Horton Resorts

"It was very convenient for us who had a 12 hour layover in LHR. It took us about 30 minutes to get to the hotel since we had to grab a train and then walk a walkway for about 10 minutes. Next day we got a warm breakfast and went to our gate. We had to pass the security check points again and walk thru long corridors to reach our gate. It was not that crowded so it took us about 30 minutes to get to hour gate. Staying at this hotel was a blessing."

"Sheets didn’t seem very clean, hairs in them. Although we purchased late check out we were woken up by staff banging on our doors telling us to leave. Who then bluntly apologized and left once we told them. No kettle was a disappointment. Upon check out staff were using profanities among each other and even talking about what they had found and taken from lost property… dodgy…"

"Everything was just great."

"Lovely staff, fantastic location, clean and fresh rooms. "

"Stay here a few times and enjoyed , but missing fridges in rooms is my only disappointment "

"Great convenient location. Clean and pleasant hotel. Love the value sleep pod option, but I think the hairdryer situation is a bit unnecessary. "

"Lovely hotel in a prime location within London. Excellent river view. Clean room and friendly staff "

"There’s shops just around the corner, "

"Poor very poor, better alternatives in London. Incident happened and was poorly handled by staff."