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Reviews of The Kanzashi Tokyo Asakusa

3 out of 5
The Kanzashi Tokyo Asakusa
2-27-10 Asakusa, Tokyo, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 100 reviews" "
Rating 8 - Good. 26 out of 100 reviews" "
Rating 6 - Okay. 5 out of 100 reviews" "
Rating 4 - Poor. 0 out of 100 reviews" "
Rating 2 - Terrible. 4 out of 100 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were great. The breakfast menu was not good. Only six items on the menue. Very disappointing. Would expect more from a hotel that caters to international travelers. Would not recommend this hotel.
Stayed 11 nights in Apr 2024
Response from THE KANZASHI TOKYOASAKUSA on 28 Apr,2024
Thank you for choosing our hotel from among the many hotels available.Regarding the breakfast menu, we are currently in the process of making adjustments and developing a menu that will satisfy our customers.Based on your valuable feedback, we will do our best to provide breakfast that satisfies our customers.We look forward to your next visit.

10/10 Excellent

Yoshiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very convenient, lots of dining options, modern, good sized bathroom, shower pressure was excellent! The roof top terrace was a good addition. The free rental bikes was very nice too!
Stayed 3 nights in Apr 2024
Response from THE KANZASHI TOKYOASAKUSA on 24 Apr,2024
Thank you for choosing our hotel out of many hotels.Thank you again for your high evaluation.All of our staff will continue to work hard to create a hotel that will further satisfy our customers.We look forward to your next reservation.King regards.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well equipped hotel. The breakfast was very tasty too 👌
Stayed 3 nights in Apr 2024
Response from THE KANZASHI TOKYOASAKUSA on 24 Apr,2024
Thank you for choosing our hotel out of many hotels.Thank you again for your high evaluation.All of our staff will continue to work hard to create a hotel that will further satisfy our customers.We look forward to your next reservation.King regards.

8/10 Good

Yi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with good breakfast option. The staff speaks good English which is the plus! Close to the tourist area which is walkable! Only downside is not as close to subway as you had to pass a long tourist areas before you get to subway hard to do with luggage! Room is small as expected!
Stayed 3 nights in Mar 2024
Response from THE KANZASHI TOKYOASAKUSA on 31 Mar,2024
Thank you for choosing our hotel from among many other hotels.We are relieved that you had a comfortable stay.We look forward to your next reservation.Best regards.

10/10 Excellent

Seansky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and out processes were seamless. The staff was helpful regarding my slight luggage issue. The room was clean and surprisingly spacious. The location is also really convenient as it is only minutes away from Sensoji temple. I'm sad I didn't get the chance to visit the roof-top balcony so I plan on visiting again!
Stayed 1 night in Feb 2024
Response from THE KANZASHI TOKYOASAKUSA on 26 Mar,2024
Thank you for choosing our hotel from among the many hotels available. We are also honored to receive your high evaluation. We will continue to work hard to become a hotel that satisfies our customers. The next time you make a reservation, be sure to enjoy our hotel's signature rooftop terrace.We look forward to your next reservation.Best regards.

10/10 Excellent

A guest from Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 2 nights in Mar 2024
Response from THE KANZASHI TOKYOASAKUSA on 18 Mar,2024
Thank you for choosing our hotel out of many hotels.We are very happy to receive your high evaluation.If you have a chance, please make a reservation again.We look forward to seeing you again.

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from THE KANZASHI TOKYOASAKUSA on 14 Mar,2024
この度は当ホテルにご宿泊頂き誠にありがとうございます。併せて高評価をいただき大変嬉しく思います。また機会ございました際にはぜひご予約いただけますようお願いいたします。

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at the hotel were very friendly and accommodating and even helped us with our luggage transfer to the snow. Can't rate them highly enough
Stayed 5 nights in Jan 2024
Response from THE KANZASHI TOKYOASAKUSA on 16 Jan,2024
Thank you very much for choosing to stay at our hotel during your recent visit. We are delighted that you enjoyed your time here, and our entire staff is grateful for your positive feedback. We are committed to continuously striving to provide you with a comfortable and pleasant stay in the future. We look forward to the opportunity to serve you again at our hotel in the near future. If you have any questions or special requests, please don't hesitate to let us know. Once again, thank you for taking the time to provide us with your feedback. Sincerely, The Front Desk Team

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and good location
We were happy with the location as had stayed in the area before - about 10 mins walk from the station but very close to the main restaurant and shops as well as Sensoji. Area was nice and quiet. Staff were helpful and friendly, room was clean and well laid out. Rooftop terrace is excellent.
Stayed 9 nights in Nov 2023
Response from THE KANZASHI TOKYOASAKUSA on 21 Dec,2023
Thank you for staying at our hotel out of many hotels.We are relieved that you were satisfied with your stay.Please use us again when you have a chance.We look forward to your visit.

10/10 Excellent

Rosanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the centre of Asakusa. The roof terrace is amazing and has amazing views day and night. The room is quite small, as is typical for Tokyo, but the beds were very comfortable and the bathroom was lovely. Staff were very helpful. Would definitely recommend.
Stayed 1 night in Oct 2023
Response from THE KANZASHI TOKYOASAKUSA on 2 Nov,2023
Thank you for using our hotel.Thank you again for your compliments.We look forward to your next reservation.

8/10 Good

Jolyn Chin Si

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a comfortable stay, Tokyo sky tree can be seen out of my window. It’s a little far from the subway station for those with multiple baggage. There was an incident of a drunkard man persistently knocking on our door in the wee hours. Called the reception but was received by a staff who could spoke minimal English and needed transferred the line. Thankfully, there was another staff was could understand our panic and came to resolve our problem.
Stayed 8 nights in Sep 2023
Response from THE KANZASHI TOKYO ASAKUSA on 27 Oct,2023
Thank you for using our hotel this time.We sincerely apologize for the accident during your stay.All of our staff will continue to work hard to ensure that our customers have a comfortable stay.We look forward to your next reservation.

10/10 Excellent

SEAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff. Excellent location
Stayed 4 nights in Sep 2023
Response from THE KANZASHI TOKYO ASAKUSA on 27 Oct,2023
Thank you for using our hotel this time.Thank you again for your compliments.All of our staff will continue to work hard to create a hotel where our guests can spend an even more comfortable time.We look forward to your next reservation.

8/10 Good

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel room for family of 4. Nice size room for tokyo.
Stayed 8 nights in Aug 2023
Response from THE KANZASHI TOKYO ASAKUSA on 27 Oct,2023
Thank you for using our hotel this time.Thank you again for your compliments.All of our staff will continue to work hard to create a hotel where our guests can spend an even more comfortable time.We look forward to your next reservation.

10/10 Excellent

Haruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from フロント on 25 Dec,2023
この度は当館をご利用くださいまして誠にありがとうございます。

10/10 Excellent

Dave Wallace

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind and helpful. Liked the fact it was close to Sensoji Temple too!
Stayed 3 nights in Aug 2023
Response from Front reception team on 25 Dec,2023
Thank you for using our hotel this time.Thank you again for your compliments.All of our staff will continue to work hard to create a hotel where our guests can spend an even more comfortable time.We look forward to your next reservation.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tokyo Asakusa
The hotel was too disorganized during the checking process, so I was there waiting for them to figure it out for about 40 minutes. The rooms were super small, but at least it was clean. Also amazing view from the rooftop. Overall it was an okay stay but I would probably rather experience a different hotel next time.
Stayed 5 nights in Jul 2023
Response from Front reception team on 26 Dec,2023
Thank you for choosing our hotel from among the many hotels available. We sincerely apologize for the inconvenience caused to our guests due to the poor front desk operations at our hotel.All of our staff will make further efforts to ensure that similar incidents do not occur in the future.We look forward to your next reservation when you have the opportunity.

8/10 Good

Lily

Travelled with family
Liked: Cleanliness, staff & service
Staff are nice, room is small but amenities are sufficient. A bit far from the MTR station. Really near the temole and food streets
Stayed 3 nights in Jul 2023
Response from THE KANZASHI TOKYO ASAKUSA on 28 Jul,2023
Thank you for using our hotel this time.In addition, I am humbled to receive a high evaluation.We will continue to devote ourselves to becoming a hotel that satisfies our customers.We are looking forward to your next reservation.

10/10 Excellent

Esteban

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Able to go to the roof top and see the beautiful city view at night
Stayed 8 nights in Jul 2023
Response from THE KANZASHI TOKYO ASAKUSA on 28 Jul,2023
Thank you for using our hotel this time.In addition, I am humbled to receive a high evaluation.We will continue to devote ourselves to becoming a hotel that satisfies our customers.We are looking forward to your next reservation.

8/10 Good

S

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel has the potential to be awesome, but the staff is rude and their policies are stupid. Automatic charges for even a 5 minute late check out and a total refusal to accommodate early check in are just idiotic. 1000 yen to get into your room 1 whole hour early is goofy when it's 35 degrees outside and the room has been cleaned and empty for several hours already. The rooftop view is astounding. The rooms are incredibly small but functional.
Stayed 3 nights in Jul 2023
Response from THE KANZASHI TOKYO ASAKUSA on 28 Jul,2023
Thank you for using our hotel this time.In addition, I am humbled to receive a high evaluation.We will continue to devote ourselves to becoming a hotel that satisfies our customers.We are looking forward to your next reservation.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The concierge was very helpful in setting up our luggage delivery. Umbrellas were available for use. The rooftop terrace has a great view of the Skytree tower and of the city. We enjoyed hanging out on the terrace every night. It was a nice way to end the day.
Stayed 5 nights in Jun 2023
Response from THE KANZASHI TOKYO ASAKUSA on 28 Jul,2023
Thank you for using our hotel this time.In addition, I am humbled to receive a high evaluation.We will continue to devote ourselves to becoming a hotel that satisfies our customers.We are looking forward to your next reservation.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a great location - would stay again
Friendly, helpful staff. In a great location (5 minutes from the Senso-ji Temple) with lots to see and do nearby. Twin room was nice and large with really comfortable beds. Whilst the breakfast was good the choice is limited if staying for multiple nights.
Stayed 1 night in May 2023
Response from The staff at the reception on 5 Jun,2023
Thank you very much for choosing to stay at THE KANZASHI TOKYO ASAKUSA. We are delighted to hear that you had a satisfying experience during your stay. We look forward to welcoming you again in the future.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from THE KANZASHI TOKYOASAKUSA on 26 Jun,2023
Thank you for using our hotel this time.We are very happy to receive a high evaluation.All the staff will continue to strive to be a hotel that satisfies our customers.We are looking forward to your next reservation.Best regards.

8/10 Good

Iszuan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with unique roof observatory
Stayed 4 nights in May 2023
Response from THE KANZASHI TOKYOASAKUSA on 26 Jun,2023
Thank you for using our hotel this time.We are very happy to receive a high evaluation.All the staff will continue to strive to be a hotel that satisfies our customers.We are looking forward to your next reservation.Best regards.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The solo rooms are kinda small but it cozy. The bed is really comfortable and big (double bed room). The bathroom is also nice. Can't go wrong with this hotel, you also get a 3 min walk to the Senso ji temple, so if you are craving some combini food late at night, just go and eat it while sitting at the senso ji stairs. 10/10 hotel.
Stayed 4 nights in Apr 2023
Response from Front reception team on 13 May,2023
Thank you for your high evaluation.I am very happy that you were satisfied during your stay.We are looking forward to seeing you again.

10/10 Excellent

Nattha

Stayed 5 nights in Apr 2023
Response from THE KANZASHI TOKYOASAKUSA on 26 Jun,2023
Thank you for using our hotel this time.We are very happy to receive a high evaluation.All the staff will continue to strive to be a hotel that satisfies our customers.We are looking forward to your next reservation.Best regards.

10/10 Excellent

Melody

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and friendly staff.
Stayed 12 nights in Apr 2023
Response from THE KANZASHI TOKYOASAKUSA on 11 May,2023
Thank you for using our hotel this time.All the staff are very pleased with the high evaluation from our customers.We will continue to devote ourselves to being a comfortable hotel for our customers.In addition, please use by all means when there is an opportunity.thank you very much.

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view uptop, room was very clean On the roof and staff were very friendly!
Stayed 5 nights in Apr 2023
Response from THE KANZASHI TOKYOASAKUSA on 11 May,2023
Thank you for using our hotel this time.All the staff are very pleased with the high evaluation from our customers.We will continue to devote ourselves to being a comfortable hotel for our customers.In addition, please use by all means when there is an opportunity.thank you very much.

10/10 Excellent

Seng Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic Location and great place to stay.
Stayed 2 nights in Apr 2023
Response from THE KANZASHI TOKYOASAKUSA on 20 Apr,2023
Thank you for using our hotel this time.We are looking forward to your next reservation.

10/10 Excellent

Alisia

Stayed 3 nights in Apr 2023
Response from THE KANZASHI TOKYOASAKUSA on 20 Apr,2023
Thank you for using our hotel this time.We are looking forward to your next reservation.

8/10 Good

Phakpoom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from THE KANZASHI TOKYOASAKUSA on 11 May,2023
Thank you for using our hotel this time.All the staff are very pleased with the high evaluation from our customers.We will continue to devote ourselves to being a comfortable hotel for our customers.In addition, please use by all means when there is an opportunity.thank you very much.

10/10 Excellent

Camille Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from THE KANZASHI TOKYOASAKUSA on 20 Apr,2023
Thank you for using our hotel this time.We are looking forward to your next reservation.

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and check in was seamless. Located right near Sensoji temple which is convenient but busy at times with visitors. Good neighbourhood with lots of izakayas nearby.
Stayed 2 nights in Apr 2023
Response from THE KANZASHI TOKYOASAKUSA on 20 Apr,2023
Thank you for using our hotel this time.We are looking forward to your next reservation.

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from THE KANZASHI TOKYO ASAKUSA on 1 Apr,2023
Thank you for staying with us.We are looking forward to see you again !

10/10 Excellent

Rahsaan

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Will definitely stay here again. Already planning my next visit!
Stayed 13 nights in Jan 2023
Response from THE KANZASHI TOKYO ASAKUSA on 1 Apr,2023
Thank you for staying with us.We are happy that you were enjoying !We are looking forward to see you again !

2/10 Terrible

Phu

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel very dirty, and old

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel in a wonderful location. We were able to walk to public transportation. This allowed us to easily travel throughout Tokyo. The immediate area had delicious restaurants and beautiful sites.

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

6/10 Okay

Sic chee

Stayed 1 night in Nov 2022
Response from THE KANZASHI TOKYO ASAKUSA on 20 Nov,2022
この度は当ホテルをご利用いただきありがとうございます。また機会ございました際には是非ご利用くださいませ。ご予約をお待ちしております。

2/10 Terrible

Sic chee

Stayed 1 night in Nov 2022

8/10 Good

KunChang, Douliou

Stayed 2 nights in Oct 2022

10/10 Excellent

Ioseph

Tutto ok
Stayed 6 nights in Mar 2024
Response from THE KANZASHI TOKYOASAKUSA on 18 Mar,2024
Grazie per aver utilizzato il nostro hotel.Siamo molto felici di ricevere la tua alta valutazione.Aspettiamo la tua prossima prenotazione.

10/10 Excellent

Ioseph

Liked: Amenities
Tutto ok
Stayed 5 nights in Mar 2024
Response from THE KANZASHI TOKYOASAKUSA on 18 Mar,2024
Grazie per aver utilizzato il nostro hotel.Siamo molto felici di ricevere la tua alta valutazione.Aspettiamo la tua prossima prenotazione.

10/10 Excellent

ioseph, bari

Tutto ok
Stayed 6 nights in Mar 2024
Response from THE KANZASHI TOKYOASAKUSA on 18 Mar,2024
Grazie per aver utilizzato il nostro hotel.Siamo molto felici di ricevere la tua alta valutazione.Aspettiamo la tua prossima prenotazione.

10/10 Excellent

Ioseph

Tutto ok
Stayed 6 nights in Mar 2024
Response from THE KANZASHI TOKYOASAKUSA on 15 Mar,2024
Grazie per aver utilizzato il nostro hotel.Siamo felici di ricevere nuovamente la tua valutazione elevata.Tutto il nostro staff continuerà a lavorare duro per soddisfare ulteriormente i nostri clienti.Aspettiamo la tua prossima prenotazione.

10/10 Excellent

ioseph, bari

Tutto ok
Stayed 6 nights in Mar 2024
Response from THE KANZASHI TOKYOASAKUSA on 14 Mar,2024
Grazie mille per aver soggiornato nel nostro hotel.Siamo molto felici di ricevere una valutazione così alta. Continueremo a lavorare duro per diventare un hotel in grado di soddisfare ulteriormente i nostri clienti.Aspettiamo la tua prossima prenotazione.

10/10 Excellent

ioseph, bari

Tutto ok
Stayed 5 nights in Mar 2024
Response from THE KANZASHI TOKYOASAKUSA on 14 Mar,2024
Grazie mille per aver soggiornato nel nostro hotel.Siamo molto felici di ricevere una valutazione così alta. Continueremo a lavorare duro per diventare un hotel in grado di soddisfare ulteriormente i nostri clienti.Aspettiamo la tua prossima prenotazione.

10/10 Excellent

ioseph, bari

Liked: Cleanliness, amenities, property conditions & facilities
Tutto perfetto
Stayed 4 nights in Mar 2024
Response from THE KANZASHI TOKYOASAKUSA on 14 Mar,2024
Grazie mille per aver soggiornato nel nostro hotel.Siamo molto felici di ricevere una valutazione così alta. Continueremo a lavorare duro per diventare un hotel in grado di soddisfare ulteriormente i nostri clienti.Aspettiamo la tua prossima prenotazione.

10/10 Excellent

PANG FUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境寧靜，但距離電車站有點遠，需要步行大約十五分鐘。
Stayed 1 night in Jan 2024
Response from THE KANZASHI TOKYOASAKUSA on 6 Jan,2024
Thank you for choosing our hotel from among many other hotels.We are relieved to hear that you were satisfied with your stay.All of our staff will continue to work hard to create a hotel that will satisfy you even more.We look forward to your next reservation.

10/10 Excellent

PANG FUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from THE KANZASHI TOKYOASAKUSA on 6 Jan,2024
Thank you for choosing our hotel from among many other hotels.We are relieved to hear that you were satisfied with your stay.All of our staff will continue to work hard to create a hotel that will satisfy you even more.We look forward to your next reservation.

10/10 Excellent

SAMYOUNG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from THE KANZASHI TOKYO ASAKUSA on 22 Dec,2023
この度は数あるホテルの中から当ホテルにご宿泊頂きありがとうございます。また、当ホテルに高評価をいただき恐縮です。今後も更にお客様にご満足いただけるホテルを目指し精進してまいります。またのご利用をお待ちしております。