Premier Inn, Windsor City Centre hotels

"The hotel location was perfect...in the heart of Kensington. Location was very convenient for trains, Uber, cabs and buses. The room accomodation was fair... the carpet was dirty and very soiled. The love seat was also not clean...very worn and could have benefited from a good shampoo. Otherwise, the bathroom was spotless and the breakfast bar was very satisfactory. The staff was friendly especially Ali who worked the Starbucks counter. He was very friendly and demonstrated impeccable customer service skills. I would stay at this location again but will request a room where some.of the amenities are not as worn and soiled."

"Nice large room comfy bed excellent breakfasts Well run hotel with almost a thousand rooms! Great staff - it was just the horrific price that left a bad taste in my mouth! I never dreamed that I would ever have to pay that much money to stay in a hotel!!!!!"

"Great rooms and comfortable bed, highly recommended stay for Heathrow airport "

"Reception friendly, house keepers friendly and helpful."

"Lovely quiet room (405) on 4th floor. Immaculately clean with everything we could ask for on hand. "

"Room, beddings, towels were all very clean. Staff were super polite and front desk were very accommodating with any requests. Together with the absolutely amazing location of the hotel, I cannot ask fo anything more"

"Efficient checkin, friendly staff. Clean spacious room. Comfortable bed. Good bathroom, excellent toiletries. Wifi worked well. Heating/AC worked well. Highly recommend. Would stay again."

"Nice, clean room. Never figured out how to adjust the room temperature but just for one night it was fine."

"Easy check in. Pods to T5 very good. Room clean. "