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Reviews of Hotel Blue Empire in Shinjuku

2.5 out of 5
Hotel Blue Empire in Shinjuku
1-15-8 Hyakunincho, Shinjuku, Tokyo, Tokyo

Reviews

7.4

Good

Rating 10 - Excellent. 24 out of 83 reviews" "
Rating 8 - Good. 25 out of 83 reviews" "
Rating 6 - Okay. 21 out of 83 reviews" "
Rating 4 - Poor. 9 out of 83 reviews" "
Rating 2 - Terrible. 4 out of 83 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for. Good location, access to JR
Stayed 5 nights in May 2024

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service
Yes I would stay here again. Very comfortable with A/C , microwave, fridge and a very good shower. Nice and quiet. Soft bed. Free umbrella
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is not a regular hotel setup. It’s more like a small Japanese apartment situation. Small clean room in a quiet little side street neighborhood. Tons of restaurants and entertainment 1block away. I’ll definitely stay here again.
Stayed 2 nights in Feb 2024

4/10 Poor

Curtis

Stayed 1 night in Nov 2023

6/10 Okay

Breanna

Travelled with partner
Disliked: Amenities
Looked a lot different from the pictures. Separate from the main building. But great walkable neighborhood, steps away from a JR line that we used pretty often.
Stayed 4 nights in Oct 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Ethan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Small room, apart from that it works fine, was clean.
Stayed 5 nights in Oct 2023

2/10 Terrible

Vince

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not stay again
The location of this hotel is pretty good, and that is the olny good thing I can say about this place. You have to check in and then walk a around the building to get to your rooms. The path to your room is like a garbage dump. The AC in our room wasn't working. We had to talk to the clerk multiple times before they are willing to check the AC for us.
Stayed 3 nights in Sep 2023

10/10 Excellent

Malena, Sacramento

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice and convenient place! Located near the JR lines so it wasn’t too far of a walk.
Stayed 5 nights in Jul 2023

6/10 Okay

A

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Misleading…
As an apartment, we were comfortable, really appreciated having two showers, two toilets, two sinks as we’re a family of four. However, the photos and description provided by the hotel are misleading. One of the pictures shows a hotel tower… the description says the hotel is ‘connected’ to the train station. Neither is true. The ‘hotel’ is a small group of repurposed apartments. The apartments are clean and of good size. Things are in good condition. What is a bit shocking and unexpected is getting to an old small back street, having to go to their other ‘hotel’ to get checked in, having to leave an ID or a 10,000 yen deposit, etc, etc. If they were honest about what the property actually is I think the apartments would be well appreciated.
Stayed 2 nights in Jul 2023

8/10 Good

Risa

Travelled with partner
Liked: Cleanliness, staff & service
Great stay for the price. Perfect location. The only con is the smell of the room, smelled like sewer all the time.
Stayed 3 nights in Jun 2023

10/10 Excellent

Cassandra

Stayed 1 night in Jun 2023

2/10 Terrible

Hang

Disliked: Cleanliness, amenities, property conditions & facilities

4/10 Poor

AKIRA, Breda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hole on the wall was surprise.
Stayed 3 nights in Dec 2022

8/10 Good

Clygie, Philippines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space is enough for 2 persons. Very comfortable and the room has everything that we need. When we came in it was spotless clean. We really enjoyed our stay and will definitely book again and recommend to friends. It is just minutes of walk to 2 train stations and very near to shopping centers, 7-eleven and restaurants. One thing that we didn’t like is that they don’t change bed covers and sheets. And the dusts that we left were still there even if they have cleaned the room. But aside from that, we really had a good stay.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensational. Almost brand new property - it's still a building site on Google Maps. We booked the family room which was incredibly spacious and provided 2 bathrooms for the 4 of us staying there. Great central location to Shinjuku and a short walk from Shin-Okubu train station. Lots of restaurants close by. Kids loved the loft beds. Staff were very helpful, stored our bags when we arrived early, spoke great english and even provided umbrellas when it started raining. The room was very clean and the provided house slippers kept it that way. 5 stars !!!!
Stayed 3 nights in Jan 2020

10/10 Excellent

Noam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay!
After a bad stay at another hotel we got to blue empire in open arms and great smile
Stayed 3 nights in Oct 2019

8/10 Good

Thelma Urizar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Sep 2019

10/10 Excellent

Izumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
We stayed here 2 nights after i read all the reviews for this hotel. Its very close to 2 train stations, very convenient. Lots of restaurants and stores. Highly recommend.
Stayed 2 nights in Sep 2019

8/10 Good

MS, Germany

Travelled with partner
Liked: Property conditions & facilities
New and petit apartment with loft. It was like experiencing a Tokyo life for a few days. You need to give ¥10,000 cash for a deposit to a check-in counter in separate building.
Stayed 2 nights in Aug 2019

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Took ten minutes to check out because the clerk needed to check the room before clearing our credit card deposit. Clerk who did check-in was very good. Very convenient location.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean hotel in a quiet area near a station. Walking distance to the Shinjuku hub. Check-in is around the corner at another hotel but they provided clear instructions for this process. There is no lift to level 2 so be mindful. They also require a Y10,000 cash deposit or surrender your passport at check-in. I would have preferred a credit card security payment with a charge-back after check-out. We had a two bed loft which provided more space as we found beds in Japan are very small for two people, by Australian standards. Good value hotel overall.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
The room was a good-sized room with a small kitchenette. I like that the toilet is separate from the shower room. I hated the fabrics of the small and large throw pillows and the runner mat, the fabric is filled with sequences which if rubbed to the skin can be irritating. The property owner should replace them with simple or plain fabric. They’re are not functional, useless and tacky looking.
Stayed 1 night in Mar 2019
Response from Blue Empire Hotel on 2 Apr,2019
Hello. This is Blue Empire Hotel. Thank you for staying. First of all, I'm so sorry. The Blue Empire Hotel is a recently opened hotel, and I didn't know that the expensive fabric(cushions) we put out for the beautiful Room would be inconvenient for you. We are preparing to replace the fabric(cushions) for our next customer. Thank you for a good opinions. We'll continue to be a Blue Empire hotel where our customers' opinions come first. Thank you. Have a good day. ^^

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
The room was a good sized room with a small kitchenette. I like that the toilet is separate from the shower room. I didn’t like the fabrics used for the throw pillows, small and large. They were sequences which if rubbed against the skin could cause irritations. Don’t use those pillows!!
Stayed 1 night in Mar 2019
Response from Blue Empire Hotel on 30 Apr,2019
Hello. This is Blue Empire Hotel. Thank you for staying. First of all, I'm so sorry. The Blue Empire Hotel is a recently opened hotel, and I didn't know that the expensive fabric(cushions) we put out for the beautiful Room would be inconvenient for you. We are preparing to replace the fabric(cushions) for our next customer. Thank you for a good opinions. We'll continue to be a Blue Empire hotel where our customers' opinions come first. Thank you. Have a good day. ^^

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

SANGHUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
화장실이 너무 깨끗해요. 화장실 예민한분이면 이곳은 강추 합니다
Stayed 2 nights in Jan 2024

4/10 Poor

Chi man ricky

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

akihisa

Stayed 1 night in Jan 2024

6/10 Okay

chi lap marco

pricing a bit high
Stayed 6 nights in Dec 2023

6/10 Okay

tsuyoshi

壁が薄いのとカギを別の場所に取りに行くのが面倒でマイナスでした。
Stayed 1 night in Nov 2023

4/10 Poor

???

Disliked: Staff & service, amenities, property conditions & facilities
ホテルだと思ったが鍵わたされ 別の場所のアパートの一室でした。 びっくりしました。保証金も入るとなり 鍵返すド戻されますが長い旅の中で アパートの一室に鍵だけ渡されて 行くのは初めてで不安でした。 部屋は綺麗に掃除されてました。

4/10 Poor

まさこ

The reception is one block away from the hotel room. It was annoying that I have to find another place to check in.
Stayed 2 nights in Oct 2023

10/10 Excellent

yudai

Stayed 1 night in Jul 2023

6/10 Okay

chiwai

Stayed 2 nights in Jul 2023

2/10 Terrible

TOMOKI

Business traveller
Disliked: Cleanliness, staff & service, room comfort
色々と気になるところが、、、
チャックインの方法が独特で、客室がある建物から100mほど先まで歩く必要があります。当日は大雨だったので、かなり不便しました。 なお、チャックインにデポジット1万円が別途必要です。チャックアウト時に返却されましたが、事前の説明はありませんでした。 客室は一見すると綺麗ですが、虫が壁に張り付いており、衛生状態は気になります。 また、下水の匂いがひどく、気分が悪くなりました。臭い取りのためか、部屋の至るところに芳香剤が置かれていましたが、下水の匂いと芳香剤の匂いが合わさり、地獄のような状況になっています。 そのほか、気になる点として、バスタブが使用できないこと、Wi-Fiの電波が弱いこと、クローゼットがないことなどたくさんありますが、何より問題だと思うのは、火災報知器が取り外されていることでしょうか。 消防法令上の義務をどう考えてるのかうかがいたいですね。
ロフトは使えないようです。
火災報知器は？
Stayed 2 nights in Jun 2023

10/10 Excellent

WENXIU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Ole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

6/10 Okay

はづき

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
お世辞にも綺麗と言える部屋ではないですが、安いですし1晩過ごすくらいならいいかなと思います。
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed is too soft. May be room is small and no chair. Guest sit on bed side and make them soft No glass or plastic cup for hot water. Only paper cup. Unbelievable Check-in counter different. Map should indicate check-in location. Search for a long while with luggages
Stayed 1 night in Mar 2023

6/10 Okay

KENTARO

Stayed 1 night in Nov 2022

6/10 Okay

Michinori

Disliked: Amenities, property conditions & facilities
髭剃りとフェイスタオルがあればよかった。 はなれのBlueの方の浴室はバスタブはなくシャワールームのみです。
Stayed 1 night in Oct 2022

2/10 Terrible

Satoshi

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
チェックインは近くにある同じ系列違うホテルで行うようになっていました。 フロントの方も親切に対応してくださり、気持ちよく宿泊できました。
Stayed 1 night in Jan 2022

6/10 Okay

RYOHEI

Travelled with group
Liked: Cleanliness
歯ブラシ等は宿泊人数分をしっかりとホテル内に用意してて欲しかったです。
Stayed 1 night in Jan 2022

6/10 Okay

KOHEI

Stayed 1 night in Jan 2022

6/10 Okay

Ryo

Business traveller
Disliked: Room comfort
滞在
ベッドが少し固かった
Stayed 2 nights in Nov 2021

8/10 Good

ミユキ

Liked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
駅も近いし、お値段も安く、新築でよかったです！
Stayed 28 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Jun 2021