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Reviews of MONday Apart Premium Ueno

4 out of 5
MONday Apart Premium Ueno
1-7-6 Kitaueno, Tokyo, Tokyo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 100 out of 152 reviews" "
Rating 8 - Good. 37 out of 152 reviews" "
Rating 6 - Okay. 9 out of 152 reviews" "
Rating 4 - Poor. 4 out of 152 reviews" "
Rating 2 - Terrible. 2 out of 152 reviews" "

9.4/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from MONday Apart Premium Ueno Front Desk on 28 Apr,2024
Thank you very much for choosing MONday Apart Premium Ueno.Thank you also for taking time out of your busy schedule to write a review.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno are looking forward to seeing you again.

4/10 Poor

Pawina

Travelled with family and small children
Liked: Cleanliness
Good for family that goes with the group of 4-5 persons with quite a bigger space than other properties. Staffs can speak English and good manner. Convenient system with no hassles of taking card or check out without facing to the staffs during non-operating hours. Everything is on the code. However, the location is quite far from public transportation around 650m walking distance and if you have senior family members, then it would be quite difficult for them.
Stayed 2 nights in Apr 2024
Response from MONday Apart Premium Ueno Front Desk SHRESTHA on 26 Apr,2024
Dear valued guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to hear that you found our property to be spacious and accommodating for your family of 4-5 persons. Providing a comfortable and convenient experience for our guests is our top priority, and we are pleased to know that our staff's proficiency in English contributed positively to your stay.We understand your concerns about the distance from public transportation, and we apologize for any inconvenience this may have caused, particularly for senior members of your family. We recognize the importance of accessibility for all our guests. Rest assured, we will take your feedback into consideration as we continue to improve our services and facilities.However, the nearest station from our hotel is Iriya Sta. which is 7 minutes by foot.If you got opportunity to visit nearby in the future, please consider to stay with us.We look forward to see you again.Sincerely,

8/10 Good

Jian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good, clean, spacious, good price. Overall a good place. A nice big room in the residential area so it is expected to walk a little to get to the closest station.
Stayed 3 nights in Apr 2024
Response from MONday Apart Premium Ueno Front desk on 15 Apr,2024
Thank you very much for choosing MONday Apart Premium Ueno.Thank you also for taking time out of your busy schedule to write a review.The nearest station to our hotel is Iriya on the Hibiya Line, which is about a 6-minute walk away.Ueno is one station next to Iriya, so of course it is one station further away.Please use the nearest station as it is closer.We will continue to strive for customer satisfaction in the future.If you have the opportunity, please come again.All of us at MONday Apart Premium Ueno are looking forward to seeing you soon.

10/10 Excellent

Kim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed as a family of 5. Great location, close to main subway line and plenty of places nearby to eat. The room was spotless and had all the amenities we needed. The staff were very helpful and kind, we would definitely stay there again.
Stayed 7 nights in Apr 2024
Response from MONday Apart Premium Ueno Front Desk on 16 Apr,2024
Thank you for staying at MONday Apart Premium Ueno and for taking the time to write a review, we are delighted to hear that your stay at MONday Apart Premium Ueno was a pleasant one. We are also very happy to hear that you were satisfied with our rooms and facilities. We will continue to improve our services to ensure that your family has a wonderful time. We look forward to welcoming you back again

8/10 Good

Kelvin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Average 10 minutes walking from most transit but an otherwise great stay
Stayed 4 nights in Mar 2024
Response from MONday Apart Premium Ueno Front Desk on 9 Apr,2024
Thank you very much for choosing MONday Apart Premium Ueno. Thank you again for taking time out of your busy schedule to leave us your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno look forward to serving you again.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property was very clean and quiet. Easy walk to Ueno station and restaurants. Very recommended
Stayed 3 nights in Apr 2024
Response from MONday Apart Premium Ueno Front Desk on 5 Apr,2024
Thank you very much for choosing MONday Apart Premium Ueno.Thank you also for taking time out of your busy schedule to write a review.We always try to keep our hotel clean and we strive to welcome our guests in a clean and tidy condition.Your compliments are an encouragement to all our employees and will lead to better service.We will continue to strive for customer satisfaction in the future.We look forward to welcoming you again.All of our employees look forward to welcoming you again.MONday Apart Premium Ueno Front desk

10/10 Excellent

Leslie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MONday Apart Premium 上野 フロント on 26 Mar,2024
大変ありがとうございます。お客様のご満足いただけたことを大変嬉しく思います。またの機会にぜひお越しくださいませ。

10/10 Excellent

Mark John

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was quite spacious and clean, there’s 7/11 right by the hotel and Lawson nearby, about 6 mins walk to JR Ueno station and metro. Took Keisei Skyliner from Narita and took taxi to the hotel.
Stayed 8 nights in Mar 2024
Response from MONday Apart Premium Ueno Front Desk on 24 Mar,2024
"Thank you very much for choosing MONday Apart Premium Ueno.Thank you also for taking time out of your busy schedule to write a review.We always try to keep our hotel clean and strive to welcome our guests in a beautiful state of cleanliness.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno are looking forward to seeing you again.MONday Apart Premium Ueno Front Desk"

10/10 Excellent

Qing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended for 1st time travel to Tokyo!
Stayed 5 nights in Mar 2024
Response from MONday Apart Premium Ueno Front Desk on 15 Mar,2024
"Thank you very much for choosing MONday Apart Premium Ueno. Thank you again for taking time out of your busy schedule to leave us your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno are looking forward to seeing you again.

8/10 Good

TaiJung, Shoreline

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room is perfect for a family with kids. The front desk is friendly and helpful. The only down side is the location, it takes at least 15 mins walk from the hotel to the nearby subway station. There are 7-11 and Lawson nearby, but it is hard to find restaurants in short walk. Overall, we would recommend this hotel who travel with kids.
Stayed 1 night in Feb 2024
Response from MONday Apart Premium Ueno Front Desk on 25 Feb,2024
Thank you very much for choosing MONday Apart Premium Ueno.Thank you also for taking time out of your busy schedule to write a review.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno are looking forward to seeing you again.MONday Apart Premium Ueno Front Desk

8/10 Good

Cheng Yi

Stayed 8 nights in Jan 2024
Response from MONday Apart Premium Ueno Front Desk on 4 Feb,2024
Thank you very much for choosing MONday Apart Premium Ueno. Thank you again for taking time out of your busy schedule to leave us your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno are looking forward to seeing you again.MONday Apart Premium Ueno Front Desk

10/10 Excellent

YUAN CHEN

Stayed 3 nights in Jan 2024
Response from MONday Apart Premium 上野 フロント on 25 Jan,2024
"この度はMONday Apart Premium 上野をご利用いただき、誠にありがとうございました。 またお忙しい中、ご感想をお寄せくださいましたこと重ねて御礼申し上げます。当ホテルでの滞在をご満足いたただけましたこと、大変光栄に存じます。今後もお客様に満足していただけますよう努めてまいります。またの機会がございましたら、是非お越しください。従業員一同心よりお待ちしております。"

2/10 Terrible

Adrian

Travelled with family
The property was in a convenient location. However it was positioned right beside a main road which was very noisy at night. We are a family of 5. There were 4 beds. We were aware of this. The 5th person was supposed to sleep in between mum and dad, whose beds were 2 little beds pushed together. This property was not cheap to stay at. We asked at reception if we can get a pillow and sheets for the 5th person. We were happy to pay. We were told there is no pillow or sheets for the 5th person. We found it hard to believe that there were no spare pillows or sheets in the whole hotel so our 3rd child could have a comfortable night sleep. The staff were rude and very unhelpful. Even if there genuinely were not extra pillows or sheets the staff just didn’t care at all. They did not try and help or offer a solution (other than pay more money and get another room. They were using Google translate and were pretending they had no idea what we were asking. All that they kept saying was that the configuration of the room was for 4 beds. One of the beds was a sofa bed. This was unmade when we arrived with just sheets folded on top for us to make. Our 14 year old slept on this and said it was really uncomfortable and had a poor night sleep. The forth bed was a bunk that was hanging on the wall. It was flimsy and we were concerned it would fall. I would not recommend this hotel. There are many great hotels around Tokyo that are much better value. I would not recommend this one.
Stayed 4 nights in Jan 2024
Response from MONday Apart Premium 上野 フロント on 30 Jan,2024
口コミのご投稿ありがとうございます。貴重なご意見もありがとうございます。早急な改善は難しいですが、今後の検討課題とさせていただきます。

10/10 Excellent

HYUNSOO

Stayed 3 nights in Jan 2024
Response from MONday Apart Premium Ueno Front Desk on 20 Jan,2024
MONday Apart Premium 우에노를 이용해 주셔서 대단히 감사합니다. 또한, 바쁘신 와중에도 후기를 남겨주셔서 다시 한 번 감사의 말씀을 드립니다.저희 호텔에서의 숙박에 만족해 주셔서 대단히 영광스럽게 생각합니다.앞으로도 고객님들의 만족을 위해 더욱 노력하겠습니다.다시 한 번 기회가 있으시면 꼭 다시 방문해 주시기 바랍니다.직원 일동은 진심으로 기다리고 있습니다.

10/10 Excellent

NAMSU

Stayed 4 nights in Jan 2024
Response from MONday Apart Premium 上野 フロント on 20 Jan,2024
この度はMONday Apart Premium 上野をご利用いただき、誠にありがとうございました。 またお忙しい中、ご感想をお寄せくださいましたこと重ねて御礼申し上げます。当ホテルでの滞在をご満足いたただけましたこと、大変光栄に存じます。今後もお客様に満足していただけますよう努めてまいります。またの機会がございましたら、是非お越しください。従業員一同心よりお待ちしております。

10/10 Excellent

KOSEI

Stayed 2 nights in Jan 2024
Response from MONday Apart Premium Ueno Front Desk on 10 Jan,2024
Thank you very much for choosing MONday Apart Premium Ueno. Thank you again for taking time out of your busy schedule to leave us your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno look forward to serving you again.MONday Apart Premium Ueno Front Desk

8/10 Good

Kohei

Stayed 1 night in Jan 2024
Response from MONday Apart Premium 上野 フロント on 10 Jan,2024
この度はMONday Apart Premium上野をご利用いただき誠にありがとうございます。またお忙しい中、ご感想をお寄せくださいましたこと重ねて御礼申し上げます。当ホテルでの滞在をご満足いたただけましたこと、大変光栄に存じます。今後もお客様に満足していただけますよう努めてまいります。またの機会がございましたら、是非お越しください。従業員一同心よりお待ちしております。

10/10 Excellent

Ching Man

Stayed 8 nights in Dec 2023
Response from MONday Apart Premium上野 フロント on 10 Jan,2024
この度はMONday Apart Premium上野をご利用いただき誠にありがとうございます。快適なご滞在となったようで私共スタッフも嬉しゅうございます。また近くにお越しの際も私共ホテルをご愛顧いただければ幸いでございます。

4/10 Poor

Anahid

Stayed 4 nights in Dec 2023
Response from MONday Apart Premium 上野 フロント on 8 Jan,2024
"この度はMONday Apart Premium 上野をご利用いただき誠にありがとうございました。 またお忙しい中、ご意見をお寄せくださいましたこと重ねて御礼申し上げます。今回のご利用に際しまして、不備がございましたこと、誠に申し訳ございませんでした。 今後同様の事態を起こさぬよう努めて参ります。 また機会がございましたら当ホテルのご利用をご検討いただければ幸いでございます。"

8/10 Good

Florence

Stayed 6 nights in Dec 2023
Response from MONday Apart Premium Ueno Front Desk on 20 Jan,2024
Thank you very much for choosing MONday Apart Premium Ueno. We would like to thank you again for taking time out of your busy schedule to give us your feedback.We are very honoured that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We look forward to welcoming you again.All of us at MONday Apart Premium Ueno look forward to welcoming you again.

2/10 Terrible

Hester

Travelled with family
Disliked: Amenities
Overpriced and basic facilities
Stayed 2 nights in Dec 2023
Response from MONday Apart Premium 上野 フロント on 27 Dec,2023
この度はMONday Apart Premium 上野をご利用いただき誠にありがとうございました。また、お忙しい中口コミの御投稿ありがとうございます。当ホテルは「泊まる」よりも「暮らす」ことをコンセプトとした、長期滞在向けのアパートメントホテルでございます。セパレートのお風呂・トイレや、客室内にキッチンや洗濯機を備え付ける等、自宅のような客室の提供を目指しております。今後もお客様に満足して頂けますよう努めてまいります。機会がございましたら、是非またお越しください。従業員一同心よりお待ちしております。

10/10 Excellent

Tarik

Stayed 5 nights in Dec 2023
Response from MONday Apart Premium 上野 フロント on 26 Dec,2023
この度はMONday Apart Premium 上野をご利用いただき誠にありがとうございました。また、お忙しい中口コミのご投稿ありがとうございます。お褒めの言葉が従業員一同の励みとなり、より良いサービスのご提供に繋がります。今後もお客様に満足していただけますよう努めてまいります。またの機会がございましたら、是非お越しください。従業員一同心よりお待ちしております。

10/10 Excellent

Gui Xiang

Stayed 3 nights in Dec 2023
Response from MONday Apart Premium Ueno Front Desk on 10 Jan,2024
Thank you very much for choosing MONday Apart Premium Ueno. Thank you again for taking time out of your busy schedule to leave us your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno look forward to serving you again.MONday Apart Premium Ueno Front Desk

10/10 Excellent

Eunah

Stayed 3 nights in Dec 2023
Response from MONday Apart Premium Ueno Front Desk on 19 Dec,2023
Thank you very much for choosing MONday Apart Premium Ueno. Thank you again for taking time out of your busy schedule to leave us your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno look forward to serving you again.MONday Apart Premium Ueno Front Desk

6/10 Okay

Adriane

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Expensive for location, but was a nice size room with mini kitchen and washer.
Stayed 1 night in Nov 2023
Response from MONday Apart Premium Ueno Front Desk on 26 Dec,2023
Thank you very much for using MONday Apart Premium Ueno.Also, thank you for taking the time out of your busy schedule to post a review.Your words of praise will encourage all of our employees and help us provide even better services.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
convenient location, nice kitchen
Stayed 10 nights in Oct 2023
Response from MONday Apart Premium Ueno Front Desk on 11 Nov,2023
"Thank you very much for choosing MONday Apart Premium Ueno.Thank you also for taking time out of your busy schedule to write a review.We always try to keep our hotel clean and strive to welcome our guests in a beautiful state of cleanliness.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno are looking forward to seeing you again.MONday Apart Premium Ueno Front Desk"

8/10 Good

Takeuchi

Stayed 1 night in Oct 2023
Response from MONday Apart Premium 上野 フロント on 4 Nov,2023
"この度は、MONday Apart Premium 上野をご利用いただき誠にありがとうございました。また、お忙しい中口コミのご投稿ありがとうございます。当ホテルでは常に清潔であるよう心がけ、綺麗な状態でお客様をお迎えできるよう努めております。お褒めの言葉が従業員一同の励みとなり、より良いサービスのご提供に繋がります。今後もお客様に満足していただけますよう努めてまいります。またの機会がございましたら、是非お越しください。従業員一同心よりお待ちしております。MONday Apart Premium 上野 フロント"

10/10 Excellent

INCHEOL

Stayed 3 nights in Oct 2023
Response from MONday Apart Premium Ueno Front Desk on 30 Oct,2023
Thank you very much for choosing MONday Apart Premium Ueno. Thank you again for taking time out of your busy schedule to leave us your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno look forward to serving you again.MONday Apart Premium Ueno Front Desk

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment had plenty of room and close to amenities. Very convenient location to Ueno.
Response from MONday Apart Premium 上野 フロント on 26 Oct,2023
この度はMONday Apart Premium 上野をご利用いただき、誠にありがとうございました。 またお忙しい中、ご感想をお寄せくださいましたこと重ねて御礼申し上げます。当ホテルでの滞在をご満足いたただけましたこと、大変光栄に存じます。今後もお客様に満足していただけますよう努めてまいります。またの機会がございましたら、是非お越しください。従業員一同心よりお待ちしております。

10/10 Excellent

Lingyi

Stayed 1 night in Oct 2023
Response from MONday Apart Premium Ueno Front Desk on 30 Oct,2023
Thank you very much for choosing MONday Apart Premium Ueno. Thank you again for taking time out of your busy schedule to give us your feedback.We sincerely apologize for any inconvenience caused during your stay. We will work hard to ensure that this does not happen again in the future.We hope you will consider using our hotel again when the opportunity arises.MONday Apart Premium Ueno Front Desk

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Great location near park and museums. The Japanese style (low) bed was a problem for my wife but nice to be able to have a meal in the room and do laundry. Staff very nice.
Stayed 3 nights in Oct 2023
Response from MONday Apart Premium 上野 フロント on 5 Oct,2023
この度はMONday Apart Premium 上野をご利用いただき誠にありがとうございました。また、お忙しい中口コミのご投稿ありがとうございます。お褒めの言葉が従業員一同の励みとなり、より良いサービスのご提供に繋がります。今後もお客様に満足していただけますよう努めてまいります。またの機会がございましたら、是非お越しください。従業員一同心よりお待ちしております。

10/10 Excellent

JONGHWA

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from MONday Apart Premium 上野 フロント on 4 Oct,2023
口コミのご投稿ありがとうございます。

10/10 Excellent

Evelyn, New Hope

Stayed 1 night in Oct 2023
Response from MONday Apart Premium 上野 フロント on 24 Oct,2023
"この度は、MONday Apart Premium 上野をご利用いただき誠にありがとうございました。また、お忙しい中口コミのご投稿ありがとうございます。当ホテルでは常に清潔であるよう心がけ、綺麗な状態でお客様をお迎えできるよう努めております。お褒めの言葉が従業員一同の励みとなり、より良いサービスのご提供に繋がります。今後もお客様に満足していただけますよう努めてまいります。またの機会がございましたら、是非お越しください。従業員一同心よりお待ちしております。"

10/10 Excellent

Evelyn, New Hope

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!
Stayed 2 nights in Sep 2023
Response from MONday Apart Premium Ueno Front Desk on 30 Sept,2023
"Thank you very much for choosing MONday Apart Premium Ueno.Thank you also for taking time out of your busy schedule to write a review.We always try to keep our hotel clean and strive to welcome our guests in a beautiful state of cleanliness.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno are looking forward to seeing you again.MONday Apart Premium Ueno Front Desk"

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, room comfort
Nice room with washer/dryer
Stayed 1 night in Sep 2023
Response from MONday Apart Premium Ueno Front Desk on 30 Sept,2023
Thank you very much for choosing MONday Apart Premium Ueno.We would also like to thank you for taking time out of your busy schedule to share your impressions with us.We have carefully selected the fixtures and furnishings of our hotel to ensure that our guests have a comfortable stay.We are truly honored that you are satisfied with our services.We will continue to strive for your satisfaction in the future.We look forward to welcoming you again.All of our employees look forward to serving you again.

10/10 Excellent

Estella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent The front workers were very kind, the room was decent, very clean Although it may be pricey its so worth it
Stayed 1 night in Sep 2023
Response from MONday Apart Premium 上野 フロント on 28 Sept,2023
この度はMONday Apart Premium 上野をご利用いただき、誠にありがとうございました。 またお忙しい中、ご感想をお寄せくださいましたこと重ねて御礼申し上げます。当ホテルでの滞在をご満足いたただけましたこと、大変光栄に存じます。今後もお客様に満足していただけますよう努めてまいります。またの機会がございましたら、是非お越しください。従業員一同心よりお待ちしております。

8/10 Good

Amy

Stayed 3 nights in Sep 2023
Response from MONday Apart Premium 上野 フロント on 28 Sept,2023
口コミのご投稿ありがとうございます。

10/10 Excellent

Ben

Stayed 3 nights in Sep 2023
Response from MONday Apart Premium Ueno Front Desk on 27 Sept,2023
Thank you very much for choosing MONday Apart Premium Ueno. Thank you again for taking time out of your busy schedule to leave us your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno look forward to serving you again.MONday Apart Premium Ueno Front Desk

8/10 Good

CHI HIM

Stayed 7 nights in Sep 2023
Response from MONday Apart Premium Ueno Front Desk on 25 Sept,2023
"Thank you very much for choosing MONday Apart Premium Ueno.Thank you also for taking time out of your busy schedule to write a review.We always try to keep our hotel clean and strive to welcome our guests in a beautiful state of cleanliness.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno are looking forward to seeing you again.MONday Apart Premium Ueno Front Desk"

10/10 Excellent

Ruby

Stayed 4 nights in Sep 2023
Response from MONday Apart Premium Ueno Front Desk on 25 Sept,2023
"Thank you very much for choosing MONday Apart Premium Ueno.Thank you also for taking time out of your busy schedule to write a review.We always try to keep our hotel clean and strive to welcome our guests in a beautiful state of cleanliness.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno are looking forward to seeing you again.MONday Apart Premium Ueno Front Desk"

8/10 Good

Angus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just far enough away from Ueno, Akihabara and Kappabashi St to be quiet but still walkable. Two train lines only minutes away. Ideal spot for first Tokyo adventure.
Stayed 7 nights in Sep 2023
Response from MONday Apart Premium 上野 フロント on 22 Sept,2023
Thank you very much for choosing MONday Apart Premium Ueno.We would also like to thank you for taking time out of your busy schedule to share your impressions with us.We have carefully selected the fixtures and furnishings of our hotel to ensure that our guests have a comfortable stay.We are truly honored that you are satisfied with our services.We will continue to strive for your satisfaction in the future.We look forward to welcoming you again.All of us at MONday Apart Premium Ueno look forward to serving you again.MONday Apart Premium Ueno Front Desk

10/10 Excellent

Jessica, La Quinta

Travelled with family
Liked: Amenities
We had an absolutely wonderful experience with the hotel and the staff. They were so helpful and even ran to another MONday to grab our pocket wifi for us. They gave us extra laundry detergent packets free of charge as well. I would definitely stay here again, oh and the location is great! Situated between the Ueno and Uguisudani stations. We were able to go everywhere we needed to after a short walk.
Stayed 4 nights in Sep 2023
Response from MONday Apart Premium 上野 フロント on 15 Sept,2023
この度はMONday Apart Premium 上野をご利用いただき誠にありがとうございました。また、お忙しい中口コミのご投稿ありがとうございます。お褒めの言葉が従業員一同の励みとなり、より良いサービスのご提供に繋がります。今後もお客様に満足していただけますよう努めてまいります。またの機会がございましたら、是非お越しください。従業員一同心よりお待ちしております。

10/10 Excellent

FUH REN

Stayed 5 nights in Aug 2023
Response from MONday Apart Premium 上野 フロント on 10 Sept,2023
この度はMONday Apart Premium 上野をご利用いただき、誠にありがとうございました。 またお忙しい中、ご感想をお寄せくださいましたこと重ねて御礼申し上げます。当ホテルでの滞在をご満足いたただけましたこと、大変光栄に存じます。今後もお客様に満足していただけますよう努めてまいります。またの機会がございましたら、是非お越しください。従業員一同心よりお待ちしております。

8/10 Good

FENG-TING

Stayed 3 nights in Aug 2023
Response from MONday Apart Premium Ueno Front Desk on 4 Sept,2023
Thank you very much for choosing MONday Apart Premium Ueno. Thank you again for taking time out of your busy schedule to leave us your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno look forward to serving you again.MONday Apart Premium Ueno Front Desk

8/10 Good

Cui-Zhu, Cos Cob

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was a big cramped for 5 of us, but it was fine for a one night stay in t4ansit between major cities with JR train. Be prepared to walk more than 15 min from station, it was further than we expected and if you come out from certain exits, you have a longer way to cross over the train tracks to get there. Hotel is clean and has great amenities. Two convenience stores nearby. Staff was wonderful. Tough place to get to with elderly or small children due to its location. Great economical hotel otherwise who don’t mind the long walk from the station.
Stayed 1 night in Aug 2023
Response from MONday Apart Premium Ueno Front Desk on 29 Aug,2023
Thank you for staying at MONday Apart Premium Ueno and for your review.Regarding the location, it is true that the hotel is far from Ueno Station, but please consider using Tokyo Metro Iriya Station, which is relatively close.We are happy to hear that you were satisfied with our amenities and that our staff was able to assist you in making your stay a pleasant one.We hope you will have the opportunity to stay with us again.

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from MONday Apart Premium Ueno Front Desk on 25 Aug,2023
Thank you very much for choosing MONday Apart Premium Ueno. Thank you again for taking time out of your busy schedule to leave us your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno look forward to serving you again.MONday Apart Premium UenoFront Desk

10/10 Excellent

xiaoyi

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023
Response from MONday Apart Premium Ueno Front Desk on 17 Aug,2023
"Thank you very much for choosing MONday Apart Premium Ueno.Thank you also for taking time out of your busy schedule to write a review.We always try to keep our hotel clean and we strive to welcome our guests in a clean and tidy condition.Your compliments are an encouragement to all our employees and will lead to better service.We will continue to strive for customer satisfaction in the future.We look forward to welcoming you again.All of our employees look forward to welcoming you again.MONday Apart Premium Ueno Front Desk"

10/10 Excellent

Eric

Stayed 3 nights in Jul 2023
Response from MONday Apart Premium Ueno Front Desk on 7 Aug,2023
Thank you very much for choosing MONday Apart Premium Ueno.Thank you also for taking time out of your busy schedule to write a review.We always try to keep our hotel clean and strive to welcome our guests in a clean condition.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno look forward to serving you again.

10/10 Excellent

Kat Pang

Stayed 1 night in Jul 2023
Response from MONday Apart Premium Ueno Front Desk on 13 Jul,2023
Thank you very much for choosing MONday Apart Premium Ueno. Thank you again for taking time out of your busy schedule to leave us your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno look forward to serving you again.MONday Apart Premium Ueno Front Desk

4/10 Poor

Gladys

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Hotel did not have blackout curtains so at 4am the light comes in and wakes you up. No extras so if you want extra pillows you are out of luck. They don’t have keys for the doors just codes so they give you a paper with the codes for your room and elevator that you have to return at checkout if not you get charged another stay. (Mind you it’s a 3x3 inches paper) The area is not that great. The benefit was the laundry machine in room
Stayed 4 nights in Jun 2023
Response from MONday Apart Premium 上野 フロント on 28 Jun,2023
"Thank you very much for choosing MONday Apart Premium Ueno. Thank you again for taking time out of your busy schedule to send us your feedback.We sincerely apologize for any inconvenience caused during your stay. We will work hard to ensure that this does not happen again in the future.We hope you will consider using our hotel again when the opportunity arises.MONday Apart Premium Ueno Front DeskTranslated with www.DeepL.com/Translator (free version)