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Reviews of Keio Presso Inn Shinjuku

3 out of 5
Keio Presso Inn Shinjuku
3-4-5 NishiShinjuku, Tokyo, Tokyo

Reviews

8.6

Excellent

Rating 10 - Excellent. 171 out of 357 reviews" "
Rating 8 - Good. 126 out of 357 reviews" "
Rating 6 - Okay. 48 out of 357 reviews" "
Rating 4 - Poor. 9 out of 357 reviews" "
Rating 2 - Terrible. 3 out of 357 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wai hung johnny

Stayed 2 nights in Oct 2023

10/10 Excellent

Riki

Stayed 4 nights in Oct 2023

10/10 Excellent

Selso Manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful, room was small but clean and quiet. Very close to Shinjuku. Would stay again
Stayed 8 nights in Sep 2023
Response from Keio Presso Inn Shinjuku front desk on 14 Oct,2023
Thank you very much for choosing Keio Presso Inn Shinjuku.We are very pleased to receive your valuable feedback that you had a pleasant stay. We would also like to thank you again for your compliments to our front desk staff.We are glad to hear that you were satisfied with our hotel's location and look forward to welcoming you again.

8/10 Good

JAMES

Stayed 3 nights in Sep 2023

10/10 Excellent

Mike

Stayed 1 night in Sep 2023

10/10 Excellent

KINAM

Stayed 1 night in Sep 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is superb so near to Shinjuku station. Rooms are compact ( typical Japan standard ) but great value. Breakfast was great. Delicious various dishes … grilled chicken , curry , salad , pastries and juice , coffee , soup.
Stayed 4 nights in Sep 2023
Response from Keio Presso Inn Shinjuku front desk on 27 Sept,2023
Thank you very much for using Keio Presso Inn Shinjuku.We are very happy to hear that you enjoyed your stay with us.Our hotel is within walking distance from Shinjuku Station, and the Tochomae Station on the Toei Oedo Line is also the closest station, making it convenient for access to all areas.Words like these from our customers are very motivating to us in this work.We also hope that you will stay at our hotel when you come to the Shinjuku Station area.Thank you for your post.

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels a business hotel so not a lot for tourists however reception try to help with limited English hotel is 15 minutes from station but the bus outside drops you there if you want. Quiet area rooms small but adequate breakfast Japanese style and plentiful. Had pleasant stay
Stayed 7 nights in Sep 2023
Response from Keio Presso Inn Shinjuku front desk on 21 Sept,2023
Thank you very much for choosing Keio Presso Inn Shinjuku.As our hotel is mainly for business use, our guest rooms are not spacious enough to accommodate the large luggage of tourists, but we are very pleased to hear that you had a comfortable stay.Although many of our staff members are not familiar with English, we are working hard every day to provide English-speaking service to avoid any inconvenience to you.We will continue to make every effort to improve our services to ensure that our guests have a pleasant stay.We hope you will have another opportunity to visit us again.

8/10 Good

Kiyoung

Stayed 2 nights in Sep 2023

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and provide free breakfast
This is my 3rd time return stay, it is convenient, you could take the Airport Limo bus and drop off at Washington hotel Shinjuku then walk to Presso Inn Shinjuku. Near by have many food offering.
Stayed 2 nights in Aug 2023
Response from Keio Presso Inn Shinjuku front desk on 21 Sept,2023
Thank you very much for choosing Keio Presso Inn Shinjuku.We hope you had a pleasant stay.We are glad to hear that you found it easy to access the airport limousine bus and nearby restaurants, etc., although there are many people who get lost in the Shinjuku area due to the intricate streets.We hope you will have another opportunity to stay with us.We look forward to welcoming you again.

10/10 Excellent

YUJI

Stayed 1 night in Aug 2023

6/10 Okay

LI

Stayed 1 night in Aug 2023

8/10 Good

ma nenita ampoan

Liked: Cleanliness, staff & service, property conditions & facilities
泊まって良かった。
Stayed 1 night in Aug 2023
Response from Keio Presso Inn Shinjuku front desk on 1 Sept,2023
Thank you very much for using Keio Presso Inn Shinjuku.Thank you again for posting your review.We sincerely hope that you had a relaxing time from check-in to check-out.All the staff will continue to strive to create a hotel that is easy for customers to use, and a hotel that makes them want to stay again.We hope that you will take the opportunity to visit us again.We look forward to your visit.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a good stay at this hotel. The staff was very friendly and helpful. Good amenities. The complimentary Japanese breakfast was nice as well, even though the menu could be improved. I loved the Japanese curry rice and the coffee, but after having the same thing for three days in a row I don't think I would be able to eat more curry rice for breakfast. :) The room was small, but adequate, not as small as I had expected. I'm 5'4" so if you're bigger you'd probably need a bigger room. The only major issue with this hotel for me is the location. I am used to walking long distances, but I still found the hotel to be a bit out of the way. It's about 10 minutes on foot from Shinjuku station, which doesn't sound like a lot of walking but it was an extremely hot and humid summer when I was there, so it was very inconvenient. Plus, I lost time and energy having to go back and forth to the hotel throughout the day. Other than that, it's a decent and affordable hotel.
Stayed 3 nights in Aug 2023
Response from Keio Presso Inn Shinjuku front desk on 29 Aug,2023
Thank you very much for choosing Keio Presso Inn Shinjuku.Thank you also for your review.We are very pleased to hear that our staff is friendly and helpful.We also appreciate your compliments on our amenities.We will take your kind words as encouragement for the future, and will strive to improve our services to create a better hotel.We thank you for your valuable feedback regarding breakfast, saying that you cannot have the same menu on consecutive nights.We will take this as a reference to improve the menu in the future.We apologize for any inconvenience caused by the location of the hotel.There is a bus that you can take from the west exit of Shinjuku Station for 100 yen and it will bring you to the front of the hotel.Please consider taking the bus the next time you have a chance.We hope that you will take another opportunity to visit us again.We look forward to seeing you soon.

8/10 Good

SHINGO

Stayed 1 night in Aug 2023

10/10 Excellent

Chie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
little far from subway stations, but a bus stop in front of the entrance.
Stayed 1 night in Aug 2023
Response from Keio Presso Inn Shinjuku front desk on 19 Aug,2023
Thank you for using Keio Presso Inn Shinjuku this time.We apologize for the inconvenience caused to you from the station to the hotel.As you said, there is a bus stop in front of the hotel.It is a bus that runs from the west exit of Shinjuku Station, and you can come from the station to the front of the hotel.Please use it at the next opportunity.Thank you for your contribution.

10/10 Excellent

Happy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, friendly and professional. Small rooms but comfortable, clean and quiet.
Stayed 2 nights in Aug 2023
Response from Keio Presso Inn Shinjuku front desk on 1 Sept,2023
Thank you very much for using Keio Presso Inn Shinjuku.We are very happy to hear that you enjoyed your stay with us. We would like to thank you again for your compliments regarding our front staff.We will continue to strive to create a better hotel based on customer feedback, so if you have the opportunity, please use our hotel again.Thank you for your contribution.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has free breakfast, nice food. Had some chicken and gohan for breakfast, it’s important to mention that this is not western style but for me was very good. Building and rooms seem quite old but if you are not going to be there the whole day, then it’s fine. Rooms are small but clean. Good place near Shinjuku eki.
Stayed 1 night in Jul 2023
Response from Keio Presso Inn Shinjuku front desk chief on 12 Aug,2023
Thank you for using Keio Presso Inn Shinjuku this time.All the staff are very happy to see your compliments.The breakfast menu is a light meal, but the staff prepares it every morning with the desire for our customers to enjoy it deliciously.Also, I am very happy to hear that you had a comfortable stay.However, we will continue to improve our services so that our guests can stay more comfortably without being content with this.Thank you for your contribution.

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Wai

Stayed 1 night in Jul 2023

8/10 Good

atsuko

Liked: Staff & service, property conditions & facilities, room comfort
値段相応のホテルと考えます。一点だけ気になることは、洗面台の蛇口の先端が黒くかびがついていました。飲料水としても推奨しているのであれば、蛇口の先まで洗浄していただいたほうが良いと思います。この値段で朝食もつくことを考えるとお得感はあるかもしれません。
Stayed 1 night in Jul 2023
Response from 京王プレッソイン新宿 フロントチーフ on 18 Jul,2023
この度は京王プレッソイン新宿をご利用頂きまして、誠にありがとうございます。今回は、せっかく当ホテルをお選び頂いたにも関わらず、清掃の不備により、大変ご不快な思いをさせてしまいましたことを心よりお詫び申し上げます。今後このようなことのないよう、清掃担当者とも連携を取り、再発防止に努めてまいります。これからもお客様に安心・快適にお過ごし頂けるホテルを目指しより一層の努力をして参ります。ご投稿ありがとうございました。

10/10 Excellent

KI

Stayed 4 nights in Jul 2023

8/10 Good

po king

Stayed 2 nights in Jul 2023

10/10 Excellent

KIU FUNG

Stayed 2 nights in Jul 2023

10/10 Excellent

Henan

Liked: Cleanliness, staff & service, property conditions & facilities
Room is small but clean. 12 minutes from Shinjuku station
Stayed 3 nights in Jun 2023
Response from Keio Presso Inn Shinjuku front desk chief on 4 Jul,2023
Thank you for using Keio Presso Inn Shinjuku this time.Also, thank you again for posting.We sincerely hope that you had a relaxing time from check-in to check-out.All the staff will continue to strive to create a hotel that is easy for customers to use, and a hotel that makes them want to stay again.We hope that you will take the opportunity to visit us again.We are looking forward to welcoming you.

8/10 Good

Masashi

Stayed 5 nights in Jun 2023

10/10 Excellent

Junyrhine

Stayed 3 nights in Jun 2023

10/10 Excellent

Frank

Stayed 3 nights in Jun 2023

10/10 Excellent

Junyrhine

Stayed 2 nights in Jun 2023

10/10 Excellent

MI RAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋고, 조식이 깔끔하고 맛있습니다. 신주쿠 역과도 가까워서 접근성도 용이합니다.
Stayed 1 night in Jun 2023
Response from 게이오 프레소 인 신주쿠 프론트 수석 on 26 Jun,2023
이번에는 게이오 프레소 인 신주쿠를 이용해 주셔서 감사합니다.칭찬의 말씀을 받고, 스탭 일동 매우 기쁘게 배견하고 있습니다.아침 식사 메뉴는 스낵입니다만, 스탭이 매일 아침 손님에게 맛있게 드셔 주셨으면 하는 마음을 담아 준비하고 있습니다.앞으로도 고객이 쾌적하게 보내실 수 있도록, 매일 서비스의 향상에 노력하겠습니다.게시해 주셔서 감사합니다.

8/10 Good

Masaki

Stayed 1 night in Jun 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Jun 2023
Response from Keio Presso Inn Shinjuku front desk on 23 Jun,2023
Thank you for using Keio Presso Inn Shinjuku this time.Also, thank you again for posting.We sincerely hope that you had a relaxing time from check-in to check-out.All the staff will continue to strive to create a hotel that is easy for customers to use, and a hotel that makes them want to stay again.We hope that you will take the opportunity to visit us again.We are looking forward to welcoming you.Thank you for your contribution.

10/10 Excellent

Gavin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I got help right away when I got locked out👍
Stayed 3 nights in Jun 2023
Response from Keio Presso Inn Shinjuku front desk on 23 Jun,2023
Thank you for using Keio Presso Inn Shinjuku this time.Also, thank you again for posting.We sincerely hope that you had a relaxing time from check-in to check-out.All the staff will continue to strive to create a hotel that is easy for customers to use, and a hotel that makes them want to stay again.We hope that you will take the opportunity to visit us again.We are looking forward to welcoming you.Thank you for your contribution.

8/10 Good

Kei

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2023

8/10 Good

Man Wai

Stayed 6 nights in Jun 2023

4/10 Poor

Hollie

Stayed 4 nights in May 2023

8/10 Good

Woong

Stayed 2 nights in May 2023

10/10 Excellent

Donavan

Stayed 3 nights in May 2023

10/10 Excellent

Jake

Stayed 5 nights in May 2023

10/10 Excellent

CHUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 굿! 비즈니스 솔로 여행 때 좋아요
가성비 좋은 숙소입니다. 좀 좁은 듯하지만 있을 건 다 있어요. 홀로 비즈니스 여행할 때 좋을 듯싶어요. 마침 한국어를 하는 일본 호텔리어가 있어서 의사 소통도 큰 어려움이 없었구요. 조식 포함인데, 기대했던 낫또가 없었던 건 좀 아쉽네요. 1층에 편의점 있어요. 또 공항 리무진도 가까이 있는 워싱톤호텔 앞에서 탈 수 있어요. 참, 수건은 매일 바꿔주는데, 방 청소는 이틀에 1번꼴로 해줍니다. (마지막 사진은 창밖 풍경)
Stayed 4 nights in May 2023
Response from 게이오 프레소 인 신주쿠 프런트 데스크 on 24 May,2023
이번에는 게이오 프레소 인 신주쿠를 이용해 주셔서 감사합니다.천천히 보내 주셨던 것을, 간절히 바라고 뿐입니다.프런트 스태프에게의 칭찬의 말을 받았습니다에 대해서도, 거듭 감사합니다.한편, 아침 식사 메뉴에 대해서는 아쉬움을 느끼게 해 버리고, 사공도 몹시 유감스럽게 생각합니다.고객에게 기뻐하실 수 있도록 앞으로도 계속 검토하겠습니다.게시해 주셔서 감사합니다.

10/10 Excellent

Tyler

Stayed 8 nights in May 2023

10/10 Excellent

Man Yee Annie

Stayed 2 nights in May 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. Staff was very kind and accommodating. Will stay at this chain of hotels again next time I visit japan!!!!
Stayed 7 nights in May 2023
Response from Keio Presso Inn Shinjuku front desk on 24 May,2023
Thank you for using Keio Presso Inn Shinjuku this time.We are very happy to hear that you had a comfortable stay. Thank you again for your kind words of appreciation for the front desk staff.We will continue to strive to create a better hotel with the encouragement of our customers' voices, so if you have the opportunity, please use it again.We are looking forward to seeing you again.

10/10 Excellent

MINGHAO

Stayed 6 nights in May 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Li Koon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is easy to get to and clean. Breakfast is ok, if could change some of the dishes daily will be good, especially for people like us who stayed for 10 nights there. Also if they could add milk as one of the beverages will be wonderful. Overall, this property is good for it's value.
Stayed 10 nights in Apr 2023
Response from Keio Presso Inn Shinjuku front desk on 5 May,2023
Thank you for using Keio Presso Inn Shinjuku this time.We are very sorry that you felt that the breakfast menu was unsatisfactory.We will continue to consider this in order to please our customers.Thank you for your contribution.

10/10 Excellent

Kwangho

Stayed 2 nights in Apr 2023

10/10 Excellent

HYUNGU

Stayed 2 nights in Apr 2023

10/10 Excellent

YOSHIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Lyndsay

Stayed 1 night in Apr 2023