our efforts to satisfy our guests in the future. And thank you very much for taking time out of your busy schedule to write this review. We look forward to serving you again.
2/10 Terrible
ManLan
16 Jul,2023
ManLan
Stayed 5 nights in Jul 2023
Response from Front Fujisawa on 5 Aug,2023
Thank you for using APA Hotel Higashi-Shinjuku Ekimae. I would like to take the evaluation from the customer deeply and work together with all the staff to improve it.
The property is excellent, however the pillows are the only concern. Felt like sleeping with two bricks under my head. The rest was terrific.
S
Stayed 2 nights in Jul 2023
Response from Front Desk Hattori. on 6 Jul,2023
Thank you for staying at APA Hotel Higashi-Shinjuku Ekimae. However, we apologize for the inconvenience caused to you regarding the pillow. We would like to take customer's opinion seriously and improve it. We are looking forward to seeing you again. Front Hattori
Thank you for choosing APA Hotel Higashi-Shinjuku Ekimae. We are very grateful that you were generally satisfied with your stay. We look forward to welcoming you again.
Lovely small hotel in a great location right next to the underground. Always felt welcome by everyone. All the staff were super polite & very courteous, the lady at breakfast was especially friendly & a joy to see every morning.
Buffet breakfast had loads of great food to eat, enjoyed trying everything.
Clem
Stayed 12 nights in Apr 2023
Response from Shimada on 29 Apr,2023
Thank you for staying at APA Hotel Higashi-Shinjuku Ekimae.In addition, I am glad to receive words of praise about the location and the front desk staff. We will continue to strive to satisfy our customers. We look forward to seeing you again.
Thank you for staying at APA Hotel Higashi-Shinjuku Ekimae. .We are gild to receive your compliments. We will continue to work together to improve our services. We are looking forward to seeing you again.
Front desk staff were very nice and helped with any questions I had.
Tabetha
Stayed 4 nights in Mar 2023
Response from フロント 柏木 on 25 Mar,2023
Thank you for choosing APA Hotel Higashi-Shinjuku Ekimae.We are glad to hear that, and I hope you enjoyed the experience in Japan as well.We are looking forward to see you again.Front desk Kashiwagi
There are a number (I think 4) of AHA Property hotels in Shinjuku.. would be helpful if they were identified on the exterior of their building which one they are.
Brian
Stayed 1 night in Mar 2023
Response from Front Shimada on 15 Mar,2023
Thank you for staying at APA Hotel Higashi-Shinjuku Ekimae. However, we apologize for any inconvenience this may have caused you. There is a sign in front of the hotel, so please come back next time to see the sign. We look forward to welcoming you back to our hotel.
6/10 Okay
Chung Wah Johnny
12 Feb,2023
Chung Wah Johnny
Stayed 3 nights in Feb 2023
Response from Front Shimada on 6 Mar,2023
この度はアパホテル〈東新宿駅前〉をご利用いただき、誠にありがとうございます。 当館でのご滞在に概ねご満足いただけましたこと、大変嬉しく存じます。 今後もよりお客様にご満足いただけますよう、サービス向上に努めてまいります。 また機会がございましたら、是非ご利用くださいませ。 スタッフ一同、心よりお待ちしております。Konotabiha apahoteru 〈Higashishinshuku ekimae〉 o go riyō itadaki, makotoni arigatōgozaimasu. Tōkan de no go taizai ni ōmune go manzoku itadakemashita koto, taihen ureshiku zonjimasu. Kongo mo yori okyakusama ni go manzoku itadakemasu yō, sābisu kōjō ni tsutomete mairimasu. Mata kikai ga gozaimashitara, zehi go riyō kudasaimase. Sutaffu ichi dō, kokoroyori omachi shite orimasu.Thank you for using APA Hotel Higashi-Shinjuku Ekimae. We are very pleased that you were generally satisfied with your stay at our hotel. We will continue to strive to improve our services so that our customers can be more satisfied. If you have another chance, please use it. All the staff are looking forward to seeing you.
Friendly Staff. Very close to the subway station! You can also walk to the main part of Shinjuku and Koreatown! Very affordable and convenient for a solo traveler. Thank you!
Orlando
Response from フロント:鷲崎 on 16 Dec,2022
Thank you very much for staying at APA Hotel〈Higashi-Shinjuku Ekimae〉.Also, thank you very much for your review, we appreciate it a lot!We are always doing our best to meet your expectations and aim to deliver a high level of service to our guests.We really hope to see you again at our APA Hotel.Front desk Agent Suzaki
Location is convenient.. 15 mins walk to the main Shinjuku area
Billy Tak Kin
Response from Front Desk Ota on 6 Dec,2022
Thank you for staying at APA Hotel Higashi-Shinjuku Ekimae.We are very happy to receive your compliments about our location.The hotel is located within a 1-minute walk from Higashi-Shinjuku Station, and within walking distance from Shinjuku Station and Shin-Okubo Station.I think it's a good location for sightseeing in Tokyo, so please use it.We are looking forward to seeing you again.
この度は、アパホテル〈東新宿駅前〉にご宿泊いただきまして誠にありがとうございます。お客様のまたのご利用を心よりお待ち申し上げております。Thank you for staying with here APA HOTEL 〈Higashi Shinjuku-Ekimae〉 and your kind review. We look forward to welcoming you back soon.
Location was brilliant, it was close to attractions and subway
Verified traveller
Stayed 3 nights in Jan 2020
Response from Clerk Ito on 31 Jan,2020
Thank you for choosing to stay with us the APA HOTEL〈HIGASHI SHINJUKU EKIMAE〉and for your time to share your experience. We are honored to read your warm comment regarding our facility and service. We loo forward to the opportunity to provide you with another memorable stay.
この度は、アパホテル〈東新宿駅前〉にご宿泊いただきまして誠にありがとうございます。お客様のまたのご利用を心よりお待ち申し上げております。Thank you for staying with here APA HOTEL 〈Higashi Shinjuku-Ekimae〉 and your kind review. We look forward to welcoming you back soon.
Great for a solo trip! Small but comfy. Good location and working facilities — only thing is the non smoking room smelled of smoke.
Verified traveller
Stayed 3 nights in Nov 2019
Response from Clerk Tanaka on 8 Dec,2019
Greetings from APA Hotel Higashi Shinjuku-Ekimae Thank you very much for staying with us here APA Hotel Higashi Shinjuku-Ekimae and your kind review about our hotel's location. We hope that your review will be useful for future guests. APA has three major concepts Which are high quality high function eco-friendly what we call New Urban Style Hotel.We will investigate the smell of cigarettes and work to prevent recurrence.
I am terribly sorry. We certainly hope that your time at the APA Hotel Higashi Shinjuku-Ekimae was a great one and look forward to welcoming you back very soon.
10/10 Excellent
Verified traveller
5 Dec,2019
Verified traveller
Stayed 1 night in Dec 2019
Response from フロント 伊藤 on 6 Dec,2019
この度は、アパホテル〈東新宿駅前〉にご宿泊いただきまして誠にありがとうございます。お客様のまたのご利用を心よりお待ち申し上げております。Thank you for staying with here APA HOTEL 〈Higashi Shinjuku-Ekimae〉 and your kind review. We look forward to welcoming you back soon.
One of the friendly staff can speak cantonese well. The room is clean and tidy.
Janice
Stayed 5 nights in Nov 2019
Response from Clerk Ito on 5 Dec,2019
Thank you for staying with here APA HOTEL〈HIGASHI SHINJUKU EKIMAE〉and your review.The hotel has Cantonese speaking staff. Customers in Hong Kong who do not speak English can use it with peace of mind. We look forward to welcoming you back soon.
near to the subway train station. lots of shops and chain of restaurants.
Burauen
Stayed 4 nights in Nov 2019
Response from Clerk Kamata on 3 Dec,2019
Greetings from APA Hotel Higashi Shinjuku-Ekimae Thank you very much for staying with us here APA Hotel Higashi Shinjuku-Ekimae and your kind review about our hotel's location. We hope that your review will be useful for future guests. APA has three major concepts Which are high quality high function eco-friendly what we call New Urban Style Hotel. We certainly hope that your time at the APA Hotel Higashi Shinjuku-Ekimae was a great one and look forward to welcoming you back very soon.
Staff were all nice. Property wise just Ok
Walking far in the subway to ride the train if you shopped a lot and heavy it’s hard to walk going back to the hotel. But everything else was good.
BettyVi
Stayed 2 nights in Nov 2019
Response from Clerk Kamata on 3 Dec,2019
Greetings from APA Hotel Higashi Shinjuku-Ekimae Thank you very much for staying with us here APA Hotel Higashi Shinjuku-Ekimae and your kind review about our hotel's location. We hope that your review will be useful for future guests. APA has three major concepts Which are high quality high function eco-friendly what we call New Urban Style Hotel. We certainly hope that your time at the APA Hotel Higashi Shinjuku-Ekimae was a great one and look forward to welcoming you back very soon.
The pillows was very flat. The bed was really good. You cant choose the aircon setting it was centralised. Location was the best part since the metro/subway was only 2 mins away. The twim room was spacious. The breakfast was good but didnt have variety so after the 3rd or 4th day we got sick of it. It was disappointing to know you have to pay 1000 yen if you cant find your room key.
It was good that the hotel was able to have my whole family in the same level we had 1 twin, 1 double and 1 single room.
Chieliza
Stayed 5 nights in Nov 2019
Response from Clerk Tanaka on 2 Dec,2019
Greetings from APA Hotel Higashi Shinjuku-Ekimae Thank you very much for staying with us here APA Hotel Higashi Shinjuku-Ekimae and your kind review about our hotel's location. We hope that your review will be useful for future guests. APA has three major concepts Which are high quality high function eco-friendly what we call New Urban Style Hotel. We certainly hope that your time at the APA Hotel Higashi Shinjuku-Ekimae was a great one and look forward to welcoming you back very soon.
This is probably the worse APA I have been to, extremely small hotel with one one lift operated in the entire building.
I could have spent a bit less for APA HOTEL PRIDE , which was a massive sized APA compared to Higashi Shinjuku Ekimae one.
Verified traveller
Stayed 5 nights in Nov 2019
Response from Cletk Tanaka on 26 Nov,2019
Thank you for staying with here APA HOTEL〈HIGASHI SHINJUKU EKIMAE〉and your kind review. Sorry for the small room.However, I am trying to provide good service.We look forward to welcoming you back soon.
The hotel was very clean and comfortable the room was typical small Japanese hotel room with all the amenities you my suggestion would not purchase the breakfast buffet not a very good value
JosephJoseph
Stayed 9 nights in Nov 2019
Response from Cletk Tanaka on 26 Nov,2019
Thank you for staying with here APA HOTEL〈HIGASHI SHINJUKU EKIMAE〉and your kind review. Sorry for the small room.However, I am trying to provide good service.We look forward to welcoming you back soon.
Great location if you want to be near kabukicho and Okubo (Korea Town), has alot of restaurant options. Hotel is in great condition. Staff was friendly and always helpful . I had a great experience, thank you .
Verified traveller
Stayed 6 nights in Nov 2019
Response from Cletk Ito on 21 Nov,2019
Thank you for staying with here APA HOTEL〈HIGASHI SHINJUKU EKIMAE〉and your kind review. We look forward to welcoming you back soon.
6/10 Okay
Verified traveller
17 Nov,2019
Liked: Cleanliness
Verified traveller
Stayed 2 nights in Nov 2019
Response from Clerk Kamata on 18 Nov,2019
Thank you for staying with here APA HOTEL 〈Higashi Shinjuku-Ekimae〉 and your review. We look forward to welcoming you back soon.
good location and near train higashi shinjuku but very small room for 2 people
Verified traveller
Stayed 5 nights in Nov 2019
Response from Clerk Kakugen on 17 Nov,2019
Thank you for staying with here APA HOTEL〈HIGASHI SHINJUKU EKIMAE〉and your kind review. The room is constructed compact for the environment because we were able to reduce the carbon emissions of the air conditioner. If you have any opportunities to visit Tokyo again, we would like to serve you. We look forward to welcoming you back soon.