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Reviews of KEIKYU EX INN Haneda

3 out of 5
KEIKYU EX INN Haneda
5-5-14 Haneda, Ota-Ku, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 1002 reviews" "
Rating 8 - Good. 323 out of 1002 reviews" "
Rating 6 - Okay. 64 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the Anamori Inari shrine that contains a lot of good cuisine options. Also very walkable distance from the Tenkubashi station.
Stayed 2 nights in Apr 2024
Response from Keikyu EX Inn Haneda on 27 Apr,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was better than I expected it to be! It's just like a business/airport hotel, but it was really nice! The smoking room was huge and well ventilated. Laundry was easy to use! They offered late check out since our flight was delayed. Room was clean! My only complaint would be I wish the TV was a little further from the wall. I wanted to plug my laptop into it to watch a show but couldn't. Other than that, it was a very clean, inexpensive hotel close to the airport to stay at the night before our flight. Oh, I do wish the shuttle service to the airport went past 10am. Our flight didn't leave until 4pm(delayed to 7pm) and it would've been cool to take the shuttle there.
Stayed 1 night in Apr 2024
Response from Keikyu EX Inn Haneda on 19 Apr,2024
Dear Alexander,Thank you for being our guest. We look forward to welcoming you back in the future. Sincerely,

6/10 Okay

Louise

Travelled with family
Liked: Cleanliness, amenities
Got a taxi from the airport to the hotel after flying from London via Dubai as a family of 4. There are 2 hotels with similar names and we ended up at the wrong one, So at 1am we had to walk our luggage and 2 children through the dark streets in the rain. ITs very confusing having two hotels with the same names. Room wise, very small with 4 beds and a sofa in the room but we were only there for 1 night so for that it was perfect. Close to a train station to transfer into Tokyo.
Stayed 1 night in Mar 2024
Response from Keikyu EX Inn haneda front on 18 Apr,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Karina Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Keikyu EX Inn haneda front on 18 Apr,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

8/10 Good

Linda, Gilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean comfortable room. Shuttle only runs at night. No dining on property, must walk several blocks away or take taxi. No shopping. Japanese breakfast with vending machine available. Limited English speaking staff. Would probably not stay again because of inconvenience.
Stayed 1 night in Mar 2024
Response from Keikyu EX Inn haneda front on 18 Apr,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

TIMOTHY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and property
Stayed 1 night in Apr 2024
Response from Keikyu EX Inn haneda front on 18 Apr,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Surendran, Bellevue

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good but we need to do check in ourself Also no restaurants near by
Stayed 1 night in Apr 2024
Response from Keikyu EX Inn Haneda on 11 Apr,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

6/10 Okay

Paula

Travelled with family
Liked: Cleanliness
The only option was a self checkin. Property was clean, but I thought I had booked a room with 2 beds; when I questioned this I was simply told “no” and that there was nothing else available. That was disappointing. It's a close train ride to the airport but we opted to take a taxi as the shuttle only ran for a few hours in the morning and late afternoon (not when we needed it).
Stayed 1 night in Mar 2024
Response from Keikyu EX Inn Haneda on 11 Apr,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to take taxi from airport to hotel but less than $10 US. Convenient train location to exit Tokyo via Shinkansen.
Stayed 1 night in Apr 2024
Response from Keikyu EX Inn Haneda on 11 Apr,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Great service & location. Airport transportation is a great amenity
Stayed 2 nights in Apr 2024
Response from Keikyu EX Inn Haneda on 6 Apr,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

8/10 Good

Yoko, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Keikyu EX Inn Haneda on 11 Apr,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Lilyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, and were very understanding of the language barrier, and tried their best to help you.
Stayed 3 nights in Mar 2024
Response from Keikyu EX Inn Haneda on 6 Apr,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Ralphlynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed an extra night and one man told me there was no rooms. So as I was checking out on 23rd, I asked the female and (it was pricey), but she did accommodate us. Should have been able to pay original price, since I was already a customer.
Stayed 2 nights in Mar 2024
Response from Keikyu EX Inn Haneda on 6 Apr,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet considering how close we were to the airport. Efficient check in process, free amenities such as slippers, toothbrush, coffee/tea as well as in room tea kettle and dishes. Adequate breakfast…Just missed the sign that indicated breakfast service ended at 9:30 not 10 AM. Definitely would recommend staying here. Grocery and drugstore within walking distance.
Stayed 1 night in Mar 2024
Response from Keikyu EX Inn Haneda on 6 Apr,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

8/10 Good

Su juan

Stayed 1 night in Mar 2024
Response from Keikyu EX Inn Haneda on 27 Apr,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Kozo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the airport. Free breakfast was surprisingly good.
Stayed 1 night in Mar 2024
Response from KEIKYU EXINN HANEDA on 31 Mar,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. I came in middle of the night from the airport and was able to check-in easily. Very clean and comfortable.
Stayed 1 night in Mar 2024
Response from KEIKYU EXINN HANEDA on 31 Mar,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Yaeko Shinada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my sunglasses in the room and later realized and called the hotel. Of course, they have it. I absolutely no doubt that I would recover my item.
Stayed 3 nights in Mar 2024
Response from Keikyu EX Inn Haneda on 27 Mar,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

8/10 Good

renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property for a short stay near airport. Took one star off because shuttle from airport to hotel only runs every hour. Lots of 24 hr convenience stores within walking distance of hotel. Train station a few minute walk away.
Stayed 2 nights in Mar 2024
Response from Keikyu EX Inn Haneda on 27 Mar,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Yvonne N Ah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to with free airport shuttle. Concierge at desk was very helpful. Easy check-in. Love the amenities. Room was clean and very comfortable. It’s amazing how efficient the Japanese are in utilizing space!
Stayed 1 night in Mar 2024
Response from Keikyu EX Inn Haneda on 27 Mar,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Jomar Cavin Sipin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Keikyu EX Inn Haneda on 14 Mar,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

8/10 Good

Yiu Kam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Keikyu EX Inn Haneda on 14 Mar,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Gary

Travelled with family
Room was small but clean and quiet
Stayed 1 night in Mar 2024
Response from Keikyu EX Inn Haneda on 14 Mar,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

6/10 Okay

xing

Stayed 1 night in Mar 2024
Response from Keikyu EX Inn Haneda on 6 Apr,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect if you have an early morning flight. Shuttle to and from the airport was convenient. Hotel is close to the train/merto for an easy ride into downtown Tokyo.
Stayed 1 night in Mar 2024
Response from Keikyu EX Inn Haneda on 10 Mar,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness
Very nice & convenient hotel near haneda. It’s a 2 stop on the keikuy express train from the airport. We’d arrived at 1am & took a taxi for 1300 yens. The breakfast was basic but sufficient. Checkin via a kiosk. It was easy, quick & painless.
Stayed 2 nights in Mar 2024
Response from Keikyu EX Inn Haneda on 10 Mar,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

8/10 Good

Thor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to Haneda Airport. Check in is a bit awkward, as it is done through a machine, and doesen't start until 3:00 p.m.; no flexibility. Comes with a breakfast which is just okay. Also, no shuttle pick up at airport until later in the afternoon, which is probably timed to coincide with official check in time. Access outside these times would be through taxi or a short ride on a train. From train stop it is about a 3 block walk to hotel. Furnishings in room are fine, and place is clean.
Stayed 1 night in Mar 2024
Response from Keikyu EX Inn Haneda on 10 Mar,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Flordeliza

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for a night. All good
Stayed 1 night in Dec 2023
Response from Keikyu EX Inn Haneda on 6 Mar,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024
Response from Keikyu EX Inn Haneda on 6 Mar,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Dalisay, Brampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been easier to have the desk staff able to speak English.
Stayed 1 night in Feb 2024
Response from Keikyu EX Inn Haneda on 3 Mar,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport and subway station, free shuttle bus service. Nice staff and free light breakfast.
Stayed 3 nights in Feb 2024
Response from Keikyu EX Inn Haneda on 3 Mar,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Takuya, Lehi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from KEIKYU EXINN HANEDA on 27 Feb,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

8/10 Good

veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location from Haneda airport. Airport shuttle is a plus but schedule is a bit challenging when we arrived so we took the train (1 stop)we arrived at 2pm but the shuttle pickup is not till 730pm?!? Breakfast was great 😊 wish it wasnt raining all day & windy; we didnt go to Tokyo as planned☹️next visit
Stayed 1 night in Feb 2024
Response from KEIKYU EXINN HANEDA on 27 Feb,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Robert

Stayed 1 night in Feb 2024
Response from KEIKYU EXINN HANEDA on 31 Mar,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.

10/10 Excellent

Douglas, Edmonds

Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel for a long layover. Efficient. Easy check in. Extremely clean and functional. Typical Japanese.
Stayed 1 night in Feb 2024
Response from Keikyu EX Inn Haneda on 6 Feb,2024
Thank you for staying at Keikyu EX Inn Haneda.We apologize for not cleaning your room properly.We would also be happy if you could stay with us when using Haneda Airport.Kind regards.Keikyu EX Inn Haneda

10/10 Excellent

Roman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in Feb 2024
Response from Keikyu EX Inn Haneda on 6 Feb,2024
Thank you for staying at Keikyu EX Inn Haneda.We apologize for not cleaning your room properly.We would also be happy if you could stay with us when using Haneda Airport.Kind regards.Keikyu EX Inn Haneda

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Haneda airport, by metro station, nice hotel, great breakfast, clean, nice. Comfortable bed, hard pillows.
Stayed 1 night in Jan 2024
Response from Keikyu EX Inn Haneda on 2 Feb,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.KEIKYU EXINN HANEDA

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Keikyu EX Inn Haneda on 2 Feb,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.KEIKYU EXINN HANEDA

10/10 Excellent

William

Stayed 1 night in Jan 2024
Response from Keikyu EX Inn Haneda on 2 Feb,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.KEIKYU EXINN HANEDA

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to get to and from. Very close to the airport and there's an airport shuttle. The rooms are spacious. Really enjoyed having a bath tub, most of the hotels in Tokyo were standing showers. They let us drop off our luggages so that we can go explore.
Stayed 1 night in Jan 2024
Response from Keikyu EX Inn Haneda on 2 Feb,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.KEIKYU EXINN HANEDA

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Keikyu EX Inn Haneda on 2 Feb,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.KEIKYU EXINN HANEDA

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Keikyu EX Inn Haneda on 2 Feb,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.KEIKYU EXINN HANEDA

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Keikyu EX Inn Haneda on 2 Feb,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.KEIKYU EXINN HANEDA

10/10 Excellent

Yeyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Keikyu EX Inn Haneda on 2 Feb,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.KEIKYU EXINN HANEDA

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad I chose this hotel! Located right next to the tenbashi station and terminal 3 airport. Room service cleaned the room everyday for my 10 day vacation there. Breakfast was free and it was good— very simple. Front desk didn’t speak that much English but they did go above and beyond to understand.
Stayed 8 nights in Jan 2024
Response from Keikyu EX Inn Haneda on 12 Jan,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.KEIKYU EXINN HANEDA

10/10 Excellent

Christal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Keikyu EX Inn Haneda on 11 Jan,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.KEIKYU EXINN HANEDA

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Shuttle bus available.
Stayed 1 night in Jan 2024
Response from Keikyu EX Inn Haneda on 11 Jan,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.KEIKYU EXINN HANEDA

10/10 Excellent

Yaying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice place. Great pre-departure hotel to stay
Stayed 1 night in Jan 2024
Response from Keikyu EX Inn Haneda on 11 Jan,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.KEIKYU EXINN HANEDA

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport, the place is very clean.
Stayed 1 night in Jan 2024
Response from Keikyu EX Inn Haneda on 2 Feb,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.KEIKYU EXINN HANEDA

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023
Response from Keikyu EX Inn Haneda on 11 Jan,2024
Thank you for staying at Keikyu EX Inn Haneda.Also, thank you for taking the time to post.We are looking forward to seeing you again.KEIKYU EXINN HANEDA