Excellent property with heated toilet seats, large bathing area, comfortable bedding and friendly English-speaking staff. I stayed 5 nights here and have no complaints. The lobby is stocked with plentiful toiletries (including toner, face wash and mouthwash for the ladies). The property has internal access to a 24/7 hour 7-Eleven store which is mighty convenient and housekeeping cleans your room daily. I always returned to a perfect room with toiletries stocked. Amazing stay, located close to the Metropolitan Observation Deck building and the Shinjuku Station, both about 10 minutes walking. If you book a taxi with the hotel, there's a private pickup garage area (away from the elements) and last if you ever need local reservations the front desk agents will be more than happy to help you! Loved staying here and will definitely consider it again. That said, know that this property is a business-hotel so it's better for small groups.