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Reviews of ARTIST HOTEL - BnA HOTEL Koenji

2.5 out of 5
ARTIST HOTEL - BnA HOTEL Koenji
2-4-7 Koenjikita, Suginami, Tokyo

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 33 reviews" "
Rating 8 - Good. 8 out of 33 reviews" "
Rating 6 - Okay. 4 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 3 out of 33 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lesley, Sydney

Liked: Staff & service, amenities, property conditions & facilities
Staying at BnA is a unique experience. Love the art work ,the level of comfort, excellent location close to Koenji station. Most of all connection to creative community.
Stayed 1 night in Jan 2020

10/10 Excellent

B, Oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place run by some really cool people. This hotel was fantastic.
Stayed 3 nights in Oct 2019

2/10 Terrible

Alex, Southampton

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like the fact that they did not respond to an email from december 2018 requesting to cancel the booking until after I would have already checked in
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was as anticipated - large by Japanese standards with an incredible mural throughout. Amenities were provided, including ear plugs as the area was a bit noisy.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Poor service, do not stay here.
Poorest service I've ever experienced at a hotel. Not responsive at all.The neighbourhood is great, so would recommend the area, but not the hotel
Stayed 2 nights in Jan 2019

8/10 Good

Charmante

Liked: Cleanliness, staff & service, property conditions & facilities
First night in Tokyo
Close proximity to the Train station. Friendly and easy check in. Trendy and functional room. Only downside was that elevator was out of order which was tricky up a narrow flight of stairs with big suitcases... But overall it was good and we'd go back again!
Stayed 1 night in Feb 2019

10/10 Excellent

Ida Josefin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing hotel, super friendly staff and a really nice neighbourhood. Very easy to see other parts of Tokyo since the railway station is so close. Would highly rekomend a stay here!
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location , friendly flexible staff, Iconic hotel . Only concern was staff not often there . We will stay here again.
Stayed 2 nights in Jan 2019

8/10 Good

Chi Chiu

Good style, good location!
Stayed 2 nights in Aug 2018

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool boutique hotel in great local neighborhood
Super cool, creative boutique hotel in a fantastic non-touristy local neighborhood. My wife and I stayed here our first night in Tokyo and it did not disappoint. The are has really wonderful night life and is located only 15 minute JR train ride from Shinjuku. Friendly and helpful staff. Note that this hotel is a bit different, though, as there is not really any front desk staff present at all times. We arrived in the morning at 11am when the email said we could drop our stuff but there was nobody there to take our stuff and guide us but rather just a lockbox to enter and drop our stuff in a common room. Similarly when we left there is nobody to check out with or anything. If you are looking for a traditional hotel this is probably not your place but if you want a cool, casual, hip and boutique place in a great local spot without much in the way of traditional service this is a great place.
Stayed 1 night in Aug 2018

10/10 Excellent

connie, san jose, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun hotel with friendly and helpful staff.
I stayed in the "ten" room on the third floor. It has so many artistic details everywhere you look. I got to meet the hotel's owner and collaborators over the course of my stay. All really nice people. I also liked the location of the hotel, near the station and in a great area of Tokyo; Los of good places to eat, have a craft beer, and enjoy music.
Stayed 5 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Artists' Hotel
My son and I stayed at this hotel after three nights at the Tokyo Marriott. We were there for a total of 4 nights. At first, it was different enough from the Marriott (no TV, small elevator) to be a shock. By the end of the fourth night we decided that if we were ever in Tokyo again, this would be where we stayed. The hotel is basically across the street from Koenji station and consists of a bar and two hotel rooms: the bar is on the ground floor and the rooms are in the two storeys above the bar. The location is central in Koenji and you feel like you are part of the community. The staff are extremely helpful and you feel like you are living in the "real" Tokyo rather than the business district where the Marriott was. Koenji itself is a very interesting area filled with small shops and restaurants, and generally with friendly and helpful people. By the end of the fourth day we were reluctant to leave because we had been enjoying ourselves so much. If you are in Tokyo I would very much recommend the Artists' Hotel as your base of operations.
Stayed 4 nights in Oct 2017

10/10 Excellent

Kim, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
funky little place in great location
Akira's tiny artists' hotel was as a different an experience as its possible to imagine from the enormity of most other things in Japan. He is friendly and helpful- introduced us to his friend's lovely Japanese curry restaurant and made us feel very welcome. The rooms are interesting and quirky, each one unique in design and style. Tiny but perfectly adequate. V
Stayed 1 night in Sep 2017

10/10 Excellent

conrad, nz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people
Really enjoyed my time at bna koenji, enjoyed meeting everybody involved in that place. There's a good energy.
Stayed 3 nights in Aug 2017

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip, unique, great staff
Awesome place, loved the bar area downstairs. Koenji is where you want to be and the rooms are just a couple blocks from the metro station. The rooms are thoughtfully designed and clean.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
BnA Koenji
Great little area of Tokyo, cool little hotel with easy access to food, drink & transportation

10/10 Excellent

E, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Live in Art
BnA hotel is perfect for anyone who appreciates modern/street art. Our room was designed by a local artist, talk about literally living in art. The lobby serves as a drip coffee bar by day and bar at night. There is also an underground gallery in the hotel, which just happened to have a gallery opening during our stay. Koenji itself is super cute and charming; the Echo Park or Silver Lake of Tokyo. It's a nice change from the neon lights and tourist crowded Shinjuku, Shibuya and Harajuku. The hotel is right next to the station which makes it easy to get around, once you figure out the train lines. Highly recommend this place for a different aspect of Japan.

6/10 Okay

Wendy

Liked: Staff & service
Interesting hotel
Great location. Quirky hotel - art exhibition/venue downstairs. Great if you love art and want something different.

10/10 Excellent

Ali, Sunnyvale, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish there were many more places like this.
This place is unique - It is steps away from Koenji station, which is very well connected to the rail network yet so very quiet. Koenji itself is a gem away from the tourist occupied centers of Tokyo - great food and music. The hotel or more aptly called, the space, is brand new, ran by entrepreneurs who want to enable guests to connect with the arts scene in Koenji. The room we stayed in was aesthetically and functionally extremely pleasant, so much that we cancelled an upcoming leg of our trip to extend out stay here. There are occasionally unique events held downstairs, a unique culinary expedition or a gathering of local artists. And you can mingle with them as you like or retreat to your room. The experience is pretty much like staying in a gallery.

10/10 Excellent

Kiuchi, Huntsville ,CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique artsy hotel
A new, quiet, unique room painted with intricate artwork made our stay unforgettable. Basic toiletries are provided like wifi, toothbrush,cotton buds, facial moisturizer plus a pot to make tea or coffee. Recommended for budget and adventurous travellers where restaurants and shops are plenty. Fifteen minutes away from the crowd of Shinjuku Station.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
新しく清潔。電気をもとから消すと、コンセントも死んでしまい、充電されなかった。どこかに記載があったかもしれないが、わかりにくかった。
Stayed 1 night in Oct 2019

2/10 Terrible

HIROMI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
契約不履行はすぐ返金。常識ですよね。
最低、宿泊予約者の私本人がチェックイン出来ませんでした。担当者いわく、「あなたの名前で既にチェエクインしています。」愕然、私は、予約者本人であることを運転免許証を提示するも拒絶されました。詐欺にあったのと思いで最寄りの交番の警察官２名と再訪するも返事は的を得ず。ありえない宿泊施設です。予約仲介業者もほぼ同じ状態。 最悪です。速やかな前払い宿泊料金の返還を求めます。
Stayed 1 night in Apr 2019

10/10 Excellent

Bjoern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is what hotels should be like. Fun.
It's nice to have drink in a laid-back bar with unusually good tunes, and then go through the back door to your room, having the bartender tell you to sleep well. Sleeping on top of the bar wasn't any problem, but earplugs were even provided just in case. They did come in handy though, because you get a lot of noise coming in from the street, but we were charmed enough by the murial in the room and the awesome staff to think it ok. It's part of the experience.
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
ロケーション抜群
海外のギャラリー風ホテルに泊まっているような気分でした。駅からもとても近くて便利なロケーションでよかったです。テレビがあればもっとよかったかな。
Stayed 1 night in Feb 2018

2/10 Terrible

osamu

Liked: Cleanliness
Disliked: Staff & service
場所はいいが、、、
氷もくれないし、冷蔵庫もない、最悪
Stayed 1 night in Jan 2018
Response from T on 1 Feb,2018
この度はご宿泊いただきありがとうございます。 すべてのお部屋に冷蔵庫を設置しております。 氷は１Fのスタッフにおっしゃっていただければご提供しております。 よろしくお願いいたします。

8/10 Good

Verified traveller

感性を刺激する寝泊まりするアート
貴重なアートエクスペリエンスになると思います。あまり、快適さを追求したホテルではありませんが、高円寺という文化の一端を担っている素晴らしい活動だと思います。日本にもこうしたホテルが出来てきたのは良いことだと思います。
Stayed 1 night in Dec 2017

8/10 Good

Kui Leuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish hotel
Simple but stylish hotel in a very good location, but it's not for shopping lovers.
Stayed 1 night in Jun 2017

8/10 Good

Shinji

Liked: Property conditions & facilities
アート＋ホテル
とても素敵な部屋でした。ただ換気扇がうるさくて眠りにくかった。
Response from General Manager on 25 Dec,2016
ご宿泊いただきありがとうございました、換気扇の音がうるさく寝苦しかったとのこと、失礼いたしました。 換気扇は壁のスイッチで消していただけます。 またのご利用をお待ちしております。

8/10 Good

yasuhiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
本格的なデザイナーズホテル、素泊まりに最適。
駅から近く清潔感があり、国内なのに海外旅行気分でした。それくらいデザインにこだわりを感じました。

10/10 Excellent

shuk ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room with good design
large room with special designs overall. there is a small bar on ground floor and designers gather here (they are nice). if you live here, you can feel that they are living with art. if there is a TV and brighter light sets, is will be perfect :)

10/10 Excellent

mamoru, 埼玉

Liked: Cleanliness, property conditions & facilities
あと一つ
テレビが有れば

6/10 Okay

garam

Liked: Cleanliness
와이파이가 잘 안됨