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Reviews of Capsule Hotel Block Room

2.5 out of 5
Capsule Hotel Block Room
1-3-9, Akabane, Lee Enterprise Building 3F, Tokyo, Tokyo

Reviews

6.8
Rating 10 - Excellent. 25 out of 169 reviews" "
Rating 8 - Good. 58 out of 169 reviews" "
Rating 6 - Okay. 50 out of 169 reviews" "
Rating 4 - Poor. 21 out of 169 reviews" "
Rating 2 - Terrible. 15 out of 169 reviews" "

6.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need to understand what is a capsule hotel. Even though it looks a bit weird, it does exactly what it is made for. Giving you a place to sleep, dry and clean. The commodities are shared by all the customers, so you have to expect some flaws. Not because of the staff… they were always vacuuming the carpet and answering all the customers but this place bring a lot of weird persons and some don’t clean after them. I really enjoyed that place.
Stayed 3 nights in Nov 2023
Response from Tomo on 21 Nov,2023
Thank you so much for your review. I'm so happy that you stay here very well. I hope you will com back to Japan again!

2/10 Terrible

Aldo Gibran

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got Corona in the night I stayed in this hotel, it’s very cheap but I do not think it’s worth it.
Stayed 1 night in Aug 2023
Response from 従業員一同 on 26 Sept,2023
Thank you for your valuable opinion

2/10 Terrible

Zakary

Disliked: Cleanliness, property conditions & facilities
My first room had bed bugs. Terrible bed bugs all over in the room. If you are over 6 feet (184cm) tall, do not stay here. Do not come here with big luggage as the rooms are very very small. When I reported the bed bugs, the staff seemed to not care. The showers are 3 open shower heads (no curtains or stalls at all). And the stairs are very narrow and difficult to climb if you have bigger luggage. It is on the third floor.
Response from 従業員一同 on 7 Jul,2023
貴重なご意見ありがとうございます。

6/10 Okay

Rico

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from 従業員一同 on 19 May,2023
またのご利用お待ちしております。

6/10 Okay

Keygy

Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Feb 2020
Response from ISITUKA on 3 Apr,2020
Anonymous 様 ご利用ありがとうございました。 またのご来店をお待ちしております。

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Smelled heavily of smoke. Could not sleep. Saw large grey bugs on the bed. Left after one awful sleepless night.
Stayed 2 nights in Dec 2019
Response from Tomo on 8 Feb,2020
I'm sorry for your uncomfortable staying at our hotel. We'll be fixed your point. Thank you for using our hotel.

8/10 Good

Irshad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2019
Response from Tomo on 22 Jan,2020
Thank you for using our hotel

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place was clean enough however it is not in as good condition as what the photos show. Google maps will take you to the wrong street and there is not good signage. When calling to find the location, the language barrier was a problem and they weren’t able to assist. When I finally found the place after help from the police they acknowledged that google maps takes you to the wrong street. They should include on the itinerary this information.
Stayed 1 night in Nov 2019
Response from Capsule Hotel Block Room on 21 Nov,2019
貴重なご意見ありがとうございます。今後対応できるよう努めてまいります。

6/10 Okay

Terumitsu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from staff on 10 Apr,2024
またのご利用お待ちしております。

4/10 Poor

Nariyasu

Business traveller
Disliked: Amenities
駅が近いので移動が便利。
Stayed 4 nights in Mar 2024
Response from Staff on 5 Mar,2024
またのご利用お待ちしております。

2/10 Terrible

??

Disliked: Cleanliness, staff & service, property conditions & facilities
宿泊の案内メールが届かないので、宿泊出来なかった
Stayed 2 nights in Feb 2024
Response from Staff on 5 Mar,2024
貴重なご意見ありがとうございます。またのご利用をお待ちしております。

8/10 Good

ゆうき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
カプセルは清潔だった！！布団の横に幅15cmくらいのスペースがあるので、荷物が置けて助かった。
Stayed 1 night in Feb 2024

10/10 Excellent

Hiroyuki

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
価格からすると十分満足できるホテルです。お風呂もあり、漫画喫茶で宿泊するよりくつろげてお得です。
Stayed 1 night in Feb 2024

4/10 Poor

Takeshi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Staff on 29 Jan,2024
またのご利用お待ちしております。

4/10 Poor

YUTO

Stayed 3 nights in Dec 2023
Response from Staff on 29 Jan,2024
またのご利用お待ちしております。

2/10 Terrible

HOA HIEU

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Staff on 7 Jan,2024
またのご来店お待ちしております。

8/10 Good

furuya

Stayed 1 night in Dec 2023
Response from Staff on 29 Jan,2024
またのご利用お待ちしております。

4/10 Poor

???

Stayed 1 night in Dec 2023
Response from Staff on 7 Jan,2024
またのご来店お待ちしております。

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Staff on 7 Jan,2024
またのご利用お待ちしております。

10/10 Excellent

Yoshiaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Staff on 16 Dec,2023
またのご利用お待ちしております。

10/10 Excellent

Noriaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Staff on 16 Dec,2023
またのご利用お待ちしております。

4/10 Poor

Takeru

Stayed 1 night in Dec 2023
Response from Staff on 16 Dec,2023
またのご利用お待ちしております。

6/10 Okay

masahiro

Liked: Property conditions & facilities, room comfort
安さ優先の滞在
安く済ませたい滞在にはぴったり。
Stayed 1 night in Nov 2023
Response from Staff on 16 Dec,2023
またのご利用お待ちしております。

8/10 Good

Kazuya

Stayed 1 night in Nov 2023
Response from 従業員一同 on 19 Nov,2023
またのご利用お待ちしております

8/10 Good

KEIZOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スリッパがたらなくなった
Stayed 1 night in Nov 2023
Response from 従業員一同 on 19 Nov,2023
貴重なご意見ありがとうございます。改善するように努力致します。

4/10 Poor

Isao

Stayed 1 night in Nov 2023
Response from Staff on 3 Dec,2023
またのご利用お待ちしております。

6/10 Okay

Usui

Stayed 1 night in Oct 2023
Response from 従業員一同 on 19 Nov,2023
またのご利用お待ちしております

8/10 Good

フデフミ

Stayed 1 night in Oct 2023
Response from 従業員一同 on 31 Oct,2023
ご利用いただきありがとうございます。またのご利用お待ちしております。

6/10 Okay

Tasuku

Stayed 3 nights in Oct 2023
Response from 従業員一同 on 31 Oct,2023
ご利用いただきありがとうございます。またのご利用お待ちしております。

6/10 Okay

Akio

Stayed 1 night in Sep 2023
Response from 従業員一同 on 31 Oct,2023
ご利用いただきありがとうございます。またのご利用お待ちしております。

4/10 Poor

Shoya

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from 従業員一同 on 28 Sept,2023
ご利用いただきありがとうございます。またのご利用お待ちしております。

4/10 Poor

??

Stayed 1 night in Sep 2023
Response from 従業員一同 on 26 Sept,2023
ご利用いただきありがとうございます。またのご利用お待ちしております。

6/10 Okay

ミチヒロ

入り口が扉で内側から鍵がかけられるのは安心感があっていいのではと思いました。
Stayed 1 night in Sep 2023
Response from 従業員一同 on 6 Sept,2023
この度はご利用ありがとうございました。またのご利用お待ちしております。

8/10 Good

まひろ

普通によいところでした
Stayed 2 nights in Aug 2023
Response from 従業員一同 on 6 Sept,2023
この度はご利用ありがとうございました。またのご利用お待ちしております。

8/10 Good

Yuto

Stayed 1 night in Aug 2023
Response from 従業員一同 on 6 Sept,2023
この度はご利用ありがとうございました。またのご利用お待ちしております。

4/10 Poor

Shigeo

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from 従業員一同 on 26 Sept,2023
またのご利用お待ちしております。

8/10 Good

RIEKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from 従業員一同 on 23 Aug,2023
この度はご利用ありがとうございました。またのご利用お待ちしております。

6/10 Okay

Satoshi

Business traveller
いたって普通です。
Stayed 1 night in Jul 2023
Response from 従業員一同 on 31 Jul,2023
またのご利用お待ちしております。

8/10 Good

ふさこ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
駅に近く飲食店も多いのでとっても便利でした。
Stayed 2 nights in Jul 2023
Response from Staff on 24 Jul,2023
この度はご利用ありがとうございました。またのご利用お待ちしております。

4/10 Poor

???

Disliked: Cleanliness, property conditions & facilities
１回泊まったら十分です。もう泊まろうとは思えません…
Stayed 1 night in Jul 2023
Response from Staff on 24 Jul,2023
申し訳ございません。この度はご利用ありがとうございました。

6/10 Okay

?

Stayed 1 night in Jul 2023
Response from 従業員一同 on 31 Jul,2023
またのご利用お待ちしております。

8/10 Good

AKIRA

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from 従業員一同 on 7 Jul,2023
またのご利用お待ちしております。

2/10 Terrible

Wai Lung

Disliked: Cleanliness, staff & service, property conditions & facilities
とても綺麗じゃない。 店員が悪い。
Stayed 4 nights in Jun 2023
Response from 従業員一同 on 27 Jun,2023
貴重なご意見ありがとうございます。不快な想いをさせてしまい申し訳ありませんでした。改善するよう努力致します。

6/10 Okay

サオリ

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from 従業員一同 on 27 Jun,2023
またのご利用お待ちしております。

8/10 Good

Akio

Stayed 1 night in Jun 2023
Response from 従業員一同 on 7 Jul,2023
またのご利用お待ちしております。

10/10 Excellent

しょうへい

Liked: Cleanliness, staff & service, property conditions & facilities
安くて良い宿でした
Stayed 1 night in May 2023
Response from 従業員一同 on 11 Jun,2023
またのご利用お待ちしております。

8/10 Good

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from 従業員一同 on 19 May,2023
またのご利用お待ちしております。

8/10 Good

ASAMI

Stayed 2 nights in May 2023
Response from 従業員一同 on 11 Jun,2023
またのご利用お待ちしております。

10/10 Excellent

Wuhsien

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2023
Response from 従業員一同 on 9 May,2023
またのご利用お待ちしております。