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"Absolutely amazing hotel. "

"Clean superb location, friendly, comfortable. 2 mins from Charing cross "

"Right across the street from the train station, making the city easy to access. Clean lobby, quiet halls, tasty coffee. Easy check in process and not too far from Big Ben. Coming from America, communication was a breeze. Thoroughly enjoyed our weekend! "

"It is in a very nice area! Love the Kensington Park and the Hyde Park in a walking distance. The room is very clean. Love the bed! I slept very well! "

"It was an easy walk from Terminal 5 for a quick night's sleep for an early morning flight. The check in was easy and the room was wonderful. I would stay here again in a heartbeat."

"Great location but always felt busy and crowded. Elevators took a long time. "

"Great location, staff very friendly & efficient as always. Room was clean, well equipped, relatively quiet. Lifts are now quiet, fast & regular. Best hotel in central London."

"Loved our deluxe size room and the folks assisting with the bags, being shown directly to our room and the size, amenities and qualities of all products picked. The blissful bed delivered and was the comfiest of all beds we've stayed at and the noise level was so quiet (assuming there was good noise reduction techiniques in place AND also thenstreet its on is not overrun like some hotels we stayed at closer to victoria station area) that we often slept in numerous days and didnt realize how late it was."