Property entrance

Reviews of Hotel Oriental Express Tokyo Kamata

3 out of 5
Hotel Oriental Express Tokyo Kamata
1-3-15 Minamikamata, Ota, Tokyo, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 398 out of 696 reviews" "
Rating 8 - Good. 239 out of 696 reviews" "
Rating 6 - Okay. 45 out of 696 reviews" "
Rating 4 - Poor. 8 out of 696 reviews" "
Rating 2 - Terrible. 6 out of 696 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great for a one night! Near by market for food
Stayed 1 night in Apr 2024
Response from Hotel Oriental Express Tokyo Kamata front desk on 20 Apr,2024
First of all, thank you for stay with Hotel Oriental Express Tokyo Kamata in Japan. Actually our hotel are located on the Keikyu Kamata station. It is just few mins to our hotel. It seems very useful for many purpose of visit. We look forward to welcome you again.Best regards,

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the most comfortable beds, but the price is right and the rooms are clean. Literally steps away from the train station somehow without hearing the trains all night.
Stayed 1 night in Apr 2024
Response from Hotel Oriental Express Tokyo Kamata front desk on 16 Apr,2024
First of all, thank you for stay with Hotel Oriental Express Tokyo Kamata in Japan. And we are appreciate you for comments and rating about our hotel. Actually we set "airweave" for all rooms bedding, but very sorry to be not you felt good sleep. We will try our best for our customer. We look forward to welcome you again. Best regards,Hotel Oriental Express Tokyo Kamata front desk clerk

10/10 Excellent

Christian, Greer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall for the money this hotel is good for an overnight stay. Staff was very friendly and helpful. Beds and pillows were the most uncomfortable part of our hotel stay. Nice market area within walking distance for dining and shopping.
Stayed 1 night in Apr 2024
Response from Hotel Oriental Express Tokyo Kamata Front Desk on 12 Apr,2024
Thank you very much for choosing Hotel Oriental Express Tokyo Kamata. We are sorry to hear that you were not pleased with the Airwave bedding that we have installed in all of our rooms, which has been highly praised by our guests. We will continue to make every effort to provide you with a pleasant and comfortable stay whenever you stay with us. Thank you for taking time out of your busy schedule to send us your comments. We look forward to welcoming you again.Best regards,

10/10 Excellent

Abe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new and modern and is conveniently located a few steps away to/from a train station. It was great dealing with the staff members who are polite, efficient and helpful.
Stayed 1 night in Mar 2024
Response from Hotel Oriental Express Tokyo Kamata front desk on 25 Mar,2024
First of all, thank you for stay with Hotel Oriental Express Tokyo Kamata in Japan. And we appreciate your comments and rating about our accommodation. We will try our best for our guests from all of the world. And we look forward to welcome you again.Best regards,

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a quick overnight stay. Clean facilities, great layout of the room and very efficient staff. The vending machines on the first floor were nice.
Response from Hotel Oriental Express Tokyo Kamata front desk on 15 Mar,2024
First of all, thank you for stay with Hotel Oriental Express Tokyo Kamata in Japan. And we appreciate your comments and rating about our accommodation. Actually our hotel are located on the front area in Keikyu Kamata station. You can go Haneda airport easily by train use. We look forward to welcome you again.Best regards,

10/10 Excellent

jian ping

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, good location!
Stayed 2 nights in Mar 2024
Response from Hotel Oriental Express Tokyo Kamata front desk on 8 Mar,2024
Thank you very much for staying at Hotel Oriental Express Tokyo Kamata.We are very pleased and honoured to receive your highest rating and compliments on our service.We will continue to strive to provide better service so that our guests can use our services in the future.Thank you very much for your kind words.

10/10 Excellent

MEE LING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really perfect to us. Good location - 5 mins walk to the railway station and café. The size of the room is quite big especially we book for a room for 3 people. Bathroom is super great . Highly recommended other visitors to stay in this hotel. Thanks
Stayed 1 night in Mar 2024
Response from Front Desk Manager, Hotel Oriental Express Tokyo K on 7 Mar,2024
Thank you very much for staying at Hotel Oriental Express Tokyo Kamata.We are very happy to hear that you gave us the highest rating.We will continue to strive to provide clean and comfortable rooms for our guests.We look forward to welcoming you again.

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from フロント担当 on 21 Feb,2024
この度は、ホテルオリエンタルエクスプレス東京蒲田にご宿泊いただきまして、誠にありがとうございます。高い得点をいただき、大変嬉しく思います。皆様からの評価を励みに、今後のより良いサービス提供に努めてまいります。またお越しいただけます日を心よりお待ちしております。ホテルオリエンタルエクスプレス東京蒲田

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s walking distance from the station. The room was clean and neat. The staffs are excellent.
Stayed 1 night in Feb 2024
Response from Reception desk on 8 Feb,2024
Thank you for staying at Hotel Oriental Express Tokyo Kamata.Thank you for your compliments on our location, rooms, and staff.We are very happy to hear that you were satisfied with your stay.We would be very happy to have you stay with us again.Hotel Oriental Express Tokyo Kamata

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Oriental Express Tokyo Kamata on 25 Jan,2024
この度は、ホテルオリエンタルエクスプレス東京蒲田にご宿泊いただきまして、誠にありがとうございます。高いご評価点をいただき、大変嬉しく存じます。これからも、より良いサービスを提供していくことができますよう、努めてまいります。クチコミのご投稿、ありがとうございました。Thank you very much for staying at Hotel Oriental Express Tokyo Kamata.We are very pleased to receive a high evaluation score from you.We will continue to strive to provide you with even better service in the future.Thank you for taking the time to write a review of our hotel.

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from ホテルオリエンタルエクスプレス東京蒲田 フロント担当 on 18 Jan,2024
この度はホテルオリエンタルエクスプレス東京蒲田をご利用頂きまして誠にありがとうございます。いつご利用頂きましても気持ちよく快適にお過ごしいただけるホテルを目指し今後も精進に励んでまいります。またのご来館を心よりお待ちしております。

8/10 Good

Norie, Renton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved breakfast! And it was nice we could get free dink all day!
Stayed 13 nights in Dec 2023
Response from Hotel Oriental Express Tokyo Kamata Front Desk on 25 Dec,2023
First of all, thank you for stay with Hotel Oriental Express Tokyo Kamata in Japan. And we appreciate your comments and rating about our accommodation. Now we are providing for free cafe area for staying guests. We hope you to enjoy with Hotel Oriental Express Tokyo Kamata. And we look forward to welcome you again.Best regards,

8/10 Good

ritsuko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for one day stay. Easy access from Kamata station and room is clean and efficient, has a window that opens for fresh air. Quiet neighborhood. Only con: 1500yen breakfast has small selection of food. Very basic Japanese selection and one kind of bread. no fruits, no eggs. I’d recommend getting your own from convenience store nearby.
Stayed 1 night in Nov 2023
Response from Hotel Oriental Express Tokyo Kamata Front Desk on 29 Nov,2023
Thank you very much for staying at our hotel. We are honored to receive such high praise again.Regarding the breakfast, we regret that the variety was small and the customers were not satisfied. We will continue to discuss customer feedback with our staff and strive to improve our breakfast offerings.Thank you for your valuable feedback despite your busy schedule.

10/10 Excellent

RAWINNIPA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is very easy access with the public transportation to be near by all convenient stores, restaurants and sightseeing around the Ota City.
Stayed 2 nights in Nov 2023
Response from Hotel Oriental Express Tokyo Kamata front desk cle on 28 Nov,2023
First of all, thank you for stay with Hotel Oriental Express Tokyo Kamata in Japan. And we appreciate your comments and high rating. Our hotel are located on the front area in Keikyu Kamata station. It takes just few mins from East exit on 2nd floor of the station. And you can get to Haneda airport in 10 mins train ride. On opposite side of the station, you can find many shops and restaurants. Please enjoy your Tokyo downtown gourmet! We look forward to welcome you again.Best regards,

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for Convenience to Haneda and train system.
We loved this Hotel. So convenient to the Station and many eateries within 5 mins. The staff was always ready to help all non speaking Japan visitors. We love the large area in the lobby where you can talk or eat with your friends. Many business visitors use it to do their computer work. We didn’t have the breakfast at the hotel buffet but many travelers did. We would recommend this hotel to our friends
Stayed 4 nights in Nov 2023
Response from Hotel Oriental Express Tokyo Kamata Front STAFF on 23 Nov,2023
Thank you very much for staying at Hotel Oriental Express Tokyo Kamata.Thank you for your valuable feedback.We are very pleased to have received many compliments from you and all our staff.We will continue to improve our staff's service and provide better rooms so that our guests will be satisfied even if they recommend us to their friends.We hope that you will consider staying at our hotel from amongst the many hotels in the Kamata area next time you are in the area.Thank you for taking time out of your busy schedule to write to us.We look forward to welcoming you back to our hotel.

8/10 Good

maggie

Stayed 3 nights in Nov 2023
Response from Hotel Oriental Express Tokyo Kamata front desk on 10 Dec,2023
Thank you for stay with Hotel Oriental Express Tokyo Kamata in Japan.We look forward to welcome you again.Best regards,

10/10 Excellent

Leo, Salt Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, clean, and good services.
Stayed 1 night in Nov 2023
Response from Reception Desk on 16 Nov,2023
Thank you very much for your stay at Hotel Oriental Express Tokyo Kamata.We are very happy that you are satisfied with this stay.We are looking forward to see you again. Thank you for review.Hotel Oriental Express Tokyo Kamata

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and very clean and modern.
Everything was great! Close to the Haneda Airport, Keikyu Kamata Station, City center. There are multiple dinning options around the neighborhood. Very clean faciity and stafff are very attentive. Free breakfast is great! I would stay here again.
Stayed 1 night in Nov 2023
Response from Front Desk Staff of Hotel Oriental Express Tokyo K on 9 Nov,2023
Thank you very much for staying at our hotel.We are very happy to hear that you gave us the highest rating and that you gave our staff the highest praise.We will continue to strive to improve our services and create a comfortable space for our guests to feel at ease in our hotel.Thank you very much for taking the time out of your busy schedule to write such a wonderful review.

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Nearby 7 Eleven, Family Mart, Shops, and Restaurants. Highly recommended staff are really nice and helpful.
Stayed 2 nights in Oct 2023
Response from Hotel Oriental Express Tokyo Kamata front desk on 1 Nov,2023
First of all, thank you for stay with Hotel Oriental Express Tokyo Kamata in Japan. And we appreciate you for leaving comments and rating our accommodation. Our hotel are located on the front area in Keikyu-Kamata station 2nd east exit. You can go Haneda airport in 10 mins train ride. And also you can visit easily to center area Tokyo, Yokohama area. We look forward to welcome you again. Best regards,

10/10 Excellent

Supatthra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the miso soup machine so convenient and easy to use. The staff were so helpful and friendly. The most wonderful service.
Stayed 3 nights in Oct 2023
Response from Hotel Oriental Express Tokyo Kamata front desk on 30 Oct,2023
First of all, thank you for stay with Hotel Oriental Express Tokyo Kamata in Japan. And we appreciate you for leaving comments and rating about your stay. We try to help our customers as much as possible when they are in trouble overseas. We look forward to welcome you again. Best regards,

10/10 Excellent

Marjorie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member so nice and helpfull
Stayed 1 night in Oct 2023
Response from Hotel Oriental Express Tokyo Kamata Front Desk on 26 Oct,2023
Thank you very much for staying at Hotel Oriental Express Tokyo Kamata.We would like to thank you again for your kind words of praise regarding our staff's service.We will continue our efforts to improve our services.We look forward to welcoming you back to our hotel.

6/10 Okay

Nathaly

Travelled with partner
Liked: Staff & service, amenities
Location: Great for proximity to the airport. We spent our last night in Tokyo in this hotel after coming back from another city. Our plan was to arrive at night and early the next morning (day of our flight) drop our bags in the airport lockers, do some final sightseeing and come back to the airport in the afternoon for our flight. With that objective in mind, this hotel was great in terms of location and proximity to the Haneda airport. When riding the Shinkansen, we got off at the station before Tokyo Station and were only about a 15 min metro ride away. The trip to the airport via metro was about 20 minutes. I wouldn’t stay here for several days of sightseeing in Tokyo though, as it’s at least a 40 min metro ride to popular areas and there didn’t seem to be a lot to do in walking distance. Though there was a FamilyMart conveniently located a few steps outside the hotel. Hotel itself: The staff was incredibly kind and attentive. Really appreciated that. Although the hotel was generally clean, it didn’t feel as clean as it could especially in the room. There was a hair on our bed and the towels had a very unpleasant smell to them. The room generally smelt a bit musty, not fresh and clean. The bed was comfortable and we slept just fine for our trip. I wouldn’t had wanted to stay more than one night, though, as it didn’t feel as crisp and clean as I enjoy. But, would come back for a single night before a flight.
Stayed 1 night in Oct 2023
Response from Hotel Oriental Express Tokyo Kamata front desk on 24 Oct,2023
Thank you very much for staying at Hotel Oriental Express Tokyo Kamata.First of all, we sincerely apologize for any discomfort our guests may have experienced with the cleaning.Regarding the odor, we will try to ventilate the room on a regular basis.We will also thoroughly clean up the hair to prevent recurrence.Also, regarding the location of the hotel, as you mentioned, it is directly accessible from Haneda Airport, but it may not be suitable for guests who are staying for sightseeing in Tokyo.However, it is very easy to get to Yokohama, so why don't you go sightseeing there next time you stay at our hotel?Thank you very much for your compliments on our hotel staff.We will continue to make efforts to improve our services.We look forward to having you stay with us again.

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel beside train station making it really easy to go to/from airport. Lots of food options 10-20 min walk from hotel location
Stayed 1 night in Oct 2023
Response from Hotel Oriental Express Tokyo Kamata front desk on 18 Oct,2023
Thank you very much for staying at Hotel Oriental Express Tokyo Kamata.We are very pleased to hear that you were satisfied with our hotel location.Please consider staying at our hotel again when you use Keikyu Kamata or Shinagawa Station.All of our staff look forward to serving you again.

8/10 Good

Junko

Stayed 3 nights in Sep 2023
Response from ホテルオリエンタルエクスプレス東京蒲田フロント on 20 Oct,2023
この度はホテルオリエンタルエクスプレス東京蒲田をご利用頂きまして誠にありがとうございます。いつご利用頂きましても気持ち良く快適なご滞在を提供できますようこれからも精進に励んでまいります。またのご来館を心よりお待ちしております。

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hotel Oriental Express Tokyo Kamata Front Desk on 1 Oct,2023
hank you for staying at Hotel Oriental Express Tokyo Kamata.We are honored to receive the highest rating.We hope that you will use our hotel again in the future when you come to Japan.We look forward to welcoming you again.

8/10 Good

YOSHIMUNE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from ホテルオリエンタルエクスプレス東京蒲田 フロント担当 on 21 Sept,2023
この度はホテルオリエンタルエクスプレス東京蒲田をご利用頂きまして誠にありがとうございます。当館でのご滞在には概ねご満足いただけましたようで大変嬉しく感じております。いつご利用頂きましても気持ちよく快適なご滞在を提供出来ますよう今後も精進に努めてまいります。お忙しい中ご投稿をお寄せ頂きありがとうございます。またのご来館を心よりお待ちしております。

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful way to see Kamata
Stayed 4 nights in Sep 2023
Response from Hotel Oriental Express Tokyo Kamata front desk on 1 Nov,2023
First of all, thank you for stay with Hotel Oriental Express Tokyo Kamata in Japan. And we appreciate you for leaving comments and rating. We look forward to welcome you again.Best regards,

10/10 Excellent

Yoren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above and beyond, my first choice whenever needs a short stay around Haneda airport!
Stayed 1 night in Sep 2023
Response from Hotel Oriental Express Tokyo Kamata front desk on 14 Sept,2023
First of all, thank you for stay with Hotel Oriental Express Tokyo Kamata in Japan. And we are appreciate your comments and rating. We look forward to welcome you again. Best regards,

10/10 Excellent

Hoa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and quiet. Excellent over all.
Stayed 13 nights in Aug 2023
Response from Hotel Oriental Express Tokyo Kamata front desk on 30 Aug,2023
First of all, thank you for stay with Hotel Oriental Express Tokyo Kamata in Japan. And we appreciate your comments and rating. We look forward to welcome you again. Best regards,

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Well run by a professional and helpful staff. Great coffee service
Stayed 1 night in Jul 2023
Response from Hotel Oriental Express Tokyo Kamata front desk on 8 Aug,2023
Thank you very much for staying at Hotel Oriental Express Tokyo Kamata.Thank you again for your many compliments.We will continue to work hard every day so that our customers can spend their time comfortably.Please use the cafe space on the first floor again the next time you stay.We are looking forward to your next stay.

4/10 Poor

Hao

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from Reception desk on 20 Jul,2023
Thank you very much for staying at Hotel Oriental Express Tokyo Kamata.We are sorry that we could not provide you with a stay that met your expectations.We take your comments very seriously and will work hard to make our hotel even better in the future.Thank you for your review.Hotel Oriental Express Tokyo Kamata

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but nice hotel near Hanida airport
It's a nice functional hotel a short walk from the Kanata train station which is just a few stops from Haneda airport. My only problem was that for two people the room is small even by Japanese standards. The nearbourhood is nice and has some 24/7 convenience stores very close by.
Stayed 1 night in Jul 2023
Response from Hotel Oriental Express Tokyo Kamata Front Desk on 15 Jul,2023
Thank you for staying at our hotel this time. Thanks again for your nice comment.Were you comfortable in your room?There is also a cafe space on the first floor of the hotel where coffee and tea are provided free of charge. If you have another chance, I would appreciate it if you could use it.Thank you for taking time out of your busy schedules to submit your comments.

6/10 Okay

Kae

Stayed 1 night in Jul 2023
Response from ホテルオリエンタルエクスプレス東京蒲田 フロント担当 on 28 Jul,2023
この度はホテルオリエンタルエクスプレス東京蒲田にご宿泊頂きまして誠にありがとうございます。いつご利用頂きましても気持ちよく快適にお過ごし頂けるホテルを目指し今後も精進に励んでまいります。またのご利用を心よりお待ちしております。

8/10 Good

Ognea

Liked: Cleanliness, staff & service, property conditions & facilities
It a nice place by train station KK line ( Airport line ) and they staff is very nice . I love the location and 7-11 almost outside your door , maybe 3 min walk . I checked in late and walk out at 1 am and felt perfectly safe because the people were still coming home and stopping by 7-11 , right off the kk line. Good price .
Stayed 1 night in Jun 2023
Response from フロント担当 鈴木 on 2 Jul,2023
Thank you very much for staying at Hotel Oriental Express Tokyo Kamata.Our staff is very pleased to hear that you were satisfied with your stay.We will continue to strive to provide you with services that will not only satisfy you, but also make you want to use our hotel again.We hope you will choose our hotel the next time you visit the Kamata area.Thank you very much for taking time out of your busy schedule to write a review of our hotel.Hotel Oriental Express Tokyo Kamata

8/10 Good

Fuyuko

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very close from Keikyu Kamata sta. and convenient. We didn’t hear any noise despite the fact that the hotel appeared to be full. The room was clean, but super small. Good for a transient stay. A bonus feature was their coffee machines, which were Jura. One of the best coffee makers!
Stayed 2 nights in Jun 2023
Response from Reception Desk on 25 Jun,2023
Thank you very much for staying at Hotel Oriental Express Tokyo Kamata.Thank you for your compliments on the location and cleanliness.We are glad you were satisfied with our coffee service.We are sorry to hear that you were not satisfied with the size of the room.Based on your comments, we will continue to strive to provide services that will satisfy our guests.Thank you for taking the time to share your comments with us.Hotel Oriental Express Tokyo Kamata

10/10 Excellent

Michelle, Petrolia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Front Desk Manager, Hotel Oriental Express Tokyo K on 18 Jun,2023
Thank you very much for choosing our hotel. We are very pleased to receive your highest rating.We look forward to having you stay with us again in the future.

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities
京急蒲田からのアクセスが良く、24時間営業のコンビニもすぐ近くでした。部屋は狭いながらも、ベッドが壁に面していないのが良かったです。
Stayed 1 night in Jun 2023
Response from ホテルオリエンタルエクスプレス東京蒲田 フロント担当 on 17 Jun,2023
この度はホテルオリエンタルエクスプレス東京蒲田をご利用頂きまして誠にありがとうございます。概ねご満足いただけましたようで大変嬉しく感じております。当館は京急蒲田駅東口より徒歩約3分の大変便利な立地でございます。羽田空港はもとより、東京中心部、横浜へも簡単にお越し頂けますのでそちらへお越しの際にもぜひご利用くださいませ。またご利用頂ける日を心よりお待ちしております。

8/10 Good

SATSUKI, fujisaki narashino-city

Liked: Cleanliness, staff & service, property conditions & facilities
nothing
Stayed 1 night in Jun 2023
Response from Hotel Oriental Express Tokyo Kamata front desk on 15 Jun,2023
Thank you for stay with Hotel Oriental Express Tokyo Kamata in Japan. And we are appreciate your comments and rating. We look forward to welcome you again.Best regards,

8/10 Good

Donald, Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small but very functional… and easy access to Haneda airport
Stayed 1 night in Jun 2023
Response from Reception Desk on 4 Jun,2023
Thank you very much for staying at Hotel Oriental Express Tokyo Kamata.Thank you for your compliments on the location.We are sorry to hear that you were not satisfied with the size of the room.Based on your comments, we will continue to strive to provide services that will satisfy our guests.Thank you for taking the time to share your comments with us.Hotel Oriental Express Tokyo Kamata

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Clean room, convenient location, friendly staff
Stayed 1 night in May 2023
Response from Hotel Oriental Express Tokyo Kamata front desk on 1 Jun,2023
First of all, thank you for stay with Hotel Oriental Express Tokyo Kamata in Japan. And we are appreciate your comments and rating. We look forward to welcome you again. Best regards,

10/10 Excellent

stella, Clinton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love Kamata so easy to get to Tokyo . This is our 2nd stay at the Oriental Express. It's great. I will say that the property is just showing a little sign of wear. None the less it's quiet , windows open, good tea and coffee ,comfortable beds, staff is helpful and nice too!
Stayed 2 nights in May 2023
Response from Hotel Oriental Express Tokyo Kamata front desk on 30 May,2023
First of all, thank you for stay with Hotel Oriental Express Tokyo Kamata in Japan. And we are appreciate you for leaving comments and rating. Actually our hotel are located on the way of Haneda airport, Tokyo core area, Yokohama. It seems nice to every purpose of visit. We look forward to welcome you again.Best regards,

10/10 Excellent

Yue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easy going to the airport. Very convenient.
Stayed 1 night in May 2023
Response from Reception Desk on 20 May,2023
Thank you for staying at Hotel Oriental Express Tokyo Kamata. We are very happy that you are satisfied with this stay.Our hotel has very good access to Haneda Airport.Please stay again when you come to Japan.We are looking forward to see you again. Hotel Oriental Express Tokyo Kamata

10/10 Excellent

Yoren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and friendly staff. There are two convenient stores and one super market in 1-2 minutes distance so it’s very easy to get things you need. And it’s really easy to get here from Haneda airport. Will definitely come back
Stayed 1 night in May 2023
Response from Reception desk on 13 May,2023
Thank you very much for staying at Hotel Oriental Express Tokyo Kamata.We are very pleased to hear that your stay with us was satisfactory.We are especially pleased to hear the words of our friendly staff.We are sure that the location of our hotel is as convenient as you said, and we hope that you will stay with us again when you use Haneda Airport.We all look forward to welcoming you again.

8/10 Good

stella, Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Great area in quiet neighborhood but easily accessible to the train station. Got to almost all areas in Tokyo in under 30 minutes. This was our 2nd stay . The breakfast was better 3 years ago.
Stayed 10 nights in Apr 2023
Response from Hotel Oriental Express Tokyo Kamata Front Desk on 8 May,2023
First of all, thank you for stay again at Hotel Oriental Express Tokyo Kamata in Japan. And we are appreciate your comments and rating. Our hotel are located on the front area at Keikyu-Kamata station. Just few mins walking to our hotel. You can visit easily for Tokyo core area or Yokohama area.We look forward to serving you again.Best regards,

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a big room with 2 beds. We enjoyed delicious free breakfast. I would like to stay there next time
Stayed 3 nights in Apr 2023
Response from フロント担当 on 23 Apr,2023
Thank you for staying at Hotel Oriental Express Tokyo Kamata. Thank you for the many compliments. We hope that you will use our hotel the next time you stay. Hotel Oriental Express Tokyo Kamata front desk

10/10 Excellent

Jorge, Fresno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating.
Stayed 1 night in Apr 2023
Response from Hotel Oriental Express Tokyo Kamata front desk on 19 Apr,2023
First of all, thank you for stay with Hotel Oriental Express Tokyo Kamata in Japan. And we appreciate your comments and rating. We look forward to welcoming you again. Best regards,

2/10 Terrible

Anna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse than motel room - tiny hole in the wall - way overpriced
Stayed 1 night in Apr 2023
Response from Hotel Oriental Express Tokyo Kamata front desk on 6 Apr,2023
First of all, thank you for stay with Hotel Oriental Express Tokyo Kamata in Japan. And we are appreciate your comments and rating. We apologize you for the room conditions. As soon as possible we will check it out and repair. We look forward to welcoming you again. Best regards,

10/10 Excellent

Yoshiaki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique design, materials and interior.
Stayed 1 night in Apr 2023
Response from ホテルオリエンタルエクスプレス東京蒲田 フロント担当 on 2 Apr,2023
この度はホテルオリエンタルエクスプレス東京蒲田をご利用頂きまして誠にありがとうございます。当館は大田区蒲田の町工場をコンセプトに設計されたホテルでございます。皆様に気持ちよく快適にお過ごし頂けますようこれからも精進に励んでまいります。お忙しい中ご投稿をお寄せ頂きましたことにも深く御礼申し上げます。ありがとうございました。

4/10 Poor

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I paid for a bigger room but was given a small room in which one can only get in the bed from one side of the bed. I contacted Expedia and was told there was notthing they could do.
Stayed 2 nights in Mar 2023
Response from Hotel Oriental Express Tokyo Kamata Front Desk on 13 Mar,2023
Thank you for staying at Hotel Oriental Express Tokyo Kamata.I'm sorry to make you feel uncomfortable about your room.The largest room in our hotel is the universal room, which is 20 square meters, so if you have the chance, please book it.Thank you for your valuable opinion.

8/10 Good

RYOTA

Stayed 1 night in Jan 2023
Response from ホテルオリエンタルエクスプレス東京蒲田 フロント担当 on 12 Mar,2023
この度は、ホテルオリエンタルエクスプレス東京蒲田にご宿泊いただきまして、誠にありがとうございました。またのご利用を心よりお待ちしております。