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Reviews of Flexstay Inn Tokiwadai

3 out of 5
Flexstay Inn Tokiwadai
1-52-5, Tokiwadai, Itabashi-ku, Tokyo, Tokyo-to

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 260 reviews" "
Rating 8 - Good. 109 out of 260 reviews" "
Rating 6 - Okay. 51 out of 260 reviews" "
Rating 4 - Poor. 13 out of 260 reviews" "
Rating 2 - Terrible. 13 out of 260 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jen mei

Liked: Cleanliness, amenities, property conditions & facilities
Staffs are very nice. Easy access to city center. I had a very good stay.
Stayed 20 nights in Mar 2024
Response from フレックステイイン常盤台 on 23 Apr,2024
Thank you very much for using our hotel. We are relieved that you were satisfied with your stay at our hotel.We are also very grateful for your compliments towards our staff.We will continue to strive to further improve our services so that we can provide you with a comfortable stay.All of our staff members look forward to welcoming you back. thank you very much.

8/10 Good

Shigetaka

Liked: Cleanliness, amenities, property conditions & facilities
The accommodation was refurbished from apartment. I felt ceiling was low so for tall people lots of crouching will be necessary. Apart from that, well-recommend.
Stayed 7 nights in Apr 2024
Response from フレックステイイン常盤台 on 23 Apr,2024
Thank you very much for using our hotel. We are relieved that you were satisfied with your stay at our hotel. howeverWe apologize for any inconvenience caused regarding the bathroom.Our building is compact in design.We apologize for the inconvenience, and thank you for your understanding.We hope that you will use our hotel again if you are in the area again. All of our staff are looking forward to seeing you again. thank you very much.

10/10 Excellent

SHINE HTET

Liked: Amenities
Transportation is very convenient
Stayed 7 nights in Apr 2024
Response from フレックステイイン常盤台 on 23 Apr,2024
Thank you very much for using our hotel this time. We will continue to work hard to satisfy our customers. Thank you for taking time out of your busy schedule to post. All of our staff are looking forward to welcoming you back again.

8/10 Good

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Pretty cool overall. Some appliances can be updated though or remodeled. Super great place though!
Stayed 7 nights in Feb 2024
Response from フレックステイイン常盤台 on 7 Mar,2024
Thank you very much for using our hotel this time. We will continue to work hard to satisfy our customers. Thank you for taking time out of your busy schedule to post. All of our staff are looking forward to welcoming you back again.

8/10 Good

Eric J

Liked: Cleanliness
Stayed 7 nights in Feb 2024
Response from フレックステイイン常盤台 on 7 Mar,2024
Thank you very much for using our hotel this time. We will continue to work hard to satisfy our customers. Thank you for taking time out of your busy schedule to post. All of our staff are looking forward to welcoming you back again.

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and service for the price! The property is about a 5 minute walk to the closest train station, which was a lifesaver after long days of travel and exploring - there were also many restaurants, both dine-in and takeout, along with grocery and convenience stores nearby (also 5 minutes or less of a walk). The staff was extremely friendly and helpful - when we checked in, the Front Desk staff member who checked us in explained property information in English, our primary language and gave us helpful flyers (also in English). Another front desk staff member helped me all the way through the process of sending my luggage onto our next hotel in Osaka (honestly a MUST if you’ll be traveling any other method than by car, even just in the same city) in time for it to be delivered on the day of our next check in. The room itself was spacious for myself and my brother, with separate living and bed rooms, and enough storage space for all of our baggage and purchases. The bathroom felt a slight bit cramped, but overall not too big of a bother - I think more countertop space would be helpful. Everything that we would’ve needed amenity-wise was provided, including food wares, which did come in handy for dinners in the room. It was an enjoyable stay and I will definitely be keeping this hotel in mind for my next visit!
Stayed 10 nights in Jan 2024
Response from フレックステイイン常盤台 on 8 Mar,2024
Thank you very much for using our hotel.We are relieved that you were satisfied with your stay at our hotel.The nearest station to our hotel, Tokiwadai Station on the Tobu Tojo Line, is about 13 minutes by train from Ikebukuro Station, so we hope you had a relaxing stay while having good access to the downtown area.Also, as our customers have said, there are restaurants, karaoke, and internet cafes around Tokiwadai.We are able to offer low prices by not requiring cleaning during consecutive nights.Our medium- to long-term customers are very pleased with our services.We hope that you will use our hotel again if you are in the area again. All of our staff are looking forward to seeing you again.

8/10 Good

Genet

Liked: Cleanliness, property conditions & facilities
Response from フレックステイイン常盤台 on 21 Jan,2024
Thank you very much for using our hotel. We are relieved that you were satisfied with your stay at our hotel. We hope that you will use our hotel again if you are in the area again. All of our staff are looking forward to seeing you again. thank you very much.

4/10 Poor

Ghada

Disliked: Cleanliness, property conditions & facilities
Stayed 11 nights in Dec 2023
Response from フレックステイイン常盤台 on 21 Jan,2024
Thank you for using our hotel. We are also very sorry to hear that you were not satisfied with your stay. We would like to do our best to satisfy our customers. Thank you for taking time out of your busy schedule to post. All of our staff are looking forward to welcoming you back again.

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 18 nights in Dec 2023
Response from フレックステイイン常盤台 on 21 Jan,2024
Thank you very much for using our hotel.We are relieved that you were satisfied with your stay at our hotel.The nearest station to our hotel, Tokiwadai Station on the Tobu Tojo Line, is about 13 minutes by train from Ikebukuro Station, so we hope you had a relaxing stay while having good access to the downtown area. There are also restaurants, karaoke, and internet cafes around Tokiwadai. We hope that you will use our hotel again if you are in the area again. All of our staff are looking forward to seeing you again.

8/10 Good

Maria Cecilia

Travelled with group
Liked: Cleanliness, room comfort
Stayed 9 nights in Nov 2023
Response from フレックステイイン常盤台 on 21 Jan,2024
Thank you very much for using our hotel this time. We will continue to work hard to satisfy our customers. Thank you for taking time out of your busy schedule to post. All of our staff are looking forward to welcoming you back again.

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was quick and easy. Room amenities were good. Shower was a tad short as myself and my fiancé are quite tall.
Stayed 9 nights in Nov 2023
Response from フレックステイイン常盤台 on 21 Jan,2024
Thank you very much for using our hotel.In order to make your stay even more comfortable, we would like to proactively propose renewal of plumbing equipment, etc. when plans for large-scale renovations are made in the future. Thank you very much for taking the time to write a review. All of our staff are looking forward to seeing you again.

10/10 Excellent

Ma. Afril

Liked: Cleanliness, room comfort
Stayed 8 nights in Nov 2023
Response from フレックステイイン常盤台 on 21 Jan,2024
Thank you very much for using our hotel. We are relieved that you were satisfied with your stay at our hotel. We hope that you will use our hotel again if you are in the area again. All of our staff are looking forward to seeing you again. thank you very much.

4/10 Poor

Alan

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I've stayed here before and had a great time. The people are great and I love the location. If you're not a tiny person do not let them put you in room 203. There's a drop ceiling in the shower/bath stall that comes down to hit my shoulder, and I have to keep my hand on the side of that drop so I don't smack my head into it. It's scary to lean down for soap or shampoo or anything and try to stand up without knocking yourself out or gashing your head on the corner of that dropped ceiling. Meanwhile you get all tangled up in the shower curtain. They should turn this into a storage room, or restrict it to only very short people. It's also on the noisy highway side of the property.
Stayed 7 nights in Nov 2023
Response from フレックステイイン常盤台 on 28 Nov,2023
Thank you for using our hotel this time.Thank you very much for taking the time to share your valuable feedback with us.We are sorry to hear that you were not satisfied with your stay.We apologize for not being considerate enough as there seems to be a problem with the structure of the room.As for the noise in the room, as the customer said.Some of our rooms face the main road, so some guests may be concerned about the noise of cars.If you have any room requests, please contact us in advance by phone or email.It depends on the availability of the room, but we will do our best to accommodate you.All of our staff will continue to strive to improve our services so that we can bring smiles to everyone's faces.We look forward to serving you again. Thank you for your contribution.

10/10 Excellent

Pao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel front desk agent are very nice, always greeting and willing to find a way to help as best as they can when there is a language barrier.
Stayed 7 nights in Oct 2023
Response from フレックステイイン常盤台 on 25 Oct,2023
Thank you very much for using our hotel. We are relieved that you were satisfied with your stay at our hotel.We are also grateful to receive your compliments regarding our customer service.We will continue to use the feedback we receive as encouragement to do our best to make as many customers as possible smile.We hope that you will use our hotel again if you are in the area again. All of our staff are looking forward to seeing you again. thank you very much.

10/10 Excellent

takako

Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2023
Response from フレックステイイン常盤台 on 12 Oct,2023
この度は当館をご利用頂き誠にありがとうございます。当館でのご滞在に満足いただけたようで安心しております。もし再びお客様がお近くに御用の際には是非また当館をご利用頂ければ幸いで御座います。再びお客様にお会いできることをスタッフ一同心よりお待ち申し上げております。ありがとうございました。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 14 nights in Sep 2023
Response from フレックステイイン常盤台 on 2 Oct,2023
Thank you very much for using our hotel. We are relieved that you were satisfied with your stay at our hotel. We hope that you will use our hotel again if you are in the area again. All of our staff are looking forward to seeing you again. thank you very much.

6/10 Okay

Christopher

Stayed 28 nights in Aug 2023
Response from フレックステイイン常盤台 on 2 Oct,2023
Thank you very much for using our hotel. We are relieved that you were satisfied with your stay at our hotel. We hope that you will use our hotel again if you are in the area again. All of our staff are looking forward to seeing you again. thank you very much.

8/10 Good

Saul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel for the price. Has everything you need for the price, train station is right nearby as well as a couple of restaurants and convenience stores. I will be coming back next time i'm in Japan!
Stayed 7 nights in Sep 2023
Response from フレックステイイン常盤台 on 2 Oct,2023
Thank you very much for using our hotel. We are relieved that you were satisfied with your stay at our hotel. We hope that you will use our hotel again if you are in the area again. All of our staff are looking forward to seeing you again. thank you very much.

8/10 Good

Jimmy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Simple hotel with all the facilities you need. The rooms are small, but all the utilities you need are included like heater, watercooker, cooler, vacuümcleaner, etc. Nice local neighborhood next to the trainstation.
Stayed 9 nights in Sep 2023
Response from フレックステイイン常盤台 on 20 Sept,2023
Thank you very much for using our hotel. We are relieved that you were satisfied with your stay at our hotel. We hope that you will use our hotel again if you are in the area again. All of our staff are looking forward to seeing you again. thank you very much.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2023
Response from フレックステイイン常盤台 on 20 Sept,2023
Thank you very much for using our hotel. We are relieved that you were satisfied with your stay at our hotel. We hope that you will use our hotel again if you are in the area again. All of our staff are looking forward to seeing you again. thank you very much.

10/10 Excellent

Junko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The triple (bed room choice) is very spacious with living/dining space. For the 2nd night, we switched to two rooms as one more family member arrived in Tokyo, and I asked the rooms to be on the same floor though it had been the hotel manager’s gesture to give us bigger rooms which were on different floors. They understood my needs and accommodated the request despite difficulties. They also patiently explained the pros and cons of the options for our consideration. We love their location, too.
Stayed 1 night in Aug 2023
Response from フレックステイイン常盤台 on 20 Sept,2023
Thank you very much for using our hotel. We are relieved that you were satisfied with your stay at our hotel. The nearest station to our hotel, Tokiwadai Station on the Tobu Tojo Line, is about 13 minutes by train from Ikebukuro Station, so we hope you had a relaxing stay while having good access to the downtown area. There are also restaurants, karaoke, and internet cafes around Tokiwadai. Seijo Ishii has also opened a store at the renovated north exit of the station, EQUiA Tokiwadai.If you have any room requests, please contact us in advance.We would like to do our best to accommodate you.This may be difficult depending on room availability.We appreciate your understanding in advance.We hope that you will use our hotel again if you are in the area again. All of our staff are looking forward to seeing you again.

10/10 Excellent

Anakaren

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is less than a 10 minute walk from Tokiwadai station, and there are many shops nearby. The staff was extremely kind and the rooms were quite spacious (our room had two beds). Would definitely stay here again if visiting Tokyo!!
Stayed 9 nights in Aug 2023
Response from front desk staff on 19 Aug,2023
Thank you for using our hotel this time. I am relieved that you were satisfied with your stay at our hotel. Also, thank you for your kind words about our staff. We will continue to devote ourselves to all the staff so that our customers can be satisfied in the future. We are looking forward to seeing you again.

10/10 Excellent

Jerym

Liked: Cleanliness, property conditions & facilities
Coming from Australia, it was a good local place we could explode Tokyo from
Stayed 9 nights in Jul 2023
Response from フレックステイイン常盤台 on 3 Aug,2023
Thank you very much for using our hotel this time. I am relieved that you were satisfied with your stay at our hotel. If you come to visit us again, we would appreciate it if you could use our hotel again. We are looking forward to seeing you again. thank you very much.

6/10 Okay

Angela

Liked: Cleanliness
Disliked: Property conditions & facilities
It was old a bit worn out but close to a train station and extremely cheap lovely staff
Stayed 14 nights in Jun 2023
Response from フレックステイイン常盤台 on 15 Jul,2023
Thank you very much for using our hotel this time. I am relieved that you were satisfied with your stay at our hotel. If you come to visit us again, we would appreciate it if you could use our hotel again. We are looking forward to seeing you again. thank you very much.

6/10 Okay

Yasmin Abdulkadir

Stayed 7 nights in Jun 2023
Response from フレックステイイン常盤台 on 4 Jul,2023
Thank you very much for using our hotel this time. We will continue to devote ourselves to satisfying our customers in the future. Thank you for taking time out of your busy schedule to post. We are looking forward to seeing you again.

8/10 Good

azadeh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The location is near the metro station and ther are plenty of grocery markets and dining around the area.
Response from フレックステイイン常盤台 on 23 Jun,2023
Thank you very much for using our hotel this time. I am relieved that you were satisfied with your stay at our hotel. If you come to visit us again, we would appreciate it if you could use our hotel again. We are looking forward to seeing you again. thank you very much.

10/10 Excellent

Hyza Pamela

Stayed 7 nights in May 2023
Response from フレックステイイン常盤台 on 16 Jun,2023
Thank you very much for using our hotel this time. I am relieved that you were satisfied with your stay at our hotel. If you come to visit us again, we would appreciate it if you could use our hotel again. We are looking forward to seeing you again. thank you very much.

4/10 Poor

YANGJEN LAMU

Stayed 1 night in Apr 2023
Response from フレックステイイン常盤台 on 26 May,2023
このたびは、当館をご利用頂きありがとうございました。また今回のご宿泊に関しましてご満足頂けなかったようで、誠に申し訳ございません。お客様にご満足頂けるよう精進して参りたいと存じます。お忙しい中、ご投稿頂きありがとうございます。お客様のまたのお越しをスタッフ一同、心よりお待ちしております。

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 9 nights in Apr 2023
Response from フレックステイイン常盤台 on 18 Apr,2023
Thank you very much for using our hotel this time. I am relieved that you were satisfied with your stay at our hotel. If you come to visit us again, we would appreciate it if you could use our hotel again. We are looking forward to seeing you again. thank you very much.

10/10 Excellent

Nikolas

Liked: Cleanliness, amenities, property conditions & facilities
The area surrounding the hotel is beautiful, with everything you could need within a 5 minute walk
Stayed 14 nights in Mar 2023
Response from front desk staff on 8 Apr,2023
Thank you very much for using Flexstay Inn Tokiwadai.If you can use it smoothlyAll the staff are very happy.We are looking forward to seeing you again.

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Staff is friendly and helpful. Room is nice with kitchen amenities, heater/AC and modern toilet. Hotel and rooms are very quiet.There are many stores and restaurants within walking distance. Nearby attractions include a calligraphy museum and shrine. A Inari shrine is also within reasonable walking distance. Naka- Itabashi station is a short walking distance from this location (about 10-12 minutes). Great location for using the Tobu line having two nearby stations.
Stayed 21 nights in Jan 2023
Response from front desk staff on 8 Feb,2023
Thank you very much for using Flexstay Inn Tokiwadai.If you can use it smoothlyAll the staff are very happy.We are looking forward to seeing you again.

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 7 nights in Dec 2022
Response from フレックステイイン常盤台 on 21 Jan,2023
この度は当館をご利用いただきまして誠にありがとうございました。今後ともお客様にご満足頂けるよう精進して参りたいと存じます。お忙しい中、ご投稿頂きありがとうございます。お客様のまたのお越しをスタッフ一同、心よりお待ちしております。

8/10 Good

Hirohide

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
peaceful location near by tokiwadai station. easily access to ikebukuro. the room was nice and had everything you needed. the bed was comfortable and the blanket was so warm.
Stayed 12 nights in Dec 2019
Response from FLEXSTAY INN Tokiwadai on 14 Jan,2020
Thank you very much for staying with us and giving us your valuable feedback. Your comment encourages us and we are very glad to hear that you enjoyed your stay in Tokyo and our hotel. We hope we can meet you again very soon.

10/10 Excellent

MarkH, Poulsbo, wa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cant beat it for the price. Small rooms but private bath, microwave, wifi, tv. Temp control is good. Location is a bit out of the way, but a great neighborhood with excellent store, and food options. Helpful staff.
Stayed 8 nights in Nov 2018
Response from FLEXSTAY INN Tokiwadai on 23 Apr,2019
Thank you very much for staying with us, and also giving us your feedback. We will try to make our hospitality better. If you give us the another chance to welcome you, we will try to make your stay better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Taro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地もよく綺麗で快適です
駅からも近く快適です。 部屋も綺麗です。 ワイファイが繋がりづらくなる時があるので改善されるともっと良いです。
Stayed 1 night in Jul 2018
Response from 担当:宮垣 on 8 Nov,2018
この度は当館をご利用頂き誠にありがとうございます。 また、立地、お部屋へのお褒めの言葉も大変嬉しく存じます。 WIFIはインターネットが混み合う時間帯になると繋がりにくくなることが御座います。 より快適にご滞在頂けるようできる限り努力する所存で御座います。 この度は口コミのご投稿重ねて感謝申し上げます。 お客様に再びお会いできることをスタッフ一同心よりお待ち申し上げております。

8/10 Good

Vivien

Accommodation
Beds are really small for two people , staff spoke minimal English and a little far from main city. Would have worked out cheaper to stay closer to city. Although the staff had minimal English they were very friendly
Stayed 7 nights in Sep 2018
Response from FLEXSTAY INN Tokiwadai on 23 Apr,2019
Thank you very much for staying with us and giving us your feedback. I feel sorry to read your comments on your disappointment while staying with us and please accept my most sincere apologies for not having fulfilled your expectations.We will try to make our hospitality better.

6/10 Okay

Akiko

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Well, ok for the money in Tokyo, but...
Well, you can book a nonsmoking room, but there's no such thing as nonsmoking room in this hotel. Wall paper was brown with cigarette tar.
Stayed 9 nights in Mar 2018
Response from FLEXSTAY INN Tokiwadai on 23 Apr,2019
Thank you very much for staying with us and giving us your feedback. I feel sorry to read your comments on your disappointment while staying with us and please accept my most sincere apologies for not having fulfilled your expectations.If you have any chance to come back, we are willing to welcome you for a more positive stay.

6/10 Okay

Shelley, New York

Cheap
About what you'd expect for the price. No frills, but it's clean and there are laundry facilities. No housekeeping and it's quite a ways out from Shinjuku. Heads up: check out is at 10 and the front desk will demand that you pay 2000 Yen if you're a minute late!
Stayed 9 nights in Mar 2018
Response from Flexstay Inn Tokiwadai on 10 Apr,2018
Thank you very much for staying with us, and also giving us your feedback. We will try to make our hospitality better. We are looking forward to seeing you very soon. Thank you very much for your feedback.

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable cosy bed
Very very comfortable beds. Make sure you get a room away from the main road as that is rather noisy. Washing machines and tumble dryers available. Short walk to train station.
Response from Flexstay Inn Tokiwadai on 10 Apr,2018
Thank you very much for staying with us, and also giving us your feedback. We will try to make our hospitality better. We are looking forward to seeing you very soon. Thank you very much for your feedback.

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, great ammenities
Very large room, very comfortable stay. We enjoyed that the room included a mini kitchen and bathroom, and that there was laundry services available. Wifi was excellent. Close to the train station, though we had to take at least two trains to get to most noteable places. But there are good shops and restaurants nearby. Overall we enjoyed our stay very much.
Stayed 7 nights in Dec 2017
Response from FlexStayInn Tokiwadai on 16 Jan,2018
Thank you very much for staying with us, and also giving us your feedback. We will try to make our hospitality better. We are looking forward to seeing you very soon. Thank you very much for your feedback.

10/10 Excellent

cuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017
Response from フレックステイイン常盤台 on 28 May,2018
この度はフレックステイイン常盤台をお選びいただきありがとうございました。貴重なお時間割いてのご投稿、重ねてお礼申し上げます。 また常盤台界隈にお越しの際はフレックステイイン常盤台のご利用心よりお待ち申し上げております。

8/10 Good

Herb, melbourne vic au

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad for the price
Enjoyed staying here for two weeks. Family friendly. Helpful staff. You have to be creative to maximise the use of kitchenette. Short walk to Tokiwadai station. Cons: no room service
Stayed 13 nights in Sep 2017
Response from Flexstay Inn Tokiwadai on 11 Oct,2017
Thank you very much for staying with us and giving us your feedback. Your comment encourage us and we are happy to hear that you enjoyed your stay in Japan. We hope we can see you again very soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and close to train station
Good , has ac ,mini fridge, micro, some dishes , good value for the price
Stayed 17 nights in Jun 2017
Response from FLEXSTAY INN TOKIWADAI on 13 Aug,2017
Thank you very much for staying with us and giving us the feedback. We hope you enjoyed your stay in Tokyo. We are looking forward to seeing you very soon again. Thank you for your kind words.

6/10 Okay

Jian, London

Liked: Cleanliness
Good bare bones hotel
Room was large by Japanese standards but starting to show its age; the worktop of the kitchenette was discolored and cracked, and the general look of the room, with its dark coloured wood furniture and panelling just, gave the feeling that it had seen better days. The room was clean though. The kitchenette was nothing more than a worktop next to a small sink, and was a chore to use because of the lack of space and the very low mounted cabinets that forces you to hunch over the worktop so as to avoid banging your head. The bathroom was a typical Japanese 'plastic box' bathroom, small and cramped but functional and clean. It didn't have a sink. Beds and bedding were comfy with storage space for clothes and suitcase. The hotel itself is about 5 minutes walk from Tokiwadai station, which itself is about 15 minutes (and about 165 Yen one way) from the main hub of Ikebukuro. There are small supermarkets and restaurants in the area but if you want choice, Ikebukuro is the better bet.
Thank you very much for staying with us at Flexstay Inn Tokiwadai. We appreciate your feedback and look forward to welcoming you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Can't beat that price!
Just a short ride on the tobu Tojo line out of Ikebukoro and very close to the train station makes this place a great location for someone who's looking to do tokyo on the cheap. The staff don't really speak English but they are friendly as heck! Plenty of washing machines so you're not waiting on anyone in the laundry and the rooms are actually kind of charming. You'll probably look at other reviews on here and I've got to tell you... They must have been smoking some bad granola because for the price, location and cleanliness of the hotel you absolutely can not complain. There are a few drawbacks though! Here are some pros and cons. Pros: Close (enough) to Central tokyo Very close to the local station Friendly neighbourhood Friendly staff Room was clean af Plenty of nearby restaurants Cons: Not really too many if your stay is short but I was there for just under a month, if you're similar here's a couple things to watch out for. No room cleaning - none at all, even for a month. Must pay for things like new towels/sheets etc. Ironing board not available after 6 pm Small drawbacks really, honestly though I've stayed in way worse places in tokyo, flexstay inn tokiwadai is fantastic for someone like me. Screw these spoilt kids expecting a first class reception for a budget hotel. Cheers, I'll certainly stay again!
Response from FLEXSTAY INN Tokiwadai on 23 Apr,2019
Thank you very much for your feedback and taking your time for us. We are very glad to hear that you had good stay at our hotel. We hope to see you again very soon. Thank you again for your great feedback.

6/10 Okay

Verified traveller

Liked: Staff & service
FlexStay Inn Tokiwadai
Cheap and quiet place. Hotel Staffs are friendly and can communicate in simple English. Hotel is located near train station which is about 5 minutes walk. Near the train station also has eatery, a supermarket and 24 hours shops (7-11). Room is small but with all the commodities. However, difficult to operate the water heater as you need to adjust a hot and a cold taps to get the right temperature for the water. Additional cost for room service and change of towels. You have to clear your own rubbish to a central bin at 1st floor.
Response from FLEXSTAY INN Tokiwadai on 23 Apr,2019
Thank you very much for staying with us and giving us your feedback. Your comment encourage us and we are happy to hear that you enjoyed your stay in Tokyo. We hope we can see you again very soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic budget hotel
I was very impressed by the speed and reliability of the wired internet connection. The hotel is well located near two train stations as well as supermarkets and other shopping options. There is no daily cleaning service, but the room was in very good shape upon arrival. In-room refrigerator and microwave were in excellent condition. The laundry facilities and air conditioner were easy to use even for someone without much Japanese knowledge. One inconsistency was that Expedia indicated my checkout time as 11 am, but the hotel in reality has strict rules regarding checkout at 10 am. It would be good if the staff spoke a little more English, but, then again, I should really also speak more Japanese.
Response from FLEXSTAY INN Tokiwadai on 23 Apr,2019
Thank you very much for staying with us and also giving us your feedback.We are terribly sorry about check-in time but we will try to make our hospitality better.If you have any chance to come back, we are willing to welcome you.

8/10 Good

Canadian Noob, Tokiwadai, Itabashi City, TOKYO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good environment overall, great staff
Everything u need in a budget hotel. Helpful staff, well kept and clean. In a surburban.neighbourhood of Itabashi City. McDonalds, 711, and many better places to eat. Take a local train and then use the subway everywhere else. Local people are ALWAYS courteous and helpful.
Response from FLEXSTAY INN Tokiwadai on 23 Apr,2019
Thank you very much for your feedback and taking your time for us. We are very glad to hear that you had good stay at our hotel. We hope to see you again very soon.