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Reviews of APA Hotel Keisei Ueno-Ekimae

3 out of 5
APA Hotel Keisei Ueno-Ekimae
2 Chrome-14-26, Ueno, Taito-ku, Tokyo, Tokyo-to

Reviews

8.2

Very good

Rating 10 - Excellent. 412 out of 1001 reviews" "
Rating 8 - Good. 362 out of 1001 reviews" "
Rating 6 - Okay. 146 out of 1001 reviews" "
Rating 4 - Poor. 56 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Monika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating with storing luggage after checkout and prior to us departing for the airport so that we could wander around Ueno Park which is located next to the hotel. Also helpful in arranging luggage forwarding service.
Stayed 1 night in Apr 2024

8/10 Good

John

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location. Across street from Keisei Skyliner and easy subway hub to explore Tokyo.
Stayed 3 nights in May 2024
Response from Front Dale on 6 May,2024
Thank you for staying at APA Hotel Keisei Ueno Ekimae.Our hotel is well located for sightseeing in the surrounding area with easy access to transportation. We are very happy that you could feel this.We hope you will have another opportunity to visit our hotel again. We are looking forward to seeing you again.

10/10 Excellent

Khakhanang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for going to airport
Stayed 2 nights in Apr 2024

8/10 Good

Chung Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Walk to subway lines in minutes. Hotel room is too small for more than one person, so you have to decide if it fits your need.
Stayed 5 nights in Apr 2024
Response from フロント 中村 on 1 May,2024
Thank you very much for choosing APA Hotel (Keisei Ueno Ekimae).We are very pleased to receive your compliments on our location.As you mentioned, our hotel is located a minute's walk from Keisei Ueno Station,We are very fortunate in terms of location, as we are only a minute's walk from Keisei Ueno Station and there is a busy shopping area nearby.Our staff will continue to make every effort to ensure that our guests are satisfied with their stay at our hotel.Thank you very much for taking the time to write about your stay with us.We look forward to welcoming you again.Front Nakamura

8/10 Good

Wendy

Liked: Staff & service, amenities, property conditions & facilities
Close to Keisei Ueno station - easy to get to and from Narita airport. Rooms are on the smaller size for a couple. Rooms are clean, kettle and coffee/tea available in room. Staff were helpful: hotel will store luggage after checkout.
Stayed 1 night in Apr 2024
Response from Front NARIKIYO on 28 Apr,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We are very happy to receive your compliments towards our staff.As our customers have said, our hotel is in a convenient location for sightseeing, close to Keisei Ueno Station and restaurants.If you come to the Ueno area, please use our hotel.All of our staff are looking forward to seeing you again.

10/10 Excellent

GuangQin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from フロント 中村 on 24 Apr,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.Although you chose our hotel out of many hotels, we apologize for the inconvenience caused regarding the cleaning.We will make sure that all hotel staff know about your comments and work to prevent this from happening again in the future.Thank you very much for taking your valuable time to post.Front Nakamura

10/10 Excellent

Tien Teng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located beside the Keisei-Ueno Station which connects to Narita Airport via the Skyliner. Very convenient.
Stayed 3 nights in Apr 2024
Response from フロント 中村 on 23 Apr,2024
Thank you very much for using APA Hotel (Keisei Ueno Ekimae).We are very happy to receive your compliments regarding our location.As our customers have said, our hotel is located 1 minute walk from Keisei Ueno Station.We are very fortunate in terms of location as there is a downtown area nearby.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.Front Nakamura

10/10 Excellent

Ricky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Apr 2024
Response from Front Dale on 21 Apr,2024
Thank you very much for staying at APA Hotel Keisei Ueno Ekimae.We are very pleased that you were satisfied with your stay at our hotel.We will continue to strive to create an environment where many guests would like to stay again in the future.Thank you for taking the time to write this review.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the park was so close. Also, very easy ride on train to get to hotel
Stayed 6 nights in Apr 2024
Response from フロント 中村 on 18 Apr,2024
Thank you very much for using APA Hotel (Keisei Ueno Ekimae).We are very happy to receive your compliments regarding our location.As our customers have said, our hotel is located 1 minute walk from Keisei Ueno Station.We are very fortunate in terms of location as there is a downtown area nearby.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.Front Nakamura

6/10 Okay

David

Liked: Cleanliness
Stayed 5 nights in Apr 2024
Response from フロント 中村 on 18 Apr,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We hope you enjoyed your stay.We are very happy to receive your compliments.All of our staff will continue to strive to ensure customer satisfaction.If you come to Ueno again, please use our hotel.We look forward to your visit.Front Nakamura

8/10 Good

Chak Man

Liked: Staff & service, property conditions & facilities
The location is excellent. It was just next to Keisei Skyliner station. Restaurant are fair fair that if you just want something make you full. For the hotel itself, the rooms are small, your baggage are unable to open fully unless you do it on your bed. Cleaness are acceptable. Minor smell from toilet and shower facility.
Stayed 3 nights in Mar 2024
Response from フロント 中村 on 18 Apr,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.Although you chose our hotel out of many hotels, we apologize for the inconvenience caused regarding the cleaning.We will share your feedback with all hotel staff and work to prevent this from happening again in the future.Thank you very much for taking your valuable time to post.Front Nakamura

4/10 Poor

Romeo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was too soft. My wife's back begin to hurt after we left the hotel.
Stayed 4 nights in Mar 2024
Response from Front Dale on 15 Apr,2024
Thank you very much for staying at APA Hotel Keisei Ueno Ekimae.We are very sorry for the inconvenience caused by the beds in our hotel. We hope you are feeling well after your stay.We will take your comments seriously and make every effort to improve.Thank you for taking time out of your busy schedule to write this review.

8/10 Good

Audrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and patient, as is normal with Japanese hospitality. Rooms are small but laid out very efficiently. Loved that it was seconds away from Ueno Park. Would definitely consider APA Hotels for future stays.
Response from Front Mikuni on 14 Apr,2024
Thank you very much for using APA Hotel 〈Keisei Ueno Ekimae〉.We are very happy to receive your compliments regarding the staff's response.As our customers have said, our hotel is very conveniently located, just a 1-minute walk from Keisei Ueno Station, and there are many restaurants nearby.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great but the room is designed for very very very small guests. Be aware to get the breakfast along with the room because for some unknown reason Korean cafe do not open until 10 am , I couldn’t believe it but overall the hotel is pretty good
Stayed 3 nights in Apr 2024
Response from Front Narikiyo. on 13 Apr,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.Currently, the last order for breakfast is 9:30, and we apologize for any inconvenience this may cause.We will continue to make further efforts to provide better service based on the opinions we receive from our customers.Thank you very much for taking the time to post your valuable opinion.

10/10 Excellent

Yuriko

Stayed 1 night in Apr 2024
Response from フロント デール on 29 Apr,2024
この度はアパホテル〈京成上野駅前にご宿泊いただきまして誠にありがとうございます。お客様より高評価を頂く事が出来て大変嬉しく思います。今後もより多くのご宿泊者様に満足していただけるような環境づくりに努めてまいります。また機会がありましたら是非当館にお越し下さいませ。口コミを投稿いただきましてありがとうございました。

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easiest place to stay when arriving from Narita Airport on the Keisei skyliner. Ueno Ameyokocho is great for eating and shopping.
Stayed 1 night in Mar 2024
Response from Front Umehara on 28 Mar,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.Did you have a good time during your stay?All of our staff members are happy to hear that you were satisfied with our customer reviews.Our hotel is located 3 minutes walk from JR Ueno Station and 1 minute walk from Keisei Ueno Station.In addition, there are Ueno Park, Ueno Zoo, and Ameya Yokocho in the surrounding area, so we are proud to be a very convenient hotel for walking around Ueno.Thank you very much for taking the time out of your busy schedule to post. We look forward to your next visit.

10/10 Excellent

Ricardo, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very small but have all the require items one requires. Bed was comfortable. Very good breakfast. Easy check in
Stayed 3 nights in Mar 2024
Response from Front Umehara on 25 Mar,2024
この度はアパホテル〈京成上野駅前〉をご利用いただきまして、誠にありがとうございます。お客様の仰る通り、当館はJR各線が通るJR上野駅から徒歩3分、成田空港直通の電車ふが通る京成上野駅から徒歩1分の場所にございます。出張や観光に便利な立地であると思います。アクセス面の良さに関しましては、多くのお客様からお褒めの言葉をいただいております。お客様からお褒めのお言葉をいただきまして大変嬉しく思います。また上野エリアにお越しの際はぜひ当館にお越しください。お客様のまたのご来館心よりお待ちしております。この度は貴重なお時間を割いての口コミのご投稿ありがとうございました。

10/10 Excellent

Young

Stayed 2 nights in Mar 2024
Response from Front Mikuni on 14 Apr,2024
Thank you very much for using APA Hotel 〈Keisei Ueno Ekimae〉.Thank you very much for your high evaluation.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.

8/10 Good

Waka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful. The room is clean and had good amount of natural light. Location is conveniently right beside the train station. Bed is too soft to sleep on comfortably and I didn’t like that the tv turned on automatically.
Stayed 2 nights in Mar 2024
Response from Front Umehara on 22 Mar,2024
Thank you for choosing APA Hotel Keisei Ueno Ekimae.We hope you had a pleasant stay with us.Our hotel is located just a minute walk from Keisei Ueno Station. We have received many compliments from our guests on the quality of our location. We are very happy to receive compliments from our guests as well.There are many sightseeing spots nearby, such as Ueno Onshi Park and Ameya Yokocho, so why don't you go for a walk next time you have time?Thank you very much for taking time out of your precious time to write us.We hope you will visit our hotel again when you come to the Ueno area.All of us at the hotel look forward to serving you.

4/10 Poor

michael, west chicago

Liked: Staff & service, property conditions & facilities
Tight room, bed sheets had what seemed to be stains on the wall side
Stayed 3 nights in Mar 2024
Response from フロント 中村 on 19 Mar,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.Although you chose our hotel out of many hotels, we apologize for the inconvenience caused regarding the cleaning.We will share your feedback with all hotel staff and work to prevent this from happening again in the future.Thank you very much for taking your valuable time to post.Front Nakamura

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to public transportation. Breakfast was very good and the staff very polite and helpful. The room was very, very small. With two people and luggage there was very little room to move
Stayed 4 nights in Mar 2024
Response from Front Narikiyo. on 16 Mar,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.The rooms are compact and designed with ease of use and environmental friendliness in mind, and we apologize for any inconvenience caused.However, we are very happy to receive your compliments for our staff.As you said, our hotel is in a very convenient location, close to the station.We would be happy if you could stay at our hotel when you come to the Ueno area.All of our staff members look forward to serving you.

8/10 Good

Patcharee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel a lot and hope to visit agin .
Stayed 5 nights in Mar 2024
Response from Front Mikuni on 15 Mar,2024
Thank you very much for using APA Hotel 〈Keisei Ueno Ekimae〉.We would like to thank you again for your compliments.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.

10/10 Excellent

Julian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was near to shopping and dining, convenience store was 3 minutes walk from hotel.
Stayed 6 nights in Feb 2024
Response from フロント 中村 on 7 Mar,2024
Thank you very much for using APA Hotel (Keisei Ueno Ekimae).We are very happy to receive your compliments regarding our location.As our customers have said, our hotel is located 1 minute walk from Keisei Ueno Station.We are very fortunate in terms of location as there is a downtown area nearby.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.Front Nakamura

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great location … can’t be beat!
Stayed 1 night in Mar 2024
Response from フロント 中村 on 3 Mar,2024
Thank you very much for using APA Hotel (Keisei Ueno Ekimae).We are very happy to receive your compliments regarding our location.As our customers have said, our hotel is located 1 minute walk from Keisei Ueno Station.We are very fortunate in terms of location as there is a downtown area nearby.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.Front Nakamura

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
This is the 2nd hotel we’ve stayed at in the APA Hotel chain. (There are so many that you have to be careful you’re search for the right one when you look for your hotel.) This location is minutes from a station on Osaka’s superb subway and train network. The rooms are small but perfectly laid out so everything is very convenient. A limitation to think about in summer is that the rooms are not air conditioned. TV is APA hotels have only one English language channel, BBC News. In this hotel the channel merged English with Japanese translation voiceover. But we didn’t come to Japan to watch TV.
Stayed 3 nights in Feb 2024
Response from フロント 中村 on 26 Feb,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We hope you enjoyed your stay.We are very happy to receive your compliments.All of our staff will continue to strive to ensure customer satisfaction.If you come to Ueno again, please use our hotel.We look forward to your visit.Front Nakamura

6/10 Okay

Laarni Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Our stay was okay however, the rooms are small. There was barely any room for our bags. I didn’t bring luggage but that would not have fit in the room. I wish there was a hairdryer in the bathroom. The walls are a little thin and you can hear people talk loudly from other rooms or any loud banging. It was conveniently located right next to Ueno station which got us straight to Narita airport, which was the airport we headed to. It’s also right next to the zoo which was nice.
Stayed 3 nights in Feb 2024
Response from Front Mikuni on 20 Feb,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We sincerely apologize for the inconvenience you had with the guest room, even though you chose our hotel out of many hotels.Due to the facilities, it is difficult to respond immediately, but we will take your feedback into account and utilize it in future hotel operations.Thank you very much for taking your valuable time to post.We look forward to seeing you again.

8/10 Good

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff are very helpful, we will be staying again!
Stayed 2 nights in Feb 2024
Response from フロント 中村 on 11 Feb,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We hope you enjoyed your stay.We are very happy to receive your compliments.All of our staff will continue to strive to ensure customer satisfaction.If you come to Ueno again, please use our hotel.We look forward to your visit.Front Nakamura

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great value!
Stayed 1 night in Feb 2024
Response from Front Mikuni on 8 Feb,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.As our customers have said, our hotel is very close to Keisei Ueno Station, just a 1-minute walk away, and there are many restaurants nearby, making it very convenient in terms of location.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.

8/10 Good

roxanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with easy access to trains and subway. A large number of eateries and bars nearby. Ueno park next door, booked a room with park view. As always clean comfortable but compact room that makes APA a dependable stay.
Stayed 3 nights in Jan 2024
Response from Front Mikuni on 4 Feb,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.As our customers have said, our hotel is very conveniently located, just a 1-minute walk from Keisei Ueno Station, and there are many restaurants nearby.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.

6/10 Okay

jelica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Musty washrooms, dirty floors, dirty windows. Nasty stuff behind the toilet cover (dust and hair), so we just kept it up at all times. I don’t recommend the location either. Very noisy at night and busy at all times. Constant flow of tourists makes the lobby practically impassable. The staff was very kind and helpful, despite being clearly overwhelmed.
Stayed 2 nights in Jan 2024
Response from フロント 三國 on 31 Jan,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.Although you chose our hotel out of many hotels, we apologize for any inconvenience caused regarding the cleaning.We will share your feedback with all of our staff and work to prevent it from happening again.Thank you very much for taking your valuable time to post.

8/10 Good

Rabiatul Adawiyah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of hotel is superb, very close to main train stations and Ueno Park. Room is very small, so be mindful if you're going to bring huge luggage bags. On the day of checkout, an earthquake occurred (4 on Japanese seismic scale). I could feel the tremors and the building swayed a little, right after a few minutes the staff made an announcement that the building is safe and there is no need to evacuate. It's good to know that the staff is attentive and alert incase if emergencies occur.
Stayed 3 nights in Jan 2024
Response from フロント 中村 on 28 Jan,2024
Thank you very much for using APA Hotel (Keisei Ueno Ekimae).We are very happy to receive your compliments regarding our location.As our customers have said, our hotel is located 1 minute walk from Keisei Ueno Station.We are very fortunate in terms of location as there is a downtown area nearby.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.Front Nakamura

8/10 Good

Po-Yuan, Rockville

Liked: Staff & service
Stayed 8 nights in Jan 2024
Response from フロント 中村 on 28 Jan,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We hope you enjoyed your stay.We are very happy to receive your compliments.All of our staff will continue to strive to ensure customer satisfaction.If you come to Ueno again, please use our hotel.We look forward to your visit.Front Nakamura

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
The appearance is okay, but the environment inside is not good.
Stayed 4 nights in Dec 2023
Response from Front Mikuni on 24 Jan,2024
Thank you very much for choosing APA Hotel Keisei Ueno Ekimae. We apologize for the inconvenience caused by the cleanliness of the hotel, despite the fact that you chose APA Hotel among many hotels. We will share your feedback with all of our staff to prevent a recurrence. Thank you very much for taking time out of your precious time to write us.

6/10 Okay

CHIA-MEI

Travelled with family
Stayed 4 nights in Jan 2024
Response from フロント 中村 on 20 Jan,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We hope you enjoyed your stay.We are very happy to receive your compliments.All of our staff will continue to strive to ensure customer satisfaction.If you come to Ueno again, please use our hotel.We look forward to your visit.Front Nakamura

8/10 Good

I-Chieh Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Mikuni on 16 Jan,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.Did you have a relaxing time during your stay?We are very happy to receive your compliments.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.

6/10 Okay

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jan 2024
Response from Front Mikuni on 16 Jan,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.Did you have a relaxing time during your stay?We are very happy to receive your compliments.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.

6/10 Okay

Edmund

Liked: Staff & service, amenities
great location. not super clean. apa is pretty solid overall and given the location, you’ll likely not spend much time in your room so this’ll be fine enough but def average experience.
Stayed 4 nights in Jan 2024
Response from Front Mikuni on 14 Jan,2024
Thank you for using APA Hotel Keisei Ueno Ekimae.As our customers have said, our hotel is very close to Keisei Ueno Station, just a 1-minute walk away, and there are many restaurants nearby, making it a very convenient location.However, we apologize for the inconvenience caused regarding cleaning.We will ensure that all staff members are aware of your feedback and strive to improve.Thank you very much for taking your valuable time to post.

6/10 Okay

Violet

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Stayed 3 nights in Jan 2024
Response from フロント 中村 on 10 Jan,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We hope you enjoyed your stay.We are very happy to receive your compliments.All of our staff will continue to strive to ensure customer satisfaction.If you come to Ueno again, please use our hotel.We look forward to your visit.Front Nakamura

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap good quality
Response from Front Mikuni on 8 Jan,2024
Thank you for using APA Hotel〈Keisei Ueno Ekimae〉.We would like to thank you again for your compliments. All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.

8/10 Good

Pak Ki Percy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2023
Response from フロント 三國 on 23 Dec,2023
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We are very happy that you were satisfied with your stay.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.

8/10 Good

Sai Ping Anthony

Liked: Staff & service, property conditions & facilities
Response from フロント 中村 on 5 Feb,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We hope you enjoyed your stay.We are very happy to receive your compliments.All of our staff will continue to strive to ensure customer satisfaction.If you come to Ueno again, please use our hotel.We look forward to your visit.Front Nakamura

8/10 Good

William

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Yumoto on 17 Dec,2023
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We apologize for not meeting your expectations.We will continue to strive to improve to ensure customer satisfaction.Thank you for taking your valuable time to post this comment.

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from フロント 三國 on 23 Dec,2023
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We are very happy that you were satisfied with your stay.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Tiny room but adequate and great Ueno park view.
Response from Front Mikuni on 13 Feb,2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.As our customers have said, some of our guest rooms have a view of Ueno Park, which has been well received by our customers.We would be happy if you were satisfied.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.

10/10 Excellent

Jirattikarn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from フロント 鈴木 on 6 Dec,2023
この度はアパホテル〈京成上野駅前〉にご宿泊いただきまして誠にありがとうございます。また数あるホテルの中から当館を選んでいただきまして誠にありがとうございました。お客様のまたのご来館心よりお待ちしております。

10/10 Excellent

Kam Lun Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from フロント 中村 on 5 Dec,2023
Thank you very much for visiting APA Hotel Keisei Ueno Ekimae. Did you have a good time during your stay?All of our staff will continue to do their best to ensure customer satisfaction.Thank you very much for taking your valuable time to post this comment. Front Nakamura

8/10 Good

Vincent

Business traveller
Liked: Cleanliness
Very small room with minimal amenities. Room wall shows heavy sign of usage by all the scuff marks left by roller bags. Very good location for airport express train Skyliner.
Stayed 1 night in Nov 2023
Response from フロント 中村 on 5 Dec,2023
Thank you very much for using APA Hotel Keisei Ueno Ekimae.As our customers have said, our hotel is very close to Keisei Ueno Station, just a 1-minute walk away, and is in a very convenient location with downtown areas scattered nearby.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay without being dissatisfied with its location.Thank you very much for taking your valuable time to post.We look forward to seeing you again.Front Nakamura

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative is the long wait for the elevator.
Stayed 4 nights in Nov 2023
Response from フロント 中村 on 20 Nov,2023
We also apologize for any inconvenience caused regarding the inconvenience.We will strive to improve our future operations by taking into account the opinions we receive from our customers.Thank you very much for taking your valuable time to post this comment.Front Nakamura

8/10 Good

Wing Sum

Travelled with family
Liked: Amenities
The location is perfect, very convenient and we got the room with the park view
Stayed 5 nights in Nov 2023
Response from フロント 三國 on 17 Nov,2023
Thank you very much for using APA Hotel Keisei Ueno Ekimae.Even though you chose this hotel out of many hotels. We are very sorry that you were not satisfied.Thank you very much for taking your valuable time to post.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome!
Stayed 1 night in Nov 2023
Response from フロント 中村 on 16 Nov,2023
hank you very much for visiting APA Hotel Keisei Ueno Ekimae.We hope you enjoyed your stay with us.We are very happy to receive your compliments.If you come to Ueno again, please use our hotel.We look forward to seeing you again.Front Nakamura