Exterior detail

Reviews of Flexstay Inn Higashi-Jujo

2.5 out of 5
Flexstay Inn Higashi-Jujo
2-10-2, Nakajujo, Kita-ku, Tokyo, Tokyo-to

Reviews

7.4

Good

Rating 10 - Excellent. 116 out of 486 reviews" "
Rating 8 - Good. 161 out of 486 reviews" "
Rating 6 - Okay. 138 out of 486 reviews" "
Rating 4 - Poor. 47 out of 486 reviews" "
Rating 2 - Terrible. 24 out of 486 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Marian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I liked that it was as minimalist as I imagined for the price. It being immediately next to the subway line was very convenient. Some people might not like the occasional train going by. The water for the shower was kinda lukewarm though a couple of times.
Stayed 3 nights in Mar 2024
Response from フレックステイイイン東十条 on 3 Apr,2024
Thank you very much for using Flexstay Inn Higashijujo.Although this hotel is small, we are happy to hear that you enjoyed the minimalist feel.Although the hotel is close to the station, you can sometimes hear the sound of trains at night. We hope that you will consider this carefully.All of our staff are looking forward to your next visit.

10/10 Excellent

Estela Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, the rooms are cozy and cost effective. I do wish there was a grocery store nearby, since the rooms have a little kitchen, but other than that. The location is quite convenient and not too far from the city center
Stayed 11 nights in Dec 2023
Response from FLEXSTAY INN Higashi-Jujo on 16 Jan,2024
Thank you very much for staying at Flexstay Inn Higashijujo.We are very happy if we were able to provide you with a comfortable and cost-effective stay.This hotel is located 2 minutes walk from JR Higashijujo Station, so it was easy to access major stations in Tokyo.Thank you for your warm review.We look forward to seeing you again.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7eleven right across from the hotel. Transportation was very close. The staff were helpful and very quiet area.
Stayed 15 nights in Nov 2023
Response from FLEXSTAY INN Higashi-Jujo on 16 Jan,2024
Thank you very much for using Flexstay Inn Higashijujo.The famous Japanese convenience store 7-11'' is just a short walk from this hotel, so you won't have to worry about finding basic daily necessities.Also, although this hotel is located on the south side of the station, there are several restaurants on the north side, so please feel free to ask the front desk staff for any inquiries regarding meals.We would be happy if you could continue to support our hotel in the future.Best regards.

10/10 Excellent

behrooz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing i am coming again it’s right next to a 711 and the train is 1 min walk
Stayed 11 nights in Sep 2023
Response from FLEXSTAY INN Higashi-Jujo on 3 Dec,2023
Thank you for choosing Flexstay Inn Higashijujo.We are very honored to have received this amazing rating from you.It's very close to the JR station, so it was very convenient for both sightseeing and business.All the staff are looking forward to your next visit.Best regards.

8/10 Good

Theeradej

Liked: Staff & service
Stayed 7 nights in Nov 2023
Response from FLEXSTAY INN Higashi-Jujo on 29 Nov,2023
Thank you for staying at Flexstay Inn Higashijujo.We are very happy that you had a satisfying trip.How was Tokyo for you?If you liked our stay, we would be honored if you choose this hotel when you come again.

4/10 Poor

Georgina

Disliked: Cleanliness, property conditions & facilities
Stayed 9 nights in Nov 2023
Response from FLEXSTAY INN Higashi-Jujo on 26 Nov,2023
Thank you for using Flexstay Inn Higashijujo.However, it seems that we were unable to provide you with a satisfactory accommodation. sorry.We would like to make further efforts to make the hotel even better.We are looking forward to having you stay with us again.Sincerely.

8/10 Good

Saskia

Liked: Cleanliness, staff & service, property conditions & facilities
Really liked this property, lovely staff and right next to Higashi Jujo Station so really easy to get where you want to go each day. All staff members knew a basic level of English which was very helpful. Room is quite small but that was what I was expecting so no complaints. Didn’t find the noise from the trains very loud or disturb my sleep but you can bring earplugs just in case. I booked a smoking room due to what was available and price and it barely smelt at all.
Stayed 12 nights in Oct 2023
Response from FLEXSTAY INN Higashi-Jujo on 15 Nov,2023
Thank you very much for using Flexstay Inn Higashijujo.How was your trip to Tokyo?We would be very happy if you had good memories of Flexstay Inn Higashijujo during your stay in Japan.All the staff are looking forward to your next visit.Best regards.

10/10 Excellent

Thitima, Bangrak

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to train station and able to walk to shopping arcade. I have stayed here 2 times this year.
Stayed 4 nights in Nov 2023
Response from FLEXSTAY INN Higashi-Jujo on 8 Nov,2023
Thank you for using Flexstay Inn Higashijujo.We are very happy that you used this hotel twice.This hotel is located right next to Higashijujo Station, and there are convenience stores and restaurants nearby, so it was very convenient.We look forward to your next stay.Sincerely.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from FLEXSTAY INN Higashi-Jujo on 3 Nov,2023
Thank you for using Flexstay Inn Higashijujo.We are very honored that we were able to provide you with a satisfactory stay.Please come again. We are all waiting.Best regards.

10/10 Excellent

Nica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get more than what you pay for!!! We had a great time staying in Flexstay. The room was small for 2 of us(me and my partner) but it was definitely manageable as we mainly use it to sleep at night after long walks. It was also old but complete with the basics and was even surprised that they have charger cords for different kinds of devices. Definitely a plus for me! Aside from the cleanliness, the location was also accessible- it’s near 2 JR stations. There’s a convenient store opposite and small eatery just outside the hotel and within 2 mins walk. They also offer toiletries including yukata which is very handy. And has laundry and dryer room. Overall, it’s a great place for those who are budgeting! You get more than what you pay for☺️
Stayed 3 nights in Oct 2023
Response from FLEXSTAY INN Higashi Jujo Frontdesk on 15 Oct,2023
Thank you for staying at Flexstay Inn Higashijujo.We would be very happy if you were able to enjoy a comfortable stay that was reasonably priced and had everything you needed.The train line is also very close, so I think it was very convenient for sightseeing and business.Thank you for your kind review.We look forward to seeing you again.Best regards.

10/10 Excellent

Noel

Liked: Staff & service, amenities, property conditions & facilities
My first time ever in japan and stayed here! Super convenient because it’s a short walk from TWO stations, also just 2 stops away from ikebukuro There is a 7-11 across the street which makes it really easy for late night snacks It’s a nice place to stay if you’re planning to be out all day. Nothing luxurious, just a regular room. Great for your budget, would definitely stay here again
Stayed 11 nights in Sep 2023
Response from FLEXSTAY INN Higashi Jujo Frontdesk on 18 Sept,2023
Thank you very much for staying at Flexstay Inn Higashijujo. We are very happy that you appreciated the location and convenience of our hotel. We will continue our effort to provide the best service for our guests. Last but not least, we would like to thank you for taking the time out of your busy schedule to cooperate with our PR. We hope that you will choose us again when you visit Japan.

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was small and compact with everything we needed. Location is perfect. Would definitely stay again.
Stayed 10 nights in Sep 2023
Response from FLEXSTAY INN Higashi Jujo Frontdesk on 17 Sept,2023
Thank you for staying at Flexstay Inn Higashijujo.We are very proud to have received such a high evaluation from you.We hope that you will choose this hotel again when you visit Japan again.Thank you for your review.Best regards.

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very friendly and helpful! Rooms are quite small and old. There is a lift and washing room. Property is very near a train station and 7-11. Are is suburban, nice and quiet, but very close to a train station.
Response from FLEXSTAY INN Higashi Jujo Frontdesk on 23 Aug,2023
Thank you for staying at FLEXSTAY INN Higashi Jujo. We are very happy that you appreciated the location of our hotel and the service of the front desk staff. We are very happy to read such happy and grateful words. The room will be narrow due to its structure, but all the staff will continue to devote themselves to making it a place that will make our customers even more happy so that we can cover it.We would appreciate it if you could add it to one of your options when you come to the area around our hotel.Last but not least, we would like to thank you for taking time out of your busy schedules to post.We are looking forward to seeing you again.

8/10 Good

Declan

Liked: Staff & service
It’s in a nice area, right next to a JR station. Plus it has a 7-11 right across the street. The room itself was good for the price. Has its own bathroom which is a big plus. The room itself wasn’t super clean. The sheets and towels had stains and the walls and floor were dirty, but overall wasn’t too bad. Especially if you’re just sleeping there. I’d recommend it to solo travellers who plan to be out a lot.
Stayed 8 nights in Aug 2023
Response from FLEXSTAY INN Higashi Jujo Frontdesk on 18 Aug,2023
Thank you for staying at FLEXSTAY INN Higashi Jujo. We are very pleased that you appreciated the location and room facilities of our hotel. We apologize for the inconvenience caused by the lack of towels and sheets. We will do our best to ensure that this does not happen again in the future. Defective items can be exchanged at the front desk. Please feel free to contact us.Last but not least, thank you very much for your cooperation in the PR despite your busy schedule.If you have another chance, please visit us. We hope to see you again.

8/10 Good

Thitima, Bangrak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, next to shopping street and train stations. Room and facilities much improved compared to before COVID-19.
Response from FLEXSTAY INN Higashi-Jujo on 7 Aug,2023
Thank you for staying at FLEXSTAY INN Higashi Jujo.This hotel is close not only to the station, but also to convenience stores and shopping streets, so I think it's a very comfortable place to live.Tokyo has regained its former vitality. When you come to Tokyo again, I hope that you will choose this hotel again too.Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great room and overall it was excellent. My phone was stolen, and the staff were great in helping me following this. Having a sever allergy to shrimp, they translated ingredients for me when I had difficulty with Kanji, which saved my life considering I had no translation software anymore. I'll be looking to stay here every time I visit Japan.
Stayed 12 nights in Jun 2023
Response from FLEXSTAY INN Higashi Jujo Frontdesk on 16 Jul,2023
Thank you for staying at Flexstay Inn Higashi Jujo.We are very happy that you gave us a high rating for this hotel.We are also honored to have been able to help you have a comfortable journey.We are waiting for you to come to Japan again.Best regards.

10/10 Excellent

elmer, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good stay for the price. The room was definitely on the old side but was clean nonetheless. Location was amazing: in a quiet neighborhood that is literally a minute walk away from the station. Friendly and helpful staff at check in. Overall great stay, would come back again!
Response from FLEXSTAY INN Higashi Jujo Frontdesk on 4 Jun,2023
Thank you for using FLEXSTAY INN Higashi Jujo.We are happy that we were able to assist you in making your trip to Tokyo comfortable.Higashi Jujo station is easy to access to major sightseeing spots in Tokyo, so I hope you enjoyed it.We are waiting for you to come again.Best regards.

10/10 Excellent

Charles Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time in Japan and the staff was very polite and made my first time very enjoyable. They spoke english and helped me out whenever needed.
Stayed 15 nights in May 2023
Response from FLEXSTAY INN Higashi Jujo Frontdesk on 1 Jun,2023
Thank you for using FLEXSTAY INN Higashi Jujo. We are very happy to read that you had a great time. We are happy to be a part of a better trip for you. If you come to Japan again, we are look forward to seeing you again. Last but not least, thank you very much for your wonderful impressions during your busy schedule.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2023
Response from FLEXSTAY INN Higashi-Jujo on 31 May,2023
Thank you for using FLEXSTAY INN Higashi Jujo. This hotel is very close to Higashi-Jujo Station and provides easy access to the city center. I think it will be a very good choice when sightseeing in Tokyo. We await your return. Best regards.

8/10 Good

Aitana

Liked: Cleanliness, staff & service, amenities
Stayed 12 nights in Apr 2023
Response from FLEXSTAY INN Higashi Jujo Frontdesk on 15 May,2023
Thank you for using FLEXSTAY INN Higashi Jujo. We are very happy to receive a high evaluation. We will continue to aim for a higher-grade accommodation facility so that our customers can stay more comfortably. All the staff are looking forward to seeing you again.

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located with all required amenities
Stayed 7 nights in Mar 2023
Response from FLEXSTAY INN Higashi Jujo Frontdesk on 6 Apr,2023
Thank you for using FLEXSTAY INN Higashi Jujo. We are very happy to hear that you appreciated the cost performance and the cleanliness of the room. We will continue to aim for a higher-ranked accommodation facility so that we can help our customers have a more comfortable stay. All the staff are looking forward to seeing you again.

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2023
Response from FLEXSTAY INN Higashi Jujo Frontdesk on 5 Apr,2023
Thank you for using FLEXSTAY INN Higashi Jujo.We will continue to aim for a higher-ranked accommodation facility so that we can help our customers have a more comfortable stay. All the staff are looking forward to seeing you again.

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Very convenient location having two JR train stations (Jujo and Higashi-Jujo) nearby. Also has convenience stores, shopping mall, theater, and a variety of restaurants within close walking distance. Staff is very helpful and friendly. Rooms are very nice for the price. Highly recommend and will rent Flexstay again. Thank You!
Response from FLEXSTAY INN Higashi-Jujo on 17 Jan,2023
Thank you very much for using our hotel from among the many accommodation facilities. In our hotel, even smoking rooms are properly deodorized. We apologize for the inconvenience caused by the narrowness of the room.Finally, when you come to the area again, please use our hotel.Thank you very much.

2/10 Terrible

Eric

Stayed 10 nights in Dec 2022
Response from FLEXSTAY INN Higashi-Jujo on 8 Nov,2023
Thank you for using Flexstay Inn Higashijujo.However, we are sorry that your stay was not satisfactory.We would like to work hard to make the hotel even better.We are looking forward to our next stay.Sincerely.

6/10 Okay

Antonio Junior

Travelled with partner
Disliked: Staff & service
My wife and I stayed for 2 weeks in a smoking room in the beginning of January. We don't smoke and feared our room would have a strong smell but that wasn't the case. The room itself was fine, no complaints considering the low price per night. However, if my wife and I were any taller, the room would feel a constricting. Getting new towels requires a small payment. The best part about this hotel for us was the location. Quiet and VERY close to the Higashi-Jujo train station. Overall, an ok hotel.
Response from FLEXSTAY INN Higashi Jujo Frontdesk on 22 Jan,2023
Thank you for staying at FLEXSTAY INN Higashi Jujo.We are pleased to read that you were satisfied with the location of our hotel and all the staff.Therefore,we are very sorry for the disappointment. As for the building and facilities, we really very appreciate your kind understanding that immediate alteration is realistically impossible.We hope that you will consider us again as one of your options when you come to our hotel. Last but not least, thank you for posting your review while you are busy.

8/10 Good

TIFFANIE LEE

Travelled with partner
Liked: Cleanliness, staff & service
If you're ok with a very small space then it is fine. As for my partner & I, it became crowded after the 3rd day. We had to climb over the bed to access our luggage, unpack, pack, use the table, open the window. The bed is not at spacious if you have a mover when your sleeping (LOL). It is in the way to have more space. We were right across a 7-11 so it was very convenient for late night snack run. A small shopping mall is a few minutes away (literally 5 mins). 2 train stations are close by this area. Lot of izakayas around. The best was E-pronto's crab cake sandwich only served in the mornings :(. Overall, if you don't like small spaces this is not the place to stay. Other than that a 2-week stay was great.
Stayed 10 nights in Dec 2022
Response from フレックステイイン東十条 on 29 Dec,2022
Dear Guest, Thank you for spending your time to give us a straight feedback at our FLEXSTAY INN Higashi-Jujo. We are very sorry for the disappointment. As for the building and facilities, we really very appreciate your kind understanding that immediate alteration is realistically impossible. Therefore, every staff member at our hotel will be working tirelessly to improve the level of our service in order to meet the expectation of our guests. Your opinion is very important for us to constantly improve our service. We hope this experience would not discourage you to return, and we would be sincerely grateful if you would grant us another chance to have you as our guest in the future. Sincerely, Tetsuya Watanabe, Manager, FLEXSTAY INN Higashi-Jujo

4/10 Poor

Edwin

Business traveller
Disliked: Amenities, property conditions & facilities
Not worth it at any price
Stayed 1 night in Feb 2022
Response from Manager, FLEXSTAY INN Higashi-Jujo on 11 Feb,2022
Dear Guest, Thank you for spending your time to give us a straight feedback at our FLEXSTAY INN Higashi-Jujo. We are very sorry for the disappointment. We apologize that your stay with us was less than ideal. As for the building and facilities, we really very appreciate your kind understanding that immediate alteration is realistically impossible. Therefore, every staff member at our hotel will be working tirelessly to improve the level of our service in order to meet the expectation of our guests. Your opinion is very important for us to constantly improve our service. We hope this experience would not discourage you to return, and we would be sincerely grateful if you would grant us another chance to have you as our guest in the future. Sincerely, Tetsuya Watanabe, Manager, FLEXSTAY INN Higashi-Jujo

8/10 Good

Hossain

Stayed 2 nights in Dec 2021
Response from フレックステイイン東十条 フロント on 26 Dec,2022
この度は、フレックステイイン東十条にご滞在いただき、誠にありがとうございます。また高評価をいただきましたこと感謝申し上げます。お客様一人ひとりに合った心からのおもてなしができるホテルであるよう、スタッフ一丸となり、精進させていただきます。 最後になりますが、ご多忙の中ご投稿ありがとうございます。

10/10 Excellent

Reza, Malaysia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good for bag packers. Walking distance to Higashi-Jujo Station (1 min), 7- eleven just opposite the hotel. Very peace environment. You get on what you paid! Very recommended. Surely will stay here again next time!
Stayed 5 nights in Jan 2020
Response from FEXSTAY INN Higashi Jujo on 6 Feb,2020
Thank you for your nice comments regarding your recent stay at our FLEXSTAY INN Higashi-Jujo. We appreciate all your comments that will certainly encourage other readers to stay with us. We are glad that we could exceed your expectations. Please recommend us to your family and friends.We would be delighted to welcome you back soon again. Sincerely, Yoshikawa, Front, FEXSTAY INN Higashi Jujo

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020
Response from Yoshikawa, Front, FLEXSTAY INN Higashi-Jujo on 14 Jan,2020
Dear Guest, Thank you very much for your input after your recent stay at our FLEXSTAY INN Higashi-Jujo. Please recommend us also to your friends and family. Looking forward to your soon return. Sincerely, Yoshikawa, Front, FLEXSTAY INN Higashi-Jujo

10/10 Excellent

Charlie, Tampa Bay area FL

Liked: Cleanliness, amenities
I liked the fridge and microwave. I also actually liked that cleaning service doesn't come in as I prefer that my room remains secure.
Stayed 9 nights in Nov 2019
Response from Kim hansol FLEXSTAY INN Higashi Jujo on 1 Dec,2019
Dear Guest. Thank you for staying at FLEXSTAY INN Higashi Jujo. We are glad that you were satisfied with our facility and service. When you come back to Tokyo,we will look forward to seeing you again. Thank you for sharing your review with us. Kim hansol,FLEXSTAY INN, Reception.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, messy, and noisy
Not recommend to others. I paid ¥8,500/night, but it is not $8,500 worth hotel in Higashi Jyujyo. 1. It’s a very old room and not renovated that make us feel like it’s dirty. In facts, there are some molds. 2. Next the train rails and super noisy 3. Did not have a bathroom sink and it’s difficult to wash face and others 4. People use it as an apartment and people are making noises in a hall ways and everywhere.
Stayed 2 nights in Oct 2019
Response from フレックスステイイン東十条 マネージャー 磯谷 靖人 on 27 Oct,2019
Thank you for staying at Flexstay Inn Higashi-Jujo for this occasion. However, as the person in charge, I deeply apologize for not being able to have a satisfactory stay. On a daily basis, we have instructed our cleaning staff to improve the quality of room cleaning, but we would like to apologize again for making you feel uncomfortable due to the insufficient guidance. Also, at our building, front desk staff are patrolling the building, so if we think it will bother other customers, we will directly inform them. We are very sorry that you pointed out that we could not relax because we were not thorough. We have received similar comments from our guests regarding the aging of guest rooms. The hotel is proceeding with a planned renovation of the guest rooms, and there are several rooms scheduled to be renovated this autumn as well, so we are planning to install the washstand you pointed out in the unit bath. It is irreparable that you have caused a lot of trouble during your stay this time, but if you make a reservation for the next time, we would appreciate it if you could consider a non-smoking room. In order not to waste your valuable suggestions and opinions, we will make our hotel more comfortable for our guests. Flexstay Inn Higashi-Jujo Manager Yasuto Isogai

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Yoko Shukunobe, Reception on 1 Oct,2019
Dear Guest, Thank you very much for staying at FLEXSTAY INN Higashi Jujo. We sincerely appreciate for you taking time to review your stay. We are very pleased by your warm review. We will strive for better services, so that you would have more comfortable time at our hotel when you come back to Tokyo in the future. We hope to serve you again. Sincerely, Yoko Shukunobe, FLEXSTAY INN Higashi Jujo, Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from FLEXSTAY INN Higashi Jujo Yuki Kawaida Reception on 8 Sept,2019
Dear Guest, Thank you very much for staying at FLEXSTAY INN Higashi Jujo. We are very pleased by your review and glad that you had a great time during your stay. When you have another time to come back to Tokyo, we will look forward to serving you again. Sincerely,Yuki Kawaida,Reception

6/10 Okay

Verified traveller

Stayed 3 nights in Aug 2019
Response from FLEXSTAY INN Higashi Jujo,Yuki Kawaida, Reception on 20 Aug,2019
Dear Guest, Thank you very much for staying at FLEXSTAY INN Higashi Jujo. We sincerely appreciate for you taking time to share your review. We hope that you spent a comfortable time during your stay. When you have another time to come back to Tokyo, we will look forward to serving you again. Sincerely,Yuki Kawaida,Reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019
Response from Yoko S. FLEXSTAY INN Higashi Jujo Reception on 24 Jun,2019
Dear Guest, Thank you very much for staying at FLEXSTAY INN Higashi Jujo. We sincerely hope that you had a comfortable time during your stay. We will strive for better services. We hope to server you again when you come back to Tokyo in the future. Sincerely, Yoko Shukunobe, Reception

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME
YOKO WAS AMAZING
Stayed 10 nights in May 2019
Response from Yoko Shukunobe, FLEXSTAY INN Higshi Jujo, Receptio on 21 May,2019
Dear Guest, Thank you very much for staying at FLEXSTAY INN Higashi Jujo. I was very flattered by your warm comment. All staff members make every possible effort to have our guest to spend comfortable time at our hotel. We will strive for better services. When you come back to Tokyo in the future, we hope to serve you again. Thank you very much for taking time to review your stay. Sincerely, Yoko Shukunobe, FLEXSTAY INN Higashi Jujo, Reception

4/10 Poor

Michael

Disliked: Property conditions & facilities, room comfort
The hotel is close to 2 train stations.
Stayed 4 nights in May 2019
Response from Yuki Kawaida,Reception on 19 May,2019
Dear Guest, Thank you very much for staying at FLEXSTAY INN Higashi Jujo. We hope that you had a great time during your stay. We are glad that you found our hotel convenient. The nearest JR station is Higashi Jujo station on Keihin Tohoku Line. There is another station within walking distance.When you have another chance to visit Tokyo,we will look forward to serving you again. Thank you very much for taking time to share your comment. Sincerely,Yuki kawaida,Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from FLEXSTAY INN Higashi Jujo, Reception on 16 May,2019
Dear Guest, Thank you very much for staying at FLEXSTAY INN Higashi Jujo. We sincerely hope that you had a comfortable time during your stay. We are very glad to see your review. When you come back to Tokyo in the future, we hope to server you again. Sincerely,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Next to the metro station Convenient to approah to city center
Stayed 8 nights in Apr 2019
Response from FLEXSTAY INN Higashi Jujo Yuki Kawaida on 7 May,2019
Dear Guest, Thank you very much for staying at FLEXSTAY INN Higashi Jujo. We sincerely hope that you spent comfortable time during your stay. We are glad that you found our hotel convenient. The nearest JR Higashi Jujo station on Keihin Tohoku Line. There is another station within walking distance. When you visit Tokyo again in the future,we hope to serve you again. Thank you very much for taking time to share your comment. Sincerely, Yuki kawaida,Reception

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location with cheap price hotel. the price provide a fair enough service.
Stayed 3 nights in Apr 2019
Response from Yoko S. FLEXSTAY INN Higashi Jujo Reception on 3 May,2019
Dear Guest, Thank you very much for staying at FLEXSTAY INN Higashi Jujo. We sincerely appreciate for you taking time to share your feedback about your stay. It seems that you were satisfied with our hotel price and services. Price may vary depending on the availability, however we will try our best to offer the best rate. When you come back to Tokyo in the future, we hope to serve you again. Again, thank you very much for your feedback. Sincerely, Yoko Shukunobe, FLEXSTAY INN Higashi Jujo, Reception

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect stay in Tokyo
Loved my time there. Great staff, excelent location (Higashi Jujo station is three mins away), it has everything you need.
Stayed 7 nights in Mar 2019
Response from Yukari Muiraoka, receptionist on 21 Apr,2019
Dear Guest, Thank you very much for staying at FLEXSTAY INN Higashi Jujo. We sincerely hope you spent comfortable time during your stay. As you mentioned,our hotel is located nearby a convenience store and JR Higashi Jujo station. Many guests found this location very accessible for sightseeing.We are glad that you were satisfied with our services. We will keep working hard to improve our services. When you visit Tokyo again in the future,we hope to serve you again. Thank you very much for taking time to share your comment. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from FLEXSTAY INN Higashi Jujo Yuki Kawaida on 18 Apr,2019
Thank you very much for staying at FLEXSTAY INN Higashi jujo. We hope that you had a great time during your stay. When you have another time to come back to Tokyo, we will look forward to serving you again. Thank you very much for taking time to share your review. Sincerely,Yuki kawaida,Reception

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Location , near to train station just 2min away
Stayed 6 nights in Jan 2019
Response from FLEXSTAY INN Higashi Jujo Yuki Kawaida on 17 Jan,2019
Dear Guest, Thank you very much for staying at FLEXSTAY INN Higashi Jujo. We sincerely appreciate for you taking time to share your comment. We hope that you had a great time during your stay.We are glad that you felt our location very convenient. It takes only a few minutes to walk from JR Higashi Jujo station to our hotel.When you have another time to come back to Tokyo, we will look forward to serving you again. Sincerely,Yuki Kawaida,FLEXSTAY INN,Reception

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really love the bedroom it smells really good and peaceful
Stayed 2 nights in Jan 2019
Response from Yoko S. FLEXSTAY INN Higashi Jujo Reception on 10 Jan,2019
Dear Guest, Thank you very much for staying at FLEXSTAY INN Higashi Jujo. We sincerely appreciate for you taking time to share your feedback. We are very glad to hear that you were satisfied with the room. We will keep working and strive for better services. We hope to serve you again in the near future. Sincerely,

8/10 Good

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & tidy.
Great Staff. Right next to the subway which was a bonus. Small room however it was clean and tidy with all that we needed for a couple of days.
Stayed 2 nights in Dec 2018
Response from FLEXSTAY INN Higashi Jujo, Reception on 28 Dec,2018
Thank you very much for staying at FLEXSTAY INN Higashi Jujo. We sincerely appreciate for you taking time to share your review. We hope that you had a great time during your stay. When you visit Tokyo again in the future, we hope to server you again.

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018
Response from フレックステイイン東十条 宿野部 on 23 Dec,2018
Dear Guest, Thank you very much for staying at FLEXSTAY INN Higashi Jujo. We sincerely appreciate for taking the time to review your stay. We will keep working hard for better services. We hope to serve you again in the near future. Sincerely, Yoko Shukunobe, FLEXSTAY INN Higashi Jujo, Reception

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The receptionist was nice. The hotel is right next to a station which is around 15 minutes from ueno. The room was quite dirty which is unusual in japan. There was dirt in various parts of the bathroom and something in the sink. The entrance and sign might look like a modern business hotels but the room looks like it hasnt been refurbished for a long time. The appliances look old and wooden things are chipped
Stayed 1 night in Dec 2018
Response from FLEXSTAY INN Higashi Jujo, Manager on 17 Dec,2018
Dear Guest, Thank you for staying at FLEXSTAY INN Higashi Jujo. We appreciate you taking the time to share your feedback with us. Please accept our sincere apologies that we failed to provide you with comfortable stay due to the insufficient room preparation. As you mentioned, the building itself is not new. Undergoing renovation work sequentially, it is, however, not realistically possible to have a full renovation of the hotel immediately. Instead, we will strive to make sure that guest rooms will be cleaned and examined thoroughly, and try to maintain the rooms as clean and comfortable as possible. Thank you once again for sharing your comment with us, and we hope you will consider our hotel for your stay again when your future travel brings you back to Tokyo. Sincerely, Tadahiro Yamamoto, Manager, FLEXSTAY INN Higashi Jujo

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very convenient to travel (near JR Higarashi-Jujo(walk3minutes) and Jujo(walk10minutes) Station. The room is so small but the price is very cheap. The hotel has washing and drying machines. The hotel staff is so kind and willing to help.
Stayed 3 nights in Dec 2018
Response from FLEXSTAY INN Higashi Jujo, Reception on 8 Dec,2018
Dear Guest, Thank you very much for staying at FLEXSTAY INN Higashi Jujo. It takes only a few minutes to walk from JR Higashi Jujo station to our hotel.Also, Higashi Jujo station is very accessible to the major sightseeing place in Tokyo.When you have another time to come back to Tokyo, we will look forward to serving you again. Sincerely,

8/10 Good

Chai, My

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location room so small
Stayed 2 nights in Nov 2018
Response from FLEXSTAY INN Higashi Jujo Yuki Kawaida on 5 Dec,2018
Dear Guest, Thank you very much for staying at FLEXSTAY INN Higashi Jujo. We sincerely appreciate for taking time to share your comment. We hope that you spent comfortable time during your stay. As you mentioned, our hotel is located nearby a convenience store and JR Higashi Jujo station. Many guests found this location very accessible for sightseeing. About the size of the room, it would be small for some guests with big luggage.However we try our best to make sure to prepare basic amenities. When you have another time to come back to Tokyo, we will look forward to serving you again. Sincerely,Yuki Kawaida,Reception