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Shibuya Excel Hotel Tokyu

4.0 star property
Luxury hotel with 2 restaurants and 24-hour front desk

Choose dates to view prices

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
Exterior
View from property
Reception
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
The current price is S$263
27 Aug - 28 Aug

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

1 bedroom, premium bedding, in-room safe, blackout curtains

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
Bidet
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

1 bedroom, premium bedding, in-room safe, blackout curtains

Deluxe Twin, Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
Bidet
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

1 bedroom, premium bedding, in-room safe, blackout curtains

Semi Double Room Non-Smoking, 13 - 19F

8.8 out of 10
Excellent
(44 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double Room with Park View - Non-Smoking

1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Double Room with Park View - Non-Smoking

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
Bidet
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quad Room Non-Smoking, 7 - 12F

1 bedroom, premium bedding, in-room safe, blackout curtains

Quad Room Non-Smoking, 7 - 12F

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room Non-Smoking, 7 - 12F

1 bedroom, premium bedding, in-room safe, blackout curtains

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
  • 34 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Excel Double Room - Non-Smoking

1 bedroom, premium bedding, in-room safe, blackout curtains

Excel Double Room - Non-Smoking

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
Bidet
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Bedroom

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Single Room, 1 Bedroom

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
Bidet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Twin Non-Smoking, 7 - 12F

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Room amenity

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
Bidet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Excel Twin Non-Smoking, 21 - 24F

View from room

Excel Twin Non-Smoking, 21 - 24F

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
Bidet
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Non-Smoking, 7 - 12F

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Double Non-Smoking, 7 - 12F

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

1 bedroom, premium bedding, in-room safe, blackout curtains

Premier Double Non-Smoking, 14 - 19F

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for View Twin Non-Smoking, 13 - 19F

View from room

View Twin Non-Smoking, 13 - 19F

8.6 out of 10
Excellent
(34 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
Bidet
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Excel Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Excel Twin Room

  • Sleeps 2

View all photos for Standard Fourth Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Fourth Room

  • Sleeps 4

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Premiere Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Double Premiere Room

  • Sleeps 2

View all photos for Superior Semi Double Room with Park View

1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Semi Double Room with Park View

  • Sleeps 2

View all photos for Excel Semi Double Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Excel Semi Double Room

  • Sleeps 1

View all photos for Superior Twin Room With City View

1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Twin Room With City View

  • Sleeps 2

View all photos for Superior Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Double Room

  • Sleeps 2

View all photos for Standard Triple Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Triple Room

  • Sleeps 3

View all photos for Superior Double Room with Park View

1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Double Room with Park View

  • Sleeps 2

View all photos for Standard Single Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Single Room

  • Sleeps 1

View all photos for Superior Corner Twin Room with Park View

1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Corner Twin Room with Park View

  • Sleeps 2

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About the area

In the entertainment district, Shibuya Excel Hotel Tokyu is in Shibuya, a walkable area in Tokyo with good airport proximity and shopping. Shibuya Crossing and Tokyo Tower are notable landmarks, and travellers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a match? See what's going on at National Stadium or Tokyo Dome. Guests appreciate the hotel's convenience for public transportation: Shibuya Station is just steps away.
Visit our Tokyo travel guideOpens in a new window
Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

What's nearby

  • Shibuya Crossing - 2 min walk - 0.2 km
  • National Stadium - 3 min drive - 3.4 km
  • Tokyo Tower - 4 min drive - 4.6 km
  • Meiji Jingu Shrine - 4 min drive - 2.4 km
  • Tokyo Imperial Palace - 6 min drive - 7.7 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Tokyo (HND-Haneda) - 17 min drive

Restaurants

  • ‪Restaurant Á bientôt - ‬1 min walk
  • ‪フォルチェ - ‬1 min walk
  • ‪ダイニングバー コーンバレー 渋谷店 - ‬1 min walk
  • ‪estacion cafe - ‬1 min walk
  • ‪回転寿司 みさき 京王渋谷店 - ‬2 min walk

About this property

Shibuya Excel Hotel Tokyu

Luxury upscale hotel near Shibuya Crossing
Located close to National Stadium and Tokyo Tower, Shibuya Excel Hotel Tokyu provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Enjoy a meal at the two on-site restaurants. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A banquet hall, a front desk safe and multilingual staff
  • Luggage storage, 1 meeting room and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 408 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Deep-soaking baths, bidets and free toiletries
  • 32-inch HDTVs with digital channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 25 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self-parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is Shibuya Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of 12 Aug, 2025, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on 27 Aug, 2025 start from S$263.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shibuya Excel Hotel Tokyu?

Self-parking is available for JPY 3000 per night.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Shibuya Excel Hotel Tokyu?

Checkout is at 11 AM.

Does Shibuya Excel Hotel Tokyu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3200 per person applies.

Where is Shibuya Excel Hotel Tokyu located?

Located in Shibuya, this luxury hotel is 0.2 mi (0.3 km) from Shibuya Crossing, and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 2-minute walk and Omote-sando Station is 18 minutes.

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Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1223 out of 1752 reviews
Rating 8 - Good. 368 out of 1752 reviews
Rating 6 - Okay. 96 out of 1752 reviews
Rating 4 - Poor. 37 out of 1752 reviews
Rating 2 - Terrible. 28 out of 1752 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in shibuya
Stayed 3 nights in Jul 2025

8/10 Good

Heming

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the safe, very good locations and highly recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Wajahat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a week in Tokyo.
Stayed 8 nights in Jul 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service
Great location and you can see the Shibuya Crossing in action from the hotel elevator lobbies
Shibuya Excel Hotel ( Tal Rectangular Building)
Shibuya Crossing ground level
View of Shibuya Crossing from Hotel Elevator
View from breakfast floor (25)
Stayed 4 nights in Jul 2025

10/10 Excellent

Dieu

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 6 nights in Jul 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel very convenient.
Stayed 3 nights in Jun 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with amazing subway access
Stayed 6 nights in Jul 2025

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with excellent staff and service. It was also very conveniently located to everything.
Stayed 11 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
the location, friendly staff, clean and comfortable accomodations
Stayed 4 nights in Jul 2025

10/10 Excellent

Ennis

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice views with new rooms.
Stayed 8 nights in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing. The location cannot be beat. Staff and accomodations are everything we wanted and more
Stayed 4 nights in Jul 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything, friendly staff, comfortable beds.
Stayed 5 nights in Jun 2025

10/10 Excellent

Orna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very helpful staff
Stayed 5 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in the middle of the crazy hubbub of Shibuya. Great breakfasts. Facility was A-1.
Stayed 5 nights in Jun 2025

8/10 Good

Monica

Liked: Cleanliness
Great location, easy access to everything
Stayed 3 nights in Jun 2025

10/10 Excellent

Nickolas

Liked: Cleanliness, amenities, property conditions & facilities
Overall a great location! Super nice staff, great for first time visitors
Stayed 9 nights in Jun 2025

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
Located in an amazing spot for seeing Shibuya and doing day trips along the Ginza line.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nats

Liked: Cleanliness, staff & service, property conditions & facilities
Love our stay here. So convenient to just hop on a train at shibuya station making our Tokyo trip much more fun. The breakfast is superb too and the views, lovely. I would definitely comeback and stay at this place if we visit Tokyo again. 🙌🙌🙌🙌🙌🙌🙌
Stayed 6 nights in Jul 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Solid hotel. Great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in May 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time at this hotel in a prime location to the crossing and so many shops! The breakfast was a 10/10. I would stay here again
Stayed 6 nights in Jun 2025

10/10 Excellent

Ronny

Liked: Cleanliness, amenities, property conditions & facilities
best location
Stayed 3 nights in May 2025

10/10 Excellent

Donald

Nice hotel to stay.
Stayed 5 nights in May 2025

10/10 Excellent

Lynley

Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing location and the staff were very helpful. We would definitely recommend staying here.
Stayed 6 nights in Jun 2025

8/10 Good

Genella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay at - literally right beside shibuya station and has a good view of the shibuya crossing as we have stayed at the 15th floor. Shopping district is right outside the hotel. The best part for us was that the airport limousine bus is right outside this hotel. Overall, a very convenient stay.
Stayed 2 nights in Jul 2025