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Reviews of Wander Tokyo Shibuya

3 out of 5
Wander Tokyo Shibuya
2-22-7 Ohashi, Tokyo, Tokyo

Reviews

8.8

Excellent

Rating 10 - Excellent. 88 out of 157 reviews" "
Rating 8 - Good. 44 out of 157 reviews" "
Rating 6 - Okay. 16 out of 157 reviews" "
Rating 4 - Poor. 4 out of 157 reviews" "
Rating 2 - Terrible. 5 out of 157 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Blaise C

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Convenient location and clean property, but the room was tiny. It was a double-room apparently, but was awkwardly small for just 2 people. Not worth the price. We asked for early check-in but apparently they forgot. It was a 1000 yen charge per hour, which we didn't mind. As my girlfriend sat there waiting for them, they checked in others and when she finally asked they said yes, they had a room ready. The staff were the least friendly people we encountered our entire trip and they weren't very informative or particularly helpful. And yes, they could speak English. Would not recommend.
Stayed 2 nights in Apr 2024

8/10 Good

Raisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by a metro stop, with a few dining options around. If you want to walk to Shibuya it’s a 20-25 min walk, great walk if it’s a beautiful day out. Staff are very accommodating and helped me out with luggage transfer service. Free drinks/coffee machine was great for a quick pick me up.
Stayed 4 nights in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Mitchell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is ok. The main issue is that the rooms are as small as closets. Was unable to open up my big suitcase in the room. Kept the do not disturb sign up in order for the room not to be serviced because it was impossible to store our three suitcases such that the maid could attend to the room because it was just so small. Also, this is to be expected, but the subway station is very crowded since it's the station next to Shibuya station. We got packed in like sardines multiple times. Just very uncomfortable. I would rather stay further away from the action and have a bigger hotel room and a more comfortable experience. Also, they will charge you for storing your luggage and will only let you store one item per person. So my wife and I would not have been able to store our luggage with them since we had 3 pieces of luggage. Thankfully we arrived in Tokyo right when checkin was so we didn't run into that problem. The hotel was clean and nice though, so if you don't mind staying in a very small room in a very crowded place, then it would be a good, affordable option. Just wasn't for me I guess.
Stayed 4 nights in Apr 2024

4/10 Poor

Raul A

Liked: Staff & service
Disliked: Cleanliness, amenities
The property location is good. The accommodations are terrible, very small area, no outside view (no windows) in the rooms, not enough space for 2 people, no closet in the room.
Stayed 3 nights in Apr 2024

10/10 Excellent

Gabriel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! As a first timer in Japan this hotel was perfect. Walkable to train station and easy access to 7-11, two markets and Shibuya. There’s also a selection of free drinks and ice cream that we utilized every day. Literally right next door to 711 which was awesome. Will stay here again if visiting in Japan!
Stayed 6 nights in Apr 2024

6/10 Okay

Jessica

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Did not love this hotel. Probably our least favorite during the trip. The hotel is a little digny and needs a renovation. Staff was absolutely lovely though. 10am is too early of a check out time as well
Stayed 1 night in Apr 2024

10/10 Excellent

Dianre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a nice stay here!! It’s really close to both the bus stop and ikejiri ohashi station, the staff are so helpful and nice, and it was always so clean and quiet. The free drinks and ice cream were also really nice. The rooms are a little on the smaller side, but still a great stay!
Stayed 7 nights in Apr 2024

10/10 Excellent

Zack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 minute walk to a train and 1 stop from Shibuya. Very convenient location and a nice area. You can walk to Don Quijote and the Starbucks Reserve Roastery. You could even walk to Shibuya Crossing if you desire (or missed the last train lol) in about 30 minutes. The staff are very friendly and helpful and the hotel was clean. The rooms are average size for a Japanese hotel room but my wife and I (Larger Americans) had no trouble fitting in the space with our stuff. The room and bed was plenty big enough. I would definitely stay here again and recommend others to as well.
Stayed 4 nights in Apr 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in the heart of Shibuya
Stayed 6 nights in Mar 2024

10/10 Excellent

RAAFAT

Liked: Cleanliness, staff & service, property conditions & facilities
awsome
Stayed 1 night in Mar 2024

10/10 Excellent

Eunice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free drinks and ice cream in the bright and stylish lobby (although the coffee wasn’t necessarily to our taste), super quick walk to the train station, just one stop from Shibuya, was able to walk to a few places of interest (Tokyo Romantic antique market, Folk Crafts Museum) and just next door to convenience stores, cafe/restaurants, supermarket and pharmacy. Extremely convenient and no complaints!
Stayed 5 nights in Mar 2024

6/10 Okay

NABANITA

Liked: Cleanliness, staff & service
The room was too tiny for two human beings. There was a jutted in section taking away space from the room and we could barely open our suitcases.
Stayed 4 nights in Feb 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Shibuya Crossing and the train station, walkable all kinds of great food .
Stayed 2 nights in Feb 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Merrik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to identify and staff were very accommodating and friendly. The rooms were significantly smaller than anticipated and for two people with baggage it was quite cramped.
Stayed 2 nights in Feb 2024

6/10 Okay

francielly

Travelled with family
The Room is smaller that looks like
Stayed 2 nights in Jan 2024

6/10 Okay

Sachiko, Palo Alto

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a quieter part of Shibuya about a 20-minute walk to Shibuya station. The hotel seems new and clean and staff were very friendly. Rooms are always small in Tokyo, though this was among the smaller rooms I've stayed in. They have complimentary coffee, tea, sodas, and even ice cream in the lobby which was really nice. I find it's rare to have a hotel lobby in Tokyo with tables for lounging, and they have a big communal table and smaller tables. There's a metro stop nearby which is just one stop from Shibuya station. Would stay here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotel I've been to, and I've been to quite a few. I went during thanksgiving week, which doesn't help with the cost. But even compared to other hotel, this one is reasonably priced. The hotel is reasonably clean, I got nothing to complain about here. Even though we didn't request for cleaning for the day, the cleaning lady still left fresh towel and mat in front of the door, which is really great because now I don't have to ask for one. Location wise, this hotel is one stop away from Shibuya station, which is great for our trip since we mainly wants to go to Shibuya, so it's really convenient. 7-11 is about 2 building away, family mart maybe 6 building away, and mcdonald 3 building away. This is pretty much our staple breakfast everyday, trying different stuff. Train station is also 2-3 minutes walk away. The hotel also come with free soda / coffee/latte / ice cream machine on the lobby which is really convenient. All of the staff member are very friendly and accommodating too. Most of them speak good English, that I'm able to converse with them without any problem. And last but not least, one of my favorite thing is the bed and pillow. I forgot that I wanted to ask them what is the brand of that beddings because I want to get one for my home. I like that it's firm, but not hard, but it's not too soft either that your body sink into it. Despite my jet lag, this is one of the best sleep I've had.
Stayed 7 nights in Nov 2023

10/10 Excellent

Shuaib

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place and well worth the money in Tokyo. Next to a metro station. Free soft drinks and minimal for beer. No check in before 3pm and checkout at 10pm. Sine facilities nearby but you have to cab or metro to most tourist attractions. Shibuya is walkable.
Stayed 2 nights in Nov 2023

10/10 Excellent

FAEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, modern & convenient. Near train station, 7-11, family mart, market and restaurants. About 15 minute walking from Shibuya station or 3 minute by local train. Near Nakameguro, a hip cool area. Near Meguro river, great for walking.
Stayed 6 nights in Oct 2023

10/10 Excellent

Ximena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at the front desk. Modern convenient room!
Stayed 1 night in Oct 2023

6/10 Okay

Davis

Liked: Cleanliness, staff & service, room comfort
Good for 1 or 2 nights
The room was tiny, but it was expected for the price. (Shibuya is an expensive area.) The bathtub was deep and sizable, but the toilet was located too close to the bathroom door. The cleaning crew did a nice job, but the room was still very dusty. The only window in the room was fixed, so it couldn't opened. The temperature control was in Japanese, so I had difficulty figuring it out from the menu option. Shibuya is frequently visited by foreigners, and yet, most of the Japanese do not even speak very basic English. The staff spoke minimal English. Overall, I wouldn't recommend staying here for an extended period or the entire duration of your stay in Tokyo or even Shibuya.
Stayed 4 nights in Sep 2023

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Dotonbori area.
Stayed 2 nights in May 2023

10/10 Excellent

Anne Beatrice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Has everything you need. Only one metro station from Shibuya.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jade

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a nice but quieter area of Shibuya just 1 stop away from the main station. The train platform is about 20 metres out the door which is extremely convenient. It's sandwiched between a convenience store and a supermarket which is very useful and there are plenty of places to eat/drink. Staff are extremely kind, hotel is clean, and amenities are great (including free soft drinks & coffee). I enjoyed my stay in this hotel and am inclined to come back, although keep in mind the rooms are very small but this is to be expected in Tokyo and is normal for this price point.

8/10 Good

Aoife

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professionally friendly, helpful, and very clean.
Stayed 1 night in Dec 2021

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way, new modern facitiy
Location is very modern. Looks like a new hotel.Small room but cozy. with ammenities.
Stayed 1 night in Nov 2021
Response from Act hotel Shibuya on 8 Dec,2021
Thank you for staying our hotel. We were very happy that you were able to spend your time comfortably. We look forward to seeing you again.

10/10 Excellent

YUMI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
バルミューダのトーストとレンジが使えます。 洗濯出来ます。 ベッド寝やすくて良いです。
Stayed 3 nights in Mar 2020

10/10 Excellent

YUMI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

8/10 Good

Casey, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location, minutes away from the DT line which is 1 stop to Shibuya as well as having a maccers, 7/11 and family mart within a maximum of a 2 min walk. Check in was very smooth, we were then told about the free soft drinks and ice cream which we were pleasantly surprised with - selection is great. Overall the room was a tad small for 2 large suitcases but 1 of the bigger rooms we have stayed in. Bed was really comfy, walls are a little thin could hear others snoring. If you're tall be weary of the shower as you'll be the height of it! All the staff were lovely and even though their English wasn't great they always tried.
Stayed 13 nights in Mar 2020

10/10 Excellent

Satoru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
We wanted something of good value but close to central shibuya so we chose act hotel. It is about a 20 minute walk from shibuya or one train stop from shibuya, it’s a very straight forward route too! Practically one straight road. Me and my partner would walk back and forth often or if we were feeling tired we would get the train. Staff are very friendly. Hotel provide free drinks and soft serve ice cream which I made full use of. The room I booked was the smallest and cheapest and it was tiny, 11sq feet, could barely open one suitcase let alone two. Bathroom was small too. I knew what I booked was a small room so it didn’t really bother me. Beds were comfy and they provided good amenities. Hotel was very clean and everything is nearly new and fresh. There’s not much around the hotel but of course you only have to walk abit to get into the centre of shibuya. Would gladly stay here again but I would maybe next time get a bigger room.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, hip hotel. Close enough to access Shibuya and other neighborhoods, it's on a major street with nearby convenience stores and fast food options. My room was SMALL, but I was only there for 1 night and it worked out just fine. Would stay again as it's easy on the wallet and comfortable for short term stays.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The quality of the rooms and services were in great condition especially for what you pay for. Would recommend and stay again.
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Oct 2019

8/10 Good

Hor See

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

Ovidio, Sunnyvale, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the lobby had free drinks and foods that you can grab. Each room had their own Wi-Fi network.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Cute and Clean! The staff were very helpful. Location is great!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jul 2019

10/10 Excellent

Chii Ming Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel, but location is meh...
Clean modern hotel. Room was small, but I felt really comfortable event thou the window would not open. Very well designed. The downstairs is excellent for doing work and very trendy with free drinks. Bathroom well designed and the shower is large enough that I don't hit stuff. The location is the real drawback. Its 1.1KM from Shibuya. You'll find you need to take a the bus which is Y220 for 3 stops. There is no train nearby. Excellent for those leaving the hotel once, but if you need to put stuff back or go up and down, the location is tricky. I don't mind walking but if it's raining and you need to go up and down a few times, you might be better of getting something closer.
Stayed 1 night in Jul 2019

8/10 Good

TAKASHI

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Sevilay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekte Lokation, 100 m zu der öffentlichen U-Bahn. 7 eleven direkt um die Ecke. Zimmer klein, aber sehr sauber. Gratis Kaffee und Eis im Hotel waren sehr schmackhaft. Das Personal war sehr sehr hilfsbereit, ein großes Dankeschön an Minato, sie war sehr zuvorkommend.
Stayed 9 nights in Apr 2024

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
ドリンク、ソフトクリーム食べ飲み放題で良かった。とても綺麗
Stayed 1 night in Apr 2024

8/10 Good

JUNYA

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
宿泊者はフリードリンクのサービスがあったりしてよかった
Stayed 2 nights in Apr 2024

10/10 Excellent

Miguel Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado a una calle de la estación de metro y a 20 minutos caminando a Shibuya, el personal es súper servicial y amigable siempre quieren ayudarte en todo. Excelente opción
Stayed 5 nights in Mar 2024

8/10 Good

Takeshi

Travelled with family
Liked: Property conditions & facilities
とても快適でした。
Stayed 1 night in Mar 2024