Desk, free WiFi, bed sheets

Reviews of Toyoko Inn Tokyo Haneda Kuko No.1

3 out of 5
Toyoko Inn Tokyo Haneda Kuko No.1
1-2-1, Haneda Ota-ku, Tokyo, Tokyo

Reviews

8.0

Very good

Rating 10 - Excellent. 199 out of 614 reviews" "
Rating 8 - Good. 257 out of 614 reviews" "
Rating 6 - Okay. 122 out of 614 reviews" "
Rating 4 - Poor. 23 out of 614 reviews" "
Rating 2 - Terrible. 13 out of 614 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Francine

Travelled with family
The hotel is located just outside the east exit of Otorii Station. This station is just 2 stops from Haneda Airport on the Keikyu Line. You can reach Shinagawa or Yokohama from this station. Overall, the stay was fine. The room was alittle small for 2 people, but the breakfast is included and very good. I’ve stayed at the Kuko #1 and 2 serveral times and will stay here again on my next trip to Haneda.
Stayed 2 nights in Apr 2024
Response from 東横INN羽田空港1 くちこみ担当 on 22 Apr,2024
この度は当ホテルへのご宿泊を賜りまして、誠にありがとうございました。またのお越しをお待ちしております。

10/10 Excellent

Nian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Next to subway.
Stayed 1 night in Apr 2024
Response from 東横INN羽田空港1 くちこみ担当 on 6 Apr,2024
この度は当ホテルへのご宿泊を賜りまして、誠にありがとうございました。またのお越しをお待ちしております。

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff Good to have breakfast at early hours
Stayed 1 night in Mar 2024
Response from 東横INN羽田空港1 くちこみ担当 on 5 Apr,2024
This time, thank you for staying at our hotel from some hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle to airport in morning. Unexpected bonus Highly recommended
Stayed 1 night in Mar 2024
Response from 東横INN羽田空港1 くちこみ担当 on 4 Apr,2024
Thank you very much for using our hotel.We would also like to thank you for your feedback.We will continue to work hard to provide better service.We look forward to seeing you again.

10/10 Excellent

Tomoki

Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient check-in. Helpful front desk staff. Sufficient complementary breakfast. Even though we share the common wall with the elevator, there was no noise from the operating elevator.
Stayed 1 night in Mar 2024
Response from 東横INN羽田空港1 くちこみ担当 on 1 Apr,2024
Thank you very much for staying at our hotel.We would also like to thank you for choosing our hotel out of many hotels.We look forward to using our hotel again next time.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Short trip from airport. Mattress was a little old and sunk where people slept
Stayed 1 night in Mar 2024
Response from 東横INN羽田空港1 くちこみ担当 on 1 Apr,2024
Thank you very much for using our hotel.We would also like to thank you for your feedback.Based on the opinions we received this time, we will continue to work hard to improve our services.We would be happy if you could use our hotel again without worrying about this.

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We missed our connecting flight and needed a place to stay. Booking online was easy. Free bus shuttle to/from airport. Be sure to check the bus schedule and know which terminal for your flight. Staff was helpful.
Stayed 1 night in Mar 2024
Response from 東横INN羽田空港1 くちこみ担当 on 25 Mar,2024
この度は、数あるホテルの中より当ホテルにご宿泊頂き有難うございます。今後も多くのお客様に選ばれるホテルを目指し精進して参ります。またこちらへお越しの際は、ぜひ当ホテルをご利用ください。

10/10 Excellent

Nian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from 東横INN羽田空港1 くちこみ担当 on 9 Mar,2024
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。この度はご多忙の中、貴重なご意見をご投稿頂き、誠にありがとうございました。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Check-in was very easy and quick as well as check-out. I couldn’t book non-smoking room but requested it if available via message through hotels.com. They replied promptly but said of the room was available so I didn’t expect it. When I checked in, my room was non-smoking room. I was very happy and had a comfortable stay.
Stayed 1 night in Dec 2023
Response from 東横INN羽田空港1 くちこみ担当 on 17 Dec,2023
Thank you very much for staying at our hotel the other day.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Tsuyoshi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a membership card of Toyoko INN and I wanted to use it but I couldn't only because I booked via Expedia.
Stayed 1 night in Dec 2023
Response from 東横INN羽田空港1 くちこみ担当 on 15 Dec,2023
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。公式サイト以外からのご予約はポイント対象外となっております。次回公式サイトからご予約いただければポイントの対象になりますので、ご検討いただければと思います。またのご利用を心よりお待ちしております。

6/10 Okay

Linda

this hotel is only average. the room is very small.
Stayed 1 night in Dec 2023
Response from 東横INN羽田空港1 くちこみ担当 on 8 Dec,2023
この度は当ホテルへのご宿泊を賜りまして、誠にありがとうございました。またのお越しをお待ちしております。

10/10 Excellent

Kam Lun Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Room size is decent and the comfortable bed.
Stayed 1 night in Nov 2023
Response from 東横INN羽田空港1 くちこみ担当 on 5 Dec,2023
Thank you very much for using our hotel.Also, thank you very much for your feedback.All of our hotel staff will continue to strive to provide a space where our guests can relax and be satisfied.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and was exactly what we needed at that time!
Stayed 1 night in Nov 2023
Response from 東横INN羽田空港1 くちこみ担当 on 1 Dec,2023
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。今後とも多くのお客様に寄り添ったおもてなしができるよう尽力して参る所存です。お客様のまたのご利用を心からお待ち申し上げます。

2/10 Terrible

Raul

Stayed 1 night in Nov 2023
Response from 東横INN羽田空港1 くちこみ担当 on 6 Nov,2023
先日はご宿泊頂きありがとうございました。せっかくお泊りいただいたにもかかわらず、残念なお気持ちにさせてしまい大変申し訳ございません。またのご宿泊の機会をいただけますようスタッフ一同サービス向上につとめてまいります。

10/10 Excellent

Dr S K

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay was pleasant. Seamless checkin and checkout. Good amenities.
Stayed 1 night in Oct 2023
Response from 東横INN羽田空港1 くちこみ担当 on 29 Oct,2023
Thank you very much for using our hotel hotel.I hope that you will return to Japan.We will continue to promote better service in the future.We sincerely look forward to your next visit.

8/10 Good

LINHSIEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is Japanese style, and OK! It's convient to supply shuttle to the airport.
Stayed 2 nights in Oct 2023
Response from 東横INN羽田空港1 くちこみ担当 on 25 Oct,2023
This time, thank you for staying at our hotel from some hotels.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

10/10 Excellent

HO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2023
Response from 東横INN羽田空港1 くちこみ担当 on 19 Oct,2023
この度は、数あるホテルの中より当ホテルにご宿泊頂き有難うございます。今後も多くのお客様に選ばれるホテルを目指し精進して参ります。お客様のまたのご来館を心よりお待ち申し上げます。

10/10 Excellent

Nien Chia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle bus to airport is really convenient. Convenience stores and subway are nearby. Staffs are friendly too!
Stayed 1 night in Oct 2023
Response from 東横INN羽田空港1 くちこみ担当 on 17 Oct,2023
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

10/10 Excellent

hakim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very konvenient, klose to the airport and train station
Stayed 1 night in Sep 2023
Response from 東横INN羽田空港1 くちこみ担当 on 10 Sept,2023
この度はご宿泊ありがとうございました。また、アンケートにもご回答いただきありがとうございます。空港と駅からのアクセスをお褒め頂きありがとうございます。当ホテルは、羽田空港ご利用のお客様が多くいらっしゃいます為、今後もより快適にご利用いただけるようなサービスを提供できるよう努めて参ります。またのご宿泊を心よりお待ちしております。

10/10 Excellent

Paul

Stayed 1 night in Aug 2023
Response from 東横INN羽田空港1 くちこみ担当 on 15 Aug,2023
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。またのご宿泊を心よりお待ちしております。

4/10 Poor

Aoi

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from 東横INN羽田空港1 くちこみ担当 on 11 Aug,2023
この度はご宿泊頂き誠にありがとうございました。お客様にご満足いただけるようサービス向上に努めて参ります。またのご宿泊を心よりお待ちしております。

10/10 Excellent

Jinting

Stayed 1 night in Jul 2023
Response from 東横INN羽田空港1 くちこみ担当 on 29 Jul,2023
先日はご宿泊頂きありがとうございました。またのご宿泊を心よりお待ちしております。

10/10 Excellent

Miyuki

Travelled with family
Cleaning ladies are nice. Generally speaking, all of the workers are nice.
Stayed 1 night in Jun 2023
Response from 東横INN羽田空港1 くちこみ担当 on 14 Jul,2023
この度は当ホテルへのご宿泊、誠にありがとうございました。これからもお客様のご評価を励みに、よりご満足いただけるよう努力して参ります。是非またのお越しをスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

Soreiyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from 東横INN羽田空港1 くちこみ担当 on 13 Jul,2023
この度は当ホテルをご利用いただき誠にありがとうございました。またのご宿泊を心よりお待ちしております。

8/10 Good

Chie

Stayed 1 night in Jun 2023
Response from 東横INN羽田空港1 くちこみ担当 on 14 Jul,2023
先日はご宿泊頂き誠にありがとうございました。今回頂いたご意見をもとに、より良いサービスの向上を目指し精進して参ります。また機会がありましたらご検討していただけると幸いです。

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities
Everything is good the only downside is the breakfast not much to offer
Stayed 1 night in Jun 2023
Response from 東横INN羽田空港1 くちこみ担当 on 29 Jun,2023
この度は、東横INN羽田空港1にご宿泊いただき、誠にありがとうございます。朝食面に際し、ご不快な思いをさせてしまい大変申し訳ございません。お客様が快適にお休みいただけるホテルづくりを目指して精進してまいります。スタッフ一同サービスの向上に尽力してまいりますので、今後も変わらぬお引き立てのほどよろしくお願い申し上げます。

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Response from 東横INN羽田空港1 くちこみ担当 on 29 Jun,2023
この度は、ご宿泊いただき、誠にありがとうございます。今後も東横INN品質を維持しつつ、「安心」に加え「進化」をご提供できるよう、また、最高の行ってらっしゃいを提供できるようさらなるサービス向上に尽力してまいります。移動を応援する基地として今後もお役に立てれば幸いです。

10/10 Excellent

Luzviminda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are respectful, nice & friendly😘
Stayed 5 nights in Apr 2023
Response from FRONTDESK on 4 May,2023
Thank you for staying with us.We are looking forward to seeing you again.

8/10 Good

Gretchen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Arrived very tired in Tokyo. The room is basic, but everything you need. Amazing spread at the breakfast buffet. Friendly staff who spoke enough English to make it all work.
Stayed 1 night in Apr 2023
Response from 東横INN羽田空港1 くちこみ担当 on 29 Jun,2023
この度は、ご宿泊いただき、誠にありがとうございます。今後も東横INN品質を維持しつつ、「安心」に加え「進化」をご提供できるよう、また、最高の行ってらっしゃいを提供できるようさらなるサービス向上に尽力してまいります。移動を応援する基地として今後もお役に立てれば幸いです。

6/10 Okay

Katsue, Mililani

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023
Response from フロント on 4 May,2023
この度は当ホテルをご利用いただき誠にありがとうございました。またのご利用を心よりお待ちしております。

10/10 Excellent

Cheehong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay
I particularly like the breakfast. They are good and sufficient for all to pick and fill their need.
Stayed 1 night in Apr 2023
Response from フロント on 8 Apr,2023
Thank you for your feedback regarding the breakfast. We will continue to do our best to provide a comfortable stay for everyone, including breakfast service.

10/10 Excellent

Tomomi

Liked: Cleanliness, property conditions & facilities
Perfect to stay near Haneda airport. We had a late arrival 23:00 but free shuttle runs till 0:15. Room was clean, good breakfast for the price offered. We had a comfortable stay!
Stayed 1 night in Mar 2023
Response from フロント on 8 Apr,2023
We are very happy to hear that you had a comfortable stay. Thank you very much for using the shuttle bus. looking forward to seeing you coming again.

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2023

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from 東横INN羽田空港1 くちこみ担当 on 29 Oct,2023
この度は当ホテルをご利用いただき誠にありがとうございます。いただきました評価を元にサービスの改善により一層精進いたします。

10/10 Excellent

ayako

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Response from 東横INN羽田空港1 くちこみ担当 on 31 Aug,2023
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。今後も多くの方に選ばれるホテルになるよう取り組んでまいります。またこちらへお越しの際は、ぜひ当ホテルをご利用ください。

10/10 Excellent

Chia-Hsuan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tokyo Inn Haneda Airport is located close to the airport with convenient transportation. I don’t speak Japanese but could easily get to the hotel by metro in the middle of the night from the airport. Room is small but clean and cozy. Staff is friendly and helpful. Love the breakfast it provided with freshly cooked Japanese food. Overall a wonderful choice for business travelers need an overnight stay close to the airport!
Response from 東横INN羽田空港1 くちこみ担当 on 31 Aug,2023
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。今後とも多くのお客様に感動と満足を与えられるようスタッフ一同精進して参ります。お客様のまたのご利用心からお待ち申し上げます。

8/10 Good

MATTHEW, Hanover

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has great accessibility to Otorii station and Haneda International Airport. Vehicle traffic in front of hotel very loud starting at 4:30AM.
Stayed 1 night in May 2022

10/10 Excellent

Malaurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was quite a nice choice for breakfast.
Stayed 1 night in Apr 2022

10/10 Excellent

Wilkinson, Hamamatsu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was everything a one night room should be. Clean, fresh. I needed advice from the Front for how to use WIFI. It was clear and competent.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for short stays.
Great place for awaiting your flight the next day. Clean and comfortable , some might find the bed too hard. I liked it
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our 2nd stay, very good location!
Stayed 4 nights in Jun 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great way to start a trip
The stay was very welcoming by the friendly staff, the room was of a very good size with well stocked amenities. It was a very short walking distance from the Haneda airport, with quiet surroundings. Would highly recommend this hotel and would definitely use it again.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019