In-room safe, blackout curtains, soundproofing, bed sheets

Reviews of Hotel Keihan Tsukiji Ginza Grande

3.5 out of 5
Hotel Keihan Tsukiji Ginza Grande
3 Chome-5-4 Tsukiji, Chuo-ku, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 426 out of 741 reviews" "
Rating 8 - Good. 255 out of 741 reviews" "
Rating 6 - Okay. 39 out of 741 reviews" "
Rating 4 - Poor. 9 out of 741 reviews" "
Rating 2 - Terrible. 12 out of 741 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great area. I do not like to stay in very busy city areas. We like it quaint and quiet. This was the perfect area for us. The hotel is walking distance to many restaurants, markets, luxury shopping in Ginza, and the famous Tsukiji Outer Market. For areas further away like Shibuya or Shinjuku it was easy to grab a taxi or take a train from the nearby station. The hotel itself is modern very clean and has a good restaurant on the 2nd floor. The hotel staff was very friendly and helpful. Rooms are small, but it wasn't a problem as we were sightseeing all day and were only there to sleep. I would choose to stay here again.
Stayed 3 nights in Apr 2024
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Katayama on 30 Apr,2024
Thank you for choosing to stay at HOTEL KEIHAN TSUKIJI GINZA GRANDE and for taking the time to share your experience.We are delighted to hear that you found our hotel's location convenient and that you enjoyed the surrounding area. It is wonderful to know that you appreciated the cleanliness of our modern facilities and the friendliness of our staff. We understand your preference for a quiet environment, and we are pleased that our location met your expectations. We apologize for not meeting your expectations regarding the size of the room.Should your travels bring you back to Tokyo, we would be honored to welcome you again. Best regards,

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Katayama on 30 Apr,2024
Thank you for staying at HOTEL KEIHAN TSUKIJI GINZA GRANDE.And, we are very grateful that you have taken the time to review our hotel.Did you feel comfortable during your stay?If you have any concerns, please tell us at any time.We will make further efforts to satisfy our customers.We look forward to seeing you again.Best regards,

6/10 Okay

Bridget

Liked: Cleanliness
Average. Room had space but otherwise charmless stay.
Stayed 1 night in Apr 2024
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Hiraoka on 28 Apr,2024
Thank you very much for staying at Hotel Keihan Tsukiji Ginza Grande.We would also like to thank you again for posting your review.If you have any concerns, please feel free to let us know.All of our staff will continue to work hard to provide even greater satisfaction in the future.Next time you have a chance to come to Tokyo, we hope that you will stay at Hotel Keihan Tsukiji Ginza Grande.We look forward to seeing you again.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, has everything you would need. Walking distance to everything.
Stayed 3 nights in Apr 2024
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Katayama on 21 Apr,2024
Thank you for your staying at HOTEL KEIHAN TSUKIJI GINZA GRANDE.And, we appreciate that you take the time to write a review.Thank you for your kind words of praise.Your kind words are a great motivation for us.Our entire staff will continue to strive to satisfy you in your future stay.We look forward to seeing you again.Best regards,

8/10 Good

Wai Cheong

Location is excellent. Fo 3 adults the room will be very crowded.
Stayed 4 nights in Apr 2024
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Katayama on 21 Apr,2024
Thank you for staying at our hotel.And, we are glad hear that your positive review and highlighting our excellent location. We recommend booking a more spacious room(comfort triple room) for your next visit to ensure a comfortable stay for 3 adults. Looking forward to welcoming you back soon. Best regards,

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and corner room has great view of the park. Plenty of great eating places within walking distance and subway station just across the park.
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Katayama on 15 Apr,2024
Thank you for staying at HOTEL KEIHAN TSUKIJI GINZA GRANDE.And, we appreciate that you take the time to write a review.We are glad to hear that you were satisfied with the view from your room and the location of our hotel.We will continue to strive to provide a comfortable stay for as many customers as possible.We look forward to seeing you again.Best regards,

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to subway. Many convenience stores nearby. Close and walkable to Tsukiji Market
Stayed 2 nights in Mar 2024
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Katayama on 5 Apr,2024
Thank you for staying with us.And, thank you for sharing your positive feedback. We are delighted that you found our hotel's location convenient for accessing the subway and exploring nearby attractions like Tsukiji Market. We look forward to seeing you again.Warm regards,

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, both at the reception and in the restaurant at breakfast. Easy walk to the Tsukiji subway stop.
Stayed 4 nights in Mar 2024
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Katayama on 5 Apr,2024
Thank you for stayin with us.And, thank you for your kind words about our friendly and helpful staff. We are delighted to hear that you enjoyed our convenient location near the Tsukiji subway stop. We look forward to welcoming you back soon. Best regards,

8/10 Good

gerard, North Coogee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Close to the market and a number of smaller attractive restaurants. The rooms are small like many Tokyo hotels but was more than comfortable.
Stayed 5 nights in Mar 2024
Response from Hotel Keihan Tsukiji Ginza Grande Hiraoka on 2 Apr,2024
Thank you for staying at our hotel. We sincerely apologize for not being able to meet your satisfaction during your stay. We do put extra effort in the maintenance of our facility, to offer our guests a comfortable atmosphere. We look forward to seeing you again.At last we appreciate you took the time to write this review.Best Regards

10/10 Excellent

Reza

Liked: Property conditions & facilities
Good but very tight
Stayed 2 nights in Mar 2024
Response from HOTELKEIHAN TSUKIJIGINZA GRANDE Hiraoka on 29 Mar,2024
Thank you very much for staying at Hotel Keihan Tsukiji Ginza Grande.We would also like to thank you again for posting your review.However, we apologize for not meeting your expectations regarding the size of the room.Our hotel also has larger rooms called comfort types, so if you have the opportunity, we would appreciate it if you would consider this type.In the future, all of our staff will continue to strive to provide even greater satisfaction.Next time you have a chance to come to Tokyo, we hope that you will stay at Hotel Keihan Tsukiji Ginza Grande.We look forward to seeing you again.

8/10 Good

Arthur, Brampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The triple room booked was too small for three people but probably perfect for two. Especially with luggage it was extremely cramped. But the location was awesome & the staff were pleasant & always helpful. I would never fault any staff members for not being proficient in English. To me it wasn't an issue. Really a solid hotel in a prime location.
Stayed 5 nights in Mar 2024
Response from Hotel Keihan Tsukiji Ginza Grande Hiraoka on 24 Mar,2024
Thank you very much for staying at Hotel Keihan Tsukiji Ginza Grande.We would also like to thank you again for posting your review.However, we apologize for not meeting your expectations regarding the size of the room.Our hotel also has larger rooms called comfort types, so if you have the opportunity, we would appreciate it if you would consider this type.In the future, all of our staff will continue to strive to provide even greater satisfaction.Next time you have a chance to come to Tokyo, we hope that you will stay at Hotel Keihan Tsukiji Ginza Grande.We look forward to seeing you again.

8/10 Good

Wai Man

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Hotel Keihan Tsukiji Ginza Grande Hiraoka on 24 Mar,2024
Thank you for staying with us.We appreciate that you take the time to write a review.Thank you for your kind words of praise.Your kind words are a great motivation for us.Our entire staff will continue to strive to satisfy you in your future stay.We look forward to seeing you again.Best Regards

10/10 Excellent

Susan Ann Marie

Travelled with family
Liked: Amenities, property conditions & facilities
Really enjoyed my 13 day stay in this hotel. I thought the staff was wonderful and our room was great. The one complaint is the beds were a bit too hard for my taste but that would be the only thing. There is washing and drying machines if you need to do laundry and although I didn’t eat in the restaurant, they did have a buffet style eatery. Hotel is very close to the metro station and walkable to 7Eleven and Tully’s Coffee among other cafe’s and eateries.
Stayed 12 nights in Feb 2024
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Katayama on 14 Mar,2024
Thank you for choosing to stay at HOTEL KEIHAN TSUKIJI GINZA GRANDE and for sharing your feedback. We are delighted to hear that you enjoyed your 13-day stay with us and that you found our staff wonderful and the room great. We appreciate your feedback regarding the firmness of the beds, and we will take this into consideration for future improvements. We are pleased to know that you found the convenient laundry facilities and nearby dining options satisfactory. Our hotel's proximity to the metro station and various cafes is indeed a great advantage for our guests. We look forward to welcoming you back for another pleasant stay. Warm regards,

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently located close to the train station entry, which we used daily, in addition to walking to nearby cafes, shops or ramen/sushi houses. The staff were very friendly and helpful. They would exchange our large yen bills for smaller ones and make change for us to use the laundry room. We used the laundry room twice during our stay. There are 3 machines available that do both the washing AND drying. The tv in the rooms allowed us to see if one of the machines was available or it told us how much time was left if we had clothes in them. We could also put in a 4 number pin to lock the machine, which was really nice because the machines are on the 2nd floor and our room was on the 9th floor. There were complimentary toiletries available, such as q-tips, hair ties, toothbrush with a tiny tube of toothpaste some sample-size facial cleansers and lotions and more. Our room on the 9th floor had a great view! Staff kindly called a taxi for my daughter and I when we needed to get to Haneda Airport the day we were leaving. The taxi came within 10 minutes! The only negative thing I can say about the hotel is the beds are hard as a rock and so are the tiny pillows. I had some rough nights due to the discomfort. It felt like I was sleeping on the floor for 2 weeks. We never did use the hotel restaurant, which had breakfast and dinner (for a fee). The only reason is we were always on the go and had a million choices of places to eat. I would recommend this hotel for sure.
Stayed 12 nights in Feb 2024
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Katayama on 14 Mar,2024
We are delighted to hear that you enjoyed your stay with us at HOTEL KEIHAN TSUKIJI GINZA GRANDE.It is wonderful to know that you found our location convenient and our staff friendly and helpful. We are glad that you were able to make use of our laundry facilities and found the complimentary toiletries in the room useful. Thank you for recommending our hotel. We apologize for any discomfort you experienced with the bed and pillows; your feedback is valuable to us as we strive to improve our guests' experience. Should your travels bring you back to the area, we would be honored to welcome you again.Best regards,

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Keihan was new, modern and clean. If you’re looking for quiet areas, this is the place. Breakfast was excellent and bathroom was nice
Stayed 4 nights in Mar 2024
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Hiraoka on 10 Mar,2024
Thank you very much for staying at Hotel Keihan Tsukiji Ginza Grande.We would also like to thank you for taking the time out of your busy schedule to post a review.We are very happy to hear that you enjoyed your stay with us.All of our front desk and restaurant staff will continue to strive to live up to your kind words.We hope that you will use our hotel the next time you come to Tsukiji, Tokyo.All of our staff are looking forward to seeing you again.

10/10 Excellent

Claes, Lake Forest Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024
Response from CHO on 10 Mar,2024
Thank you for staying with us.We appreciate that you take the time to write a review.Thank you for your kind words of praise.Your kind words are a great motivation for us.Our entire staff will continue to strive to satisfy you in your future stay.We look forward to seeing you again.Best RegardsHOTEL KEIHAN TSUKIJI GINZA GRANDE

8/10 Good

Kushagri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good,just 2 minutes walk from the station.Rooms are clean and decent breakfast options.
Stayed 4 nights in Mar 2024
Response from Hotel Keihan Tsukiji Ginza Grande Nishi on 6 Mar,2024
Thank you very much for staying at Hotel Keihan Tsukiji Ginza Grande.We would also like to thank you again for posting your review.Also, thank you very much for your compliments regarding the location, cleanliness of the room, and breakfast.We will continue to do our best, so we hope that you will stay with us again when you come to Tokyo.Hotel Keihan Tsukiji Ginza Grande Nishi

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a total of 3 hotels during my trip in Tokyo. I only stayed one night at this hotel and my sister and I agreed it was probably the best hotel we stayed at. The hotel and room was clean, ceilings were high, and we appreciated how spacious the lobby was and in general how spacious the hotel room was as well considering many hotels in Tokyo are quite small. We also appreciated how easy it was to control the temperature in the room (the tablet w/ controls were a great touch!). We booked this hotel a little last minute so we didn't know what to expect (we had done minimal research for this hotel), but the price was great for the quality of our stay! The location was also amazing! A nice quiet area in Ginza with nearby stations! Couldn't emphasize how great the location is. We will be booking this hotel on our next trip to Tokyo!
Stayed 1 night in Feb 2024
Response from Hotel Keihan Tsukiji Ginza Grande CHO on 28 Feb,2024
Thank you so much for your exceptional review of your stay at Hotel Keihan Tsukiji Ginza Grande. We are delighted to hear that you found our accommodations comfortable and clean.And we are pleased that you found the room to be the service to be efficient.Also, we pleased that you found the location of the hotel convenient. We are lucky to have two subway stations close by, which enables you to travel around the city with ease. We appreciate your recommendation and we can't wait to welcome you back for another delightful and relaxing stay.Warm regards,Hotel Keihan Tsukiji Ginza Grande CHO

10/10 Excellent

Jamaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Hiraoka on 2 Mar,2024
Thank you for staying with us.Thank you for taking your valuable time to write a review.Thank you for your perfect rating.Your warm evaluation is a great encouragement to us.All of our staff will continue to strive to ensure your satisfaction.I look forward to meeting again.thank you

8/10 Good

Gina

Stayed 6 nights in Feb 2024
Response from Cho on 16 Feb,2024
Thank you for staying with us.We appreciate that you take the time to write a review.Thank you for your kind words of praise.Your kind words are a great motivation for us.Our entire staff will continue to strive to satisfy you in your future stay.We look forward to seeing you again.Best RegardsHOTEL KEIHAN TSUKIJI GINZA GRANDE

10/10 Excellent

brian

Stayed 3 nights in Feb 2024
Response from Hotel Keihan Tsukiji Ginza Grande Hiraoka on 21 Mar,2024
Thank you very much for staying at Hotel Keihan Tsukiji Ginza Grande.We would also like to thank you for taking the time out of your busy schedule to post a review.We are very happy to receive a perfect rating and to know that you were satisfied with your stay.We will not rest on our laurels and will continue to push forward even further.We hope that you will use our hotel the next time you come to Tsukiji, Tokyo.All of our staff are looking forward to seeing you again.

8/10 Good

Yin Man

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Hiraoka on 3 Feb,2024
Thank you for staying with us.We appreciate that you take the time to write a review.Thank you for your kind words of praise.Your kind words are a great motivation for us.Our entire staff will continue to strive to satisfy you in your future stay.We look forward to seeing you again.Best Regards

8/10 Good

Shuqi

Stayed 4 nights in Jan 2024
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Hiraoka on 6 Feb,2024
Thank you for staying with us.We appreciate that you take the time to write a review.Thank you for your kind words of praise.Your kind words are a great motivation for us.Our entire staff will continue to strive to satisfy you in your future stay.We look forward to seeing you again.Best Regards

8/10 Good

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like all Japanese hotels, the rooms are small. This space is well laid out and very quiet and clean. It was a fine choice in a quiet neighborhood.
Stayed 1 night in Jan 2024
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE  Katayama on 14 Jan,2024
Thank you for choosing Hotel Keihan Tsukiji Ginza Grande for your stay. We appreciate your kind words about our well-laid out and quiet rooms, as well as our clean facilities.Also, we value your feedback and take note of your comment about the size of the rooms. Although it is difficult to immediately improve the size of a room, we strive to maximize the comfort and functionality of the space.Thank you once again for your review. We hope to have the pleasure of welcoming you back to our hotel in the future.Best regards,

10/10 Excellent

Mary, orinda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. We arrived way too early before check-in time. But receptionist immediately took our baggages and stored them behind the counters so we could start exploring the city. Room was big for 3 person (2 adults 19 yr. old teen). The bathroom layout was excellent, the toilet, bath, and sink were separate (with the toilet and bath in separate rooms), so it was easy for each of the 3 people in the room to do different things, vs. waiting for one person to finish using the bathroom. Very quiet, spacious, beds were comfy & clean - we had the best night sleeps out of the many cities we visited on this trip. Very accessible with Tsukiji metro station a 2-minute walk. 7-11, drug store, and great coffee shop right around the corner. The Tsukiji Outer Market (the outdoor fish market with lots of individual stalls where people go eat) is very close by. Tsukiji Hongangi (a very famous Buddhist temple) also literally right next to the hotel if that's what you like to see. Just overall great experience w. the location and condition of the property. Didn't find this location to be "far" from other areas like Ebisu, Nakameguro, Shinjiku, etc., since the metro system is so well-established and runs excellent. I would definitely keep Keihan hotels in mind if we see this chain in other locations in the future.
Stayed 2 nights in Jan 2024
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Hiraoka on 9 Jan,2024
Thank you very much for staying at Hotel Keihan Tsukiji Ginza Grande.We are very happy to hear that you enjoyed your stay with us.We will continue to strive to live up to your kind words.We would also like to thank you again for your compliments regarding our location.Our hotel is approximately 2 minutes' walk from Tsukiji Station on the Tokyo Metro Hibiya Line and approximately 3 minutes' walk from Shintomicho Station on the Yurakucho Line, so it has been well received for its convenient access to Tokyo Station and major spots in Tokyo. Masu.We are very happy to hear that you were satisfied with your stay with us.We hope that you will use our hotel again the next time you come to Tokyo.All of our staff are looking forward to seeing you again.Last but not least, thank you for taking the time out of your busy schedule to post a review.

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location, nice hotel, friendly staff, very clean. Room small but it's understandable.
Stayed 2 nights in Dec 2023
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Hiraoka on 9 Jan,2024
Thank you very much for staying at Hotel Keihan Tsukiji Ginza Grande.We would also like to thank you again for posting your review.Thank you very much for your kind words regarding the staff's response. We will continue to strive every day to be even more satisfied with the words we have received.However, we apologize for not meeting your expectations regarding the size of the room.Our hotel also has larger rooms called comfort types, so if you have the opportunity, we would appreciate it if you would consider this type.In the future, all of our staff will continue to strive to provide even greater satisfaction.Next time you have a chance to come to Tokyo, we hope that you will stay at Hotel Keihan Tsukiji Ginza Grande.We look forward to seeing you again.

8/10 Good

Terence

Stayed 7 nights in Dec 2023
Response from HOTELKEIHAN TSUKIJIGINZA GRANDE Katayama on 2 Jan,2024
Thank you for staying at our hotel.And, we appreciate that you take the time to review.Did you feel comfortable during your stay?If you have any concerns, please tell us at any time.We will make further efforts to satisfy our customers.We look forward to seeing you again.Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and excellent staff.
Stayed 7 nights in Dec 2023
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Hiraoka on 31 Dec,2023
Thank you very much for staying at Hotel Keihan Tsukiji Ginza Grande.We would also like to thank you for your compliments regarding the staff's response.The warm words from our customers are our driving force.With your kind words in mind, we will continue to strive every day to provide even greater satisfaction.We hope that you will use our hotel the next time you come to Tsukiji, Tokyo.All of our staff are looking forward to seeing you again.Last but not least, thank you for taking the time out of your busy schedule to post a review.

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a triple room which was a bit of a squeeze once you opened a suit case (probably par for Tokyo). Bed too hard and pillows not the most comfortable. But location excellent for Tsukiji and a short stroll to Ginza and the staff very helpful and friendly.
Stayed 3 nights in Dec 2023
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Hiraoka on 30 Dec,2023
Thank you very much for staying at Hotel Keihan Tsukiji Ginza Grande.We would also like to thank you again for posting your review.However, we apologize for not meeting your expectations regarding the size of the room.Our hotel also has larger rooms called comfort types, so if you have the opportunity, we would appreciate it if you would consider this type.In the future, all of our staff will continue to strive to provide even greater satisfaction.Next time you have a chance to come to Tokyo, we hope that you will stay at Hotel Keihan Tsukiji Ginza Grande.We look forward to seeing you again.

10/10 Excellent

Gong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All are prefect.
Stayed 7 nights in Dec 2023
Response from Hotel Keihan Tsukiji Ginza Grande Hiraoka on 16 Dec,2023
Thank you very much for staying at Hotel Keihan Tsukiji Ginza Grande.We are also very happy to hear that you were satisfied with your stay.The warm words from our customers are our driving force.With your kind words in mind, we will continue to strive every day to provide even greater satisfaction.We hope that you will use our hotel the next time you come to Tsukiji, Tokyo.All of our staff are looking forward to seeing you again.Last but not least, thank you for taking the time out of your busy schedule to post a review.Hotel Keihan Tsukiji Ginza Grande Hiraoka

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from HOTELKEIHAN TSUKIJIGINZA GRANDE Katayama on 14 Dec,2023
Thank you for staying at our hotel.And, we appriciate that posting your review.We are honored to receive a perfect rating.We will make further efforts to satisfy our customers.We look forward to seeing you again.Best regards,

10/10 Excellent

Kyoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通の便がよく、施設もきれいで、最上階からの眺めも素晴らしかったです。
Stayed 2 nights in Dec 2023
Response from ホテル京阪 築地銀座 グランデ 片山 on 10 Dec,2023
この度はホテル京阪 築地銀座 グランデをご利用いただきまして誠にありがとうございます。またお忙しい中、クチコミをご投稿くださいましたこと重ねて御礼申し上げます。当ホテルでのご滞在にご満足いただけたようで、大変嬉しく存じます。お客様より頂戴いたしましたお言葉や評価内容に甘んじることなく、これからも従業員一同、邁進してまいります。また機会がございましたら、是非当ホテルをご利用いただけますと幸いです。次回、お会いできます日を心よりお待ち申し上げております。

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Keihan Tsukiji Ginza Grande CHO on 8 Dec,2023
Thank you for posting your comments regarding your recent stay with us.We hope you will consider visiting us again should you return to Tokyo in the future.

8/10 Good

Yukari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from ホテル京阪 築地銀座 グランデ 片山 on 14 Dec,2023
この度はホテル京阪 築地銀座 グランデをご利用いただきまして誠にありがとうございます。またお忙しい中、レビューをご投稿くださいましたこと重ねて御礼申し上げます。ご滞在中はごゆっくりお過ごしいただけましたでしょうか?気になった点がございましたら、いつでもお申しつけくださいませ。今後もより一層 快適にご利用いただけますよう、邁進してまいりますので、また東京にお越しの際は当館をご利用いただけますと幸いです。次回のご来館を心よりお待ち申し上げております。

2/10 Terrible

kanako

Stayed 2 nights in Nov 2023
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE on 7 Dec,2023
Thank you for staying at our hotel. And, we appreciate that you take the time to to write a review.We will use the feedback we received from you as a reference when improving hotel management . We look forward to seeing you again.Best regards ,

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Katayama on 19 Nov,2023
Thank you for staying with us.And, we appreciate that you post a review.We are honored to receive a perfect rating.We will not rest on our laurels and will continue to push forward.We look forward to seeing you again.Best regrds,

10/10 Excellent

Meng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a 711 right behind the hotel, and a small fresh produce around the corner. Very convenient location for subways and small shops but also quiet enough. Breakfast selections are great. Very clean and modern rooms. Room is very small for 3 people, but reasonable considering the location. Was able to ship our luggage to the next destination, the shipping form has to be filled in Japanese, the staff is very friendly and helped us coordinating with the next hotel and filled out the form.
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Hiraoka on 10 Nov,2023
Thank you very much for staying at Hotel Keihan Tsukiji Ginza Grande.We would also like to thank you again for posting your review.However, we apologize for not meeting your expectations regarding the size of the room.Our hotel also has larger rooms called comfort types, so if you have the opportunity, we would appreciate it if you would consider this type.In the future, all of our staff will continue to strive to provide even greater satisfaction.Next time you have a chance to come to Tokyo, we hope that you will stay at Hotel Keihan Tsukiji Ginza Grande.We look forward to seeing you again.

8/10 Good

Katja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
I felt this hotel was a bit overpriced, but the rooms were quite spacious and the view was amazing. Breakfast was also good. The areas around was quite central and it's close to transportation. Would stay again.
Stayed 2 nights in Nov 2023
Response from Hotel Keihan Tsukiji Ginza Grande CHO on 6 Nov,2023
Thank you for passing on your comments regarding your stay at Hotel Keihan Tsukiji Ginza Grande.We are delighted that enjoyed your stay and room overlooking the city. And our breakfast buffet is very popular with a wide selection of options and I am pleased that you enjoyed this experience during your stay.Also we are pleased that you found our location to be convenient. We are conveniently located close to Ginza shopping area and fine restaurants.Thank you again for your time and I do hope we can welcome you back to the hotel in the near future.

10/10 Excellent

Fong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s peaceful to stay here. It is also convenient to go anywhere!
Stayed 2 nights in Oct 2023
Response from Hotel Keihan Tsukiji Ginza Grande CHO on 29 Oct,2023
Thank you for taking the time to share your comments with other travellers.We are delighted that you have enjoyed your stay with us and you have found the location of the hotel to be convenient.We look forward to your return in the future.

10/10 Excellent

Ka Wan

Stayed 4 nights in Oct 2023
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Hiraoka on 14 Nov,2023
Thank you for staying with us.We appreciate that you take the time to write a review.Thank you for your kind words of praise.Your kind words are a great motivation for us.Our entire staff will continue to strive to satisfy you in your future stay.We look forward to seeing you again.Best Regards

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area but very convenient and walkable
Stayed 3 nights in Oct 2023
Response from HOTELKEIHAN TSUKIJIGINZA GRANDE Katayama on 1 Nov,2023
Thank you for your staying with us.And, we appreciate that you take the time to write a review.We are glad that you liked the location of our hotel.We will continue to strive to improve our services without resting on our laurels.We look forward to seeing you again.Best regards,

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't fault it.
Overall a lovely stay in a very comfortable, clean hotel. Quiet rooms, reasonable breakfast, and very friendly staff. Located very conveniently close to a metro station, and walking distance to shops in Ginza.
Stayed 3 nights in Oct 2023
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Hiraoka on 11 Oct,2023
Thank you for staying with us.We appreciate that you take the time to review.Thank you for your kind words of praise for our staff.Your kind words are a great motivation for us.Our entire staff will continue to strive to satisfy you in your future stay.We look forward to seeing you again.Best Regards

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second staying there, we really like it. Its modern and quiet. 2 minutes walk to H line, 15min walk to Ginza main Street
Stayed 8 nights in Sep 2023
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE/ Katayama on 23 Sept,2023
Thank you very much for staying at our hotel.We would also like to thank you for taking the time out of your busy schedule to post a review .We are relieved that you were satisfied with the location of our hotel.We will continue to strive to satisfy as many guests as possible.If you have the opportunity to come to Tokyo again, please stay at our hotel.Best regards,

8/10 Good

Huashu

It is small but clean
Stayed 2 nights in Aug 2023
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Hiraoka on 23 Aug,2023
Thank you for staying at Hotel Keihan Tsukiji Ginza Grande.There are other rooms about the size of the room, so if you have another chance, please check it on the internet.Also, thank you for your compliments regarding the cleaning of the room.We will continue to work hard every day so that we can be more satisfied with your words.We would appreciate it if you could use our hotel the next time you come to Tsukiji, Tokyo.All the staff are looking forward to seeing you again.Last but not least, thank you for posting a review while you are busy.

10/10 Excellent

HONGJIE, Arcadia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for staying.
Stayed 3 nights in Jul 2023
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE on 9 Jul,2023
Thank you for taking the time to write a review on our hotel.We are pleased that you found the location to be convenient. We look forward to welcoming you to our hotel again in the near future.

10/10 Excellent

Jianshui, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cool
Stayed 5 nights in Jun 2023
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Hiraoka on 26 Jun,2023
Thank you for staying with us.We appreciate that you take the time to write a review.Thank you for your kind words of praise.Your kind words are a great motivation for us.Our entire staff will continue to strive to satisfy you in your future stay.We look forward to seeing you again.Best RegardsHOTEL KEIHAN TSUKIJI GINZA GRANDE

8/10 Good

Lim

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nil
Stayed 6 nights in Jun 2023
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE on 2 Jul,2023
Dear LimThank you for staying with us.We appreciate that you take the time to write a review.Thank you for your kind words of praise.Your kind words are a great motivation for us.Our entire staff will continue to strive to satisfy you in your future stay.We look forward to seeing you again.Best Regards

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Hiraoka on 20 Jun,2023
Thank you for staying with us.We appreciate that you take the time to write a review.Thank you for your kind words of praise.Your kind words are a great motivation for us.Our entire staff will continue to strive to satisfy you in your future stay.We look forward to seeing you again.Best RegardsHOTEL KEIHAN TSUKIJI GINZA GRANDE

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from HOTEL KEIHAN TSUKIJI GINZA GRANDE Hiraoka on 8 Jun,2023
Thank you for staying with us.We appreciate that you take the time to write a review.Thank you for your kind words of praise.Your kind words are a great motivation for us.Our entire staff will continue to strive to satisfy you in your future stay.We look forward to seeing you again.Best RegardsHOTEL KEIHAN TSUKIJI GINZA GRANDE

10/10 Excellent

Qingqi

Stayed 2 nights in May 2023
Response from HOTELKEIHAN TSUKIJIGINZA GRANDE on 22 Jun,2023
Thank you for staying with us.We appreciate that you take the time to write a review.Thank you for your kind words of praise.Your kind words are a great motivation for us.Our entire staff will continue to strive to satisfy you in your future stay.We look forward to seeing you again.Best Regards