Front of property – evening/night

Reviews of Tmark City Hotel Tokyo Omori

3.5 out of 5
Tmark City Hotel Tokyo Omori
Omorihoncho 1-2-10, Tokyo, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 363 out of 566 reviews" "
Rating 8 - Good. 154 out of 566 reviews" "
Rating 6 - Okay. 27 out of 566 reviews" "
Rating 4 - Poor. 13 out of 566 reviews" "
Rating 2 - Terrible. 9 out of 566 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. Breakfast was fantastic
Stayed 2 nights in Apr 2024
Response from Tmark City Hotel Tokyo Omori Front Office on 6 Apr,2024
Dear Guest,Thank you so much for choosing Tmark City Hotel Tokyo Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.

10/10 Excellent

Menchie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Tmark City Hotel Tokyo Omori Front Office on 6 Apr,2024
Thank you so much for choosing Tmark City Hotel Tokyo Omori. Thank you again for your high evaluation.We hope you had a pleasant stay with us.We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.

10/10 Excellent

JINGHUA

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

LAIJIAO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from Tmark City Hotel Tokyo Front Office, Goto on 14 Jan,2024
Dear Guest,Thank you so much for choosing Tmark City Hotel Tokyo Omori. And thank you for the review. We hope you are having a comfortable stay.We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.

8/10 Good

Yuen Ming Elke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access. Easy access from Omorikaigan station. Dinning option. There are many restaurants when you walk down the road by the side of the station. However most are open for dinner only. We did find a nice udon/soba in fast food style for breakfast.
Stayed 1 night in Dec 2023
Response from Tmark City Hotel Tokyo Front Office, Goto on 14 Jan,2024
Dear Guest,Thank you so much for choosing Tmark City Hotel Tokyo Omori. And thank you for the review.We are very happy that you enjoyed the area around the hotel. We hope you had a pleasant stay at our hotel.We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.

10/10 Excellent

Mu

Nice to stay
Stayed 1 night in Dec 2023
Response from Tマークシティホテル東京大森 フロント五島 on 14 Jan,2024
Dear Guest,Thank you so much for choosing Tmark City Hotel Tokyo Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.

10/10 Excellent

Percy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views of the city!
Stayed 1 night in Oct 2023
Response from TMARK CITY HOTEL TOKYO OMORI on 18 Dec,2023
Dear Guest,Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.We hope to seeing you againWith warm wishes,Lan, Front Office,Tmark City Hotel, Tokyo, Omori.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodation!
Receptionist was very professional and communicated with us well. Room was spacious, breakfast was good. Location was very convenient to the train station, amazing view from the window. Would come back again!
Stayed 1 night in Nov 2023
Response from Front on 5 Nov,2023
Thank you for your kind words. We as a staff work to make sure our hotel is one customers can comfortably stay in with joy. Thank you from the bottom of our hearts for choosing to stay with us. We will look forward to welcoming you back.

6/10 Okay

JOON W

Stayed 1 night in Oct 2023
Response from TMARK CITY HOTEL TOKYO OMORI on 18 Dec,2023
お客様へこの度は、数あるホテルの中から当ホテルをご利用頂きまして、誠にありがとうございます。また、ご滞在中も快適にお過ごしいただけたようでスタッフ一同、大変嬉しく思います。今後も、より一層のサービスをご提供することができるよう、努めて参りますので、次回も大森方面にお越しの際には、是非ともTマークシティホテル東京大森をご利用下さいませ。スタッフ一同、お客様のご来館を心よりお待ち申し上げております。Tマークシティホテル東京大森

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 10 nights in this lovely hotel. Reception- staff were very helpful Breakfast- Being European it was very different from what I am used to but a large selection and everything looked very fresh. I was a bit boring and had scrambled eggs, which were lovely, with toast fruit and coffee. Room- I had a superior twin . The room was a good size and the beds were equivalent to a small double in the Uk. I had a lovely view over the bay. The room was very clean and bed linen & towels were changed daily. The bathroom amenities, which were extensive, and coffee were replenished daily. The room had a fridge and nespresso coffee machine . Water in the fridge was also replenished daily. I appreciate this hotel is probably used by people staying a night or two so my only issue would not be a problem. Storage- there were four hangers on hooks in my room and no cupboards or drawers to store clothes for my 10 day stay. Fortunately I was on my own so used the second bed for my clothes. Location- great just across the road from one train station and 10 min walk to the other. This gave me great access to wherever I wanted to go. Lots of Great convenience shops close by and a large store with food outlets a few minutes away. I had a lovely stay and despite my minor issue with storage I’d definitely stay again
Stayed 10 nights in Sep 2023
Response from TMARK CITY HOTEL TOKYO OMORI on 18 Dec,2023
Dear Guest,Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.With warm wishes,Lan, Front Office,Tmark City Hotel, Tokyo, Omori.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, accessible.
Stayed 2 nights in Oct 2023
Response from Tmark city hotel tokyo omori on 18 Dec,2023
Dear Guest,Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.We hope to seeing you againWith warm wishes,Lan, Front Office,Tmark City Hotel, Tokyo, Omori.

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tmark City Hotel Tokyo Omori. on 15 Oct,2023
Dear Guest,Thank you for choosing us and for the wonderful feedback indeed.We will continue to improve ourselves further to meet your expectation.Thank you once again.Looking forward to serving you again.With best wishes,Seki, Front Desk,Tmark City Hotel Tokyo Omori.

10/10 Excellent

Wai Kau

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Chee Keong

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Very stingy hotel, dont even give out extra bottle of water
Stayed 2 nights in Jul 2023

10/10 Excellent

Yim Mei Olive

Stayed 2 nights in Jul 2023

6/10 Okay

andrew

Travelled with family
Good stay for a night. Great buffet breakfast but bad experience checking out. The Vietnamese lady at the front desk was respectful and polite. Her boss that morning was horrible! Can’t even make an eye contact with me when I was talking. Check out was 11am and I got charged 1000 yen for twenty minutes overstay. I checked out at 1120am even though I notified them that I’m checking out a bit late as I was taking care of my kids. Anyway, good stay, bad hotel manager.
Stayed 1 night in Jul 2023
Response from Tmark City Hotel Tokyo Omori. on 29 Jul,2023
Dear Guest,Thank you very much for staying with us indeed.Yes, we do charge 1000 yen per hour or checking out later than 11 am. However we deeply apologize you for inconvenience caused incase if you have mentioned about children which normally consumes time. Apart from that we are very pleased to know that you have enjoyed your stay. Thanks very much for your valuable feedback indeed which provides us room to improve further and makes our valuable guests home away from home. Looking forward to welcoming you again very soon.Thank you once again.With best wishes,Seki, Front Office,

10/10 Excellent

Noam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Great enjoyed everything
Stayed 3 nights in Jul 2023
Response from Mizukami, Front Desk, Tmarkcity Hotel, Tokyo Omori on 21 Jul,2023
Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.With warm wishes,

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Mizukami, Front Desk, Tmarkcity Hotel, Tokyo Omori on 21 Jul,2023
Dear Guest,Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We look forward to seeing you again soon.With warm wishes,

10/10 Excellent

Marten

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were respectful and accommodating. Would recommend
Stayed 6 nights in Jul 2023
Response from Mizukami, Front Desk, Tmark City Hotel,Tokyo,Omori on 18 Jul,2023
Dear Guest,Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.

10/10 Excellent

Alice

Stayed 1 night in Jul 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel always cleans our room everyday and always gives us fresh towels, night gowns and replenishes everything from bathroom supplies, water and Nespresso. Waking up at 4am is perfect because of the espresso shots that they provide. Will definitely come back and recommend this place!
Stayed 4 nights in Jun 2023
Response from Mizukami, Front Desk, Tmark City Hotel,Tokyo,Omori on 18 Jul,2023
Dear Guest,Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.With warm wishes,

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Sato on 30 Jun,2023
To customersThank you for staying at Tmark City Hotel Tokyo Omori.From the time of check-in, we are working every day to make your hotel stay the best memory.We would appreciate it if you could feel a little extraordinary and heal your fatigue.We will continue to provide attractive plans and services that satisfy our customers.I would like to work together every day without being complacent about the current situation.Last but not least, thank you very much for taking time out of your busy schedule to post your review.We look forward to welcoming you again and look forward to welcoming you back.Tmark City Hotel Tokyo OmoriSato

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness
A very nice hotel close to two railway stations. Very good for travellers. Breakfast buffet was very extensive and catered well for westerners. Staff very friendly and helpful. I highly recommend this hotel.
Stayed 3 nights in Jun 2023
Response from Sato on 24 Jun,2023
To customersThank you for staying at Tmark City Hotel Tokyo Omori.I am very happy to read your comments regarding access, breakfast and staff.All the staff are very happy to hear that you were able to relax comfortably during your stay.From the time of check-in, we are working every day to make your hotel stay the best memory.We will continue to provide the best possible hospitality to our guests, not only in terms of customer service and facilities, but also in terms of measures against infectious diseases.We hope that we can help you with your stay as a hotel that is loved by our customers.Last but not least, thank you very much for taking time out of your busy schedule to post your review.We look forward to welcoming you again and look forward to welcoming you back.Tmark City Hotel Tokyo OmoriSato

10/10 Excellent

Chia-Jung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from sato on 28 May,2023
To customersThank you for staying at Tmark City Hotel Tokyo Omori.All the staff are very happy to hear that you were able to relax comfortably during your stay.Our hotel is not only full of facilities,We are working every day to provide warm service that can only be provided by person-to-person.We will continue to offer our sincere hospitality so that we can help you have a relaxing stay.Last but not least, thank you very much for taking time out of your busy schedule to post your review.We look forward to welcoming you again and look forward to welcoming you back.Tmark City Hotel Tokyo OmoriSato

10/10 Excellent

Linda

Travelled with family
Liked: Staff & service, property conditions & facilities
Good service and all the staff’s know how to speak English
Stayed 3 nights in Apr 2023
Response from sato on 3 May,2023
To customersThank you for staying at Tmark City Hotel Tokyo Omori.I am very happy to read your comments about the staff.Our hotel is not only full of facilities,We are working every day to provide warm service that can only be provided by person-to-person.We will continue to offer our sincere hospitality so that we can help you have a relaxing stay.Last but not least, thank you very much for taking time out of your busy schedule to post your review.We look forward to welcoming you again and look forward to welcoming you back.Tmark City Hotel Tokyo OmoriSato

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Quiet room. Some storage space which could be used for clothes . An ideal hotel for getting to the airport ..whether by taxi or by train . Large shopping area nearby .
Stayed 1 night in Apr 2023
Response from sato on 3 May,2023
To customersThank you for staying at Tmark City Hotel Tokyo Omori.Thank you for your compliments on our staff, facilities and access.The hotel has easy access to Haneda Airport, but it is also close to Shinagawa Station on the Tokaido Shinkansen.It is located in a position where you can reach the center of Tokyo in a short time.In order to satisfy customers not only in terms of infrastructure but also in terms of serviceWe will do our best to provide better service than ever before.We will continue to serve you with sincerity so that we can help you have a relaxing stay.I would appreciate it if you could use it next time.Last but not least, thank you very much for taking time out of your busy schedule to post your review.All the staff are looking forward to your visit.Tmark City Hotel Tokyo OmoriSato

4/10 Poor

Derk

Travelled with family
Disliked: Staff & service, amenities
Lobby was nice. food only asian
Stayed 3 nights in Apr 2023
Response from sato on 23 May,2023
To customersThank you for staying at Tmark City Hotel Tokyo Omori.Thank you for your kind words about Robbie.However, regarding the breakfast variation only Asian food,I am very sorry.We will keep the words of our customers in our hearts so that we can provide even better services.I will do my best without forgetting my original intention.If you have any questions or requests, please feel free to contact us.Last but not least, thank you very much for taking time out of your busy schedule to post your review.All the staff are looking forward to your visit.Tmark City Hotel Tokyo OmoriSato

10/10 Excellent

Hidden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern amenities, nice Nespresso machine. Very close to subway, friendly staff. Bathroom had a damp smell probably due to old shower curtain. Still can't complain overall excellent.
Stayed 1 night in Apr 2023
Response from Sato on 2 May,2023
To customersThank you for staying at Tmark City Hotel Tokyo Omori.For guest room fixtures, we, hoteliers, have carefully selected fixtures based on our five senses.We are particularly proud of our Nespresso portioned coffee machine.We hope that you will be able to enjoy coffee on your next visit.However, I am sorry to hear that the smell remained on the shower curtain.I am very sorry.We would like to pay more attention to cleaning in the future.We will keep the words of our customers in our hearts so that we can provide even better services.I will do my best without forgetting my original intention.Last but not least, thank you very much for taking time out of your busy schedule to post your review.We look forward to welcoming you again and look forward to welcoming you back.Tmark City Hotel Tokyo OmoriSato

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Sato on 21 May,2023
To customersThank you for staying at Tmark City Hotel Tokyo Omori.All the staff are very happy to hear that you were able to relax comfortably during your stay.Our hotel is not only full of facilities,We are working every day to provide warm service that can only be provided by person-to-person.We will continue to offer our sincere hospitality so that we can help you have a relaxing stay.Last but not least, thank you very much for taking time out of your busy schedule to post your review.We look forward to welcoming you again and look forward to welcoming you back.Tmark City Hotel Tokyo OmoriSato

10/10 Excellent

Herson

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great location, friendly staff! I highly recommended!
Stayed 1 night in Apr 2023
Response from RIMAL FRONT DESK on 14 Apr,2023
Dear Guest,Thank you for visiting us again indeed. Thank you very much for the valuable feedback as well. Looking forward to seeing you again soon.Tmark City Hotel Tokyo Omori

8/10 Good

Linda, Solon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to the airport and train stations, a bit far from the main attractions. The buffet breakfast was good.
Response from RIMAL Front Office on 12 Apr,2023
Dear Guest,Thank you for visiting us again indeed. Thank you very much for the valuable feedback as well. Looking forward to seeing you again soon.Tmark City Hotel Tokyo Omori

6/10 Okay

Yuma

Stayed 1 night in Mar 2023
Response from 佐藤 on 21 May,2023
お客様へいつもTマークシティホテル東京大森をご宿泊賜り誠にありがとうございます。当ホテルは設備面の充実はもちろんですが、人対人だからこその温かなサービスをご提供出来ればと日々取り組んでおります。今後も心安らぐご滞在をお手伝い出来ますよう真心でおもてなしをさせて頂きます。最後になりましたが、ご多忙な中、口コミへご投稿下さいまして誠にありがとうございます。再びお迎え出来ますことを楽しみに、お客様のご来館を心よりお待ち申し上げております。Tマークシティホテル東京大森佐藤

2/10 Terrible

Arlene

4/10 Poor

Nina

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Feb 2023
Response from Tmark City Hotel Tokyo Omori on 23 Mar,2023
Dear Guest,Thank you for visiting us again indeed. Thank you very much for the valuable feedback as well. Thank you very much.With best wishes,Seki, Front Desk-Chief,Tmark City Hotel Tokyo Omori

6/10 Okay

Nina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel cleanliness and staff are good. Free water bottles are a bonus and appreciated. Breakfast used to be included as it was in my previous stay there. So that was disappointing that there was a cover charge now. A friendly recommendation is that a microwave and USB ports should be provided in each room for convenience to customers staying there.
Stayed 6 nights in Feb 2023
Response from Tmark City Hotel Tokyo Omori on 23 Mar,2023
Dear Guest,Thank you for visiting us again indeed. Thank you very much for the valuable feedback as well. We are glad that you have liked our room and services. We have discussed the same with the management. Thank you very much.With best wishes,Seki, Front Desk-Chief,Tmark City Hotel Tokyo Omori

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than what I expected! Very clean room with great bedding. a pleasent Walking distance to my convention Ryutsu center through the park. Hotel is next to train station that took me to Haneda airport.
Stayed 2 nights in Jan 2023
Response from Tmark City Hotel Tokyo Omori on 6 Feb,2023
Dear Guest,Thank you for choosing us indeed. And thank you very much for the feedback of all 5.We are glad that you enjoyed our room and location as well. We hope you had a wonderful stay. We will work hard to improve further to make you feel comfortable. Looking forward to seeing you again soon.With best wishes,Seki, Front Office,Tmark City Hotel Tokyo Omori

10/10 Excellent

Younsoo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is walking distance from two train stations. There are varieties of restaurants, shops near the hotel. Just ask the front desk. They all speak English and are professional. The hotel room is clean and the beds are comfortable. You can see boat racing from the window ^.^
Response from Tmark City Hotel, Tokyo, Omori. on 7 Jan,2023
Dear Guest,Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.We hope to seeing you againWith warm wishes,Suzuki, Front Office.

8/10 Good

Asti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one microwave for the entire property-upgrade required. 😔 Breakfast should have a few more international choices.
Response from Tmark City Hotel Tokyo Omori. on 7 Jan,2023
Dear Guest,Thank you very much for choosing us indeed. And we hope you had a wonderful stay with us. We currently have a microwave at the lobby. We will definitely pass the message regarding additional of few more international menus to the breakfast to the relevant department as well. Thank you very much again for your valuable feedback. We will continue to work hard for our guests to have a wonderful stay with us.Looking forward to seeing you again soon. With best wishes,Seki, Front Desk,

10/10 Excellent

Chika, Tampa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bed& pillows are extremely comfortable. Close to train station. It is a wonderful hotel.
Response from Tmark City Hotel, Tokyo, Omori. on 27 Dec,2022
Dear Guest,Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.We hope to seeing you again.With warm wishes,Suzuki, Front Office.

8/10 Good

Raymond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if you are flying out of Haneda the next morning and need a hotel for the night.
Response from Tmark City Hotel, Tokyo, Omori on 8 Dec,2022
Dear Guest,Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.We hope to seeing you again.With warm wishes,Suzuki, Front Office.

10/10 Excellent

joanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel, playground located across the street and aquarium was a 5min walk away. Great experience, will be returning.
Stayed 2 nights in Aug 2022
Response from Tmark City Hotel, Tokyo, Omori. on 29 Aug,2022
Dear Guest,Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.We hope to seeing you again.With warm wishes,Suzuki, Front Office,Tmark City Hotel, Tokyo, Omori.

8/10 Good

Etsuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, and the reception desk was helpful. The price was reasonable. But we found a cleaning staff left my used glass and spoon on the table one day, and on another day, my room TV was turned on when we returned. (It was loud, and we were surprised that the cleaning staff didn't notice it when they closed the door. The other day, the room AC was turned off when we came back from outside when it was 90 degrees in summer. The location is good, which is right across the street from Omori Kaigan station. But express trains do not stop at the station. So, it was a little inconvenient, but it is still convenient. Lastly, I stayed in a station side room and could see so-called "love hotels"(cheap hotels where you can either stay for a few hours or the whole night) from my window. It was not a pleasant view.
Stayed 6 nights in Jul 2022
Response from Numakami, Front Office, Tmark City Hotel, Tokyo, O on 31 Jul,2022
Dear Guest Thank you for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We are extremely sorry for the inconvenience caused. By system all electric will turn off when you leave key from the key pocket. In addition, we will make sure to do not happen room cleaning error again. We are possible to arrange you a room with a good view as per your request. Please ask us when you check in next time. We will continue to improve our standard of service to make you feel comfortable. We look forward to seeing you again soon.

8/10 Good

Shiho

Stayed 1 night in Jun 2022
Response from Tマークシティホテル東京大森 フロント 鈴木 on 5 Jul,2022
お客様へ この度は、当館にご宿泊頂きまして誠にありがとうございます。 ご滞在中は快適にお過ごし頂けました様で、私共も嬉しく思っております。 今後もより一層のサービスのご提供に努めて参りますので、是非とも次回のお越しもスタッフ一同、心よりお待ち申し上げております。 お忙しい中、メッセージのご投稿をして頂き、誠にありがとうございます。

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Ueno

Stayed 1 night in Feb 2022
Response from Tマークシティホテル東京大森 片桐 on 18 Feb,2022
お客様へ いつもTマークシティホテル東京大森をご宿泊賜り誠にありがとうございます。 ご滞在中快適におくつろぎ頂き幸いに存じます。 チェックイン時から我々はお客様のホテルステイが最高の思い出になるよう日々取り組んでおります。 このようなご時世で不安の中からお越しくださったお客様には接客面・設備面だけでなく感染症対策も含め、 当館で出来る最大限のおもてなしを今後も続け、お客様から愛されるホテルとして ご滞在をお手伝い出来ればと思っております。 少しでも非日常を感じて頂き、疲れを癒して頂ければ幸いに存じます。 今後もお客様にご満足頂ける魅力あるプランやサービスをご提供できます様 現状に慢心せず、スタッフ一丸となり日々取り組みたいと思っております。 最後になりましたが、ご多忙な中、口コミへご投稿下さいまして誠にありがとうございます。 再びお迎え出来ますことを楽しみに、お客様のご来館を心よりお待ち申し上げております。

10/10 Excellent

NO, Nagoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
海外から帰国後の二週間の自主隔離で滞在。建物・室内はとても綺麗でスタッフも親切で丁寧でした。服の収納場所がないので長期滞在には不便。
Stayed 14 nights in Jul 2020
Response from Tマークシティホテル東京大森 on 16 Aug,2020
長い間当ホテルをご利用頂きまして誠にありがとうございます。 お客様からの温かいお言葉を頂戴し、私共も大変嬉しく思っております。 貴重なご意見を頂き、大変感謝いたします。 今後も更なるサービスをご提供することができるよう、初心を忘れずに努力して参りますので、 次回も大森方面にお越しの際には、是非ともTマークシティホテル東京大森をご利用下さいませ。 スタッフ一同、お客様のご来館を心よりお待ち申し上げております。 メッセージのご投稿、誠にありがとうございます。 Tマークシティホテル東京大森 範

10/10 Excellent

Tovey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, 3 minutes walk to metro, very suitable for the airport stop over
Stayed 1 night in Jan 2020
Response from Tmark City Hotel Tokyo Omori on 16 Feb,2020
Dear Guest, Thank you so much for choosing Tmark City Hotel Tokyo Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable. We look forward to seeing you again soon. With warm wishes, Front Office, Tmark City Hotel Tokyo Omori

10/10 Excellent

Miho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
With this price this hotel was perfect, bed was super comfy. Room was clean, good amenity, tasty coffee etc. Would love to stay here again for good night sleeve!
Stayed 1 night in Jan 2020
Response from Tmark City Hotel, Tokyo, Omori. on 3 Feb,2020
Dear Guest, Thank you very much for staying with us. And thank you for your generous feedback all 10. We are glad to know that you liked our room, amenities and our hospitality. We will definitely work hard to improve our standard of service to meet your expectations. We look forward to seeing you again soon. With best wishes, Seki, Front Office, Tmark City Hotel, Tokyo, Omori.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location, we’ll-maintained and friendly staff. Rooms are compact but well laid-out.
Stayed 1 night in Jan 2020
Response from Tmark CIty Hotel TOkyo Omori on 2 Feb,2020
Dear Guest, Thank you so much for choosing Tmark City Hotel Tokyo Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable. We look forward to seeing you again soon. With warm wishes, Front Office, Tmark City Hotel Tokyo Omori

10/10 Excellent

Miho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfy bed, good coffee.
Stayed 1 night in Jan 2020
Response from Tmark City Hotel TOkyo Omori on 2 Feb,2020
Dear Guest, Thank you so much for choosing Tmark City Hotel Tokyo Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable. We look forward to seeing you again soon. With warm wishes, Front Office, Tmark City Hotel Tokyo Omori