Property entrance

Reviews of NADESHIKO HOTEL SHIBUYA - Caters to Women

2.5 out of 5
NADESHIKO HOTEL SHIBUYA - Caters to Women
10-5 Shinsen, Shibuya, Tokyo

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 143 reviews" "
Rating 8 - Good. 48 out of 143 reviews" "
Rating 6 - Okay. 13 out of 143 reviews" "
Rating 4 - Poor. 5 out of 143 reviews" "
Rating 2 - Terrible. 4 out of 143 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute Onsen room that was really nice, the capsules are spacious and comfortable- the people in my room were noisy all night and so didn’t get much sleep and it was pretty hot too! It’s like staying in a cheap hostel. Probably fine for one night but I wouldn’t stay longer.
Stayed 1 night in Jul 2023
Response from Nadeshiko Hotel Shibuya front staff on 31 Jul,2023
Thank you for using NADESHIKOHOTELSHIBUYA this time.We are very happy that you like our SENTO(the bath room) and the room. On the contrary, we are very sorry about the noise in the room and temperature.We will take this into consideration in the future and strive to improve.We look forward to welcoming you back to our hotel when you come to the Shibuya area again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Can be noisy to sleep at night
Overall somewhat convenient location if you don’t have heavy luggage. Overall very clean place. The downside is the second night I had two new guests check in and started unpacking from 11pm to 2:30am which made it hard to sleep. Recommend setting quiet hours or having actual doors to help soundproof other people
Stayed 2 nights in Apr 2023
Response from Staff on 4 May,2023
Thank you for using NADESHIKOHOTELSHIBUYA this time.Thank you again for your valuable opinion.We will consider your feedback as a point of improvement in the future.We look forward to welcoming you back to our hotel when you come to the Shibuya area again.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel isn’t for everyone but I loved it. There isn’t much room for luggage. The locker was too small to hold my small roll aboard case so I laid it on the side in the pod with me. My sister had licking luggage so left it outside her capsule. Only inconvenience was having to go downstairs, in open air stairway to the shower room. But, it is close to a good store and we were able to have a little microwaved breakfast in the lounge room.
Stayed 1 night in Mar 2023
Response from Nadeshiko Hotel Shibuya front staff. on 13 Apr,2023
Thank you very much for choosing our hotel.We apologize the inconvenience about facilities. At the same time, we are glad to hear that you enjoyed at the lounge and nearby stores.We are look forward to seeing you again when you come to Tokyo.

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Overall my experience was ok. Checking in was a bit hard since the person at the front counter didn’t speak English and had trouble with the iPad and the check in website. They also didn’t get to explain much about the hotel. I’m not sure if this was normal but I was not provided with a pillow either. The bed and blanket was overall cozy. What made my experience better was the onsen.
Stayed 1 night in Mar 2023
Response from NADESHIKO HOTEL reception staff on 13 Mar,2023
Thank you for choosing our hotel.We apologize the inconvenience about checking in.Usually, we explain about the hotel when you check in so we will improve that all staff can explain same information.We are so pleasure to you liked the hotspring.When you come back to Tokyo, we hope to see you again.Thank you very much.

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. It provides what I need for my stay - amenities in a Japanese-patterned bag (as a gift), yukata for wear, slippers. Bring own body lotion. Friendly staff. Quiet and safe. Use stairs to go to different levels inside the hotel. It was a little difficult to find the location after passing Mark City though.
Response from NADESHIKO HOTEL reception staff on 10 Jan,2023
Ms. YolandaThank you for visiting our hotel and thank you for the reveiw.The amenity bag is small present from hotel.We are happy to you liked our facilities.We have only stairs so we are apologize about the inconvenience.We hope to see you again.Thank you.

10/10 Excellent

Arsema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath house is very nice, the representative is kind and helpful! The unit is clean!
Response from NADESHIKO HOTEL on 16 Nov,2022
Thank you for choosing our hotel!We are so glad to hear your comment.We hope to see you again!!

10/10 Excellent

Sarah Louisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, very clean, quiet, convenient. Lovely little amenity pack on arrival, towels, yukata and perfect little ofuro!
Stayed 1 night in Dec 2021
Response from Tomonori on 21 Dec,2021
I receive very wonderful evaluation, and thank you very much. It's the space which is a minimum very much, but merge with the bath, and seem to have enjoyed oneself and thank you very much. So that Japan which can travel better from now on may come.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Tomo on 15 Sept,2019
・Our warm hospitality awaits your return sometime soon. ・We look forward to your next visit!

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a lot of lockers that I could put some important things like money. I could feel this hotel was safety.
Stayed 1 night in Jul 2019
Response from NADESHIKO HOTEL on 28 Jul,2019
Thank you for choosing this hotel. Thank you for your compliment. We are looking forward to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from NADESHIKO HOTEL on 30 Jul,2019
この度は当ホテルをご利用頂きまして誠にありがとうございます。 これからも皆様に快適にお過ごしいただけるよう日々精進してまいりますので、また東京にお越しの際は是非お越しくださいませ。

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay solo for a night
I spent my first night, after a 14 hour flight at this women's only capsule hotel. It was a very different experience than the other capsule I stayed at, although some parts were still similar. I arrived right at 4 pm for my stay, the earliest check-in time and was given amenities and bed clothes at that time, and then shown to my room. the capsule room itself was fairly small with only a few units- a bit more private than other capsules can be. the "door" is a privacy screen - a little more private than a curtain, but does not lock closed. However, I did not feel unsafe or as if I was at risk. Lockers are provided to store your luggage and I managed to fit my carryon roller bag into the locker. Some people opted to keep their luggage out of the locker just inside the capsule room. the onsen was amazing. I went very early in the morning after sleeping and had the place to myself - very relaxing and the shower and dressing areas were pristine and serene.
Stayed 1 night in May 2019
Response from T.Konakai on 12 Jun,2019
This time thank you for using NADESHIKO HOTEL. How about the unique space called the capsule hotel? Because it was a really minimum bedspace, might I relax? I heal the fatigue of the trip by Japan's original "bath" this, and, please let me help all the staff just right for the next preparing for to a trip so that it is provided equipment. The country still has few small hotels for exclusive use of the woman, but can provide good space of the comfort on the coattails of a good visitor like; when come to Shibuya again, please use it!

10/10 Excellent

Verified traveller

Stayed 6 nights in Jan 2019

10/10 Excellent

Kam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and comfortable with amazing staff
Stayed for one night, and would definitely recommend. It was comfortable and clean and very safe. One of our group's bag didn't turn up on her flight and was being dropped later in the evening. The staff, who usually close the reception at 1am stayed until it was delivered and brought it to the room while we were sleeping.
Stayed 1 night in Oct 2018
Response from Natsu on 27 Nov,2018
Thank you very much for staying with us. We're glad to hear that. If you come to Tokyo,we would like to see you again!

10/10 Excellent

anna, cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've never felt so fancy
We had just finished staying in a hostel that has no locks on the door and no mattresses. We came here to a free washbag, a jokata and slippers with a spa included. There's a drying area to make it even more special and then my pod was spacious and beautiful with a charging port AND air conditioning. I have never felt more alive.
Stayed 1 night in Feb 2018

8/10 Good

Jessica, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Would stay again!
I stayed there for quite a while, (10 days) and must say it was such a pleasant experience. The staff were so incredibly lovely and kind. The place was so clean and tidy as well. The only downside is that the capsules aren't sound proof(if they were this place would be without fault, - for me at least). I know a few people didn't like how hard the mattress was, but I personally love it! I love hard mattresses and I slept like a baby. The onsen was also amazing. I can't recommend this place highly enough! Will definitely be making this my go-to place to stay next time I'm in the area! :)
Stayed 9 nights in Dec 2017

8/10 Good

Laura, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient. Great bath
Very clean hotel with friendly staff. Amazing bathroom experience. There is no elevator, but the staff can help you with the bags if necessary.
Stayed 4 nights in Dec 2017
Response from T.Konakai on 2 Jan,2018
Dere Laura, It is the small hotel which "a bath" healing the fatigue of the trip, a woman including the substantial "amenity" can use in peace. Might I experience "a quality of Japan" with decoration and the yukata in the hall even a little? Is the place where should be improved still more including the bed; thanks for the input. It becomes the encouragement of the staff above all that I can have the opinion of all of you in this way. In addition, please use it anytime when you come to Japan.

10/10 Excellent

Barbara, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for solo traveler
Very helpful staff,great location,clean, interesting cultural elements, quiet

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, friendly staff, quiet sleeping pods. And, of course, there is nothing better than a japanese ofuro bath after a long plane ride or day of walking the streets of tokyo.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Good location
Charger was stolen on the side of bed. Using shower is limited time It's unconbinient

8/10 Good

Miss.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe women-only capsule hotel in Shibuya
Solo traveler. First time at capsule hotel. Stayed for two nights. I really liked this place and felt very safe. Personnel The ladies at reception were very friendly and helpful Room I was on the 4th floor. Point to note: don't bring big suitcases. There is one rather narrow staircase. No elevator. Capsule was big enough to not feel claustrophobic. Pillow was comfortable but mattress could have been thicker. I slept easily because I was tired but sleep quality could have been better with slightly thicker mattress. I could feel the bar of the capsule frame under me. But that's the only thing that really bothered me Sheets were clean and comfortable. Chain lock was provided for suitcase, and locker for other valuables. There's a rack for hanging coats. Bath The bath was wonderful. Very clean. Unlike other baths, this one was kept very nice and warm. So you don't freeze between post shower and pre bath. Very good to have towels nicely laid out in basket size. Very thoughtful. The powder room next door had hairdryers and water (to drink) The common lounge The tatami room as it is called, was not big, but enough. Safety To enter the hotel, you've got to key in a code. Location It's about a 10 minute brisk walk from shibuya station. But factor in a further 5-10 minute walk within the station if you're coming on the JR line. It's a longer walk but it's straightforward Alternatively it can be a 5 minute walk from Shinsen station but that's slightly more complicated
Narrow-ish staircase
Entrance of hotel
Prettt complimentary toiletries bag (with toiletries)

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
First time in a capsule, and it was good.

8/10 Good

Sophia, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Good for solo travel except for noise
Around a 10 to 15 minute walk from Shibuya station, some parts slightly uphill, and a little hard to find. I suggest to look it up on Google maps and save the location beforehand first. Even though it was around 10.30pm when I was making my way to the hotel, I didn't feel unsafe. A helpful member of the hotel staff carried my luggage up (there is no elevator) to the 5th floor, the top floor, and explained to me the amenities and facilities provided. There is a railing that runs the width of the room where you lock your luggage with the lock they provide. Amenities provided are pretty awesome, like a toiletry bag containing a toothbrush, hairbrush, and sample-sized toiletries (for you to keep), and a yukata (which you leave behind). Communal bath is on the second floor, with a full-sized towel and face towel (to bring into the bath area, but not into the onsen!) provided there. A locker is also provided for you to keep your belongings. There is also a resting room on the second floor with two computers and tea available. Bad thing is that the capsules aren't soundproof, so if you're a light sleeper, I would suggest you not to stay here. Even when neighbours closed the blinds to their capsule, you could hear it. Also, the Expedia offer is misleading, as it shows that a free nano-SIM card is provided, but in actual fact you only get the SIM card if you book through their website. Good first time experience overall.

10/10 Excellent

Jeremia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable stay. Staff were lovely, facilities were clean and amenities were awesome. Only con is that theres no elevator, my room was in level 3 and had to carry my luggage all the way. Good thing the receptionist helped me carry it up and down.
Response from General Manager on 26 Dec,2016
Dear Ms. Thank you very much for staying with us. We are very happy to hear that you liked an amenity bag. If you have a chance to come to Tokyo again, Please come and visit us We are looking forward to seeing you next time. Thank you NADESHIKO HOTEL SHIBUYA

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and cosy
Basic but nice, relaxing feeling around the place. Room nice, capsule cosy. The spa was lovely, open at night so able to relax even after midnight.

10/10 Excellent

Denise, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, comfortable and welcoming!
I had a great experience staying at this hotel. The staff were very helpful both before and during my stay. I always felt relaxed, and enjoyed the capsule bed experience. The entire hotel was always clean, and I never had any problems with towels or sheets (I have very sensitive skin and I was fine when using these). Bathroom and toilets were always clean, and amenities were good quality and always replenished. I'm quite small in size and thought the bed was very spacious and comfortable. The USB port and plug were also handy touches to the capsule. Would highly recommend any female that's looking for a different and safe place to stay when visiting Tokyo.
Vanity room
Western shower (NB: no door or curtain; these showers face the onsen style bath)
Japanese style shower (located next to western showers)
Onsen style bath (NOT spa; only enter after showering, and can't wear swimmers FYI)

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique and tranquil capsule experience
Nadeshiko is a truly unique hotel located in the heart of Shibuya, walking distance to many shops and restaurants. 10 minute walk to Shibuya station. This women's only hostel incorporates elements of traditional Japanese spas, capsule hotels, and a tranquil tea room into one incredible establishment. The rooms are quiet and incredibly private for being a hostel. Although I found the mattress to be a bit thin, the pods (or 'cocoons' as they refer the them here), are quite comfortable, and it is easy to get a good nights sleep. The spa facilities are lovely. The entire hotel is immaculately clean, and very stylish and modern. There is a tea room which provides coffee, tea, snacks, computers, and a quiet place to read or relax. Each guest is provided with a complimentary toiletry bag and kimono to wear during their stay, which is a really nice touch. Staff here and friendly and helpful. My only complaint is that the room cleaning took place beginning around 9am, which was irritating when attempting to catch up on sleep after traveling 14 hours from California. I think they should consider extending check out to a normal hour, and cleaning the facilities at a more favorable time. I would highly recommend Nadeshiko to any woman traveling to Tokyo. The value and experience cannot be beat.

10/10 Excellent

Amanda, North Carolina, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel in Shibuya for female travelers.
This is a nice place to stay if you're a female traveling alone. Its convenient to Shibuya station and area. The hotel staff were helpful and the place was so clean and well kept. I especially liked that we were given yukatas to wear around the hotel. They also think of everything when it comes to toiletries they provide. And to top it off you get a nice souvenir, its a Japanese style bag. Amazing place to stay, definitely recommend.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel!
The hotel was clean, quiet and very safe. The cabins are more spacious than what you get in a regular capsule hotel, there are around 6 cabins in one room, and everyone was very respectful and quiet. Yukatas and a bag free amenities are also provided, you can also choose the design of your yukata, obi and bag which was very thoughtful. The public bath was great but the water could be a bit warmer (one night it was cold). The resting space was also very nice and I liked the free tea and coffee, as well as the notes the staff posted on the wall and the guides/directions provided for visiting tourist attractions. Overall everything was very clean and organized. The hotel is more expensive than a regular capsule hotel, but the price is alright considering it is located within walking distance from Shibuya station (and 3 min walking from shinsen station). There are no elevators though, so you will have to take the stairs to your room (3rd/4th floor) and the bath/lounge (2nd floor). The only complaint I had was that the staff is not always at the front desk. For check-in there was no one at the front and I had to wait a long time. Check-out was the same, this time luckily a Japanese girl next to me called the front desk and the staff then came. It would be nice if they can place a bell or ringer of some kind at the front, not all travelers can use their phones.
Response from Kyoko on 1 Apr,2017
Thank you for staying our hotel. First of all we apologize inconvinience caused and thank you for giving advice for us. We will share this incident to all our staff, and try to avoid not to have same situation from next time. Thank you and hope to see you again. NADESHIKO HOTEL

10/10 Excellent

Sin Wa Sarah, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy capsule experience
I stayed there just for one night before my flight and I have always wanted to experience a capsule hotel in Tokyo. Most capsule hotels are for men only so I am glad to have found this for women. It's very new and clean, with nice jap decoration and soothing zen music in the dorm. The capsules are more spacious than they appeared on photos and I had a very comfortable stay there. The only thing to note is there's a bit of walk to Shibuya but there's a much closer metro station (Shinsen) which is just one stop from Shibuya. I would definitely recommend this.
Response from Kyoko on 24 Jul,2016
Thank you for staying our hotel. We have opend since on April 2016. we are glad that you colud stay comfortably and you liked here. We are looking forward to seeing you again. Thank you. NADESHIKO HOTEL

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Some of the hotel staff speak little English. Also, it should be mentioned that there is no elevator and you have to climb stairs to get to your room. Additionally, your capsule room has a shade and does not lock from the inside.
Response from Kyoko on 30 Jun,2016
Dear Ms. Thank you for choosing us for your stay this time and appreciated your comment. We will mention about there is no lift or elevator at our hotel ASAP We looking forward to welcome you again

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

8/10 Good

Yumiko

Liked: Staff & service, property conditions & facilities
大浴場と休憩室があって良かった。女性専用ホテルなので尚更利用しやすいと思いました。
Stayed 1 night in Mar 2024

2/10 Terrible

CHIHIRO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最悪。改善されても二度と泊まらないとおもう。
まず、荷物を先置けるのに階も部屋も変わって開けれない、預けた荷物が取り出せない状態になる。 明記はないのにセルフチェックインだと部屋変わると言う。それなら荷物預かりは部屋ですべきではない。 わからないことがあったら電話しろという。 電話禁止なわけではない。が、他の客もそれをわかっているのに自己判断でしかも17-22チェックインなんだから、それ以降にも泊まる人いるの理解した上での宿泊者変な外国人に絡まれる。だったらボタン等設置して電話でなく呼び出し式にすればいい。なのに、被害者のこちらが再度部屋移動。宿泊者数も把握しておらず、備品も足りない。あまりにも酷くてその場でキレた。だから私にだけ丁寧だったけど、それだけで済むことでもなくて、他の日本人の宿泊者は皆キレてた。故障も多すぎた。一人なのは仕方ないけど、走り回ってたし汗かくのもわかるけど、さすがに一応宿泊施設ならニオイ対策はすべき。清潔さが1なのはそこ。
Stayed 1 night in Nov 2023
Response from NADESHIKO HOTEL SHIBUYA フロントスタッフ on 23 Nov,2023
この度は当ホテルをご利用頂き、誠にありがとうございました。滞在時にご不便とご迷惑をおかけしてしまい、大変申し訳ありませんでした。またご不快な思いをさせてしまった事深くお詫びいたします。心より申し訳ありませんでした。ご指摘の件、真摯に受け止め改善に努めて参ります。また以後このような事がないよう対策も含め検討し実施していきたいと存じます。この度は大変申し訳ありませんでした。ご指摘くださりありがとうございました。

6/10 Okay

YOKO

Liked: Cleanliness, amenities
Disliked: Staff & service
駅からちょっと遠いですが、大浴場付きで、タオル、アメニティ、パジャマ用浴衣もあって、気に入ってます。 チェックイン前の荷物預けが、以前はフロント預かりだったのが、電話をかけて、遠隔で鍵を開けてもらい、フロアの共有スペースに置いておくようにとのこと。さすがに不安。 お金取ってもよいので、ロッカーに入れさせて欲しいです。 そして電話での案内がなんともまどろっこしくて、わかりにくい。電話代もかかるし、ちょっとイライラしてしまいました。 LINEで案内するなり、なにか工夫できないか。改善お願いします。
Stayed 1 night in Oct 2023
Response from NADESHIKO HOTEL SHIBUYA by unito on 19 Oct,2023
この度はご宿泊いただきありがとうございました。また、貴重なフィードバックをありがとうございます。ご滞在中の不便と不安についてお詫び申し上げます。お客様のご意見は、サービス向上に非常に役立ちます。荷物の預けに関する点、ロッカーの設置を検討いたします。お客様の貴重な荷物をより安全に保管できる方法を提供するために、新しい対策を検討いたします。電話での案内に関する不便さ、理解いたします。より分かりやすく、スムーズな方法を検討いたします。お客様のご指摘を真摯に受け止め、今後もより良いサービスを提供できるように取り組んでまいります。またのご利用をお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コンパクトながら、色々配慮の行き届いた施設です。大浴場もあって、コスパはとても良いです。リーズナブルに泊まりたい方には、オススメです!
Stayed 1 night in Jul 2023
Response from Nadeshiko Hotel Shibuya front staff on 10 Jul,2023
この度は当ホテルをご利用いただき誠にありがとうございます。 気に入って頂き大変嬉しく思います。 これからもお客様が快適にお過ごし頂けるよう日々精進して参ります。 またのお越しをスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
案内の方が親切だった!
Stayed 1 night in Jun 2023
Response from Nadeshiko Hotel Shibuya front staff on 29 Jun,2023
この度は当ホテルをご利用いただき、誠に有難うございます。フロントスタッフからの案内につきましてご満足いただけましたこと、私共といたしましても大変嬉しい限りでございます。これからもお客様が快適にお過ごし頂けるよう日々精進して参ります。 またのお越しをスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

SHOKO

Stayed 1 night in May 2023
Response from Nadeshiko Hotel Shibuya front staff on 7 Jun,2023
Thank you for using NADESHIKOHOTELSHIBUYA this time.We hope you had a comfortable stay.And also, we look forward to welcoming you back to our hotel when you come to the Shibuya area again.

10/10 Excellent

Tomoko

Stayed 1 night in May 2023
Response from NADESHIKO HOTEL reception staff on 11 May,2023
この度は当ホテルをご利用いただき誠にありがとうございます。 快適にお過ごしいただけましたでしょうか。 これからも皆様に快適にお過ごし頂けますよう日々精進して参ります。 またのお越しをスタッフ一同心よりお待ち申し上げます。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテル代が高騰している都内で、リーズナブルに快適に泊まることが出来ました。また、大浴場があるのもありがたかったです。
Stayed 1 night in Apr 2023
Response from NADESHIKO HOTEL reception staff on 11 May,2023
この度は当ホテルをご利用いただき、誠に有難うございます。ご宿泊料金と大浴場についてご満足いただいたとのこと、大変嬉しく存じます。これからもお客様が快適にお過ごし頂けるよう日々精進して参ります。 またのお越しをスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

SHOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Nadehiko Hotel Shibuya front staff on 19 May,2023
この度は当ホテルをご利用いただき誠にありがとうございます。 快適にお過ごしいただけましたでしょうか。 これからも皆様に快適にお過ごし頂けますよう日々精進して参ります。 またのお越しをスタッフ一同心よりお待ち申し上げます。

4/10 Poor

ちえこ

Liked: Cleanliness
Disliked: Staff & service, amenities
チェックイン前に荷物を預けられるとあるが、実際は『そのへんに置いといてください』のみ。ロッカーでもなく、スタッフ管理でもなく、ただフロアの隅に置いといていいですよ(ただし、自己責任で)という、サービスでもなんでもない。巾着プレゼントもなかったです。ただ、チェックインのときに『耳栓いりますか?』って聞かれます。普段使わないので断ってしまいましたが、かなりうるさいので必須です。もらっておくことをおすすめします。
Stayed 1 night in Apr 2023
Response from NADESHIKO HOTEL reception staff on 27 Apr,2023
この度は当ホテルをご利用いただき誠にありがとうございます。 荷物の事前預かりのご案内と周囲の音に関しましてご不便をお掛けいたしまして誠に申し訳ございません。 巾着につきまして、2階のパウダールームにアメニティとしてご用意しております。こちらも、フロントでのご案内が至らずご不便お掛けし、大変申し訳ございませんでした。貴重な御意見を下さいまして、誠にありがとうございます。スタッフ間でも共有し、今後の参考にさせていただきます。またのお越しをスタッフ一同心よりお待ち申し上げます。

6/10 Okay

みずき

Liked: Cleanliness, staff & service
お風呂に入れるのが有り難かったです。
Stayed 1 night in Mar 2023
Response from NADESHIKO HOTEL reception staff on 13 Apr,2023
この度は当ホテルをご利用いただき誠にありがとうございます。 浴室を気に入って頂き大変嬉しく思います。 これからもお客様が快適にお過ごし頂けるよう日々精進して参ります。 またのお越しをスタッフ一同心よりお待ち申し上げます。

8/10 Good

マリ

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023
Response from Staff on 4 May,2023
Thank you for using NADESHIKOHOTELSHIBUYA this time.We look forward to welcoming you back to our hotel when you come to the Shibuya area again.

6/10 Okay

Yukiko

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

10/10 Excellent

natsumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from NADESHIKO HOTEL on 4 May,2021
この度は当ホテルをご利用いただき誠にありがとうございます。 快適にお過ごしいただけましたでしょうか。 これからも皆様に快適にお過ごし頂けますよう日々精進して参ります。 またのお越しをスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂、いつでも入れてよかったです。
Stayed 4 nights in Apr 2021
Response from NADESHIKO HOTEL on 24 Apr,2021
この度は当ホテルをご利用いただき誠にありがとうございます。 浴室を気に入って頂けたみたいで大変嬉しく思います。 これからも皆様に快適にお過ごし頂けるよう日々精進して参ります。 またのお越しをスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よかったです
音を気にはしましたが それ以外は清潔で快適に過ごすことができました
Stayed 1 night in Feb 2020
Response from NADESHIKO HOTEL on 22 Feb,2020
この度は当ホテルをご利用いただき誠にありがとうございます。 音に関しましてご不便をお掛けいたしまして誠に申し訳ございません。今後の参考にさせていただきます。 これからも皆様に快適にお過ごしいただけるよう日々精進して参ります。 またのお越しをスタッフ一同心よりお待ち申し上げます。

8/10 Good

atsuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020