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Reviews of The Centurion Hotel Classic Akasaka

3.5 out of 5
The Centurion Hotel Classic Akasaka
Akasaka 3-11-8, Minato-ku, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 518 out of 851 reviews" "
Rating 8 - Good. 251 out of 851 reviews" "
Rating 6 - Okay. 53 out of 851 reviews" "
Rating 4 - Poor. 19 out of 851 reviews" "
Rating 2 - Terrible. 10 out of 851 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jack, Jersey City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk, fresh towels daily delivered before you wake up. The neighbourhood is bustling, Akasaka is great for travellers with limited Japanese as it welcomes many foreigners and expats. The subway station also quickly connects to you the major areas of interest in Tokyo.
Stayed 8 nights in Apr 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious compared to so many hotels Ive experienced throughout my trip here. I also love they have a personal balcony and the AC system was immaculate
Stayed 6 nights in Apr 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really friendly and helpful.
Stayed 5 nights in Apr 2024

8/10 Good

Soojin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Francel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walking distance to the train station. Staff was helpful and knowledgeable. Would stay there again!
Stayed 4 nights in Apr 2024

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute rip off. Would not recommend this. Hotel is in a very poor state.

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and location was perfect! We truly enjoyed our stay. The staff is wonderful! I would recommend and would definitely want to come back for another stay. THANK YOU
Stayed 7 nights in Apr 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part of the hotel was the location - being in a lively area at night. Easy to get to with the subway station close by. The room was very spacious and clean, but the rug was stained and the shower floor was worn. Not much of a lobby and not as convenient without a breakfast option. Close to starbucks and a Japanese breakfast plane though. Fantastic staff who were very helpful.

10/10 Excellent

Toukata

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to restaurants and metro stations, friendly and accommodating staff, clean and spacious rooms
Stayed 4 nights in Apr 2024

10/10 Excellent

Peng, San Jose

Stayed 2 nights in Apr 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is in the heart of Akasaka so great night life and good subway access. But property is tired. Beds were below average. Bathroom was updated but lighting poor. We reserved a room with a nice seating area so size was OK, but couches were clearly old and low ceilings made it claustrophobic. Staff was helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

miro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Mar 2024

8/10 Good

ABHISHEK

Liked: Cleanliness, staff & service, property conditions & facilities
Lover area , everything is by walk
Stayed 4 nights in Mar 2024

10/10 Excellent

Saroeun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the Executive Twin Room Non Smoking No Daily Cleaning(2 Semi-double) Extra Bed for 3rd Adults for 3 adults spanning 7 nights in Akasaka. Staff were really helpful and polite. Had no issues and they were really accommodating. Easy check-in process and room was clean and was quite roomy. Everything was in working condition we had clean towels delivered to our room daily. Plenty of restaurants, 7/11, Family Mart, and train station within walking distance. Great location in between Shibuya, Shinjuku, and Tokyo.
Stayed 7 nights in Mar 2024

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of 4 (two teenagers) the room was the perfect fit for us. Still had that traditional vibe yet so much bigger than other places offered. Not on the main JR lines not still very easy to get around with connecting trains. We stayed in 9 different places across our trip and this was our family’s favourite accomodation.
Stayed 3 nights in Mar 2024

10/10 Excellent

ruston

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with lots of restaurant and grocery options extremely nearby. Also very close to subway station.
Stayed 5 nights in Mar 2024
Response from Front B.Elshiva on 6 Apr,2024
Thank you for staying with us and taking your time review our hotel. We really appreciate it. We are happy to know that you like the location of the hotel. We are looking forward to serve you again. Thank you.Best regards,

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in 804. One of the penthouses. Perfect for my family of 4. It's not luxury but everything is in good shape. Most tiny hotel rooms I looked at online were twice the cost and in was nice to have a separate bedroom away from the kids. We were high enough that we didn't hear the city life below. Lots of restaurants in the area. Staff was very friendly. I would recommend to friends and family.
Stayed 3 nights in Mar 2024

8/10 Good

richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have been a little cleaner in the bathrooms. Only one small elevator that made getting from and to the rooms difficult.

10/10 Excellent

Ammon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jared

Stayed 4 nights in Feb 2024
Response from Front B.Elshiva on 6 Apr,2024
Thank you very much for staying at our hotel this time. We are very happy to receive your wonderful review. We look forward to welcoming you again. Thank you.Best regrads,

10/10 Excellent

Hosam, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Merrik

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff here were wonderful and very kind, very patient with us as English-speakers. The room was much larger than other hotels we stayed in around Tokyo. However, the conditions of the room and the establishment as a whole were quite dirty. Our fabric-wrapped bed frame had a large tear in it and the rug in the room was visibly soiled. I would not stay here again if I were to return because of these things.
Stayed 2 nights in Feb 2024

10/10 Excellent

H. P.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff. Hotel room is spacious compared to Japan standards. The hotel provides pretty much everything you need. We'll definitely stay here again!
Stayed 2 nights in Feb 2024

8/10 Good

Savannah

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice but the room was dirty at first coming in
Stayed 8 nights in Jan 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
A great option for staying with family. We had the penthouse suite which had plenty of room. Only downside was the stairs which were a little difficult to get luggage up and down. Fantastic area for eating and fairly central to surrounding areas. Recommended.
Stayed 4 nights in Jan 2024

10/10 Excellent

Tu Tran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Centurion was a great hotel to stay at in Tokyo. The room was relatively large compared to other properties. It was clean and many amenities were provided. There was a small kitchen which was handy. There are two stations a short walk away as well as several convenience stores. Hotel staff were very helpful in organising luggage transfers to the next hotel for us. The only downside was there was only one bathroom for a 7-person room.
Stayed 7 nights in Jan 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Furnishes need to be updated - sort of plastic sofas were yuck
Stayed 4 nights in Jan 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great ! And property is very clean and beautiful, very convenient area too!
Stayed 2 nights in Jan 2024

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Great location that is walkable to many nearby restaurants and the Ginza line. The rooms are on the smaller side and will be a tight fit for groups of four.
Stayed 1 night in Jan 2024

10/10 Excellent

Jackie

Stayed 6 nights in Jan 2024
Response from Front Elshiva on 9 Feb,2024
Thank you very much for staying at our hotel this time. We are very happy to receive your wonderful review. We look forward to welcoming you again.Best regards,

10/10 Excellent

Maria Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There’s no place like Japan 🇯🇵
I’m amazed with the cleanliness, staff member very very kind, I’m so pleased . It’s our first time in Japan I’m so overjoyed with everything.im definitely coming back here again. Highly recommended 5 stars ⭐️ ⭐️ ⭐️ ⭐️ 🌟 ❤️❤️❤️🇯🇵I ❤️Japan
Stayed 2 nights in Jan 2024

8/10 Good

Rosemarie, San Diego

Liked: Cleanliness, staff & service
Response from Front staff B.Elshiva on 9 Feb,2024
Thank you very much for staying at our hotel this time. We are very glad to receive your wonderful review. We look forward to welcoming you again.

10/10 Excellent

Pei Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Nice location! Good ramen and lots of convenience stores. Near subway but not JR line.
Stayed 4 nights in Dec 2023

6/10 Okay

Mikael

Disliked: Cleanliness, property conditions & facilities, room comfort
Simple hotel for the active traveler
All in all, a simple hotel in Tokyo. Definitely larger than the average room, but you definitely don’t get any of the frills. very close to a lot of bars and restaurants, so ideal for someone that isn’t planning to stay in the room very much. From a comfort and cleanliness standpoint, the bed was comfortable although the pillows were not ideal. They has a lot of soaps and the A/C and heat were good, but I did find some mold on the shower door.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mariko

Stayed 2 nights in Nov 2023
Response from フロント エルシバ on 12 Dec,2023
この度は当ホテルをご利用いただき、また当ホテルへのレビューをいただきまして誠にありがとうございます。 またのご利用をお待ちしております。宜しくお願い致します。ザ．センチュリオンクラシック赤坂

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice to be able to fit the family in 1 room. The hotel staff were helpful. Mostly everything was good and the location affords easy access to tons of dining that worked for vegetarians and meat-eaters alike. And multiple subway stations are within easy walking distance providing easy access to everything with multiple options. We stayed for a week and after a couple of days an order became apparent that we needed the staff to take care of and they did (something in the plumbing from the washing machine which we had not used) - Staff responsiveness was very good regarding this issue.
Stayed 8 nights in Nov 2023

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and walkable to many shops
Stayed 4 nights in Nov 2023
Response from Front B.Elshiva on 3 Dec,2023
Thank you for staying at our hotel .We are really happy to receive your wonderful reviews for our hotel.We appreciate it for giving us your time to review our hotel.We are lookng forward to serve you again.Best regards,

8/10 Good

robin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was super helpful and amenities were nice, good location and most spacious room in our whole Japan trip. We had the penthouse suite for family of four. The only remark is that it’s dated - the wall paper is dingy, sofa and furniture broken and stair rail taped together. Bathroom paint peeling. AC didn’t work quite right. But it is clean and a value for the price given the extra space
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, large rooms.
My friend and I shared a comfortable deluxe twin room with two dbl beds. The room had a good layout, and was spacious with plenty of room for our large luggages. I also liked the air cleaner and washer & dryer in the room. Their shampoo&conditioner, and soap products could be better for us ladies, though. The front desk workers were very helpful. I recommend this place for the hotel's large rooms, close proximity to train stations, lots of restaurants nearby, and good service.
Stayed 5 nights in Oct 2023

2/10 Terrible

Angela

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Warning: The photos seem to be taken a long time ago. Our room does look like the photos but now everything is all used and abused. It was very old and had a wet dog smell.. the air con was very loud and old..the machine used to white and now it’s brown.. there is a layer of dust over it. I’m sure the filter was disgusting as well. The carpet was all stained up and u could see it all… I had to move the furniture around to block my toddler from walking on the rug. It was so disgusting I think the public floor is cleaner. The shower area has a strong moldy smell to it and u could see mold around the tub and shower door as well as old water marks that turn pinkish red. One of sheets had black stains on it.. and you can see through the pillow case that the pillows once white pillows are now yellow… all the white bedsheets were stained yellowish. I tried getting a different room but there was none available. I even thought about leaving and finding another hotel. I just toughed it out in sadness. I wanted to take photos of all the disgusting features of the room but I felt dirty just looking pointing my phone at it.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location! Nicely appointed rooms. Showing a few signs of wear.
Stayed 1 night in Nov 2023

8/10 Good

Ming Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happening area with lots of food and alcohol options!

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property right in the city center. Tons of dining options and nightlife around. Rooms are very big. If you have a large group or just want a western style room, this is a great option.

10/10 Excellent

My, Kirkland

Travelled with partner
No restaurants in the hotel but plenty surrounding it. Very convenient location. Very comfortable room.
Stayed 3 nights in Oct 2023
Response from Front B.Elshiva on 8 Nov,2023
Thank you very much for staying at our hotel and for reviewing our hotel. I am truly grateful. Our hotel is located in the city center, so there are many restaurants, convenience stores, grocery stores, general stores, pharmacies, etc. It's also close to Akasaka Station and Akasaka-mitsuke Station, making it very convenient for traveling around Tokyo by train. We are very happy to hear that you feel comfortable in the room.We apologize for any inconvenience caused as there is no restaurant in the hotel. We will do our best to operate the restaurant in coming days. Thank you.We are looking forward to serve you again.Best regards,

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families and at a great price/value. We stayed 6 nights with our 2 adult daughters in the the Akasaka Suite Room (non-smoking, 2 king beds); room 301. The room was big, clean and quiet. Beds were firm but comfortable for us. There is also 3 couches/loveseats that fold out as beds. We asked the front desk for more pillows and a blanket - they delivered them quickly and with a smile. The staff was very kind, polite and always ready & wiling to help. Communication was never an issue. Room also has lots of small miscellaneous amenities in the bathroom - qtips,toothpaste, toothbrush, etc.. Our room had a small patio but it was really unusable, unless you smoke. There is a slight old smoke smell in the hallways as I believe smoking was allowed in hotels until the Tokyo Olympics in 2020. Hotel provides free umbrellas if it rains or you can purchase one from them for 300 yen, which is half the cost at convenience stores. Checkout time is 11am but you can pay extra for a late checkout (2,000 -3,000 yen); they will also hold your luggage when you check out. The location was perfect for us - very safe, quiet & walkable. Lots of restaurants, coffee shops, convenient stores (7-11, Lawsons, Family Mart), shopping, etc. Akasaka train station is a 5 min walk. We took day trips to other parts of Tokyo, Yokohama, etc, and always looked forward to coming back to our little “neighborhood”. We definitely will stay here again on our next trip!

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay
Hotel staff were very helpful, and pleasant to interact with. Room was nice size, comfortable bed, and included a clothes washer/dryer, a really nice feature which we used. The room devices (air-con, hot water, toiled flush, TV remote etc.) were all Japanese only labeling which made understanding their use very difficult. TV was Japanese only, and while CNN existed as a channel, it was not enabled, so no English language news or movies of any sort. Lastly, the hotel offers no breakfast service.
Stayed 2 nights in Oct 2023

10/10 Excellent

VIOLETA, HIGHLAND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2023
Response from B.Elshiva on 25 Oct,2023
Thank you very much for staying at our hotel.We are very happy to receive your review and to know that you enjoyed your stay at our hotel. We look forward to seeing you again.Kind regards,

10/10 Excellent

Robin

Stayed 1 night in Oct 2023
Response from B.Elshiva on 8 Nov,2023
Thank you very much for staying at our hotel this time. We are very glad to receive your wonderful reviews.We look forward to serve you again.

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2023
Response from B.Elshiva on 25 Oct,2023
Thank you for staying at our hotel. We are glad to receive your review. Our hotel is located in the heart of the city, Also Akasaka and Akasaka Mitsuke Station is so near from our hotel so our hotel is very convenient to go around many tokyo areas by train.We are looking forward to serve you again.Best regards,