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Reviews of Petit Grande Nuage

3 out of 5
Petit Grande Nuage
3-36-15 Mukojima, Tokyo, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 95 reviews" "
Rating 8 - Good. 25 out of 95 reviews" "
Rating 6 - Okay. 5 out of 95 reviews" "
Rating 4 - Poor. 2 out of 95 reviews" "
Rating 2 - Terrible. 1 out of 95 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

KYASH

Liked: Room comfort
Stayed 2 nights in Apr 2020
Response from PG Team on 5 Jun,2020
プチグランデニュアージュにご宿泊いただき、誠にありがとうございます。また今度も宜しくお願い致します。

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Shytree Station easy to locate.Kind staff very helpful, easy to check in.After check out still give us storage for our baggage
Stayed 3 nights in Jan 2020
Response from PG Team on 8 Mar,2020
Thank you for leaving us such a wonderful review. We are glad that you loved our services. We will strive to deliver great experiences consistently, please do come again. Best regards,

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2020
Response from PG Team on 8 Mar,2020
Thank you for leaving us such a wonderful review. We are glad that you loved our services. We will strive to deliver great experiences consistently, please do come again. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cute and petite stay at tokyo 2019
the location was 10 minute walk from the skytree station. before going back to the cute hotel be sure to buy your food at the 7/11. you can see it after your exit at the station. there are convenience store nearby. but there are 2 vendo machines for drinks across thestreet. ou can cook and wash your clothes inside your room.
Stayed 1 night in Dec 2019
Response from B on 31 Dec,2019
Dear sir/madam, Thanks so much for sharing your good experience with us. We hope you'll come and see us again soon! Best regards,

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A very good size room with washer and dryer in your unit Can see Skytree from our room The staff is super helpful and allow us to keep our luggages Thank you so much
Stayed 3 nights in Dec 2019
Response from B on 31 Dec,2019
Dear sir/madam, Thanks for leaving us such a wonderful review. We are glad that you loved our services.We will strive to deliver great experiences consistently, please do come again. Best regards,

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walking distance from Oshiage Station. Good layout and adequate amenities.
Stayed 2 nights in Dec 2019
Response from B on 15 Dec,2019
Thank you very much for sharing your experiences! We hope to see you again in nearly future. Best regards,

10/10 Excellent

Betty, North East England

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Petit Grande Nuage. It was a short walk away from the Oshiage Skytree station in a quiet neighbourhood. The apartment was clean, quiet and included everything needed for a week in Tokyo in home-style comfort. Jay and his colleagues were also friendly and very helpful in helping us locate an item we lost whilst travelling to Tokyo. We would definitely stay here in future.
Stayed 5 nights in Nov 2019
Response from B on 15 Dec,2019
Thank you, once again, for your kind words. We are happy to hear you had a positive experience at PG Nuage. We look forward to serving you again.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2019
Response from B on 15 Dec,2019
Thanks for taking the time to rate us. We hope to see you again. Best regards

10/10 Excellent

KK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment type hotel stay.
So good for hotel staff to allow us early check-in Ard 12.30 pm instead 3 pm especially after an overnight flight. Very clean hotel n near Tokyo Skytree n oshiage Skytree stations
Stayed 3 nights in Nov 2019
Response from B on 15 Dec,2019
Thank you for leaving such a nice review. We are glad that you and family loved our services. We hope to welcome you again in nearly future. Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family vacation. Stayed for 7 nights. The size for Tokyo standard is good. Suggestions for improvement : Would be better if there were extra chairs or stools and a table. The small round table was not big enough. Extra hooks in the bathroom and entrance door would be great for towels and coats. Mirror above the desk could be better if a cupboard or shelf is installed for more storage space. Washing machine should come with an English manual as with the panel in the bathroom. Listing and directions to attractions/buses/supermarkets etc would be good to have in the room.And lastly supplying english/black tea would good instead of only green tea. The main bed was too soft for me and I didn't get any sleep for 4 nights. I finally rang and asked if they could help. I was very happy that they managed to get me a single thin but firm mattress to place on top of the existing mattress which greatly improved my sleep. The bathroom doubles as a dryer for your laundry - it's really brilliant. Skytree is a short walk though the Oshiage station. Skytree has a handy shuttle bus to Kaminarimon and Ueno @ 220 Yen. Unfortunately we didn't get to explore Skytree & area till our last day, and we discovered a brilliant supermarket (Life) across from Skytree. (would be good if the hotel could mention this apart from 711 and Familymart). Overall good stay, the area & location is very good. Would stay here again. Just be mindful if you need to get a cab, factor in time to call for one.
Stayed 7 nights in Oct 2019
Response from B on 15 Dec,2019
Thanks for taking your precious time to shae your experiences at PG Nuage. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Best regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location and very clean room ,if you spend more than 2 days ,it has a washing machine for you as well
Stayed 1 night in Oct 2019
Response from B on 15 Dec,2019
Thanks for leaving us such a wonderful review. We hope to welcome you again on your next trip to Tokyo!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! Clean, friendly and very welcoming!
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small hotel very close to sky tree and all its shops. The rooms have all kind of amenities including a washer and dryer. Netflix on TV. Very comfortable. All staff spoke fluent English and that is very uncommon in Japan.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Guestjul2019

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the Skytree train station and low price. Staff speak English. Room was small, as expected in Tokyo but was ok for our family of 4.
Stayed 7 nights in Jul 2019

10/10 Excellent

Peter Ya Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an awesome experiences!
The room was superb, though maybe small to some's standard, but this is Tokyo, and for a room with basically everything you need (clothes washer/dryer, fridge, electric stove, microwave, rice cooker, shower/tub, clothes drying...etc), it is hell of a deal for what you are paying. Me and my wife bought many ingredients from the local market around the corner and cooked some meals in the hotel, much cheaper than eating outside and you can taste the local produce. The hotel staffs were very friendly and speaks good English. The room has no local TV but free Netflix, and also internet wifi connection. The best part, is the free Handy smartphone that was provided in the room, which saved my life because my phone actually broke on the night before we were heading to Japan. So having an extra smartphone with free internet connection was a huge life saver for me and the only time that I've every seem this service provided in a hotel, free! The only downside is that it is about a 10 minute walk from the nearest subway station, which is Oshiage, but after a few days you get used to it and we really enjoyed the work out.
Stayed 1 night in Jun 2019

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff
Very happy with our stay (6 nights). Kudos to the staff, who were exceptional (they even assisted us with our luggage all the way to the train station). The area is very quiet and clean. They also lent us some mini folding bikes, which were very useful for quick trips to the atm or convenience store runs. There was also a very good bakery just 2 blocks away (was one of our favorite places for breakfast) but unfortunately was not open daily.
Stayed 6 nights in May 2019

10/10 Excellent

Marezel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
The hotel is very clean. Near to train station (about 8minutes walk). Staff is very friendly .the only downside is the reception is not 24 hrs if you’re coming late. But it works well on us.the room is very functional and very neat
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Best service and support staffs unfortunately don’t have parking but there is enough around
Stayed 1 night in Mar 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
More a small apartment than a hotel room. The staff was really helpful and everything was super clean.
Stayed 1 night in Mar 2019

10/10 Excellent

SEK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet residential stay alike hotel
Stayed 3 nights in Feb 2019

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean for a great price
It was very large for a Tokyo apartment. We had plenty of room between the two of us and our large suitcases. The staff were extremely friendly and very helpful. Everyone we interacted with spoke near perfect English. The amenities were really nice and we would stay there again if we ever found ourselves back at the Skytree.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with good amenities, close proximity to oshiage station
Stayed 7 nights in Feb 2019

10/10 Excellent

Jason, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, value and staff!! I will be recommending this place to everyone I know who is going to Japan. View of the Skytree made us always know where we were in the city if we could see the tower. Staff is SO friendly and helpful. Went the extra mile every day.
Stayed 8 nights in Sep 2018
Response from PG on 5 Nov,2018
Thank you for your stayed. We appreciate your positive review. Hope to see you again.

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience!!!
Extremely small not suitable for family at all Heating system very loud Strong smell of Clorox Service very bad Far from everything Nothing was like they said in hotel.com We booked for three nights but we left after the first night went different hotel
Stayed 3 nights in Dec 2017

6/10 Okay

peter, Toronto

Liked: Cleanliness, staff & service
Nice hotel close to station and shopping malls
Clean and new hotel Too small for 4 persons Good location
Stayed 1 night in Oct 2017

10/10 Excellent

David , Gold Coast Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good connections, economical, comfortable
Petit Grande Nuage is a new, small, inexpensive hotel near Skytree. It has Tokyo Metro and Keisei/ Toei stations and it's one stop to Kinshicho on the Sobu line. It's 2 stops to Senso-ji, or you can walk there if you want to. PGN itself might be a bit hard to find if you aren't good at exits and landmarks Tokyo style. The staff speak English and are generally helpful. There are lots of restaurants and shops in Skytree. Get off the subway, find the A3 exit, turn right and look up: You'll see a sight you will never forget. There's a washing machine, stove and microwave, so you can save a lot. In fact the bathroom functions as a drier, but that isn't explained. If you know how to use the remote control you can get one English channel on the TV for free. We had to go to many parts of Tokyo and Chiba, so we found it very convenient.
Stayed 9 nights in Sep 2017

8/10 Good

Susan, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and great location
It was a great experience to stay at this hotel. The staff is excellent and they all speak good English. They are genuinely excited to see us.
Stayed 3 nights in Aug 2017

10/10 Excellent

Maria , Arlington, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
We love the place. It was perfect for a family trip. We use the metro and train for everything the hotel have a very good location walking distance from the Station. The view from my room beautiful, it was clean and the staff was super nice. We love Tokyo
Stayed 7 nights in Aug 2017

10/10 Excellent

steph, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
I had a wonderful stay and the staff was very helpful. It is very clean and the area is not so crowded with people, just down the street from train station. Small apartment, but with all the amenities. Fridge microwave washer in unit stove dishes to use.
Stayed 4 nights in Aug 2017

10/10 Excellent

ichi, Tokyo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
東南アジア系の外国の方が接客してくれたけど、親切で対応も良かった。 エントランス入ってすぐ、エレベーターの扉の向かい側にウォーターサーバーとフリーの茶葉があったのも嬉しかった。アメニティはタオル類と歯磨き、ドライヤー、リンスインシャンプーとボディシャンプーがあった。部屋着があったら完璧だった。 ゆっくりくつろげるし、また泊まりたいと思う場所だった！
Stayed 1 night in Dec 2020
Response from PG Team on 4 Jan,2021
プチグランデニュアージュにご宿泊いただき、誠にありがとうございます。また今度も宜しくお願い致します。

8/10 Good

YOKO

Liked: Cleanliness, room comfort
良い連休になりました
便利な場所にあり滞在に何不自由すること無く過ごせました。 ただ写真では分かりにくいですが少し部屋は狭めなので3人くらいの滞在だと少し窮屈に感じるかも？ 同行者の要望で自炊も出来ましたし次回も候補に入れたいと思います
Stayed 3 nights in Jul 2020
Response from PG Team on 31 Jul,2020
プチグランデニュアージュにご宿泊いただき、誠にありがとうございます。また今度も宜しくお願い致します。

6/10 Okay

Azusa

Liked: Cleanliness
良いところも悪いところも…
毎日タオルの交換が出来る事や、アメニティなども充実していて、化粧台まであったのもよかったですし、部屋も綺麗でした。が、換気口からの音なのか？ずっとぶぉーぶぉーみたいな音がうるさくて夜は特に気になりました。クーラーもベッドに直風で、なんだかカビ臭かったです…。
Stayed 5 nights in Jun 2020
Response from PG Team on 8 Jul,2020
フィードバックを頂きましてありがとうございます。 またいらっしゃってください。

10/10 Excellent

kouhei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リピートしたくなるホテル
不満点はないです！ スタッフさんは優しいし、場所も最高、また利用します。
Stayed 1 night in Feb 2020
Response from Jeff on 10 Mar,2020
プチグランデニュアージュにご宿泊いただき、誠にありがとうございます。また今度も宜しくお願い致します。

10/10 Excellent

kouhei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Jeff on 8 Mar,2020
プチグランデニュアージュにご宿泊いただき、誠にありがとうございます。また今度も宜しくお願い致します。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間整潔，設備齊全，交通方便
房間整潔，設備齊全，不需另外買清潔用品，例如洗衣粉，有干衣設備，可晚上洗早上着，十分方便。近押上駅，方便去其它地方。近晴空塔，不愁沒有地方吃飯，有旅巴去迪士尼及台場。有點像民宿，沒有每天清潔服務(好似如要清潔服務要另外加錢)，鎖門匙卡只得一片，有點不便，因用匙卡鎖門後，屋內是不能開門，因此不能分開行動。
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一人暮らし用マンションスタイルのお宿
一人暮らしマンションスタイルのお宿でした。 部屋は清潔で良かったです。洗濯機もあり、連泊するのに便利だと思いました。 テレビが見れないのが１つ残念でした。
Stayed 1 night in Dec 2019
Response from B on 31 Dec,2019
プチグランデニュアージュにご宿泊いただき、誠にありがとうございます。また今度も宜しくお願い致します。

10/10 Excellent

Sheng yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒
距離押上站及晴空塔很近，附近也有大型超市，房間很乾淨也有廚房及洗衣機，床非常舒適，下次會再前往住宿。窗外可以看到晴空塔！
Stayed 5 nights in Dec 2019
Response from B on 15 Dec,2019
非常感谢您发表如此出色的评论。 我们期待再次为您服务。

10/10 Excellent

YU NING

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推薦的東京住宿
功能齊全的酒店式小公寓，樓下有供應咖啡茶水，房內有廚房設備廚具餐盤微波爐電鍋煮水器，有洗衣機併提供洗衣粉、晾衣架，洗澡間有乾燥暖房功能衣服晚上洗早上就乾了，而且提供浴缸和泡澡溫泉粉超棒！有免治馬桶，備品齊全。冰箱很大有雙層，下方有冷凍庫。床很舒服房間乾淨，提供睡衣室內拖。真的非常便利地點離押上站晴空塔很近，地鐵上來都有電梯帶著行李也方便，附近有超商超市餐廳，機能性非常好，陽台靠窗的床都可觀賞晴空塔，會再次入住
Stayed 6 nights in Nov 2019
Response from B on 15 Dec,2019
感谢您抽出宝贵的时间给我们这么好的评论。 我们期待再次为您服务 ^^

10/10 Excellent

SU MEI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有家的感覺
白床單被子很乾淨、機能性非常好、非常舒適的房間！有洗衣機（曬衣架、衣夾、洗衣粉）、廚房廚具齊全、微波爐、電子飯鍋、熱水器，熨斗、吸塵器、體重機、睡衣毛巾拖鞋、電視冷氣、免費網路，真的太棒了！離押上站晴空塔很近，買東西逛街吃飯都方便。
Stayed 5 nights in Nov 2019
Response from B on 15 Dec,2019
非常感谢您抽出宝贵的时间给我们留下笔记。我们期待再次为您服务。^^

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Ich fand es sehr einzigartig in einer richtig japanischen Wohnung zu bleiben, da bekommt man echt ein gutes Gefühl für Kleinigkeiten, die einem im Hotel eben nicht begegnen :-) Auch super zentral zum Skytree, oder der Tokyo Metroline.
Stayed 22 nights in Nov 2019
Response from B on 15 Dec,2019
We are incredibly grateful that you took the time out to leave us a positive review. We look forward to serving you again.

6/10 Okay

CK, Hong Kong

Travelled with family
Liked: Cleanliness, property conditions & facilities
When I check in, there is nobody in the reception. And I saw a copy of passport of one of the guest on the receptionist chair. The detail could be clearly seen or even being taken away. That really made me feel very unsafe about all of our privacy. It was not a good experience of staying in this hotel.
Stayed 4 nights in Oct 2019
Response from B on 15 Dec,2019
Dear sir/madam, We are extremely sorry to hear about this, and even more sorry to disappoint a customer. We'd like to make sure that this mistakes don't happen again. We look forward to hearing from you. Your feedback makes us better.

8/10 Good

Chien Pei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有附小廚房及餐具，很棒。 衛浴設備超讚。
Stayed 4 nights in Nov 2019
Response from B on 15 Dec,2019
感谢您给我们这么美好的评价。我们很高兴您和家人喜欢我们的房间。 我们希望再次欢迎您 ^^

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

ying-shiuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了房間小，交通、環境、設備其它都很棒，尤其是靠近住宿的站口有電梯，不用擔心行李的問題
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019